Speech Analytics Platform Analyst
- Hiring Organisation
- Vitality Corporate Services Limited
- Location
- Stockport, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
Analytics Manager to design, maintain, and optimise cutting-edge systems that turn spoken and written interactions into measurable intelligence. From configuring platform logic like scorecards and syntax to extracting and shaping data with SQL, Excel, and Power BI, youll translate complex language patterns into meaningful outputs that drive performance. Collaborating … passionate about how language influences behaviour, customer outcomes, and compliance, this is your opportunity to make a real difference. Key Actions Configure and maintain scorecards, processes, and category structures within the analytics platform. Extract, transform, and analyse conversational data using SQL, Excel, and Power BI. Develop dashboards and reports with ...