AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique … workplace culture that inspires innovation and collaboration. Here, employees are empowered to express different perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity. The AstraZeneca IT function has undergone significant IT transformation to improve performance and perception of IT and is now focusing on … being digital to deliver business values along with delivering a great experience and overall service excellence as part of our IT Strategy . AstraZeneca’s Workplace & Enterprise Services function is committed to deliver excellent serviceand technologies to ensure our IT services meet current and future business needs. The Workplace More ❯
Primary Details Time Type: Full timeWorker Type: Employee Global Process Owner: ServiceAssetandConfigurationManagement Location: London or Sydney The Opportunity QBE are currently recruiting a Global Process Owner: ServiceAssetandConfigurationManagement to join a well-established IT ServiceManagement team. In … this role you will define the goals and strategy for globally aligned ServiceAssetandConfigurationManagement processes, ensuring these underpin and support the overall QBE IT strategy. The Global Process Owner role will be the recognized expert in ServiceAssetandConfigurationManagement disciplines. Responsible … for driving process adoption and compliance, gathering and prioritizing demand for process and tool enhancements, and ensuring the appropriate governance process is followed. Achieving business outcomes through process efficiencies and improvements is key to this role. Your New role Work with key stakeholders to ensure objectives are consistent with strategies More ❯
London, England, United Kingdom Hybrid / WFH Options
King's Service Centre
SACM Process Analyst Department: IT Services - ServiceManagement Employment Type: Permanent - Full Time Location: Newquay, Cornwall, UK Description Overview of role ServiceAssetandConfigurationManagement (SACM) is a process within the ServiceManagement function. The SACM Process Analyst will work with the IT ServiceAsset … andConfiguration Manager to ensure the implementation and maturation of a robust and consistently applied ServiceAssetandConfiguration process that underpins the IT support service to staff, students, and associates of the College. The post holder will assist in identifying, maintaining, controlling, and verifying assets of the … university and managing how they connect hierarchically to form our systems. They will improve efficiency andservice quality by aiding other ServiceManagement processes through accurate and consistent assetandconfiguration data. They will also be responsible for ensuring the delivery of an efficient and high-quality ServiceMore ❯
London, England, United Kingdom Hybrid / WFH Options
Dentsu
Job Description: Introduction Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network … of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. We're … hiring a Service Assurance Lead to work on a 1-year Fixed Term contract . Role Purpose The role will be responsible for the operational analysis and governance of the Global Support Centre Service Assurance processes (Change, Transition andServiceAsset & Configuration) within the regional Hubs to ensure dentsu More ❯
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area – As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful IT Asset … Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager will be supporting the entire IT Asset lifecycle and should good knowledge of how ConfigurationManagement Database works. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using ServiceNow … for reporting andasset/configuration management. Ideally as IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager you should have excellent people and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. IT Asset & Configuration Manager/ More ❯
IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager Leeds area – As IT Asset & Configuration Manager/ServiceNow Manager you will be responsible for Implementing & optimising ServiceAssetandConfigurationManagement process within a large public sector managed Service account. Successful IT Asset … Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager will be supporting the entire IT Asset lifecycle and should good knowledge of how ConfigurationManagement Database works. As ServiceNow Manager/IT Asset Manager/IT Configuration Manager you should be familiar with using ServiceNow … for reporting andasset/configuration management. Ideally as IT Asset & Configuration Manager/ServiceConfiguration Manager/ServiceNow Manager you should have excellent people and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues. IT Asset & Configuration Manager/ More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum £35-£40k + Skill development & Caree
Slough, England, United Kingdom Hybrid / WFH Options
Tesco Mobile
at Tesco Mobile Join to apply for the ITSM Lead (Helpdesk) Tesco Mobile role at Tesco Mobile Get AI-powered advice on this job and more exclusive features. The ITSM Helpdesk Lead is responsible for overseeing the day-to-day operations of the IT helpdesk team, ensuring efficient and high … quality service delivery to end-users. This role involves handling incident resolution, service requests, and ensuring alignment to ITSM standard processes. The Helpdesk Lead will act as a key liaison between IT teams, suppliers, and business partners, driving continuous improvement and maintaining service excellence. About the role The ITSM Helpdesk … Lead is responsible for overseeing the day-to-day operations of the IT helpdesk team, ensuring efficient and high-quality service delivery to end-users. This role involves handling incident resolution, service requests, and ensuring alignment to ITSM standard processes. The Helpdesk Lead will act as a key liaison between More ❯
Senior Director – Operations and Reliability Engineering Join to apply for the Senior Director – Operations and Reliability Engineering role at Boston Consulting Group (BCG) Senior Director – Operations and Reliability Engineering 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Director – Operations and Reliability Engineering role … at Boston Consulting Group (BCG) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Boston Consulting Group (BCG) Locations : Canary Wharf | Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and … strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a More ❯
Social network you want to login/join with: We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management, Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Managementand Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining serviceMore ❯
Social network you want to login/join with: We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management, Change Management, Incident Management, ConfigurationManagement, Problem management, Disaster Recovery, Site Managementand Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining serviceMore ❯
Who we are. We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society. Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities. Learn more on Advancing what matters . Role … Overview: The Supplier Release Coordinator is responsible for ensuring that the Release and Deployment activities are performed according to the agreed and documented process within their own organization. This role is often handled by the Supplier Release Manager. Key Responsibilities: Coordinates the work of teams involved in Releases within their … efficiently. Assists in the planning of Releases based on the Forecast of Schedule Change for which they are responsible. Initiates the implementation of Releases and decides on corrective actions as needed. Organizes and conducts post implementation meetings to collect improvement suggestions for future Releases. Provides a Communication plan for the More ❯
The Supplier Release Coordinator is responsible for ensuring that the Release and Deployment activities are performed according to the agreed and documented process within their own organization. This role is often handled by the Supplier Release Manager. Key Responsibilities: Coordinates the work of teams involved in Releases within their organization. … efficiently. Assists in the planning of Releases based on the Forecast of Schedule Change for which they are responsible. Initiates the implementation of Releases and decides on corrective actions as needed. Organizes and conducts post implementation meetings to collect improvement suggestions for future Releases. Provides a Communication plan for the … Release with all relevant stakeholders including Project Management, Service Introduction, ServiceManagement, and the Service Integrator. Manages Supplier’s escalations regarding coordination of environment, test and deployment teams. Ensures teams follow the established Release and Deployment Management standards and procedures within their organization. Provides constant updates to More ❯
IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Join to apply for the IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions role at RBC IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Join to apply … for the IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions role at RBC Get AI-powered advice on this job and more exclusive features. What is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support … Maintenance department. Job Summary Job Description What is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Managementand for More ❯
IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Royal Bank of Canada London, United Kingdom IT Service Manager Lead, Application & Support Maintenance - Wealth Management Europe Technology & Solutions Job Summary Job Description … What is the opportunity? We have a new opportunity for an experienced IT Service Manager Lead to join the Application Support & Maintenance department. You will be responsible for the co-ordination of Major Incident Management, Problem Management, Change Managementand for maintaining all ServiceAssetandConfigurationManagement (SACM) processes and activities aligned to the ITIL framework for Wealth Management Europe Technology & Solutions (WM T&S) across Channel Islands, United Kingdom, Europe, North America and Malaysia. What will you do? Co-ordinate all SACM activities and engage the required teams for input, as andMore ❯
week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection systems for ports, borders, military, and high-security facilities. Our mission is to help combat terrorism … drug smuggling, illegal immigration, and trade fraud through cutting-edge X-ray technologies and unmatched imaging performance. The Role We are seeking a ConfigurationManagement Specialist to join our Global Configuration/Document Management team. Reporting to the Senior Manager in Torrance, California, this role is … pivotal in implementing and maintaining our ConfigurationManagement (CM) and Document Management (DM) processes across commercial and government programs. Key Responsibilities Implement and maintain CM policies and procedures Facilitate Functional and Physical Configuration Audits (FCA/PCA), Change Control Boards (CCBs), and integrated business processes Ensure More ❯
Job Description Locations : Canary Wharf | Boston Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Founded in 1963, BCG pioneered business strategy and now helps clients with total transformation—driving complex change, enabling growth, building … competitive advantage, and delivering bottom-line impact. Success requires blending digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through management consulting, technology and design, corporate and digital ventures, and business purpose. We … collaboratively across all levels of the client organization to generate results that enable clients to thrive. What You'll Do The Senior Director – Operations and Reliability Engineering is responsible for integrating Site Reliability Engineering (SRE), DevOps, and traditional operations to develop a next-generation Reliability Engineering function. This role ensures More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Atlasseo
Atlas SEO is a digital marketing agency that specialises in high-end link building and content production. The company was founded in January 2020 and we have enjoyed excellent growth since. We currently have over 40 people in our offices, and are undergoing a major period of expansion. As a … fast-expanding and relatively young company, we’re looking for individuals who have drive and would be interested in working their way up in a company with new opportunities constantly arising! Responsibilities Provide onsite and remote support to ensure effective and efficient incident response Log end-user issues andservice … fulfillment requests using the Jira Service Desk system Collaborate with the global IT Team and departments to implement IT projects and initiatives Creation/Deactivation of user accounts for new employees, including email, network, and application access Ensure that new employees have the necessary hardware and software licenses. Retrieve company More ❯
ServiceManagement Consultant - Register Your Interest Looking for your next move in ServiceManagement at Capgemini, but can't find the perfect role that matches your career ambitions? Register your interest and submit your CV today, where a member of our team will be in touch to discuss … your skills and add you to our talent pool for some future roles coming in Cloud Infrastructure Services. Why Consider Capgemini? If you join as a ServiceManagement Consultant in our Cloud Infrastructure Service (CIS) practice, you will be part of a team assisting the lead or working independently … designing, developing and implementing deliverables, conducting research and performing analysis. The ServiceManagement Consultant focuses on a number of the ITIL ServiceManagement lifecycle stages and its processes within an outsourcing bid or an implementation. You would be responsible for various aspects of the delivery. Your Skills andMore ❯
Register your interest - ServiceManagement Consultant Looking for your next move in ServiceManagement at Capgemini, but can't find the perfect role that matches your career ambitions? Register your interest and submit your CV today, where a member of our team will be in touch to discuss … your skills and add you to our talent pool for some future roles coming in Cloud Infrastructure Services. Why consider Capgemini? If you join as a ServiceManagement Consultant in our Cloud Infrastructure Service (CIS) practice, you will be part of a team assisting the lead or working independently … designing, developing, and implementing deliverables, conducting research, and performing analysis. The ServiceManagement Consultant focuses on a number of the ITIL ServiceManagement lifecycle stages and its processes within an outsourcing bid or an implementation. You would be responsible for various aspects of the delivery. Your skills andMore ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Support Engineer, newcastle-upon-tyne, tyne and wear col-narrow-left Client: Location: newcastle-upon-tyne, tyne and wear, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col … travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our … team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Support Engineer who is smart, curious More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
Parico
Parico Farnborough, England, United Kingdom Parico Farnborough, England, United Kingdom Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Parico 26 years of Defence experience in specialist intelligence capabilities. Now seeking new challenges. Proven leader, manager, and a wealth of training... Location … travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our … team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Support Engineer who is smart, curious More ❯
Bath, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our … team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Support Engineer who is smart, curious … and prospers against the challenge of working closely with a small business to solve complex and challenging problems across the Public Sector landscape. You’ll have the freedoms to be truly innovative to roll up your sleeves, get stuck into the detail of systems, and generally do what it takes More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our … team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Support Engineer who is smart, curious … and prospers against the challenge of working closely with a small business to solve complex and challenging problems across the Public Sector landscape. You’ll have the freedoms to be truly innovative to roll up your sleeves, get stuck into the detail of systems, and generally do what it takes More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our … team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Support Engineer who is smart, curious … and prospers against the challenge of working closely with a small business to solve complex and challenging problems across the Public Sector landscape. You’ll have the freedoms to be truly innovative to roll up your sleeves, get stuck into the detail of systems, and generally do what it takes More ❯
Liverpool, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
travel as required to client premises Working pattern: Hybrid, 3 days per week in the office Salary: Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our … team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Support Engineer who is smart, curious … and prospers against the challenge of working closely with a small business to solve complex and challenging problems across the Public Sector landscape. You’ll have the freedoms to be truly innovative to roll up your sleeves, get stuck into the detail of systems, and generally do what it takes More ❯