26 to 50 of 120 Remote Monitoring and Management Jobs in the UK

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion … of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. The Opportunity: We are seeking an enthusiastic, personable, and qualified Desktop Support Engineer - Microsoft, Azure, O365 to join our amazing team! In this … role, you will provide end-user desktop support to multiple users running Windows, Exchange and Office 365 environments. The Desktop Support Engineer - Microsoft, Azure, O365 will provide desktop support and end-user server administration for all client issues while responding to Level 1 and 2 service tickets. You will work shoulder to shoulder with an awesome team and escalate all More ❯

IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints … and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform Root Cause Analysis (RCA) and provide recommendations for application teams More ❯

IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services. … Location - We are flexible on remote working from home, if you are based in the UK or Germany. On Call Requirements - Participate in our 24x7 on-call rotation, SCRUM, and deployment planning. We hire the best software engineers, but experience in our stack can't hurt: NinjaOne is built on Java , Kotlin , C++ , and Postgres , supporting millions of user endpoints … and running as a scalable cloud service in AWS . Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What you'll be doing Diagnose and resolve complex application and infrastructure issues Participate in our 24x7 on-call rotation, SCRUM, and deployment planning Perform Root Cause Analysis (RCA) and provide recommendations for application teams More ❯

Get AI-powered advice on this job and more exclusive features. 2nd Line Support Engineer - Full Time - permanent Important : please DONOT APPLY if you don't have the below requirements: Need to hold full UK driving license and have own transport . Need to be able to reliably commute or relocate to Aldershot, GU11 1TW for this job? Need to … able to work in the UK without restriction (we don't provide sponsorship). Job Description As a 2nd Line Technical Support Engineer, you will be responsible for providing remote support and onsite support to customer’s IT and Telecom Networks, this includes Hosted (O365, SharePoint, Azure, Avaya VOIP and Gamma VOIP ) Responsibilities Provide remote support to customers’ IT and … Telecom Networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to the 3rd Line team in a timely manner. Use Remote Monitoring & Management (RMM) systems to identify and address potential issues. Record all work within the ticketing system and follow documented processes and procedures. Provide More ❯

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is … backed by Insight Venture Partners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our … award-winning solutions, go to and for more information on Kaseya's culture, please click here: Kaseya Culture . Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya More ❯

Woking (Office-based) Hours: Monday to Friday, 08:30 – 17:30 About MicroPro At MicroPro, we provide rapidly growing businesses with tailored IT support, strategy, projects, procurement, cybersecurity, licensing, and all aspects of day-to-day IT operations. We pride ourselves on being approachable, knowledgeable, and proactive, becoming a trusted extension of our clients' teams. The Role We’re looking … for a Service Desk Analyst to join our growing team. You’ll be the first point of contact for clients needing technical support and advice, helping to resolve issues quickly and efficiently. This is a great opportunity for someone with 1–2 years of IT support experience who is looking to develop their skills in a friendly and fast-paced … environment. Key Responsibilities Provide first and second-line support to business clients via phone, email, and remote tools Troubleshoot and resolve issues across desktop, server, network, and cloud environments Log, manage, and own support requests through to resolution or escalation Assist with procurement queries, software licensing, and general IT advice Support project delivery tasks when required Maintain documentation and knowledge More ❯

Lyra Technology Group Lyra Technology Group is seeking a Technical Services Consultant for our OpCo, CMS Group Ltd. The Technical Services Consultant will be working as 3rd line support and escalation for the support teams when located in the office but will be primarily responsible for deployment of new solutions to customer sites. These solutions will vary between infrastructure deployments … and SaaS deployments. (M365 Services mostly) About Lyra Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we … never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. About CMS Group Ltd CMS Group Ltd has proudly provided industry-leading IT Support and consultation solutions since 1990 and makes it their goal to work intimately with you as part of your team to deliver More ❯

to be working with a Managed Service Provider. Salary: £26,000 - £33,000 About the Job: Address issues as assigned by the Technical Support Manager. Conduct onsite support, installations, and troubleshooting when remote solutions are not feasible. Resolve support tickets and incidents promptly, adhering to agreed SLA timelines. Execute installations of infrastructure, computers, servers, and software. Perform daily checks on … customer infrastructure, backups, and monitoring, taking necessary actions. Participate in various IT projects. Contribute to the internal escalation process by providing help and assistance to support staff as needed. About You: Strong Microsoft Windows Server (2016, 2019, and 2022) Active Directory, DNS, DHCP Administration Experience with configuring and administering MS Office 365 SharePoint migrations and adoption SQL Server Administration and … troubleshooting Windows 10/11 administration and troubleshooting, along with Windows 10 to 11 migrations Antivirus (BitDefender) Advanced Networking skills - Switch configuration, diagnosing faults, VLAN, VPN, RADIUS (UniFi experience is preferable) Installation of Data cabling & termination Installation of Fiber cabling & splicing Installation of WiFi, CCTV, Access Control, AV & Video Conferencing equipment Installation of containment (cable trays, conduit, junction boxes & enclosures More ❯

Are you a passionate problem-solver with a genuine interest in technology? Do you thrive on helping others and possess excellent communication skills? If so, Bluebell IT Solutions wants to hear from you! They are not looking for existing technical gurus; instead, they are seeking individuals with the right attitude, a thirst for knowledge, and a natural ability to connect … with people. If you're confident, eager to learn, and passionate about technology, they can teach you the rest! They are thrilled to offer an exciting and unique 3-year IT Apprenticeship opportunity, designed to launch your career in the IT industry. This isn't just a job; it's a comprehensive programme that will see you gain valuable, hands … on experience as a Microsoft IT Support Apprentice, directly progressing into a Level 4 CompTIA Network Engineer Programme. They are committed to nurturing talent and providing a clear pathway for your professional growth within their team. At Bluebell IT Solutions, they pride themselves on providing top-tier IT support and solutions to their diverse range of clients. They believe in More ❯

sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis. Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with … a wider global IT team. This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business. Key Experience Required: Take ownership of the IT Service Management toolset, ensuring it … is effectively maintained and utilized. Serve as an escalation point for the service desk, helping to assign and resolve issues promptly while clearly communicating task urgency and impact. Keep accurate, well-organized records of infrastructure assets, configurations, workflows, and changes to support clarity, compliance, and scalability. Manage the setup, upkeep, and support of core IT infrastructure, covering servers, storage systems More ❯

sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis. Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with … a wider global IT team. This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business. Key Experience Required: Take ownership of the IT Service Management toolset, ensuring it … is effectively maintained and utilized. Serve as an escalation point for the service desk, helping to assign and resolve issues promptly while clearly communicating task urgency and impact. Keep accurate, well-organized records of infrastructure assets, configurations, workflows, and changes to support clarity, compliance, and scalability. Manage the setup, upkeep, and support of core IT infrastructure, covering servers, storage systems More ❯

Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and enjoy helping people solve problems, this could be the perfect next step. What You'll Be Doing In this … role, you'll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets - updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge with on-the-job … learning. Organising your tasks to stay ahead of client expectations. Maintaining professional, clear, and friendly communication at all times. Representing Sharp IT Services with professionalism and integrity. What We're Looking For We're after someone who's not just technically curious, but also people-focused and motivated to grow. Ideally, you'll bring: A personable, professional, and approachable manner More ❯

for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high … quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT … support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with Remote Monitoring and Management More ❯

for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high … quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT … support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with Remote Monitoring and Management More ❯

for an experienced IT Support Engineer to join a growing Managed Service Provider (MSP). This role is ideal for a technically skilled individual who thrives in problem-solving and enjoys building strong client relationships. You will work with a variety of businesses, providing expert IT support and ensuring their technology infrastructure remains effective and secure. Key Responsibilities: Provide high … quality IT support, troubleshooting hardware and software issues. Monitor and maintain client networks and systems to proactively address potential issues. Collaborate with clients to understand their business needs and recommend suitable IT solutions. Manage and maintain strong client relationships, acting as a trusted IT advisor. Assist in IT projects, including system migrations, upgrades, and implementations. Ensure timely resolution of IT … support requests and document all interactions effectively. Stay informed about the latest technologies and industry best practices. Contribute to a positive team environment through knowledge sharing and mentorship. What We're Looking For: Essential: Previous experience working in an MSP environment. Strong technical knowledge of Windows, MacOS, iOS, Android, networking, cloud technologies, and cybersecurity. Experience with Remote Monitoring and Management More ❯

Employer description: Arcom offers an extensive range of IT support and business telecoms services including, cloud services, data security, IT consultancy, business mobiles, Business broadband, VoIP telephone systems and unified comms. Acting as an extension of many organisations’ IT departments, the team at Arcom IT resolves everyday issues professionally and responsively allowing our clients to focus on running their businesses. … will be working as a member of the Tech Services department. This role provides an excellent opportunity to start your career in IT support. We operate in a flexible and relaxed environment, encouraging our engineers to learn and grow. If you’re looking for a role that offers both remote and on-site work, this could be ideal for you. … This is a great opportunity for someone with strong technical troubleshooting skills, excellent customer service, and a desire to grow within a dynamic IT services team. Responsibilities: Provide remote support to customers’ IT and telecom networks. Handle support telephone calls and emails directly from customers. Work towards a target of first-time fix for all issues. Escalate unresolved issues to More ❯

IT Infrastructure Engineer, Glasgow, UK (3 days onsite) Our client Our client is a local IT Managed Service Provider who pride themselves on unlocking business value through effective digital and technological transformation. They map client needs & culture to help optimise process and integrate the right technology that will accelerate business growth. They value cost-neutral investments and prioritise guiding clients … in risk management, using business insight and technological expertise. Their goal is to elevate uptime, drive efficiency, and simplify the complexities inherent in modern technology. What’s an average day like? You will be supporting a wide and varied range of clients both remotely and onsite as an extension of their business. You’ll collaborate with teammates and also be … expected to work independently to solve our clients technical challenges. If you love innovating, building relationships, and socialising with fellow team members, you’ll love our culture. We are looking for an experienced and dedicated Infrastructure Engineer who can be flexible and is a problem solver who can turn their hand to new technology. Who are we looking for? You More ❯

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion … of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering ouremployees around the world . The Opportunity: ECI is seeking an enthusiastic, personable, and qualified Service Desk Analyst with proficiency in a range of technologies and highly adept … problem-solving skills to join our amazing team of Technologists. In this role, you will provide end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments. The successful Service Desk Analyst will "see the world through the eyes of the customer" delivering world class desktop support and end-user server administration for all More ❯

The Precision Health Informatics Data Lab, led by Professor Richard Dobson, is motivated towards enabling a “panoramic” view of patients that is precise, predictive, preventative and participatory, through the integration of traditional ‘omics data with data derived from mHealth, electronic patient records, knowledge graphs. The group works closely alongside the National Institute for Health Research Maudsley Biomedical Research Centre (NIHR … Maudsley BRC) supporting their translational research into novel tests, treatments and technologies to understand and treat mental disorders. About the role: Our RADAR-Base platform is pioneering the future for mHealth technology in remote monitoring and management of health data. The RADAR-base platform is used in numerous research fields, spanning over 20 disorder areas in 54 studies. The Data … Scientist will play a pivotal role in expanding the utility of the RADAR-base platform, and by doing so, will impact the pace and quality of mobile health research globally. The insights gained from the data analysis will directly influence health research and leading to more personalised and timely interventions for individuals in a wide variety of disease areas. Your More ❯

Live Digital - SaaS Recruitment Agency provided pay range This range is provided by Live Digital - SaaS Recruitment Agency. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide … first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review … and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation, guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and More ❯

Helpdesk Technician Apprentice Apply From: 13/12/2024 Learning Provider Delivered by QA LIMITED Employer DATASYSTEMS (MIDLANDS) LIMITED Vacancy Description Use our Ticketing System to work on and resolve helpdesk tickets & service requests and escalate to senior helpdesk engineer if required Monitor background systems to ensure client devices, servers and networks are working correctly and secure Liaise with … third-party suppliers, working between them and the client to troubleshoot and resolve issues Maintain up-to-date documentation of any changes, logins or other critical information. Review remote monitoring & Management (RMM) dashboard and apply remediation actions as indicated by our processes Communicate to the client the status of their ticket every step of the way, notify them of any … IT Helpdesk Technician Apprentice Employer Description Datasystems (Midlands) Limited are an IT Managed Service Provider (MSP) based in Cannock, Staffordshire, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services. We are a forward-thinking company with a growth mindset, seeking an apprentice to join the team in providing More ❯

Lister IT Services Ltd is part of Lister Unified Communications Ltd, which has been in business for 25 years. The role of IT Support Engineer is dynamic in nature and covers all aspects of modern IT support. A good working knowledge of 365 Admin Centre's and windows based operating systems and networks is essential and the ideal candidate will … be Microsoft 365 Certified: Fundamentals. The team support small to medium size businesses in Gloucestershire and surrounding areas. Engineer Skillset Daily tasks will include but are not limited to: Telephone support Onsite support Assisting Clients with a variety of technical issues Assisting Clients in planning future upgrades Essential Skills: 3-4 years Industry experience Microsoft 365 Admin Center Exchange Admin … Center SharePoint Admin Center Endpoint Manager admin Center Microsoft Purview Microsoft 365 Defender Azure Active Directory and Endpoint experience Sound understanding of IPv4 networking. The ability to communicate with clients via telephone, video, face to face and email Windows 11 OS Install and Support Microsoft 365 Systems Admin experience Microsoft 365 migration and Implementation experience Helpdesk Support experience (we are More ❯

Get AI-powered advice on this job and more exclusive features. This range is provided by Peaple Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Peaple Talent IT Infrastructure Analyst | London | On-Site 4 days per week | Permanent | Up to … sector leading client looking to recruit an IT Infrastructure Analyst on a full-time permanent basis. Our client is looking for an IT Infrastructure Analyst to join their team and play a key role in supporting the delivery of infrastructure projects. This is a hands-on position where you’ll work closely with the IT Infrastructure Lead and collaborate with … a wider global IT team. This opportunity is ideal for someone eager to advance their career in IT Infrastructure within a dynamic and expanding company. You’ll have the chance to work with a broad range of technologies and gain experience across different areas of the business. Key Experience Required: Take ownership of the IT Service Management toolset, ensuring it More ❯

CONNECT LTD Vacancy Description Providing a first point of contact for customers through our helpdesk, be that via phone, email or ticket. Delight our Clients with a Friendly, Quick and Helpful Experience. Provide the Client with basic remote troubleshooting. Use of our Ticketing System. Work on and resolve Helpdesk Tickets & Service Requests using our Ticketing System. Manage and record all … that Client Documentation is well maintained. Split tickets that have several issues into their own individual ticket. Ensure that tickets aren’t “stale” throughout the process. Use of our Monitoring & Management Tool. Review RMM dashboard and apply remediation actions as indicated by our Processes. Review regularly scheduled/automated actions as indicated by our Processes. Assist the projects team with … their ticket every step of the way, notifying them of any changes or outages related to their issue. Submit Timesheets & Expense reports as indicated in their SOPs. Identify, communicate, and mitigate potential risks to the Front Line Team Leader and Clients. Follow the schedule provided by the Service Delivery Manager or Service Coordinator/Dispatcher. Follow Standard Operating Procedures (SOPs More ❯

Hours: 8:30 – 5:30 Monday to Friday + OOH Support Location : Birmingham, West Midlands Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further … this is worth exploring! We're not your average Managed Services Provider. With an impressive near-on 5-star Trustpilot rating and ISO 9001, 14001 and 27001 accreditations, we're at the forefront of innovation. We're adding new clients to our family constantly, all while nurturing our existing ones who are thrilled with our service. Now, we're expanding … our dynamic team and seeking driven, dedicated individuals to join us on our journey. What will you be doing? · Visiting Client sites to provide IT & Telco solutions as a field engineer. · Work with the other members of the Technical Teams and together act as a single point of contact for IT & Telco issues, changes and queries. · 2nd & 3rd line end More ❯