24 of 24 Remedy ITSM Jobs in the UK

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - £700 - £747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join … high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where ...

Remedy SME (ITSM) - Contract Location - Ipswich or Hemel Hempstead (5 days onsite) Day rate - £700 - £747 per day (Inside IR35) Contract duration - 6 months (potential extension) Security: Security Clearance required (active or eligible) The Opportunity We're looking for an experienced Remedy SME to join … high-impact programme supporting a legacy BMC Remedy ITSM environment within a secure setting. This role is focused on stabilising, maintaining, and improving a critical ITSM platform while supporting internal teams and ensuring operational resilience. This is a hands-on, senior-level role where ...

Senior BMC Remedy Developer - SC CLEARED Location: UK Wide Salary: £70,000-£85,000 BMC Remedy Developer to design, develop, and maintain applications within the BMC Remedy ITSM suite.. You will need to have experience in designing, developing, and implementing Remedy … focus of all our staff is to enhance and transform our customer platforms and experience for the better. Duties: Design, develop, and customize BMC Remedy applications, including workflows, forms, active links, and filters. Configure and maintain ITSM modules such as Incident Management, Problem Management, Change Management ...

Software Engineer for a 6-month contract based in Ipswich/London. Candidates should possess active SC clearance and experience maintaining Remedy ITSM platforms. This role involves supporting the existing Remedy ITSM platform, assisting ITIL teams, and managing server structures. Strong troubleshooting skills ...

Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations. What you'll be doing: Maintain and support the existing Remedy ITSM platform, including … knowledge transfer to ensure team continuity. What you'll bring: Active SC clearance (eligible candidates will be considered). Experience maintaining Remedy ITSM platforms, including integrations and server structures. Strong troubleshooting skills, particularly with log analysis. Ability to support migration projects and review ITIL solutions. Knowledge ...

Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations. What you'll be doing: Maintain and support the existing Remedy ITSM platform, including … knowledge transfer to ensure team continuity. What you'll bring: Active SC clearance (eligible candidates will be considered). Experience maintaining Remedy ITSM platforms, including integrations and server structures. Strong troubleshooting skills, particularly with log analysis. Ability to support migration projects and review ITIL solutions. Knowledge ...

Role: BMC Remedy (Active SC Clearance) Type: Contracts (6 Months) Location: Ipswich, UK Working Model: Fully Onsite (5 Days in office per week) Payrate: (Apply online only) GBP/day on Inside IR35 on Umbrella We are seeking an experienced BMC Remedy specialist to upskill … migration of ITIL teams onto Remedy, and review solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator jobs and implement customisations ...

/experience: Strong experience working with CIS Controls v8.1 and implementing security best practices. Strong experience in designing and implementing BMC Helix solutions including ITSM, CMDB, Discovery, Digital Workplace and automation platforms. Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service … business teams. Desirable skills/knowledge/experience: Good understanding of mapping EUC security capabilities to CIS Controls v8.1 BMC certifications in Helix ITSM, Remedy, Discovery, or Digital Workplace solutions. Experience with cloud platforms such as Azure, AWS, or hybrid cloud environments. Knowledge of Scripting and automation ...

brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good ...

experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible to obtain ...

take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful ...

SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting ...

Advisory Boards (CABs) Strong understanding of risk assessment, impact analysis, and change prioritization Tool Proficiency Experience using change management tools such as BMC Remedy ServiceNow, Jira, Salesforce or similar platforms Stakeholder Management Demonstrated ability to engage and influence stakeholders at all levels Experience working with cross-functional teams … experience or relevant job titles of; Change Management Coordinator, Change Analyst, IT Change Coordinator, Service Management Analyst, Junior Change Manager, ITIL Change Lead, ITSM Coordinator, Service Transition Analyst, NOC Change Coordinator, Operations Support Analyst, Release Coordinator may also be considered for this role. ...

delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs … handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

term Contract We are seeking an experienced BMC Remedy & Helix Service Owner to lead the governance, delivery, and operational performance of enterprise ITSM platforms. This role will be responsible for service strategy, vendor management, stakeholder engagement, and ensuring service excellence across BMC Remedy and BMC … service ownership, service delivery, or operational leadership roles. Experience managing vendors and suppliers within complex multi-vendor environments. Solid understanding of IT Service Management (ITSM) principles, delivery life cycles, and support models. Strong stakeholder management and communication skills across business and technical teams. Experience supporting both Legacy and modern ...

e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment ...

Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Where purpose meets career: Lead … customer facing. Knowledge of IT and Enterprise Service Management or any large enterprise SaaS solution. Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. ServiceNow Certifications in all areas ...

briefing pack, used for weekly/monthly briefings at all levels. Support the D&IS Front Door for all the projects service requests. Utilise ITSM tools (Remedy) to interact with FLC units and manage service requests. Develop and support the projects processes aligned with DD, including CSRs … Service during periods of absence. What you'll bring: Proven experience in service operations management within a secure or military environment. Strong knowledge of ITSM tools, particularly Remedy. Excellent communication skills for liaising with multiple teams and stakeholders. Ability to produce clear operational documentation and briefings. Experience managing service ...

program delivery while managing cross-functional teams and ensuring operational excellence. Responsibilities Lead end-to-end ServiceNow delivery programs within telecom environments Manage enterprise ITSM and service assurance transformation initiatives Collaborate with technical, operational, and business stakeholders Oversee project delivery timelines, risks, and governance activities Drive process improvements … compliance standards Skills Strong experience with ServiceNow platform delivery Experience in telecom or enterprise service assurance programs Knowledge of Remedy and ITSM frameworks Strong leadership and stakeholder management skills Experience managing enterprise transformation programs Strong communication, governance, and delivery management capabilities Ability to work in hybrid ...

networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, eg ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including ...

Role - BMC Remedy & Helix Service Delivery Type - Contract (Inside IR35) & Permanent/Fixed Term Location - Remote, UK Mandate - Active SC Job Description: Role Overview : BMC Remedy & Helix Service Owner is accountable for the overall ownership, governance, delivery, and operational performance of the BMC Remedy … transformation initiatives, and agreed service levels. Key Responsibilities : Service Strategy and Governance Own the end to end service strategy and roadmap for BMC Remedy and BMC Helix, ensuring alignment with business priorities and transformation goals. Provide clear ownership and direction for service evolution, enhancements, and platform modernization. ...

Role Overview : BMC Remedy & Helix Service Owner is accountable for the overall ownership, governance, delivery, and operational performance of the BMC Remedy and BMC Helix services. The role acts as the single point of accountability across business stakeholders, external vendors, and delivery partners, ensuring that … transformation initiatives, and agreed service levels. Key Responsibilities : Service Strategy and Governance Own the end to end service strategy and roadmap for BMC Remedy and BMC Helix, ensuring alignment with business priorities and transformation goals. Provide clear ownership and direction for service evolution, enhancements, and platform modernization. ...

BMC Remedy and Helix product manager is accountable for the overall ownership, governance, delivery, and operational performance of BMC Remedy and BMC Helix services. The role acts as the single point of accountability across business stakeholders, external vendors, and delivery partners, ensuring that the service supports … business objectives, transformation initiatives, and agreed service levels. Skills and Experience Must Have: - Hands-on experience with BMC Remedy and/or BMC Helix platforms in past. - Proven experience as a service owner or senior delivery lead for enterprise IT platforms or critical business services. - Strong experience managing ...