Platform Support Specialist
- Location
- Greater London, England, United Kingdom
monitoring dashboards, alerts, scheduled jobs and database health. Creating and maintaining runbooks, job aids and technical procedures, and drafting technical notices and specification updates. Mentoring Tier 1 through shadowing, case walkthroughs and knowledge transfer sessions. Requirements The equivalent of a bachelor’s degree or higher. Two to five years … network and data centre terminology as it relates to customer connectivity and onboarding. Scripting or programming experience, e.g., SQL, C#, Java or Python. Experience mentoring or coaching less experienced colleagues. Benefits and Perks We value the total wellbeing of our people – including health, financial, personal and social wellness. We believe ...