76 to 100 of 106 Proactive Management Jobs in the UK

tickets, overlooked opportunities, misdirected triage, or team members who may be struggling, stepping in with support and solutions. Your approach to service delivery is rooted in flexible organisation and proactive resource management, ensuring your teams deliver consistent, exceptional service even in high-pressure or fast-changing situations. Experience: Microsoft 365: 5 years (required) Microsoft Azure: 3 years (required More ❯

Release Manager Department: INFORMATION TECHNOLOGY Location: GB INTRODUCTION JOB PURPOSE As the Change & Release Manager you are responsible for the governance, execution, and continuous improvement of Change and Release Management processes within a Service Integration and Management (SIAM) framework. Your role is to ensure that changes and releases are delivered in a controlled, standardised, and auditable manner, minimising … ensuring performance accountability, the role supports service stability, operational excellence, and supplier alignment. RESPONSIBILITIES You will be responsible for: Leading the ongoing governance and continuous improvement of the Change Management process. Ensure that all changes are assessed, authorised, and implemented in accordance with ITIL best practices and organisational risk appetite. Defining and implementing a consistent, repeatable, and scalable approach … to Release Management across all service providers. Ensure that releases are planned, tested, and deployed with minimal disruption to business operations. Developing and maintaining reporting mechanisms to monitor the effectiveness of Change and Release Management processes. Analyse trends, identify areas for improvement, and drive accountability across internal teams and third-party suppliers for performance outcomes. Chairing and coordinating More ❯

are met and their expectations are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation's success. What makes you a great fit: Proven experience in customer service or account management … relationships alongside the Client Director Serving as the first point of contact for IT support for telecom issues within the organisation Installing, configuring, and maintaining software and hardware components Proactive process management ensuring customer queries are promptly addressed Monitoring and meeting service level targets Handling all mobile connections, including onboarding/offboarding Acting as the escalation point and More ❯

strong emphasis on automation and Infrastructure-as-Code using Terraform. You'll work cross-functionally with engineering, platform, and operations teams to enhance monitoring, improve performance visibility, and drive proactive incident management. This role can be based out of London, Gloucester, or Warrington, with some flexibility on hybrid working arrangements. Occasional on-call and out-of-hours work may … be required, depending on project needs. Key Responsibilities: - Design, implement, and manage observability solutions using Dynatrace's full stack (RUM, Full-Stack Monitoring, Synthetic Monitoring, Log Management). - Use Terraform to build reusable infrastructure modules, avoiding manual configuration. - Translate business unit needs into scalable and automated observability solutions. - Integrate Dynatrace with core AWS and Azure services, ensuring seamless monitoring … others. Soft Skills & Personal Attributes: - Strong problem-solving abilities with a detail-oriented, analytical mindset. - Fast learner with the ability to quickly adapt to new tools and evolving platforms. - Proactive communicator who shares knowledge and supports team growth. - Comfortable working independently and within distributed, cross-functional teams. Working Conditions: - Occasional on-call support (ROTA basis) - Potential for out-of More ❯

enable hospitals and health systems to care for patients at home. We support patients across the full care journey-from early discharge and acute recovery to long-term condition management and proactive care. We provide everything clinicians need to deliver safe, effective Virtual Care: medical-grade devices, logistics, patient onboarding, EHR integration, and an end-to-end clinical … a high-performing team of 6, and engage with senior stakeholders across the business. What Experience You'll Bring to the Team Regulatory Affairs Provide regulatory strategic leadership in management for SaMD, ensuring alignment with applicable regulatory requirements and enabling innovation in regulated software development. Partner with the Head of RAQA and lead interpretation and implementation of regulatory frameworks … counsel to interpret new legislation, manage regulatory risks, and maintain strong governance practices. Lead internal compliance audits, incident reporting, and remediation processes. Champion a culture of ethical operations and proactive risk management. Cross-Functional Leadership Act as a strategic partner to the Senior Leadership and translate regulatory complexity into clear and concise recommendations Liaise with Commercial, Technology, and Operations More ❯

skills and context needed for long-term success. Relationship Building : Cultivate deep, long-term partnerships by understanding each client's strategic goals and aligning our solutions to support them. Proactive Client Management : Anticipate pain points, mitigate churn risks, and identify upsell opportunities. Ensure customers are fully engaged and realize the "so what?" behind every data point. Product Mastery … writing and verbally, to diverse audiences. Analytical thinker who can quickly dissect complex problems and design data-driven solutions. Comfortable in a fast-paced SaaS environment with strong project management skills. Able to work both independently and collaboratively across global teams. Nice-to-Haves Experience using Similarweb or other digital intelligence platforms. Fluency in multiple languages . Proficiency in More ❯

who bring expertise, passion, and collaborative skills in order to help it succeed. They must be able to illustrate a vision, build good working relationships with peers and senior management, and roll up their sleeves to get the job done, and must be able to embrace the risk and challenge that a start-up brings. V-Nova's Engineering … external dependencies. Collaborate with technical teams to define realistic delivery timelines and provide clear, consistent progress updates. While V-Nova operates with an agile mindset, maintaining structured schedules and proactive risk management is essential for delivery predictability. Understand and present the status of projects/initiatives that you are responsible for delivering, both to internal and external project … stakeholders. Serve as Scrum Master in collaboration with the Technical Lead and Product Owner to drive successful delivery of V-Nova technologies. Partner with Product Management and technical stakeholders to plan sprint content aligned with business priorities and strategic goals. Maintain an overview and awareness of all projects, and their status inflight within V-Nova and coordinate key initiatives More ❯

business to be more controlled and efficient. This includes but not limited to collaborating with clients, sales, IT, and external partners to develop clear business requirements and specifications, troubleshooting, proactive project management, and working with internal groups in seeking input and approvals to roll out new features and initiatives. Additional responsibilities may include identifying opportunities for innovation, assessing … than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but More ❯

closely with the team, leading by example and fostering a culture of shared learning and improvement. 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security. Proactive IT Management - Maintain and improve IT systems. Projects & Migrations - Implement IT projects including cloud migrations and security enhancements. Cyber Security Best Practices - Ensure compliance and security standards. I.T More ❯

team, with the purpose of ensuring that the First Line of Defence effectively and optimally manages operational risk. The role holder will also be responsible for thought leadership and management of BUK wide operational risk activities. As BUK is a ring-fenced entity, there are a number of committees and governance bodies that the role holder will represent Operational … Operational Risk elements of particular risk categories across the bank. Ensuring they are carried out in accordance with Barclays Operational Risk Framework, Policies, and Standards Accountabilities Risk identification and proactive risk management, identifying interconnected, horizon and emerging risks to assist the business in understanding, managing and mitigating the right risks in line with their business strategy and objectives. … Risk Control Self Assessments (RCSAs), Risk Events, Issues and attendance at key Risk and Control meetings (with associated reporting) ensuring they accurately reflect the business risk position,. Stakeholder management, engaging and working effectively with First and Second Line management. Risk based 2nd Line input into 1st Line Projects, Initiatives and Strategic decision making. Director Expectations To manage a More ❯

level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly … Ensure your team drives product adoption, value realization, and measurable customer outcomes . Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure … leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth More ❯

level? At Mimecast, we're on a mission to deliver best-in-class customer experiences while helping organisations around the world maximize value from our cybersecurity and human risk management solutions. We're looking for an experienced Manager, Customer Success to inspire and develop a talented team of Customer Success Managers (CSMs). The successful candidate will report directly … Ensure your team drives product adoption, value realization, and measurable customer outcomes . Strategic Execution: Define and execute strategies, objectives, and KPIs that fuel customer retention, growth, and satisfaction. Proactive Risk Management: Identify and manage key risks, ensuring early mitigation to protect and grow ARR. Cross-Functional Collaboration: Work closely with Sales, Professional Services, and Support to ensure … leaders across EMEA, North America, South Africa, and Australia to refine processes, playbooks, and best practices. What You'll Bring 7-8 years' experience in Customer Success or Account Management within a SaaS or technology environment 2-3 years of people management experience in a SaaS company Proven track record in driving customer satisfaction, retention, and revenue growth More ❯

customer's processes from scratch Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip Proactive project management across many customers, to manage requirements and tasks across onboarding Collaborate closely with the product and engineering teams to determine which customer requests we should and … with the implementation or administration of a procurement tool/ERP - Oracle Fusion or SAP Ariba Fantastic communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams You're able to push back and still make people happy Very comfortable with software configuration (not necessarily technical skills, which would More ❯

to support SmartSurvey's growth across commercial operations, regulatory compliance, and future acquisitions. As our Senior Legal Counsel, you'll be the go-to expert on contracts and contract management, data protection, and legal risk. You'll also have influence in shaping our broader legal strategy, governance standards, and risk frameworks including input into board-level discussions. You'll … collaborate closely with Sales, Product, Support, Development, and the Executive team to ensure legal clarity, reduce friction in contracting, and embed proactive risk management as we scale. This is a high-trust role with significant impact. For the right person, there is also a clear growth path into a Head of Legal position as the business expands. What … Great Looks Like Within 3-6 months, you will: Own contract lifecycle management and legal operations across SmartSurvey Confidently review, draft and negotiate MSAs, DPAs, variations, and supplier terms Embed GDPR and DPA best practices into commercial and operational workflows Support due diligence and contract review in any acquisition processes Contribute to legal strategy, governance best practice and risk More ❯

including data protection, access control, and insider risk. Ensure compliance with SOC 2, ISO 27001, GDPR, and other relevant frameworks. Oversee security audits and third-party risk programs. Risk Management & Threat Intelligence Lead threat modelling, risk assessments, and security reviews of critical systems; design and deliver security awareness training programs for all employees to promote a culture of proactive risk management. Build threat intelligence capabilities to stay ahead of emerging risks. Balance risk management with product and engineering velocity. Incident Response & Resilience Own response plans for high-severity threats and incidents. Build robust detection, containment, and remediation processes. Drive business continuity and disaster recovery strategy. Technology & Infrastructure Security Partner with engineering to embed security in the SDLC More ❯

functions, ensuring effective detection and response capabilities. Develop and refine incident response protocols and threat detection processes, ensuring rapid and effective mitigation of security incidents. Own internal attack surface management, including SaaS security hardening, identity-aware access solutions, and other enterprise security controls to reduce exposure and enhance security posture. Oversee SecOps best practices, ensuring operational resilience and continuous … in security monitoring and response. Guide Security Operations Engineers, fostering technical growth and alignment across security functions. Collaborate with stakeholders to align security operations objectives with business needs, ensuring proactive risk management. Continuously assess and implement security automation to enhance efficiency and reduce operational overhead. Support compliance initiatives (PCI, SOC2, ISO) by ensuring audit readiness and security visibility across … mitigation strategies. Proficiency in scripting (Python, Bash) and experience with security automation frameworks. Experience supporting security compliance efforts, ensuring visibility and control across platform and enterprise environments. Strong stakeholder management skills, collaborating with security, engineering, and business teams to drive operational improvements. Bonus If You: Have experience leading security operations in a high-growth, cloud-native environment. Have worked More ❯

days of vacation (plus up to 5 extra days each year!), and continuous learning opportunities to develop your skills and earn professional qualifications. What will your day look like: Proactive Case Management : Take charge of your caseload and ensure we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly Customer Interactions : Handle interactions with … clients and direct customers with professionalism and a touch of TCF (Treating Customers Fairly). Third-Party Management : Manage suppliers effectively, driving cases to settlement while balancing service, cost, and time. Craftsmanship : Deliver top-notch work following internal processes and guidelines. Picasso would be proud. Compliance : Adhere to governance, stick to the rules, and keep data secure. Youre the … them. Audit Compliance: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. What Were Looking For: Relevant Property Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to Advance Your Career? At Davies, were committed to your growth. With us, youll have the opportunity to: Develop Your Skills: Access continuous learning opportunities More ❯

believe that our success is a collective achievement. As a Property Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive Case Management: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct … A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications More ❯

inclusive services. Expertise in managing, analysing, and reporting on usability testing and qualitative discovery research. Ability to communicate research findings compellingly to drive user-centred decision-making. Experience of proactive stakeholder management and problem solving within an agile environment. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This More ❯

file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with More ❯

NHS contractual requirements and Key Performance Indicators (KPIs). This includes ensuring efficient referral, onboarding and offboarding processes and acting as the primary operational contact for service commissioners. Theline management of staff is a key part of this role, ensuring that programmes are delivered in an efficient and effective manner, meeting the organisation's objectives and the needs of … the beneficiaries including: Providing proactive line management and leadership to a multi-disciplinary team of project managers, creative tutors and member/programme coordinators across multiple sites and delivery cohorts Leading on staff performance management, including setting objectives, identifying training needs, addressing underperformance and conducting annual appraisals Delivering regular team meetings, ensuring staff feel supported and aligned More ❯

more than 180 jurisdictions globally, so they can stay ahead of regulatory change, mitigate risk and capitalise on new opportunities. The Role: As Vixio launches its groundbreaking Regulatory Change Management platform in 2025, we seek an exceptional Senior Sales Leader to spearhead our expansion into the financial services sector. This pivotal role represents a unique opportunity to architect and … strategic planning and tactical execution Entrepreneurial approach to problem-solving and market development Adaptability to evolving market conditions and organizational priorities Results-driven approach with strong accountability for outcomes Proactive self-management with ability to prioritize multiple complex initiatives Collaborative leadership style that drives cross-functional success Exceptional relationship-building capabilities across all organizational levels Consultative selling approach More ❯

guidance of the Analytics Manager, you'll develop advanced skills and make a meaningful impact on both client projects and Apollo's overall success. YOUR ROLE & IMPACT: Effective Workload Management Manage and prioritise incoming tickets, ensuring accurate categorization, tracking, and timely resolution. Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations. Ensure tasks are appropriately routed … health and accuracy of our analytics platforms. Escalate high-impact problems when necessary to prevent disruptions. Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection. Stakeholder Relationships & Communication Build strong relationships with users through empathetic and professional communication. Keep stakeholders updated on open issues, ensuring transparency throughout the process. Use appropriate communication … Google Drive, SharePoint). An enthusiasm for marketing, advertising, and data, coupled with a desire to deepen your analytics expertise. A basic understanding of monitoring and alerting systems for proactive issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk More ❯

Global Financial Broking firm in London . Positions available include: Client Onboarding KYC Associate (5 days a week) Administration Assistant - Financial Services Financial Market Making Company Wealth and Asset Management Firm Secretary/Administrator - leading City consultants Date: 5 May 2023 Sector: PA/SECRETARIAL Type: Permanent Location: London Salary: £28,000 - 35,000 per annum Email: Ref: BT889 … with PA or secretarial experience outside of the City or within smaller organizations looking to develop their careers. Responsibilities include: Providing PA support to the Partner and Director, including proactive diary management Supporting the team with administration tasks Assisting with monthly billing, cash collection, and financial obligations Arranging 'case surgeries' for client meetings Supporting client onboarding processes Answering … calls professionally and taking detailed messages Handling incoming post, scanning, photocopying, and filing documents Participating in team operations and process management Arranging travel and accommodation Processing expense claims Researching and booking networking events More ❯

An opportunity has arisen for a Field sales Representative to join a leading organisation in the waste management sector, committed to sustainable solutions and industry innovation. Please note: This is not a Business Development Manager role. Your official title will be Field Sales Representative. As a Field sales Representative , you will deliver proactive account management to both … new and existing clients, driving growth across waste service solutions. This role offers a salary range of £32,000 - £35,000 plus commission and benefits. Waste management experience is essential, but they will also consider candidates with backgrounds in tool hire, plant hire, or construction waste. You will be responsible for: Building lasting relationships to encourage repeat business and … Manager, Sales Executive, Sales Representative, Business Development Manager, Sales Consultant, B2B Sales or in a similar role. Must have 2-3 years experience in field sales within the waste management sector, with a strong knowledge of the waste and recycling industry, especially in a commercial environment. Possess business development and sales experience. Apply now for this brilliant opportunity to More ❯