Warranty Helpdesk Engineer
- Hiring Organisation
- MSX International
- Location
- Colchester, Essex, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
computer application. Liaise with Customer Engineers/Staff on all issues associated directly with Prior Approval Helpdesk, obtaining clarification from the Team Leader/Project Management if required Write and circulate data to other Helpdesk Engineers/Field Engineers/Project Management/Customer Dealer Staff … Liaise with Team Leader/Project Management on Vehicle Case Histories, trends, and analysis. Liaise with Dealership personnel at all levels. Participate in training/product information exchange with appropriate data sources. Experience Previous customer service experience Experience in Aftersales (desirable) Knowledge An understanding of the mechanics ...