1 to 25 of 49 Service Desk Engineer Jobs in the UK

we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Littlefish are recruiting for a 247 Service Desk Engineer to join the Service Desk Team. This role is home based position on a 4 on 4 off shift pattern. You will be … meetings and carry out your first 6-week training in the office. What you'll be getting up to on a day-to-day basis: Reporting into the 247 Service Desk Team Leader, as a 247 Service Desk Engineer, you will provide effective technical support to Littlefish's contract customers. The Service Desk Engineer will resolve desktop, laptop, printer, application issues, as well as performing network/server troubleshooting and administration. To be our Service Desk Engineer, you will be able to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA's. What are we looking for in the More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Sheffield (Hybrid) Salary … love to hear from you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in French to provide top-tier technical support to our contract customers. What youll be … doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What More ❯

single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners. The Service Desk Engineer will work as part of the Service Desk providing a first point of contact to all IVC IT users. Our Service Desk Engineers provide a high standard of customer service and communication for our head office support team and practices in UK and Ireland. The IT Service Desk supports over 12000 colleagues across 1200 practices and over 400 support staff working in our Support Operations Centre located in Keynsham or working from home. Support is provided from 8.00am … to 6:30pm Monday to Friday with limited out of hours support when required. The Service Desk Engineer will be required to accurately record a detailed description of all tickets taken capturing key information to assist our customers. The aim of the Service Desk is to resolve as many of these tickets as possible and More ❯

Our well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experienced working with a Managed Service Provider for thie role. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to … take pride in a strong company culture, investment in technology, and commitment to supporting their team's professional growth. The Role: We are looking for an experienced Tier 2 Service Desk Engineer to join a growing team. The successful candidate must have experience working in a Managed Service Provider (MSP) environment and be comfortable dealing with … access to cutting-edge VR, digital displays, tills, hospitality, venue technology etc. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Responsibilities for the Tier 2 Service Desk Engineer: Provide Tier 2 technical support, troubleshooting issues and resolving complex IT queries. Support a diverse range of customers across multiple industries. Work closely with Tier More ❯

We are working on behalf of a well-established and growing IT services company to recruit an experienced and highly capable Service Desk Engineer . Based in High Wycombe, Buckinghamshire, this is a fantastic opportunity to join a forward-thinking business that values organisation, initiative, and a strong team culture. This role of Service Desk Engineer in High Wycombe, Buckinghamshire is ideal for a confident and proactive professional who thrives in a fast-paced environment, enjoys variety, and takes pride in ensuring an office runs smoothly and efficiently. Duties for the role of Service Desk Engineer in High Wycombe, Buckinghamshire include: Provide 1st and 2nd line support for a wide … range of IT issues, including hardware, software, networking, and cloud-based services Respond to support tickets via phone, email, and ticketing systems, ensuring timely resolution and excellent customer service Configure and deploy laptops, desktops, mobile devices, and user accounts Maintain and update system documentation and internal knowledge base Assist with onboarding/offboarding, patch management, and general IT administration More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be eligible* We're looking … for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and well-supported environment. You'll be … work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic More ❯

Job Title: Service Desk Engineer (End User Support) - entry level role offering progression Hours : 37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals … Cybit is the place for you. Together, we will create a safer, more resilient future for everyone. What you'll do: Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge More ❯

Service Desk Engineer - West Midlands Fire and Rescue Service Overview West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people. Our vision is 'Making the West Midlands safer, stronger and healthier'. This vision … and the strategic goals outlined in 'Our Strategy' are what drives the people, professionalism and pride with which we serve our communities. We have an exciting opportunity for a Service Desk Engineer to join our team and work alongside colleagues in the Service Operations team. This first line role will be based at our headquarters in … to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows 10/11. Responsibilities take ownership of user incidents and service requests to successful resolution, with emphasis on service delivery acknowledge, triage and manage service contacts received via multiple contact channels ensure that all contacts received by Service More ❯

Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds – Marshalls Mill, Holbeck At Afinite we're looking for a proactive and positive Service Desk Engineer to join our team and support our customers with valuable IT support for Microsoft 365 environments. About Us We're a Leeds-based … through technology. Working with clients across the UK, EU, and US, we deliver IT solutions that drive growth, efficiency, and reliability. Known for our technical expertise and transparent, approachable service, we build lasting partnerships with clients based on trust. Core Role Working under direction from the Service Desk Team leader, you will help deliver an excellent level … of service — supporting our customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated requests, you will also be required to setup new devices for customers and participate in training and More ❯

Service Desk Engineer Technical 3A Publish date: 13 August 2025 Closing date: 25 Augustat 12 noon Salary: £27,269 - £28,624 Hours: 37 per week Overview West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million … and the strategic goals outlined in 'Our Strategy' are what drives the people, professionalism and pride with which we serve our communities. We have an exciting opportunity for a Service Desk Engineer to join our team and work alongside colleagues in the Service Operations team. This first line role will be based at our headquarters in … to users in an Office 365 environment. In addition, you should have significant experience of supporting users with Windows 10/11. Responsibilities take ownership of user incidents and service requests to successful resolution, with emphasis on service delivery acknowledge, triage and manage service contacts received via multiple contact channels ensure that all contacts received by Service More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests and planned … with occasional travel to client sites. Specific responsibilities include: Manage tickets through to escalation or resolution and escalate unresolved tickets to 3rd Line when required. Support and educate other Service Desk Engineers IT Project delivery support Providing technical support to clients via the telephone and the ticketing system. Diagnosing and resolving software and hardware faults. Installing, configuring, and … installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network Trouble Shooting TCP/IP and general More ❯

2nd Line Service Desk Engineer - Lancashire - Onsite with travel to customer sites - £27,000 to £32,000 per year FryerMiles are delighted to be working with a leading MSP in Lancashire to assist with their recruitment of a 2nd Line Service Desk Engineer. The successful candidate will be handling incidents, service requests and planned … with occasional travel to client sites. Specific responsibilities include: Manage tickets through to escalation or resolution and escalate unresolved tickets to 3rd Line when required. Support and educate other Service Desk Engineers IT Project delivery support Providing technical support to clients via the telephone and the ticketing system. Diagnosing and resolving software and hardware faults. Installing, configuring, and … installations. Educating clients in how to use our supported systems. Ensure the correct categorisation of each ticket and update throughout the lifecycle of the ticket. Complete 2nd Line Support Engineer tickets Experience/Qualification: Full Driving License Ticket System/Management Experience Windows/Mac Operating Systems Active Directory & Azure AD Network Trouble Shooting TCP/IP and general More ❯

Freightserve recruitment are looking for a IT Service Desk Engineer for a well-established IT Company. The role is based in the Winnersh area. Service Desk Engineer Role The company take great pride in what they do, customer satisfaction is crucial. They also recognise and reward staff performance so below are details on the … role and what is expected from it. About the Department/Team This role will report directly to the Service Desk Manager. The Service Desk Team are responsible for delivering a high level of support to our clients, covering a wide variety of packages and platforms. We aim to get it right first time, to meet … the expectations of our clients, whilst meeting SLA’s. Responsibilities: The Engineer role encompasses elements of 1st and 2nd line support within their Winnersh office. You will need to be a seasoned and reliable professional with exceptional support skills to independently support customers. Primary Role Responsibilities: Manage and assist with IT service tickets. Independently resolve tickets and support More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage – assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident More ❯

We are recruiting for two 2nd Line IT Service Desk Engineers to join our knowledgeable team, headed up by an experienced Team Leader. As one of our Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing Tailor Made Technologies … strategic goals, our in-house teams tailor our services to suit every client's unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage - assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident More ❯

We're Hiring: Service Desk Engineer (French Required) Work location: Sheffield (Hybrid) Salary: Up to £28,500 At Littlefish, we seek individuals who can make a real difference and thrive on challenges. We value those who embrace change with optimism and enthusiasm. Our team is passionate, high-performing, and enjoys thinking outside the box. Our current employees … you're excited about working with creative, passionate, energetic, and friendly people, we'd love to hear from you. The role and what you'll be doing: As a Service Desk Engineer fluent in French, you will provide top-tier technical support to our contract customers, reporting to the Service Desk Team Leader. Key responsibilities … and meeting customer SLAs. Communicating clearly with customers to resolve issues efficiently. Qualifications and skills required: Fluency in French is essential. Experience in a 1st or 2nd line IT service desk or similar technical role. Experience with ITSM software. Knowledge of remote support tools. Strong understanding of Windows 10, Office 365, Active Directory, Windows Server, and enterprise networks. More ❯

employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or … navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and More ❯

employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Senior Service Desk Engineer, you will provide high-quality support and act as a primary point of support for the Bytes Software Services functions and its staff. You will … more junior members, fostering a collaborative and supportive environment. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and high-quality interface between systems support and its customers, ensuring customers feel assured they will be helped. Have good knowledge of FreshService and More ❯

Job Description: 3rd line service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer. As part of the service desk team … you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure … express ideas and information clearly and concisely. · Plans and manages own workflow on a daily basis to ensure the achievement of KPIs · Demonstrates a passion for customers and delivering service excellence. · Proactively keeps up to date with technologies supported by us, including: o Firewalls o Network routing and switching o Office 365 o Enterprise Mobility & Security including Intune and More ❯

3rd Line Service Desk Engineer Location: Eastbourne Industry: IT Managed Services Setup: 5 days onsite We're looking for an experienced 3rd Line Service Desk Engineer to join our fast-growing IT Managed Services team in Eastbourne. If you love solving complex technical problems and want to make a real impact across both private … high-level support for complex technical issues. * Working across both on-prem and cloud infrastructures (Office 365, Azure, Windows Server, VMware). * Acting as an escalation point for the service desk team. * Building strong client relationships through excellent service. What we're looking for: * Strong 3rd line support experience, ideally within a Managed Services environment. * Expertise in cloud More ❯

Spectrum IT are working with a local Portsmouth client to help them find a local Contract IT Service Desk Engineer with extensive experience in Google based environments (Google Workspace) . This contract role has been deemed OUTSIDE IR35, will be for an initial 3 month period. You will be required to be onsite 4 days per week … day remote working per week). Role: As the IT Service Desk Engineer you will act as the initial point of contact for IT assistance. You'll be passionate about ensuring business team members receive timely, effective, and professional support for their technical needs. Overall you'll play a crucial role in maintaining operational efficiency and enhancing … support specialist, you will work with end-users to resolve issues and play a key role in ensuring seamless IT support across the business. You'll report into the Service Desk Manager/IT Operations and provide a mixture of software and hardware support. Including: Google Workspace Azure Gsuite and Office 365 Apple MacBooks, Dell laptops and Chromebooks More ❯

Job Title: Service Desk Engineer Location: Maidenhead Salary: £28,000 per annum Type: Full-time Permanent We're hiring on behalf of an expanding Managed Service Provider (MSP) based in Maidenhead that is looking for a Service Desk Engineer to join their dynamic team. Key Responsibilities: Provide 1st & 2nd line IT support via … the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in IT support, ideally within an MSP environment Full driving licence (site visits required) Strong customer service More ❯

Job Title: Service Desk Engineer Location: Maidenhead Salary: £28,000 per annum Type: Full-time | Permanent We’re hiring on behalf of an expanding Managed Service Provider (MSP) based in Maidenhead that is looking for a Service Desk Engineer to join their dynamic team. Key Responsibilities: Provide 1st & 2nd line IT support via … the delivery of IT projects, both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments, and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years’ experience in IT support, ideally within an MSP environment Full driving licence (site visits required) Strong customer service More ❯

Service Desk Engineer French When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (French Required) Work location: Sheffield (Hybrid) Salary More ❯

daily through our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and to deliver our purpose of Healthy Animals, Happy Owners. The Service Desk Engineer will serve as a primary point of contact for all IVC IT users, providing high-quality customer service and support from our Support Operations … Centre in Keynsham or remotely. Our Service Desk supports over 12,000 colleagues across 1,200 practices with a team of over 400 support staff. Support hours are from 8:00 am to 6:30 pm, Monday to Friday, with limited out-of-hours support as needed. The role involves accurately recording all support tickets, providing timely resolutions … as many tickets as possible efficiently and effectively. This role is offered on a 12-month Fixed Term Contract basis. Key Responsibilities: Support all IVC services in accordance with Service Level Agreements. Respond promptly to tickets, keep customers informed, and ensure resolution within agreed timeframes. Provide desk-side support to employees at the Support Operations Centre. Ensure all More ❯