with relevant customers IT departments to provide secure, reliable and accurate e-trading facilities Skills and Qualifications Formal qualifications in Information Technology Strong leadership skillset and experience - team and processmanagement across a company wide role Excellent training skills in new applications Strong practical database knowledge Company Information As a business our client is a true market leader More ❯
service desk and other teams, communicating SLAs and ensuring alignment with organisational goals. • Be an active member of the senior leadership team, supporting wider business objectives. • Oversee the service management system including its continuous development and process management. • Carry out any other duties as required by the Operations Director. What You’ll Bring: Proven experience managing a Service … Desk or similar team in a technical or service-focused environment. Strong leadership and people management skills. A proactive, solutions-focused mindset. Excellent communication skills and a passion for delivering outstanding customer service. The ability to build strong relationships with clients and internal teams alike. More ❯
professional to join their European team based in London with a brief to further enhance their Client businesses by unlocking hidden value through seamless integration of IT and business process management. The business delivers innovative frameworks, continuous productivity improvements, process reengineering, automation and cutting-edge AI-infused technology as well as tailored solutions, enhanced efficiencies, superior customer experiences More ❯