west london, south east england, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
south west london, south east england, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
crawley, west sussex, south east england, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Altra
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
Altra is a technology company focused on building powerful products that simplify complex IT operations. Trusted by global partners and used in mission-critical environments, our flagship platform, Dr Migrate , transforms how large enterprises modernise their infrastructure by streamling and optimising their migration to Microsoft Azure. At Altra, we … with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal ProductSupportEngineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring … from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues More ❯
communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for … installed products at customer locations. Identify and develop opportunities for repeat service engagements at customer sites. Monitor and report recurring trends related to product usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management … teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices relevant to site activities within target industries. Share Voice of Customer (VOC) feedback with ProductMore ❯
Malvern, Worcestershire, Great Malvern, United Kingdom
ETS Technical
communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for … installed products at customer locations. Identify and develop opportunities for repeat service engagements at customer sites. Monitor and report recurring trends related to product usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management … teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices relevant to site activities within target industries. Share Voice of Customer (VOC) feedback with ProductMore ❯