Service Desk Manager
- Hiring Organisation
- HM TREASURY-1
- Location
- Darlington, County Durham, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Service Desk Analysts. Handle workforce planning, rota design and resource allocation to ensure effective service coverage and resilience. Establish team capability through coaching, mentoring and development, fostering a high-performing and user focused culture. Service Strategy, Governance and Supplier Management Ensure alignment to IT operations frameworks (e.g. ITIL), embedding guideline ...