51 to 52 of 52 Sentiment Analysis Jobs in the UK

than just adding more people. - Leverage AI and Modern Tooling: Identify and implement AI-driven tools to assist with client reporting, sentiment analysis, or meeting summaries. You will be expected to lead the charge on how we utilise AI to make the team ten times more effective. ...

Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio. Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics. Guide implementation of Intelligent IVR leveraging Azure Communication Services or integrated CCaaS platforms. Platform Integration & Governance Oversee the integration of telephony systems (e.g. … Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles). Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring. Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents. Solid knowledge of Azure components such as Azure Communication Services ...