years of experience in handling calls/emails in in a international help desk is must Good understanding and hands-on experience of Incident Management process/prioritization and categorization of incidents is important Skills Required Excellent Communication skills in English and Norwegian (spoken and written) Handling the voice … calls ITIL process on Incident Management and Service Request fulfilment Documenting the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket Monitor the Incident Management queue, Assigning/Reassigning and follow up of tickets as per standard procedure Experience in executing … team. Basic L1 level troubleshooting of the issues like desktop, network, printer, Active Directory, O365, Lotus Notes and email related issues Monitor the Incident Management queue and update the incident management system with all the relevant information relating to an incident. Proactive problem management is an more »
deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality the day to day management of the engineering team’s activities ensuring proactivemanagement of issues, opportunities and risks managing and reporting the engineering efficiency for the … provide feedback into the people manager reviews with the functional discipline leads The successful candidate will have an extensive background in engineering and engineering management on large programmes with demonstrable experience in successfully defining and leading the delivery of multi-disciplinary engineering projects. They will be highly customer focused more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Thales
deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality the day to day management of the engineering team’s activities ensuring proactivemanagement of issues, opportunities and risks managing and reporting the engineering efficiency for the … provide feedback into the people manager reviews with the functional discipline leads The successful candidate will have an extensive background in engineering and engineering management on large programmes with demonstrable experience in successfully defining and leading the delivery of multi-disciplinary engineering projects. They will be highly customer focused more »
address operational risks, prioritizing mitigation strategies and contingency planning. Identify opportunities for improvement in offshore processes and systems, driving efficiency and effectiveness. Coordinate offshore Management of Change activities, including technical reviews and assessments. Ensure compliance with Company procedures, permits, and risk assessments to maintain a safe working environment. Support … for improvement. Collaborate with onshore teams to optimize performance and report on functional areas as required. Analyze key data to optimize operational efficiency, updating management and reporting systems accordingly. Minimize downtime events through root cause analysis and the elimination of equipment single points of failure. Uphold the Company's … reputation in all offshore production operations, ensuring full compliance with regulatory requirements and industry best practices. Support initiatives to promote visible and proactivemanagement commitment and employee involvement in Health, Safety, and Environment (HSE) activities. Qualifications and Experience: Bachelor's degree in Science or Engineering with accreditation by more »
Cambridgeshire and Peterborough NHS Foundation Trust
Adult & Community) Administration are recruiting an enthusiastic & motivated Senior Administrator to support the Heart and Cardiac Service. The successful candidate will be providing line management to a team of Administrators conducting supervisions & appraisals & leading the day-to-day operational workload for their team. Alongside this they will be providing … personnel based In Peterborough and Doddington but could be required to travel across our four county wide offices. Main duties of the job Line management of a team of Administrators, Assistant Administrators, Referral Coordinators & Call Handlers. Leading & managing the operational workload of themselves & their team. Conducting supervisions & appraisals in … and controlling own and others workload ensuring deadlines are observed and duties performed efficiently. Work with Line Manager to lead on the introduction and proactivemanagement of any new processes and initiatives. Deputise for the Line Manager when directed and required To be responsible for dealing with telephone more »
Coleshill, England, United Kingdom Hybrid / WFH Options
Trakm8
access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Trakm8 is a UK based technology leader in fleet management, insurance telematics, connected car, and optimisation. Through IP owned technology, the Group uses AI data analytics collected from its installed base of telematics units … Support Teams On-boarding of new customers (Welcome pack, Customer Support set up, Hierarchy set up, users, follow up meeting and moving to BAU) Proactivemanagement of assigned accounts and commercial opportunities - Regular meetings - MI Packs - Quarterly reviews. Effectively communicate our client requirements to Trakm8 development and operation … Teams Develop new opportunities in the SME market. Develop an extensive knowledge of the Telematics market, emerging technologies, and communicate the findings to senior management and relevant departments. Assist in tenders and their subsequent completion. Accurate and timely; o Forecasting o Reporting o Completion of visit reports o Completion more »
and HR systems. To identify needs and facilitate system and process changes via continuous improvement. To enable and lead the production and interpretation of management information and people analytics. To ensure that there is a focus on excellence in HR systems, insights for stakeholders and lead on people analytics … monitoring and planning in line with HR strategy, corporate governance and business management requirements. To define the HR Systems architecture and future strategy. HR Information Systems Provide leadership and direction in the continuous improvement and inter connectivity of existing HR systems ensuring governance in line with legislation including data … the HR plan and risk controls People Analytics Develop and implement systematic and easily accessible methods for obtaining timely and accurate workforce data and management information encouraging self-service wherever possible Produce and interpret timely and meaningful management/KPI reports, highlighting trends and insights, promoting proactivemore »
to deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality day to day management of the engineering team’s activities ensuring proactivemanagement of issues, opportunities and risks managing and reporting of the engineering efficiency for more »
to deliver within • the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality • day to day management of the engineering team's activities ensuring proactivemanagement of issues, opportunities and risks • managing and reporting of the engineering efficiency and more »
to deliver within • the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality • day to day management of the engineering team's activities ensuring proactivemanagement of issues, opportunities and risks • managing and reporting of the engineering efficiency and more »
be a SME for regulatory compliance and Financial crime matters to the London Bank Branch staff To support the Head of Compliance in the management of compliance and regulatory risks, including liaison with the Regulator's Financial Intelligence Authority and any other regulatory and law enforcement bodies. Responsibilities Perform … Compliance for a review or decision Perform Compliance Review on respective business units on periodic basis, as per Compliance Review plan endorsed by Senior Management team Perform Control Effective Testing (CET) on selected key business areas, especially areas that poses higher risk in Compliance and/or AML Ensure … Money Laundering advisory to business team, when required Identify potential AML & Compliance process or policy improvements and communicate findings and recommendation to quality assurance management team Provide guidance and training, where required on areas of improvement Perform on going validation of monitoring strategies to ensure appropriate AML and Compliance more »
Requirements: Proficiency in converting technical requirements into solutions. Experience with Linux Operating Systems, specifically RHEL. Strong scripting skills, particularly in Terraform. Expertise in Configuration Management tools like Ansible. Familiarity with Version control systems, especially Git. Hands-on experience with Continuous Integration/Continuous Deployment using GitLab CI. Ability to … and leveraging new digital technologies to enhance capability. Excellent customer service skills, with a focus on delivering high-quality, efficient, and cost-effective services. Proactivemanagement of risks and identification of solutions. Commitment to compliance with legal, regulatory, and security requirements. Ability to build and maintain strong interpersonal more »
What will I be doing as Cluster Sales Manager? • Proactively selling our 4 hotels to new clients. • Achieving sales targets and expanding the business • Proactive account management of existing clients to grow revenue • Establishing key relationships with embassies and the corporate market, both direct & through agencies, to ensure … have.. • Previous experience of hotel sales, at unit or cluster level, ideally with experience of both bedroom sales and Meetings & Events • Strong experience in proactive sales in events/hospitality including account management • Ambition and drive to succeed with the ability to work to strict pressured deadlines • Creative … and innovative in thinking and approach • Motivated by a passion for quality and great service delivery • A "can-do" attitude • Knowledge of Database management, CRM and management of email and direct mailings to different audiences • Experience with PMS systems (we use Opera) and associated IT software • Be well more »
the Groups FP&A outputs whilst ensuring accurate, reliable and timeless financial reporting. You will be heavily involved in the budget process and facilitate proactivemanagement of the financial performance. You will lead on complex financial data projects. What you'll need to succeed You will be ACA more »
external customer base, while adhering to ISO27001, ISO20001, Cyber Essentials plus standards and best practice methodology. As a Networking Infrastructure engineer you will provide proactivemanagement of the clients customer networking and firewall platform estates, monitoring and management of existing configurations and identifying risks and opportunities to … for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal more »
Witney, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Digital Project Management Fantastic communication and relationship building skills Team leadership About us: Founded in 2010, we are extremely proud to be recognised as an award-winning … using your experience to ensure the right outcomes for the client and the agency + Leveraging your robust understanding of digital solutions and project management to own the solution and closely control its delivery + Successfully deliver of a wide range of digital projects to time, budget and quality … + Demonstrating strong, clear and proactive expectation management through communication and status reporting, both internally and to clients + Oversight and preparation of detailed project documentation including functional specifications, plans and cost estimates, and assisting with requirements capture + Recognising the importance of process and clear expectations, and more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Digital Project Management Fantastic communication and relationship building skills Team leadership About us: Founded in 2010, we are extremely proud to be recognised as an award-winning … using your experience to ensure the right outcomes for the client and the agency + Leveraging your robust understanding of digital solutions and project management to own the solution and closely control its delivery + Successfully deliver of a wide range of digital projects to time, budget and quality … + Demonstrating strong, clear and proactive expectation management through communication and status reporting, both internally and to clients + Oversight and preparation of detailed project documentation including functional specifications, plans and cost estimates, and assisting with requirements capture + Recognising the importance of process and clear expectations, and more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Digital Project Management Fantastic communication and relationship building skills Team leadership About us: Founded in 2010, we are extremely proud to be recognised as an award-winning … using your experience to ensure the right outcomes for the client and the agency + Leveraging your robust understanding of digital solutions and project management to own the solution and closely control its delivery + Successfully deliver of a wide range of digital projects to time, budget and quality … + Demonstrating strong, clear and proactive expectation management through communication and status reporting, both internally and to clients + Oversight and preparation of detailed project documentation including functional specifications, plans and cost estimates, and assisting with requirements capture + Recognising the importance of process and clear expectations, and more »
a reputation for quality service. As the Project Manager, you will oversee all aspects of excavation works on-site. This hands-on role requires proactivemanagement, coaching, and mentoring of supervisors. Your responsibilities include anticipating and resolving challenges efficiently, ensuring compliance with health and safety regulations, and maintaining … Plan and manage safety audits and ensure compliance with RAMs. Monitor and manage effective reinstatement processes for assigned jobs. Assess upcoming works for traffic management needs and ensure supervision. Review and approve weekly timesheets and collate vehicle/plant paperwork. Attend to discovery of damage and conduct final inspections more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
InterAct Consulting
and integrating security tooling. Scripting Responsibilities will include Lead efforts to assess the current security posture of Azure infrastructure, encompassing Azure resources, processes, vulnerability management tools, and techniques. Collaborate with the wider Infosec team and any third-party consultants engaged by the client to provide recommendations based on the … seamlessly into CI/CD pipelines. Maintain an active risk registry and devise a plan to address identified issues in order of priority, ensuring proactivemanagement of security risks. Please apply now. more »
Permanent Residency or be an EU national. There is no Visa support within this role. Skills & Proficiencies: -Technical proficiency in mathematics, science, and technology. -Proactive time management and ability to work independently and collaboratively. -Knowledge of electrical theory, control components, and automation processes. Desired Skills and Experience Do … Permanent Residency or be an EU national. There is no Visa support within this role. Skills & Proficiencies: -Technical proficiency in mathematics, science, and technology. -Proactive time management and ability to work independently and collaboratively. -Knowledge of electrical theory, control components, and automation processes. Darwin Recruitment is acting as more »
responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services delivery: Proactivemanagement of the Remote Engineering Services for all current sites ... more »
contract./p p strong Primary areas of responsibility include:/strong/p ul li strong EMB/BMS Services delivery:/strong Proactivemanagement of the Remote Engineering Services for all current sites .../li/ul br p ZIPC1_UKTJ/p more »
Manager and collaborate directly with the Head of Information Security and Risk. You will be pivotal in designing and implementing a comprehensive Enterprise Risk Management (ERM) strategy that addresses all business aspects, focusing on Information Technology systems, services, networks, and applications. Responsibilities: Develop and execute a threat and risk … across all IT domains. Champion and ensure the adoption of robust, risk-based security measures and compliance frameworks within our organization, particularly focusing on proactive risk identification and mitigation strategies. Serve as a leading risk advisor within the organization, offering expert guidance while coordinating closely with both internal and … risk-based advice and guidance across all IT services and systems, supporting diverse functions and teams to bolster security and operational integrity. Engage in proactive identification, management, and mitigation of operational risks, while seizing opportunities to benefit the organization and meet business objectives. Facilitate and enhance operational risk more »
being managed in line with the risk framework and business area risk appetite. Being a risk and compliance champion across the business, promoting a proactive risk management culture and ensuring that effective risk management is prevalent. Responsible for supporting the business with third party management processes. more »