the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights they need to act fast.You'll manage one Senior Analyst (with future headcount potential), and be the … all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely, trusted, and action-oriented. Data Consolidation & Integrity + Consolidate disparate datasets from multiple systems … MI point of contact for the COO and senior leadership , responding to ad hoc data requests and proactively proposing improvements. + Ensure reporting supports both regulatory compliance and internal performance monitoring. What We're Looking For Must-Haves 3+ years working in BI/MI or analytics roles, with experience in SQL-heavy, reporting-centric environments . Expert-level More ❯
goals and requirements. Serve as the technical lead for Generative AI and machine learning model deployment Advocate for standard processes in data transformation, pipeline development, model validation, testing, and performance monitoring. Contribute to a high performing data science function through coaching and upskilling the team on writing scalable code and good software engineering practices. About us Join us and … just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives More ❯
Uxbridge, London, United Kingdom Hybrid / WFH Options
Asset Resourcing
enhancing legacy functionality. Strong SQL development and optimisation skills. Experience developing in C# and .NET. Senior Software Engineer Desirable experience: Knowledge of (classic) ASP. Experience of infrastructure and database performance monitoring. Familiarity with the wider Microsoft technology stack. Business process analysis and optimisation experience. Senior Software Engineer Skills and qualifications: Skilled in managing legacy systems while facilitating modernisation efforts. More ❯
Rails; bonus if you're strong in Ember.js or other SPA frameworks. Experience integrating cloud services and APIs (RESTful, internal, 3rd party). Familiarity with observability, security, maintainability, and performance monitoring. Practical experience using AI tools in engineering workflows-from co-pilots to predictive analytics. Bonus: experience in financial services, fintech or healthtech, and data migration/ETL projects. More ❯
think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the lead in ensuring resilience, observability, and excellence across our customer-facing digital journeys. This … pivotal leadership role sits within the Commercial directorate and drives operational effectiveness for our Ecommerce & Platforms division. What You'll Do: Own and drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise … efficiency across Commercial Platforms Lead high-performing teams through change, providing strategic coaching and fostering an inclusive, collaborative working environment. Build effective relationships across BA to align reporting and performance tracking, contributing to the success of ecommerce KPIs. What You'll Bring to British Airways: A highly driven, strategic and agile mindset with a deep understanding of platform and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Adria Solutions
with colleagues to design, build, and manage database solutions. The SQL Server DBA will be responsible for: Implementing and managing coding standards, security, and auditing procedures. Implementing and managing monitoring/proactive alerting processes Reporting to the DBA Lead within the Data Operations pillar and inside the DaaS team, working on the support of our core platform database estate … and assisting with a move into Azure for a data transformation project. Conduct root cause analysis, database performancemonitoring, and capacity planning. Ensure all database systems meet business and performance requirements. Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies always. SQL code reviews and optimisation suggestions. … through 2019. Be confident and enthusiastic, willing to offer innovative solutions that will assist with our continued success. Have expert-level knowledge and quantifiable hands-on experience in performance tuning. Have advanced T-SQL skills. Excellent analytical and problem-solving skills. Azure experience highly desirable. Benefits Health Cash Plan Flexible/Hybrid working An extra day off to celebrate More ❯
name within the investment management sector. As a result of continued company success, they are now looking to recruit a Fixed Income Data Analyst to join their high performing Performance team on a permanent basis. Working closely with performance data, the Fixed Income Data Analyst will take responsibility for the following duties: Partnering with fund managers to ensure … they understand any apparent performance differences between portfolios Production of Performance Attribution and Risk Analysis using systems across equity and fixed income funds Producing written reports to support initiatives within senior management Utilising VBA and other programming tools to work and control large data sets and create custom templates in conjunction with Tableau Identifying ways for internal clients … to efficiently and directly access client reporting data Taking the lead on projects related to identifying alternatives to manual processes Performancemonitoring of reports Due to the high volume of investment data involved in this role, the successful Fixed Income Data Analyst must meet the following criteria: Educated to degree level in Maths, Physics or Financial Economics (or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tribal Tech - The Digital, Data & AI Specialists
Job Title: Digital Operations Executive Location: London, Hybrid (3 days in-office) Department: Digital/Performance/Operations Reports to: Digital Operations Manager/Head of Digital Overview: We’re a fast-paced, data-driven digital agency in London, looking for a technically-savvy Digital Operations Executive to support the execution, tracking, and optimization of digital campaigns and platforms. … with a passion for digital technology, strong attention to detail, and a hands-on approach to problem-solving. You’ll play a key part in managing tagging infrastructure, website performance, and supporting cross-channel marketing activities—all while deepening your technical skillset in an environment that encourages experimentation and learning. Key Responsibilities: Tagging & Tracking: Implement and manage tracking through … LinkedIn. Website & Platform Maintenance: Support website updates via CMS tools (e.g., WordPress, Webflow), including basic content updates and HTML adjustments. Collaborate with developers on technical implementations and platform enhancements. PerformanceMonitoring: Monitor digital performance and provide regular reports using tools like Google Analytics, Looker Studio, and GA4. Identify gaps or issues in tagging and propose solutions to More ❯
Job Title: Digital Operations Executive Location: London, Hybrid (3 days in-office) Department: Digital/Performance/Operations Reports to: Digital Operations Manager/Head of Digital Overview: We’re a fast-paced, data-driven digital agency in London, looking for a technically-savvy Digital Operations Executive to support the execution, tracking, and optimization of digital campaigns and platforms. … with a passion for digital technology, strong attention to detail, and a hands-on approach to problem-solving. You’ll play a key part in managing tagging infrastructure, website performance, and supporting cross-channel marketing activities—all while deepening your technical skillset in an environment that encourages experimentation and learning. Key Responsibilities: Tagging & Tracking: Implement and manage tracking through … LinkedIn. Website & Platform Maintenance: Support website updates via CMS tools (e.g., WordPress, Webflow), including basic content updates and HTML adjustments. Collaborate with developers on technical implementations and platform enhancements. PerformanceMonitoring: Monitor digital performance and provide regular reports using tools like Google Analytics, Looker Studio, and GA4. Identify gaps or issues in tagging and propose solutions to More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tribal Tech - The Digital, Data & AI Specialists
Job Title: Digital Operations Executive Location: London, Hybrid (3 days in-office) Department: Digital/Performance/Operations Reports to: Digital Operations Manager/Head of Digital Overview: We’re a fast-paced, data-driven digital agency in London, looking for a technically-savvy Digital Operations Executive to support the execution, tracking, and optimization of digital campaigns and platforms. … with a passion for digital technology, strong attention to detail, and a hands-on approach to problem-solving. You’ll play a key part in managing tagging infrastructure, website performance, and supporting cross-channel marketing activities—all while deepening your technical skillset in an environment that encourages experimentation and learning. Key Responsibilities: Tagging & Tracking: Implement and manage tracking through … LinkedIn. Website & Platform Maintenance: Support website updates via CMS tools (e.g., WordPress, Webflow), including basic content updates and HTML adjustments. Collaborate with developers on technical implementations and platform enhancements. PerformanceMonitoring: Monitor digital performance and provide regular reports using tools like Google Analytics, Looker Studio, and GA4. Identify gaps or issues in tagging and propose solutions to More ❯
system issues and advising on significant changes to IT systems. - Recommending new technologies and promoting continuous improvement in system delivery and performance. - Actively supporting operational planning, self-assessment, and performancemonitoring across the IT directorate to contribute to broader institutional goals. - Assisting in the monitoring and reporting of service level agreements and performance standards. - Undertaking other More ❯
and ways of generating revenue & Cross sell all TAG products where possible. Have an active interest in Aircraft management to support ACM BD efforts with introductions to relevant clients PerformanceMonitoring: Exceed key performance indicators (KPIs) to track progress and measure successful revenue generation Team Collaboration: Work closely with cross-functional teams, including marketing, finance, and operations More ❯
technology in Space. What You'll Do : You'll be part of a cross functional and cross departmental team, supporting the business by exploiting data Perform deep analysis of performance data and determine the best way to represent it visually to management, internal and external stakeholders. Proactive analysis of OneWeb system performance, to identify anomalies leading to substandard … and service reporting to understand and communicate user experience with internal and external stakeholders. Keep automation at the forefront of all activities. Implement AI/ML to support service performancemonitoring, reporting and root cause analysis. What It Takes : A degree in a quantitative discipline, such as Mathematics, Computer Science or equivalent. Demonstrated experience in data analysis (2+ More ❯
business leaders, IT teams, and external vendors to deliver solutions that meet business needs. o Act as a trusted advisor to stakeholders, translating business requirements into technical specifications. 5. PerformanceMonitoring and Reporting: o Provide bi-weekly updates to the COO on project progress, key milestones, challenges, and recommendations. o Track the performance of Branch and Teller More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Stats Perform
advocate for customer needs within the organization. Sales Enablement: Partner with global sales teams to support revenue goals by providing clear, compelling narratives and resources that showcase product value. PerformanceMonitoring: Establish and track KPIs to measure product success, identify improvement opportunities, and align outcomes with business goals. Innovation & Trends: Stay abreast of industry trends, competitive products, and … experience building products or platforms for content creation, video editing, or media production. Strong knowledge of video streaming protocols (e.g., SRT, RTMP, HLS), cloud processing, encoding/transcoding, and performance optimization. Proficiency in managing the full product lifecycle, from ideation to launch, evaluation, and iteration. Excellent written and verbal communication skills, with the ability to collaborate effectively across teams More ❯
day interactions and maintaining regular communication with key stakeholders. Serve as the main liaison for Marketplace demand partners, with a data-driven approach to guide decision making for daily performancemonitoring, account optimization, and resolution of any performance-related issues. Lead client-facing calls and strategic meetings, including QBRs to align on goals and drive performanceMore ❯
advocate for customer needs within the organization. Sales Enablement: Partner with global sales teams to support revenue goals by providing clear, compelling narratives and resources that showcase product value. PerformanceMonitoring: Establish and track KPIs to measure product success, identify improvement opportunities, and align outcomes with business goals. Innovation & Trends: Stay abreast of industry trends, competitive products, and … experience building products or platforms for content creation, video editing, or media production. Strong knowledge of video streaming protocols (e.g., SRT, RTMP, HLS), cloud processing, encoding/transcoding, and performance optimization. Proficiency in managing the full product lifecycle, from ideation to launch, evaluation, and iteration. Excellent written and verbal communication skills, with the ability to collaborate effectively across teams More ❯
the collector, semantic standards, OTLP, or SDK development Substantial technical experience, though this can come from a variety of different disciplines such as testing, software development, system integration, SRE, monitoring, observability, or operations Effective communicator with lots of patience. You will be interacting with people from all over the world with varying levels of experience with Grafana and communication … of past written work Presentation skills, for example any form of past speaking experience Willingness to travel 30% of the time Nice to have: Experience with observability, telemetry, application performancemonitoring (APM) or similar History of participation in open source developer communities, in any form Experience with Cloud e.g. AWS, Azure, GCP is definitely a big plus Experience … include equity, bonus (if applicable) and other benefits listed here. About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour More ❯
London, Bryanston and Dorset Square, United Kingdom Hybrid / WFH Options
Mackie Myers
IT, clinical staff, and external vendors, to ensure successful implementation of solutions. Training & Support: Develop training programs for staff to effectively use new AI technologies and provide ongoing support. PerformanceMonitoring: Establish metrics to evaluate the effectiveness of AI implementations and make data-driven recommendations for improvements. Compliance: Ensure all AI projects comply with relevant regulations and ethical More ❯
Decision Making: Utilize data and insights to continuously test, optimise, and inform product decisions. Prototyping & MVPs: Lead product testing initiatives and develop prototypes and Minimum Viable Products (MVPs). PerformanceMonitoring: Track the success of product features using appropriate Key Performance Indicators (KPIs). Cross-Team Collaboration: Share learnings and solutions across teams proactively. Mentorship: Provide mentoring More ❯
fuels billions of transactions per day! In this role you will: Support the UK agency sales teams with management of advertising campaigns, including best practices, brief recommendations, setup, troubleshooting, performancemonitoring, and reporting Support strategic relationships with our key DSP partners through a deep understanding of programmatic advertising and the Magnite platforms and solutions we offer in Europe … generates suggestions for improvement Motivational drive that sets and achieves challenging goals; Professionalism and the capacity to react well under pressure The drive to promote quality through feedback and monitoring/reporting A focus on teamwork that contributes to a positive team environment and puts the success of the team above own interests Total Rewards Include Comprehensive Perks and More ❯
with board manufacturers to support domestic and commercial installations. Data-Driven System Sizing : Use half-hourly usage data and solar/export profiles to accurately size systems and batteries. PerformanceMonitoring : Analyze system performance to identify inefficiencies, ensure correct customer settings, and coordinate with manufacturers for fixes. DNO Submissions & Grid Compliance : Manage applications via SmartConnect and Connect … and use CAD for layout planning. Electrical Knowledge : Competency in electrical principles, including cable sizing, voltage drop, derating, and protections. Analytical Thinking : Skilled in data analysis for system sizing, performance checks, and technical optimization. Regulatory Understanding : Solid grasp of compliance standards including MCS, G99, G100, and other DNO-related regulations. Attention to Detail : Ensuring all designs are technically accurate More ❯
Improvement Forms (CIFs) as appropriate and liaise with Client's QA departments Ensure all quality documentation/records are maintained within the Company's Business Management System Ensure quality performancemonitoring is maintained and reviewed accordingly against KPIs Contribute to the improvement and technical capabilities of the Company Quality Auditing - Internal & External with supplier auditing experience desirable Experience More ❯
to document development including database design, application design and ongoing documentation of changes and modifications. Knowledge of Agile development methodologies helpful. Strong skills of design patterns. Deep understanding about performance and scalability implications in the development process and experience with performancemonitoring tools. Ability to install complex software patches and upgrades. Ability to review code written by More ❯
to document development including database design, application design and ongoing documentation of changes and modifications. Knowledge of Agile development methodologies helpful. Strong skills of design patterns. Deep understanding about performance and scalability implications in the development process and experience with performancemonitoring tools. Ability to install complex software patches and upgrades. Ability to review code written by More ❯