Senior Manager/Vice President, Information System & Technology (Based in London, UK)
- Hiring Organisation
- Mapletree
- Location
- London, United Kingdom
- Salary
- £ 80 K
manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational excellence, and a strong understanding of enterprise IT service deliveryJob Responsibilities1. Entrata Application Service ManagementEstablish … lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction.Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination.Define and implement service level agreements (SLAs), KPIs, and continuous improvement initiatives.Collaborate with business stakeholders to align application capabilities with operational needs.2. ...