Head of Customer Success UK, United Kingdom
- Hiring Organisation
- Jobleads-UK
- Location
- United Kingdom
business decisions Lead Customer Success alignment with Revenue Function goals (acquisition, onboarding, growth, retention) Apply EOS (Traction) principles in line with Leadership and Senior Management Teams Tools/Systems Used CRM and customer lifecycle management tools AI driven customer success intelligence tools Reporting and analytics tools (e.g. … usage data) Internal collaboration and communication tools Team Interaction Lead and develop the Customer Success team (including hiring, onboarding, performance management, and coaching) Work closely with the Chief Revenue Officer on strategy and performance Partner with Sales, Marketing, Product, and other revenue teams Engage directly with customers ...