City Of Westminster, London, United Kingdom Hybrid / WFH Options
Hampshire County Council
directly support council operations and decision-making. You will be responsible for managing GIS service requests and incidents, meeting key performance indicators, and ensuring user satisfaction through responsive and proactive service management. As a technical expert, you'll advise on GIS tool selection, manage GIS licences for compliance and accessibility, and clearly communicate the capabilities and limitations of GIS … Survey, ensuring alignment with licensing and compliance obligations. A strong focus on data governance and compliance will underpin your approach. You will lead on the implementation of robust data management processes, ensuring all GIS data is accurate, secure, and handled in accordance with GDPR and other relevant legislation. Documenting GIS systems, processes and data flows will be a core More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Futureshaper.com
for: Security Operations Center Lead (SOC Lead) for Bicycle ensuring that incidents are detected, analysed, responded to and reported effectively to protect Bicycle Therapeutics daily activities. Threat intelligence and proactive defence to predict and proactively defend against cyberattacks Proactive maintenance and continuous improvement of the Cyber Security Management System to ensure effective protection and resilience is maintained … Management and continuous improvement of the Information Security Management System that is in place. Proactive assessment of information security risks and resolution of issues as required in collaboration with Data Privacy Counsel and the Legal team. This will include 3rd party suppliers and partners lifecycle. Ensuring compliance with contemporary cybersecurity and data protection laws, regulations and standards … Qualifications Essential experience: A proven track record of cyber and information security delivery, with relevant industry or academic experience to meet the requirements of the role. Delivery within a proactive cybersecurity system where monitoring and threat intelligence drive delivery alongside great response to incidents as they emerge, including in partnership with 3rd parties. Familiar with the application of security More ❯
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … you will be a hands-on manager, supporting customer engagements while also owning team performance against upsell and retention targets. As a leader, you will help your team balance proactive use case-driven expansion with consultative support, ensuring that every customer realises the full value of Soldo. You will collaborate closely with Sales, Pre-Sales, Onboarding, Professional Services, and … of team performance metrics, including upsell quotas, retention rates, and customer satisfaction scores. Hands-on engagement with high-potential or complex customer accounts to model best practices in relationship management and upsell execution. Ability to collaborate with the Head of Sales UK & I to develop and refine customer success strategies aligned with regional growth objectives. Support for team members More ❯
encourage you to apply and join our dynamic team. About You Key accountabilities, deliverables & KPIs, impact on business results Unified Communications & Infrastructure WAN (Flexnet including hardware and third-party management) LAN/Wi-Fi (Switches/WLC/AP's lifecycle & support management) Server/Communications rooms (including third-party support management) VM hosts/Nutanix (Management & lifecycle replacements and third-party support management) Operational Technology Systems Management - oversee and maintain factory automation systems (Siemens) Process optimisation - collaborate with production teams to streamline processes utilising technology Cyber Security - Implement and maintain cyber security measures for OT systems Data Analysis - Analyse production data (PLCs) to identify trends, anomalies & areas for improvement (Siemens) PCs, Terminals, PDAs … operational effectiveness Candidate profile (leadership & functional competencies) Functional Knowledge of factory IT & OT Infrastructure Interest & awareness in emerging technologies (Wi-Fi 6/IoT/5G/Edge) Project Management skills High-level troubleshooting across Network/Infrastructure/OT & Systems Leadership Excellent communication skills (articulating value creation) Stakeholder engagement (internal and external) Proactivemanagement and vision More ❯
and compliance of our business operations.They work in partnership with operational colleagues to build an embedded and integrated secure in operation capability, leveraging security tooling to provide automation and proactive risk management.The Secure in Operation and Assurance Manager's decisions and leadership are essential in protecting our customers and our business from potential threats and vulnerabilities.The Secure in Operation … regulatory frameworks. This position requires a person who is self-assured when communicating what's required. You will have a deep understanding of security standards and regulatory frameworks, risk management, security compliance, and governance. This role is hybrid (3 days in the office) & can be based in one of the following: London, Birmingham, Bristol, Manchester What you'll be … the Cyber Group Risk Category, ensuring our security policies, standards, and controls are embedded across all business operations and functions with proper second line oversight and reporting to enable proactive cyber risk management. Define how the secure in operation function will work and set out its ways of working in line with the strategy. Ensure that our business operations More ❯
defence-ensuring that robust security controls are maintained in line with company policies and standards. This role will also serve as a key liaison across subsidiary cyber services, supporting proactive risk management, driving good governance practices, and overseeing audit readiness. Key Responsibilities Collaborate with IT, legal, and policy teams to develop, manage, and ensure compliance with industry regulations … approach Key Skills & Experience In-depth knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Proven experience in a similar governance-focused role involving internal controls, risk management, and audit readiness Strong ability to bridge the gap between technical teams and business stakeholders Experience working within complex or multi-subsidiary organisational environments is a plus Why This … a diverse portfolio of businesses. You'll work alongside talented professionals, shape a secure and scalable environment, and play a vital role in embedding best-practice governance and risk management processes. More ❯
Sonovate products Build strong, long-lasting client relationships through effective communication. What Does Success Look Like in this Role? Strong Organisational Skills: You will have great organisational and time management skills with the ability to multi-task. Excellent Communication: You will communicate effectively across phone, email, our platform and ticketing systems. Proactive Relationship Management: You will provide … first-class support to our customers through diligent and accurate management of all service elements of our products, in a timely manner. Ownership and Accountability: You will be the voice of Sonovate, dealing with inbound and outbound contacts on a wide range of scenarios, during which you will deliver timely and appropriate solutions and responses according to customer needs … objectives. This is a KPI driven role where you will be rewarded directly based on the impact you have on service ticket resolution, active customer growth, customer satisfaction and proactive customer engagement. Duties and Key Responsibilities: Gain expert level knowledge of our product and market Become an expert user of the Sonovate portal to guide and support clients Manage More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sonovate
Sonovate products Build strong, long-lasting client relationships through effective communication. What Does Success Look Like in this Role? Strong Organisational Skills: You will have great organisational and time management skills with the ability to multi-task. Excellent Communication: You will communicate effectively across phone, email, our platform and ticketing systems. Proactive Relationship Management: You will provide … first-class support to our customers through diligent and accurate management of all service elements of our products, in a timely manner. Ownership and Accountability: You will be the voice of Sonovate, dealing with inbound and outbound contacts on a wide range of scenarios, during which you will deliver timely and appropriate solutions and responses according to customer needs … objectives. This is a KPI driven role where you will be rewarded directly based on the impact you have on service ticket resolution, active customer growth, customer satisfaction and proactive customer engagement. Duties and Key Responsibilities: Gain expert level knowledge of our product and market Become an expert user of the Sonovate portal to guide and support clients Manage More ❯
Sonovate products Build strong, long-lasting client relationships through effective communication. What Does Success Look Like in this Role? Strong Organisational Skills: You will have great organisational and time management skills with the ability to multi-task. Excellent Communication: You will communicate effectively across phone, email, our platform and ticketing systems. Proactive Relationship Management: You will provide … first-class support to our customers through diligent and accurate management of all service elements of our products, in a timely manner. Ownership and Accountability: You will be the voice of Sonovate, dealing with inbound and outbound contacts on a wide range of scenarios, during which you will deliver timely and appropriate solutions and responses according to customer needs … objectives. This is a KPI driven role where you will be rewarded directly based on the impact you have on service ticket resolution, active customer growth, customer satisfaction and proactive customer engagement. Duties and Key Responsibilities: Gain expert level knowledge of our product and market Become an expert user of the Sonovate portal to guide and support clients Manage More ❯
City of London, Greater London, UK Hybrid / WFH Options
Sonovate
Sonovate products Build strong, long-lasting client relationships through effective communication. What Does Success Look Like in this Role? Strong Organisational Skills: You will have great organisational and time management skills with the ability to multi-task. Excellent Communication: You will communicate effectively across phone, email, our platform and ticketing systems. Proactive Relationship Management: You will provide … first-class support to our customers through diligent and accurate management of all service elements of our products, in a timely manner. Ownership and Accountability: You will be the voice of Sonovate, dealing with inbound and outbound contacts on a wide range of scenarios, during which you will deliver timely and appropriate solutions and responses according to customer needs … objectives. This is a KPI driven role where you will be rewarded directly based on the impact you have on service ticket resolution, active customer growth, customer satisfaction and proactive customer engagement. Duties and Key Responsibilities: Gain expert level knowledge of our product and market Become an expert user of the Sonovate portal to guide and support clients Manage More ❯
variety of technical teams, you will conduct system analysis of operational issues to include automation, troubleshooting, and problem solving. You'll be charged with monitoring the production environments, ensuring proactivemanagement of events, active vendor management and proper systems optimization to maximise availability of critical services. You will have excellent communication skills and the ability to act … This full-time role has a shift pattern of Monday to Friday 0600 - 1400, at least three times per week. Some of your day-to-day responsibilities will include: Proactive monitoring and support of the production environmentsto reduce the potential for errors Act promptly on alarms, service degradation and outages, and act as a focal point for outages until More ❯
experience in growing a portfolio through upselling and cross-selling, including identifying opportunities Developing account-specific strategies and growth plans, integrating data and market insights, and identifying strategic expansions Proactivemanagement of potential account risks and formulation and execution of mitigation strategies Creating and executing structured client engagement plans or Quarterly/Annual Reviews to further drive client … other KPIs, providing strategic insights to leadership Ensure client retention through regular engagement, identifying and mitigating risks before they impact the partnership Drive continuous improvement initiatives within the account management team to optimize processes and client outcomes Stay up to date with industry trends and market developments to anticipate client needs and adapt services accordingly Qualifications Experience managing a … portfolio of over $11m across 10-15 accounts 5+ years of experience in account management, client services, or customer success at IT Service and Custom Software Development companies Proven experience in developing and maintaining strong relationships with senior stakeholders within key accounts, ensuring long-term partnerships Experience in setting a high bar in service and experience for clients Strong More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
Servers.com
queries from employees via dedicated phone line and inbox. Ensuring matters are dealt with to a high standard. Prepare and analyse HR data as required including monthly reporting, absence management and salary survey completion. Produce and issue contracts of employment and offer letters, ensure that eligibility documentation is provided, and copies retained. Administer and update the HR systems maintain … employee records. Support the company's attendance management procedure via proactivemanagement of sickness, i.e: chasing of certificates, ensuring that relevant paperwork is retained, monitoring long term sickness, referrals to Occupational Health, etc. Involvement in HR projects as required including employee engagement, policy and procedure review as well as organisational design/changes. Assist with onboarding and … of HR experience within a similar position, including knowledge of employment legislation. Comfortable working alone, with the ability to perform as part of a team. Excellent organisational and time management skills, with the ability to prioritise important projects. Proficiency in MS Office applications. Personal skills Solution orientated. Good forward planner Self-motivated and enthusiastic. Excellent time management skills. More ❯
come from a wide range of places, the key thing for Careology is drive, ambition, personality - and a few of the following: You are a bright, highly-organised, and proactive individual with a passion to help us achieve our purpose to improve the lives of everyone living and dealing with cancer. You enjoy problem-solving, are empathetic to customer … a key role in the continual development and improvement of the Customer Success function by nurturing, supporting and influencing the clients' team members eg. nurses, consultants, operational team, through proactive account management, excellent communication, documentation, customer support and training. What will you be doing day to day? Manage and deliver the project plans for each stage of deployment. More ❯
guidance of the Analytics Manager, you'll develop advanced skills and make a meaningful impact on both client projects and Apollo's overall success. YOUR ROLE & IMPACT: Effective Workload Management Manage and prioritise incoming tickets, ensuring accurate categorization, tracking, and timely resolution. Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations. Ensure tasks are appropriately routed … health and accuracy of our analytics platforms. Escalate high-impact problems when necessary to prevent disruptions. Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection. Stakeholder Relationships & Communication Build strong relationships with users through empathetic and professional communication. Keep stakeholders updated on open issues, ensuring transparency throughout the process. Use appropriate communication … Google Drive, SharePoint). An enthusiasm for marketing, advertising, and data, coupled with a desire to deepen your analytics expertise. A basic understanding of monitoring and alerting systems for proactive issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
USS Investment Management Limited
by providing opportunities for development. We put a focus on recognising and supporting each individual's unique career path, driving this forward with the support of an engaged and proactivemanagement team. Here at USS, we want you to thrive in and out of work with a friendly team, flexible culture and excellent range of benefits! How we More ❯
commercial, compliance, product, engineering, and operations) to manage risks and align delivery priorities. Identify and mitigate delivery risks—across project, financial, compliance, and reputational domains—through structured governance and proactive risk management. What We’re Looking For Extensive leadership experience (10+ years) in delivery, implementation, or operations roles—preferably in the financial services, fintech, or payments sectors. Strategic and … tailoring communication to various audiences, driving alignment, and leading through influence. Analytical and detail-oriented—uses data to track team performance and identify opportunities to improve efficiency and impact. Proactive and action-oriented—takes initiative and drives solutions forward without waiting for direction. Customer- and mission-driven—focused on building long-term, value-driven partnerships that benefit both the More ❯
commercial, compliance, product, engineering, and operations) to manage risks and align delivery priorities. Identify and mitigate delivery risks—across project, financial, compliance, and reputational domains—through structured governance and proactive risk management. What We’re Looking For Extensive leadership experience (10+ years) in delivery, implementation, or operations roles—preferably in the financial services, fintech, or payments sectors. Strategic and … tailoring communication to various audiences, driving alignment, and leading through influence. Analytical and detail-oriented—uses data to track team performance and identify opportunities to improve efficiency and impact. Proactive and action-oriented—takes initiative and drives solutions forward without waiting for direction. Customer- and mission-driven—focused on building long-term, value-driven partnerships that benefit both the More ❯
services or another highly regulated sector • Strategic thinking with hands-on ability to get things done You'll be part of a leadership team that values integrity, collaboration, and proactive risk management. If you're ready to take the reins and help a major institution lead on privacy, we'd like to hear from you. More ❯
Senior Test Development Engineer, you'll spearhead the design of functional test equipment for circuit cards, sub-assemblies, and systems-driving quality through rigorous design standards, gated reviews, and proactive risk management. Your Key Responsibilities Include: Test Engineering Leadership: Provide technical direction and mentorship on small to medium-scale programmes. Design Ownership: Deliver robust, reliable test solutions from concept More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The Role We’re looking for a technically experienced Product Manager to join our Account Management team and lead the evolution of platform capabilities that underpin the Soldo experience. You’ll be responsible for shaping and delivering products that empower finance teams to configure, control … and scale their operations with clarity and confidence. From funds allocation and card issuance to permission system, user lifecycle management, and billing plans, you’ll work at the heart of our platform. This role is ideal for a systems thinker who thrives on designing intuitive, flexible, and resilient solutions that serve complex organisations. Responsibilities: Contribute the product vision and More ❯
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … mentoring scheme, your own annual £500 learning budget Employee Assistance Programme and wellbeing portal The Role We’re looking for a technically experienced Product Manager to join our Account Management team and lead the evolution of platform capabilities that underpin the Soldo experience. You’ll be responsible for shaping and delivering products that empower finance teams to configure, control … and scale their operations with clarity and confidence. From funds allocation and card issuance to permission system, user lifecycle management, and billing plans, you’ll work at the heart of our platform. This role is ideal for a systems thinker who thrives on designing intuitive, flexible, and resilient solutions that serve complex organisations. Responsibilities: Contribute the product vision and More ❯
within Technology, Data & Security (TD&S). This hybrid role is central to ensuring effective risk oversight and regulatory compliance, with approximately 50% of the role dedicated to risk management activities. Key Responsibilities Support the implementation and maintenance of risk, assurance, and compliance frameworks across TD&S. Ensure the maintenance of Risk Registers, proactively working with departments in identifying … complex risk and regulatory information and communicate it effectively to diverse stakeholders. Monitor compliance with internal policies, licence conditions, and regulatory obligations. Promote a culture of accountability, integrity, and proactive risk management. Essential Skills & Experience: Strong experience in risk management, audit, assurance, or compliance. Ideally experienced in managing or assessing risks related to technology, data, or cyber security. More ❯
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … to increase traffic and engagement Shape the product narrative through compelling storytelling grounded in real user scenarios We're looking for someone who must have: Proven experience in product management, product marketing, or strategic operations in a B2B environment Strong ability to translate product features into business value and customer outcomes Confidence working across functions, from Sales and Marketing More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Soldo
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management … to increase traffic and engagement Shape the product narrative through compelling storytelling grounded in real user scenarios We're looking for someone who must have: Proven experience in product management, product marketing, or strategic operations in a B2B environment Strong ability to translate product features into business value and customer outcomes Confidence working across functions, from Sales and Marketing More ❯