Client Experience Manager
- Hiring Organisation
- SALESAMP LIMITED
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
Role As Senior Client Experience Manager, you'll be central to retaining and delighting the company's largest accounts. Through tailored training sessions and proactive relationship management, you'll ensure enterprise clients continue to see value year on year, while identifying upsell and cross-sell opportunities … Account Management team. Responsibilities include: Client engagement – Building strong relationships and helping clients navigate the platform Training delivery – Running tailored onboarding and training sessions suited to each client's specific use case Organisation & process – Juggling multiple accounts and contributing to process improvement Commercial awareness – Spotting upsell and cross-sell ...