Quality Analyst
- Location
- Greater London, England, United Kingdom
driving quality, assurance, service innovation and continuous improvement across the UKI industries, business lines and support functions. The team provides services which include the management of internal and external agreements, internal and external audits, the implementation of new certification and several bespoke projects as requested by the business. … loyalty Service Delivery productivity and efficiency Quality of service and service assurance The initiation and progress of internal agreements The end-to-end management of document signature Other projects as defined by the department head Key Responsibilities Analyzing operational information (customer feedback, service performance KPIs, problems, issues etc. ...