1 to 25 of 37 Remote Monitoring and Management Jobs in the UK excluding London

of Carlisle, just off Junction 42 of the M6. Our clients rely on us for their critical IT infrastructure needs, where we provide support and maintenance, server installations, network solutions, cloud computing solutions, and communication services. Our team of engineers is dedicated to staying at the cutting edge of technology … managing numerous upgrade projects each year. We pride ourselves on providing a personalised service, and we go the extra mile for our clients – they are not just a ticket in the helpdesk system! We prioritise direct interactions, frequently visiting client sites and maintaining open lines of communication. Role Overview After … onboarding several new clients, we're looking for a skilled IT Support Engineer to join our team of three and we need someone that can hit the ground running! While most of our clients operate on Windows infrastructure, some have in-house systems that require seamless integration and support, presenting More ❯

Networking (IP, Switching, WiFi, DNS, DHCP, Cisco and/or UniFi) Windows Server (AD, GPO's Etc.) and Workstation administration, configuration and troubleshooting 2nd Line Support Engineer - Surrey As a 2nd-line support technician, you will provide high quality and effective IT support to customers. A broad range of technical … skills, along with excellent verbal and written communications skills, are required to ensure customers and colleagues remain informed. You will provide support and ultimately manage customer expectations. You are expected to manage your time effectively, ensuring that support tickets and service desk queues are managed efficiently and within Service Level … Agreements. Working with due care and attention to client documentation, defined business processes and customer expectations. You will help ensure that all support requests are logged, managed, and resolved, showing understanding of the customer impact and keeping them informed. You will engage with colleagues or escalate issues, where necessary, to More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

Job Title: Technical Support Manager Type: Permanent Location: Fully remote Start Date: ASAP Salary: £60,000 - £70,000 per annum iO Associates are working with a Health Tech organisation that provides innovative software solutions to healthcare providers, improving clinical workflows and communication by seamlessly integrating healthcare IT systems. We're … looking for a hands-on and experienced Technical Support Lead to manage and grow the support function. You'll lead a high-performing team and be responsible for overseeing daily operations, supporting both internal systems and customer-facing solutions. This role reports to the Chief Regulatory & Compliance Officer and plays … a key part in ensuring quality service delivery, technical excellence, and compliance within a regulated environment. Key Responsibilities: Manage daily operations of the technical support team, ensuring adherence to SLAs and KPIs Act as a point of escalation for complex technical issues, delivering both 2nd and 3rd line support across More ❯

The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role This senior role is focused on the provision of hands-on technical leadership for the Service Desk. The Senior IT Engineer will ensure the provision of deep technical … escalation capability, monitoring, knowledge management, documentation, and technical project delivery. You will also be the network expert for the Service Desk team, offering an escalation point for network-related issues pertaining to both on-premise network infrastructure and cloud networking deployments. About You To be successful in this role you … will need: At least 5 years of experience in a similar role working with multiple client infrastructures. Excellent technical skills and possess the capacity to work on multiple competing requests. Relevant certifications i.e. Microsoft Associate and Expert level MS365/Azure/Security, CCNA. Good people management skills, with experience More ❯

Grow with our client. Make your mark. Our client is a small but ambitious Managed Services Provider (MSP) supporting clients across Scotland, the UK, and internationally. They deliver trusted IT support, cyber security, and technology solutions across a wide range of sectors. They are looking for a skilled and motivated … Helpdesk Engineer to join them as a 2nd/3rd Line Team Lead. This is an excellent opportunity for someone with strong technical skills and leadership potential who wants to be part of a growing company where your voice and contributions make a real impact. What They Offer Competitive salary … of £31,000 – £35,000 per year 28 days of annual leave (including bank holidays) Pension scheme Flexible Friday rota for early finishes Leadership and career progression opportunities A supportive, close-knit team environment Exposure to a wide range of technologies and industries Key Responsibilities Provide 2nd/3rd line More ❯

Job Title: Field Engineer Location: Newbury/Reading with travel to London Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually … refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Field Engineer, you will be responsible for delivering high-quality technical support both … on-site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing More ❯

Grow with our client. Make your mark. Our client is a small but ambitious Managed Services Provider (MSP) supporting clients across Scotland, the UK, and internationally. They deliver trusted IT support, cyber security, and technology solutions across a wide range of sectors. They are looking for a skilled and motivated … Helpdesk Engineer to join them as a 2nd/3rd Line Team Lead. This is an excellent opportunity for someone with strong technical skills and leadership potential who wants to be part of a growing company where your voice and contributions make a real impact. What They Offer Competitive salary … of £31,000 - £35,000 per year 28 days of annual leave (including bank holidays) Pension scheme Flexible Friday rota for early finishes Leadership and career progression opportunities A supportive, close-knit team environment Exposure to a wide range of technologies and industries Key Responsibilities Provide 2nd/3rd line More ❯

Support Engineer Job Type: Full time Permanent Salary: 35K per annum Location : Marksbury near Bath About the role : We are seeking a highly motivated and technically skilled 2 nd Line IT Support Engineer to join our team working in the South West and surrounding areas, supporting small to medium size … businesses. This varied role involves providing second-line technical support to end-users and clients, resolving escalated IT issues efficiently and professionally. The ideal candidate will possess strong technical expertise, problem-solving abilities, and excellent communication skills. Key Responsibilities: · Handle escalations from 1 st Line Support, diagnosing and resolving technical … issues on the phone and onsite Provide technical support for hardware, software, and network issues. · Monitor and maintain system performance, security, and availability. Ensure incidents and requests are logged, updated and closed in the ticketing system within agreed SLAs. Support project work such as upgrades, migrations and rollouts. Required Skills More ❯

Are you an experienced IT professional looking to take the next step in your career? Join our growing technology team and play a key role in shaping the future of our business and our clients’ success. Assistant IT Manager (Azure Focused) Location: Kidderminster (Hybrid – 3 days office-based) Salary: Competitive … based on experience) Contract Type: Full-Time, Permanent Are you an experienced IT professional with a passion for cloud technologies and leadership? We're looking for a hands-on Assistant IT Manager to join our growing technical team. You'll combine day-to-day management of internal systems and people … with the opportunity to architect and deliver impactful cloud-based solutions for a wide range of clients. This hybrid role offers variety, responsibility, and the chance to work with cutting-edge Microsoft technologies in a collaborative and forward-thinking environment. About the Role As Assistant IT Manager, you’ll lead More ❯

ready to dive headfirst into a thrilling adventure in the world of technology? Look no further! We're on the hunt for a dynamic and ambitious individual to kick start their career as an IT Apprentice. Get ready to unleash your potential and chart a course towards a vibrant career … filled with innovation and growth. As an IT Apprentice, you will have the opportunity to learn and grow in a dynamic and supportive environment. Under the guidance of experienced professionals, you will gain hands-on experience across various areas of IT, including networking, security, software development, and technical support. In … our expert training team at Baltic Apprenticeships. A Typical Day in the Job: IT Support relating to technical issues involving Microsofts core business applications and operating systems Provide accurate information on IT products and services Supporting disaster recovery solutions Monitor the remote monitoring and management system alerts and notifications and More ❯

1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key … Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach … Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus More ❯

1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key … Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively with clients and colleagues Represent Sharp IT Services in a professional manner at all times Skills and Experience Friendly, personable, and professional approach … Strong client service focus Excellent written and verbal communication skills Basic technical knowledge and experience in IT Familiarity with Microsoft Server and Desktop Operating Systems Basic understanding of Microsoft 365, Azure, networking, firewalls, virtualisation, backup, and antivirus solutions Awareness of Remote Monitoring and Management tools Benefits 26 days holiday plus More ❯