1 to 25 of 120 Proactive Management Jobs in the UK

through innovation, reliability, and customer-first thinking. Your Opportunity to Deliver Excellence and Build Impactful Relationships! Are you a customer-focused operations expert who thrives on service quality, stakeholder management, and problem-solving? We're looking for a Service Delivery Manager to join our collaborative team and be a trusted partner to our customers post-implementation. In this role … resolving issues, and building long-term relationships. You'll work across teams to ensure smooth operations, continuous improvement, and high customer satisfaction. If you're passionate about service excellence, proactive communication, and operational success, this is your chance to make a measurable difference at Lendscape. The Service Delivery Manager is responsible for ensuring the effective and efficient delivery of … the quality and effectiveness of ongoing service delivery to assigned customers. Acting as the primary post-implementation contact, the SDM ensures that customer expectations are met or exceeded through proactive relationship management, effective service coordination, and a deep understanding of each customer's operational goals. The SDM is responsible for maintaining a strong and positive relationship with each More ❯

to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. To perform the required function, it is essential an IT Third Line Technical Analyst has a high-level ability to work on … ability to work unsupervised on various technologies which may include: VMWare and Windows server infrastructure, MS Exchange, Office 365, SPAM Titan Email Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to client requests within support agreement targets Provide remote desktop and server support Point of escalation … for Technical Analysts Proactive management of client networks Build rapport with all new and existing clients to develop positive working relationships Co-operation to promote the development of the support team and the success of the company as a whole Call logging and regular feedback to the Service Desk Manager and Service Delivery Manager General Skills & Knowledge: A More ❯

unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Banking Product ManagementJob Description - Director, Open Banking Product Management OVERVIEW The Global Open Banking and API team is responsible for developing and building the future of open banking and a developer-first approach that propels innovation with fintech … and other partners, in support of realizing Mastercard's multi-rail potential. The Director, Open Banking Product Management will be responsible for supporting the development and refinement of our commercialization and strategic efforts to help increase market share and revenue by creating a sustained competitive advantage. • Do you enjoy working on complex business problems? • Are you adept at communicating … deep market understanding and competitive intelligence to define new pathways for expansion. • Provide strategic oversight for key operational functions, including quarterly business reviews, KPI framework development, planning processes, and proactive risk management. • Mentor and develop junior team members, fostering a culture of high performance, strategic thinking, and continuous learning within the team. ALL ABOUT YOU • Bachelor's degree required More ❯

Product & Project Management (Technical) Proactive Issue Management: Take ownership of client issues from start to finish, ensuring their expectations are exceeded by utilizing exceptional problem-solving skills to resolve technical problems related to Visa Resolve Online (VROL) and RTSI. High-Quality Support: Provide timely and high-quality support via phone and email, ensuring exceptional customer satisfaction, and More ❯

to the above, Third Line Technical Analysts are expected to provide technical guidance, perform IT service requests, perform and approve IT change requests and be responsible for pro-active management of IT infrastructure through maintenance and monitoring. To perform the required function, it is essential an IT Third Line Technical Analyst has a high-level ability to work on … ability to work unsupervised on various technologies which may include: VMWare and Windows server infrastructure, MS Exchange, Office 365, SPAM Titan Email Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot antivirus software. Respond to client requests within support agreement targets Provide remote desktop and server support Point of escalation … for Technical Analysts Proactive management of client networks Build rapport with all new and existing clients to develop positive working relationships Co-operation to promote the development of the support team and the success of the company as a whole Call logging and regular feedback to the Service Desk Manager and Service Delivery Manager General Skills & Knowledge: A More ❯

in GRC solutions and helps organisations strengthen their risk and compliance programs with a 360-degree view of enterprise, third party and ecosystem risk for enhanced regulatory compliance and proactive risk management. Easy to use, the NAVEX One platform empowers compliance through connecting unparalleled industry intelligence and insights. Worldwide, we have over 13,000 customers who trust NAVEX to … ensure the alignment of all demand generation activities including ownership of campaign calendars Ensure Business Development Representative (BDR) team alignment for all demand campaigns (inbound and outbound) including lead management Establish, maintain, and optimise scalable processes that ensure best practises in campaigns and lead management, including tracking lead lifecycle and conversion rates throughout the pipeline Define activity success … demand generation activities, ensuring ongoing optimisation, and analyse marketing and sales data to develop insights and make recommendations on areas for optimisation to meet targets Agency, supplier and budget management Ensure full utilisation of the company's Martech stack to support demand generation activities What you'll need: Bachelor's degree in marketing, business management, or equivalent experience More ❯

/service design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal … cost and proactive management of risk and opportunity in a deal. Support Sales Specialist in the assessment & validation of overall cost consolidation with respect to market/price benchmarks and target pricing. Collaborate and coordinate the creation of a bid response that articulates agreed win themes, Computacenter value, and the return on investment to support the client's … ensure awareness of market trends, customers' buying behaviour, and competitor threats. What you'll need Relevant experience in IT services, including 3 years in a pre-sales or solution management role in the managed service & outsourcing industry. Knowledge of pre-sales/Solution Design Processes and ownership for decision-making for complex, international IT managed services engagements. Experience of More ❯

/service design team. Accountable for adherence to the established processes (incl. all appropriate documentation/artifacts and approval gateways) within the services solution design team. Analysis and effective management of requirements and mapping against core Computacenter capabilities. Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard. Accountable for overall deal … cost and proactive management of risk and opportunity in a deal. Support Sales Specialist in the assessment & validation of overall cost consolidation with respect to market/price benchmarks and target pricing. Collaborate and coordinate the creation of a bid response that articulates agreed win themes, Computacenter value, and the return on investment to support the client's … ensure awareness of market trends, customers' buying behaviour, and competitor threats. What you'll need Relevant experience in IT services, including 3 years in a pre-sales or solution management role in the managed service & outsourcing industry. Knowledge of pre-sales/Solution Design Processes and ownership for decision-making for complex, international IT managed services engagements. Experience of More ❯

PMO Manager - Transformation Management Office - Permanent - Eastleigh (3 days onsite) - Are you a highly organised and proactive project management professional ready to make a significant impact? We're seeking a PMO Manager to join our dynamic Transformation Management Office (TMO) and play a crucial role in delivering our ambitious portfolio of strategic projects. This is a … unique opportunity to gain comprehensive experience in project management and strategic transformation, contributing to key digital, commercial, and operational outcomes. What You'll Do: As a PMO Manager, you'll provide overarching support across multiple projects, collaborating closely with the Group Programme Director, Project Managers, Leads, and Sponsors to ensure overall portfolio delivery. Your responsibilities include: PMO Management: Maintaining project governance and standards, developing PMO processes, supporting portfolio management and prioritisation, monitoring project progress, conducting health checks, ensuring compliance, and driving TMO process adoption. You'll also track and escalate portfolio risks and issues. Project Coordination & Support: Assisting with project mobilisation, monitoring, and closure, coordinating activities and resources, ensuring on-time and on-budget delivery, maintaining More ❯

and compute power. Responsibilities Manage enterprise Azure critical national infrastructure in a large-scale environment Provide support and troubleshooting for Azure services including Compute, Storage, Networking, etc. Utilize Azure Management tools such as Azure Monitor, Agents, KQL, ARM templates, Azure Policies, and Infrastructure as Code (IaC) with Azure DevOps, Bicep, etc. Perform scripting with PowerShell and manage patching in … cloud environments Follow ITIL incident management practices, document troubleshooting steps, and ensure SLA/OLA/KPI adherence Engage in customer support activities, including incident triage, resolution, and proactive problem management Develop and maintain operational and process documentation Contribute to security and compliance standards (GDPR, ISO, SOC, etc.) Qualifications 5+ years of IT and Azure/cloud … services and troubleshooting skills Scripting skills in PowerShell Ideal Skills Ability to work under deadlines and manage multiple priorities Excellent fault analysis and problem-solving skills Experience with incident management and process improvement Effective communication and documentation skills More ❯

Discount Platform Free parking onsite Staff canteen with vending machines Discovery Park discounts Death in Service Christmas Shutdown Key responsibilities within your new role would be to: Leadership, coordination, proactive management, completion and delivery of assigned projects. Support bids and proposals. Lead, set and manage deadlines, monitor and manage progress of assigned projects. Lead and direct the work … Develop a detailed project plan to monitor, track and report progress. Manage project changes such as scope, schedule and costs using appropriate verification techniques. Measure performance using appropriate project management tools and techniques. Manage the relationship with the client and relevant stakeholders. Identify potential risks and solutions to minimise potential risks. Establish and maintain relationships with third parties/… objectives. Meet budgetary objectives and adjust project constraints based on financial analysis. Develop comprehensive project plans to be shared with clients/customers. Continually develop your own leadership and management skills. Experience and skills required for this position: Previous Project Management experience - ideally with an understanding of a relevant engineering discipline (mechanical, electro-optics, software, systems architecture etc. More ❯

TX, Chicago, IL, London, ENG Your role The role of the Global Head of Project Operations is essential in driving operational excellence across global construction projects, focusing on risk management, digital tooling, process optimization, workflow efficiency, reporting, automation, schedule governance, and collaborative planning. The ideal candidate will implement strategies to improve project performance while promoting innovation and efficiency. The … product that complies with our internal standards as well as customer expectations by working with our professional teams to apply our systems, procedures and culture. What youll do Risk Management: Design and implement comprehensive risk management frameworks to proactively identify, evaluate, and mitigate construction project risks, ensuring alignment across global projects. Digital Tooling and Automation: Lead the adoption … and integration of digital tools and technologies to enhance operational efficiency, streamline reporting, scheduling, and workflows, and reduce manual effort. Process Optimization and Workflow Management: Analyze and optimize workflows and processes to improve efficiency, reduce waste, and standardize practices across regions to ensure alignment with global best practices. Reporting and Data Insights: Develop and maintain centralized reporting systems to More ❯

and assessments. Identify and recommend opportunities for process improvements to enhance efficiency and reduce operational risk exposure. Promote a strong risk culture within the Operations/Back Office, encouraging proactive risk management and awareness across all levels. Act as the point of contact between Operations/Back Office, Risk Management, and other departments, ensuring clear communication and … large number of teams and business both regionally and globally. Experience and knowledge in working for a regulated fintech technology business. Requirements 7-10 years experience in operational risk management, Back Office operations, or related roles within the financial industry. Proven ability to perform test of controls (design and operating effectiveness). Strong understanding of operational processes, risk frameworks … and regulatory requirements. Excellent analytical skills, with experience in data analysis and reporting. Proficiency in risk management software and tools (e.g., GRC platforms). Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. Experience in managing regulatory exams and relationships with examiners and auditors. Ability to work collaboratively with regional and global More ❯

Japanese and English (written and spoken) is essential. Proven experience in leading teams or coordinating projects within a reporting or analytics environment. A keen eye for detail, with a proactive work ethic and a strong focus on quality. Flexibility and adaptability to navigate dynamic technical settings while managing multiple tasks. Experience mentoring colleagues in reporting tools and best practices. … health. Create customized ad hoc status reports based on stakeholder needs. Monitor project progress against established milestones, flagging any deviations. Maintain bilingual and contextually appropriate communication and documentation. Support proactive risk management throughout the project lifecycle. Why Join Us? This role is perfect for someone who enjoys a challenge and seeks to make a meaningful impact within a More ❯

career by providing development opportunities. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactive management team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯

as code (IaC) using tools like Terraform. Strong written and verbal communication skills. Previous roles involving Azure administration, Azure development, and/or DevOps processes. Preferred Skills and Experience Proactive incident management with Azure-based troubleshooting. Python/Go/R. Understanding of generative AI, LLMs, NLP, and machine learning frameworks (TensorFlow, PyTorch, Hugging Face, etc.). Hands More ❯

looking for a Service Delivery Manager to come in on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services. focusing on proactive service management across a complex heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and are looking for help to do the … days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application More ❯

looking for a Service Delivery Manager to come in on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services. focusing on proactive service management across a complex heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and are looking for help to do the … days in central London offices - £80,000 - £90,000 per annum dependent on experience + benefits & bonuses The successful candidate will have: - ITIL framework or similar IT service management qualifications - Extensive service delivery management experience within an ERP programme - Experience with project management methodologies - Familiarity with service transition tools and platforms We are happy to provide application More ❯

Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester and in collaboration with our third-party contact centre providers. Location Based in: Manchester Reporting … engage with function leads to identify opportunities for improvement and provide strategic recommendations to stakeholders. Your focus will be on analysing operational performance and developing insightful reports to guide management decisions, policy implementation, and performance enhancements. This role is ideal for an experienced analyst eager to make a significant impact in a dynamic, fast-paced environment. Key Responsibilities Proactive Data Analysis & Recommendations: Conduct thorough data analysis to identify operational requirements and improvement opportunities Develop actionable insights and proactive recommendations to enhance performance and optimise results in Sales, NPX, and Account Management teams Operational Support & Strategy: Support day-to-day Contact Centre operations, ensuring teams are equipped to meet monthly, quarterly, and annual objectives Provide recommendations for More ❯

Controls Oversight Lead in First Line, you'll be responsible for providing expert oversight on Data and DP . You'll play a critical role in ensuring our risk management practices are strong, effective, and always in compliance with risk and control management frameworks. You'll also act as a key bridge between the Customer & Digital Team, Chief … are designed and assessed properly, resolve any gaps, and improve the control environment. You'll also ensure ongoing monitoring of controls to keep the business audit-ready, embed a proactive risk management culture, assess new business initiatives, and leverage tools like KRIs and risk dashboards. You'll stay on top of market trends and emerging risks, driving continuous … regulations, preparing and enhancing governance papers and reports. Additionally, you'll identify opportunities for data-led controls monitoring and automation of controls. You'll ensure compliance with RCSA, Issue management, and Risk events management processes in line with the Operational Risk framework. To be successful as a Risk and Controls Oversight Lead - Data and DP, you should have More ❯

Rotating shifts or business hours (based on operational needs) About Us We are a leading cybersecurity reseller and MSP delivering end-to-end security solutions. Our expert team powers proactive monitoring, management, and incident response to safeguard clients' networks, apps, and infrastructure. As our managed firewall and NOC services expand, we need a skilled NOC/Firewall Engineer … certifications (CCSA/CCSE, NSE4/NSE5, PCNSE). Experience with high-availability firewall setups and failover. Scripting or automation skills (Python, Bash). Knowledge of ITIL and service management practices. Familiarity with cloud networking/security (AWS, Azure). Eames Consulting is acting as an Employment Agency in relation to this vacancy. More ❯

also involves championing the adoption and implementation of modern software engineering practices, including automated testing, Continuous Integration/Continuous Deployment (CI/CD), and DevSecOps principles. The role requires proactive management of non-production environments to ensure availability, stability, and suitability for development and testing activities. This includes promoting efficient environment sharing and ensuring that all dependencies and … data prerequisites are met. Transparency and accountability are critical. The role will ensure the generation and dissemination of meaningful Management Information (MI) to provide visibility into progress, risks, and performance metrics. Business Area The development team is seeking a highly capable and versatile Technical Scrum Master with deep expertise in Agile methodologies to support a major application migration initiative. … to senior management. Deep understanding of Agile methodologies, including Scrum, Sprints, and burndown tracking. Proficiency with Atlassian tools such as JIRA and Confluence. Familiarity with source control and release management tools (e.g., Bamboo, Bitbucket, GitHub). Strong numerical and financial acumen, with the ability to interpret financial data and develop financial models. Experience with front office trading systems and More ❯

also involves championing the adoption and implementation of modern software engineering practices, including automated testing, Continuous Integration/Continuous Deployment (CI/CD), and DevSecOps principles. The role requires proactive management of non-production environments to ensure availability, stability, and suitability for development and testing activities. This includes promoting efficient environment sharing and ensuring that all dependencies and … data prerequisites are met. Transparency and accountability are critical. The role will ensure the generation and dissemination of meaningful Management Information (MI) to provide visibility into progress, risks, and performance metrics. Business Area The development team is seeking a highly capable and versatile Technical Scrum Master with deep expertise in Agile methodologies to support a major application migration initiative. … to senior management. Deep understanding of Agile methodologies, including Scrum, Sprints, and burndown tracking. Proficiency with Atlassian tools such as JIRA and Confluence. Familiarity with source control and release management tools (e.g., Bamboo, Bitbucket, GitHub). Strong numerical and financial acumen, with the ability to interpret financial data and develop financial models. Experience with front office trading systems and More ❯

interests with compliance while keeping stakeholders in the loop. Additionally, you'll conduct risk assessments, contract profiling, and pricing analysis to aid governance and decision-making. Driving value through proactive contract management and cross-functional collaboration is essential for success. You'll contribute to business transformation initiatives, improving service delivery, cost efficiency, and scalability. This includes performance reviews … in delivering big projects, improving team workflows, and ensuring smooth service delivery from start to finish, confidence, clear-thinking, and leadership skills, and a thorough understanding of contracts, change management, and relationship-building. If you're ready to take on a key role in a fast-paced business, we'd love to hear from you. Whats in it for More ❯

interests with compliance while keeping stakeholders in the loop. Additionally, you'll conduct risk assessments, contract profiling, and pricing analysis to aid governance and decision-making. Driving value through proactive contract management and cross-functional collaboration is essential for success. You'll contribute to business transformation initiatives, improving service delivery, cost efficiency, and scalability. This includes performance reviews … in delivering big projects, improving team workflows, and ensuring smooth service delivery from start to finish, confidence, clear-thinking, and leadership skills, and a thorough understanding of contracts, change management, and relationship-building. If you're ready to take on a key role in a fast-paced business, we'd love to hear from you. Whats in it for More ❯