experience by designing services that are intuitive and easy to use. Technology Integration: Work with IT teams to ensure seamless integration of new services with existing systems and infrastructure. PerformanceMonitoring: Establish metrics and KPIs to monitor service performance and ensure SLAs are met. Documentation: Maintain comprehensive documentation of service designs, processes, and procedures. Transition/Early More ❯
at the forefront of our customer interactions, acting as a trusted advisor and technical expert for clients utilizing RabbitMQ. You will play a crucial role in maintaining the health, performance, and reliability of their messaging infrastructure. This is an exciting opportunity to leverage your deep technical skills, hone your problem-solving abilities, and contribute to the success of our … consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. Customer Support Activities Prompt and Effective Ticket Resolution: You will diligently monitor and respond to customer support tickets in a … support outside of regular business hours, including weekends, ensuring continuous 24/7 availability and rapid response for urgent customer issues on a rota based system. Proactive System Health Monitoring and Checks: You will conduct routine "mini health checks" on customer RabbitMQ installations, proactively identifying potential issues and providing recommendations to optimize performance and stability. Dedicated Customer Communication More ❯
projects to address the most critical issues first. Communication: Facilitate clear communication between clients, Project Managers, and stakeholders. Team Support: Support Technical Account Managers, providing guidance and resolving issues. PerformanceMonitoring: Track project progress and performance, providing updates to senior management. Documentation: Write documentation, articles, and tutorials to improve project practices. Process Improvement: Continuously evaluate and improve More ❯
Site Name: UK - London - New Oxford Street, Belgium-Wavre, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence Posted Date: Aug 4 2025 VP, Head of Development Performance Business Introduction At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and … and lead transformative change in a global biopharma organisation? At GSK, we are seeking an experienced and visionary leader to join us as the Vice President, Head of Development Performance . This critical leadership role will focus on optimising pipeline delivery, enhancing operational effectiveness, and driving strategic transformation across the Development organisation. Acting as a key advisor and strategic … partner to the SVP of Development, you will leverage advanced data and analytics to generate actionable insights, establish performance metrics, and implement transformative programs that accelerate access to medicines and vaccines for patients worldwide. Responsibilities Operational Excellence: Deploy and manage business operations capabilities to support the Development organisation, driving improved processes and performance. PerformanceMonitoring: Use data More ❯
various complexities across the enterprise. Your duties and responsibilities: Provide direct technical support for all requirements in the management or changes to our Linux distributed computing Perform capacity planning, performancemonitoring, tuning, and prediction. Provide high-level support for infrastructure with regards to the Linux operating systems, ensuring proper change management procedures and methodologies are followed. Some after … have global coverage 24/7. This will be a WFH position that will require the ability to potentially be in the office 1 day a month. Benefits & Training Performance Bonus Scheme On-call allowance Flexible Working Range of benefits; Financial, Wellbeing, Social Internal Wellbeing Programme Learning and Development opportunities Who are we? Assurant, Inc. is a global leader … a responsible corporate citizen. At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. We look forward to receiving your application More ❯
to drilling operatives, ensuring each member of the team understands their responsibilities. Mentoring & Training : Provide on-the-job training and guidance to less experienced operatives to build technical competence. PerformanceMonitoring : Monitor the performance of drilling teams, providing feedback, encouragement, and support for continuous improvement. 3. Health, Safety & Environmental Compliance Safety Leadership : Ensure all on-site activities … Practical knowledge of geotechnical investigations, soil mechanics, and geological materials. Ability to operate and maintain CP drilling rigs and associated equipment. Experience with daily operational planning, team supervision, and performance management. Knowledge of HSE regulations, CDM requirements, and site risk assessment procedures. Experience in working on large infrastructure, utilities, or construction projects. Desirable Skills & Experience NVQ Level 2 or More ❯
associated with digital transformation, such as cybersecurity threats, data privacy concerns, and regulatory compliance issues. Vendor Management: Proficiency in managing relationships with external vendors and partners, including contract negotiations, performancemonitoring, and ensuring alignment with organizational goals, is important for successful implementation of digital initiatives. Continuous Learning: The digital landscape is constantly evolving, so a willingness to learn More ❯
associated with digital transformation, such as cybersecurity threats, data privacy concerns, and regulatory compliance issues. Vendor Management: Proficiency in managing relationships with external vendors and partners, including contract negotiations, performancemonitoring, and ensuring alignment with organizational goals, is important for successful implementation of digital initiatives. Continuous Learning: The digital landscape is constantly evolving, so a willingness to learn More ❯
learning models that power real-world decisions - from underwriting to fraud detection to optimise customer conversion. This is an end-to-end role: data wrangling, model development, evaluation, and performance monitoring. As a Data Scientist, you'll play a key role in the end-to-end lifecycle of their advanced machine learning models, working with structured and unstructured data More ❯
the right crew, in the right place, at the right time. And now, we're looking for a Senior Analytics Manager - Crew Planning to take our planning insights and performance to the next level. Your Mission Reporting to the Head of Crew Planning, you'll lead a high performing analytics team focused on driving crew planning performance through … What You'll Be Doing • Lead the Crew Planning Analytics Team- Manage and mentor a team of analysts, creating a culture of data driven decision making and continuous improvement. • Performance Reporting & Insight- Deliver regular, high quality reporting to senior stakeholders on key crew planning KPIs (e.g. tripping levels, standby volumes, roster productivity). • Driving productivity- you'll work closely … with our resource planning team to increase the analytical sophistication of our forecasts and ultimately the productivity of our crew. • Strategic Diagnostics- Use data to diagnose performance issues, test hypotheses and support decision making with practical, insight driven recommendations. • Drive Tactical Improvements- Partner with SME leads across establishment, training, travel and rostering to improve planning outcomes through data and More ❯
Middlesbrough, Cleveland, England, United Kingdom Hybrid / WFH Options
Jackson Hogg - Supply Chain
key suppliers to ensure quality, cost-effectiveness, and innovation. Contract Negotiation: Lead negotiations for contracts and agreements with suppliers, ensuring favourable pricing, terms and conditions and specifications, deliverables and performance metrics are clear and can be easily quantified. Contract Development : Work with the legal function to construct the necessary contractual arrangements for contracts to ensure all contractual terms and … capital are directed through the Procurement function. Risk Management: Identify and mitigate risks associated with the procurement of the corporate services categories, including supply chain disruptions and compliance issues. PerformanceMonitoring: Monitor supplier performance and implement improvement plans as necessary to ensure service levels and contractual obligations are met. Cost Savings: Identify and implement cost-saving opportunities … designated categories through strategic sourcing and supplier management and ensure all negotiated gains and cost savings are tracked, measured, and delivered. Reporting: Prepare and present regular reports on category performance, savings achieved, and market trends to senior management. Supplier Management : Manage the relationship of key category suppliers and mediate issues between stakeholders and suppliers as required. Leadership: Develop and More ❯
the way. This is a hands-on role, ideal for someone passionate about infrastructure automation, security, and system reliability within complex environments. Core Responsibilities: Design and implement scalable, high-performance IT infrastructure across hybrid environments. Provide Level 3 support and troubleshooting across server, storage, and virtualisation platforms. Lead performancemonitoring, capacity planning, and system optimisation efforts and … automation Mentor junior engineers and guide best practices across the infrastructure estate. Collaborate with stakeholders and vendors to align infrastructure projects with strategic goals. Maintain clear documentation and regular performance reporting. Essential Requirements: Hands-on experience with Azure Cloud Infrastructure and hybrid server environments Proven experience with VMware , Windows Server , and Active Directory in enterprise environments. Proficiency in Linux More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Gerrard White
the risk models that underpin our rates that need to operate effectively in the aggregator channels. Key Responsibilities: Support the design, development and implementation of a robust and innovative performancemonitoring framework Contribute to the continuous pricing cycle including development and deployment of tactical pricing initiatives, price optimisation proposals and price change opportunity & impact analytics. Work closely with … the Underwriting team on risk appetite, product development and innovation supporting progression by providing performance and market analytical insight. Work closely with the Technical Modelling team on peril risk cost models ensuring product performance dynamics are suitably captured and fed back in technical models. Contribute to delivery of the pricing roadmap in line with the vision and long More ❯
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
TQR
A newly created, senior leadership role is now available for a passionate, analytical, and customer-focused professional to take ownership of network performance and optimisation across a fast paced retail operation. This is a high-impact position, driving supply chain excellence across both high street and online channels, with influence spanning short-term performance gains through to long … quality, and speed. Align network design with strategic business objectives and growth plans. Cross-Functional Collaboration Partner with Procurement, Operations, Logistics, IT, and other teams to identify and deliver performance improvements. Facilitate workshops and reviews to drive continuous improvement. Support strategic decision-making through supply chain capabilities. Innovation & Automation Introduce automation and digital tools across systems, transport, and warehousing. … Monitor industry trends and integrate best practices. Model multiple network scenarios to optimise capacity, service, and cost. PerformanceMonitoring & Reporting Establish and monitor KPIs to track network performance. Deliver clear insights and updates to senior leadership. Identify and resolve operational issues through in-depth analysis. Scalability & Growth Enablement Build a resilient and scalable network capable of meeting future More ❯
involve scoping where automation can improve our DevOps infrastructure and ways of working, and driving these changes through the delivery team. You will also ensure that appropriate levels of monitoring and alerting are set up for all applications across our Azure based cloud platform. This is an exciting opportunity to be involved in building a cloud native, micro service … role will foster a culture of continuous improvement, enhancing team cohesion and ensuring seamless integration across development, operations, and quality assurance teams. On the customer : By ensuring high availability, performance, and secure platforms, this role will directly contribute to a superior customer experience, enabling the delivery of reliable, accessible, and high-quality services. What you'll need to succeed … infrastructure as code) Provisioning and working with Azure PaaS infrastructure with Terraform and ARM templates or equivalent technologies At least one high level computer software language. e.g., C# Application PerformanceMonitoring Incident Management, including incident response, root cause analysis and post-mortem processes Proficient with: PowerShell, Azure CLI, GIT JavaScript, JSON, XML, YAML Experience with: Distributed architectures Container More ❯
maintain scalable data models to ensure data quality and accuracy, utilising SQL and Azure Synapse where necessary. Dashboard Development: Build and maintain visually compelling and interactive dashboards in Tableau PerformanceMonitoring & Reporting: Create detailed reports on portfolio performance, profitability, risk, and compliance metrics, and deliver them to relevant stakeholders. ETL & Data Pipelines: Work with Data Engineers to … improvements in analytics, reporting, and stakeholder communication. Key skills required; Experience working in a similar role, preferably in Financial Services sector Excellent SQL skills including writing complex queries, optimising performance and managing large datasets Strong experience in data visualisation with Tableau or PowerBi and ability to build interactive dashboards So, why would you want to work here? We have More ❯
Develop the Team: Manage a team of five Service Desk Analysts, providing day-to-day leadership, coaching, and support to ensure a high-performing, motivated, and customer-focused team. PerformanceMonitoring: Track and report on service desk performance using KPIs and SLAs. Identify areas for improvement and implement strategies to enhance service delivery and colleague satisfaction. Service … their workflows, challenges, and technology needs. Translate these into actionable IT service improvements or initiatives. Service Reviews: Organise and lead regular service review meetings with key stakeholders to discuss performance, gather feedback, and agree on improvement actions. Legal Technology Alignment: Ensure IT services and support are tailored to the legal environment, including familiarity with platforms such as iManage, Elite More ❯
support services. • Ensure facilities operations align with the Institutes' research and operational objectives as well as NBIPs objectives. • Lead, mentor, and develop the FM Support Services Team, ensuring high performance and engagement. • Manage support services budgets with full accountability for cost control. • Oversee key service partner contracts including security, catering, waste, and insurance. • Deputise for the Head of Facilities … EI Building. Operational Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuous improvement to ensure customer-focused service delivery. Soft Services Management • Oversee cleaning, catering, waste management, and front-of-house services, ensuring high standards. • Implement best practices … s BCP strategies align with overall organisational resilience and Institutes' BCPs. Contract & Supplier Management • Oversee outsourced service contracts for security, cleaning, waste, catering, and other support services. • Monitor contractor performance, ensuring compliance with SLAs, KPIs, and regulatory standards. • Conduct quality assurance audits to ensure high service delivery and value for money. • Support procurement activities, ensuring contracts align with NBIP More ❯
cloudproducts and services. Theproductmanagerwill be responsible for cloudproductservice lifecycle, and new feature andproduct roadmaps. The Product Engineering Directorwill be instrumental in managing allproducts from design to implementation to ongoing performancemonitoring according to business need and ensure that Citi makes appropriate strategic choices in onboarding, managing, and exiting of vendors from theproductportfolio. The role requires a talented technologist … receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and More ❯
workforce planning professionals, providing mentorship and upskilling to deliver workforce plans, hiring advisory, demand forecasting, scenario planning, and strategic advisory services. Oversee complex workforce analyses and modeling to support performancemonitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
workforce planning professionals, providing mentorship and upskilling to deliver workforce plans, hiring advisory, demand forecasting, scenario planning, and strategic advisory services. Oversee complex workforce analyses and modeling to support performancemonitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
workforce planning professionals, providing mentorship and upskilling to deliver workforce plans, hiring advisory, demand forecasting, scenario planning, and strategic advisory services. Oversee complex workforce analyses and modeling to support performancemonitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce More ❯
workforce planning professionals, providing mentorship and upskilling to deliver workforce plans, hiring advisory, demand forecasting, scenario planning, and strategic advisory services. Oversee complex workforce analyses and modeling to support performancemonitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
workforce planning professionals, providing mentorship and upskilling to deliver workforce plans, hiring advisory, demand forecasting, scenario planning, and strategic advisory services. Oversee complex workforce analyses and modeling to support performancemonitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce More ❯
teams across pipelines, notebooks, SQL and Python. Work closely with peers to deliver solutions. (Engineers, Analysts, Scientist & Cloud) Contribute to internal accelerators and data communities. Ensure governance, security, and performance monitoring. Occasional travel to client sites. Stay current with emerging trends. Mentor and provide technical leadership. Proven experience as an Azure Data Architect or Lead Data Engineer. Expertise in More ❯