26 to 35 of 35 Service Desk Engineer Jobs in the UK

Technical ServiceDesk Analyst Location: Manchester Head Office 5 days on site Permanent Looking for a Service Desk Analyst with strong customer Service experience within a Product/Manufacturer organisation (electronics, AV, or IT equipment) Role Purpose The Technical ServiceDesk Analyst contributes to the delivery of a high … quality, structured, and customer-focused service desk experience. Dealing with Technical tickets from customers Working as part of the Support Team, the role supports the ongoing development and optimisation of the desk software applications and tools, ensuring workflows, categorisation, automation, and reporting continue to meet operational needs. ...

Cvent, Inc. in London is seeking a Senior Service Desk Engineer to deliver secure, reliable IT support for UK, Europe, and global needs. You will act as a technical escalation point, troubleshoot Windows/macOS, identity and access, endpoint lifecycle, and incident management, while driving automation ...

this role exists Redgates people rely on technology that just works and this role is central to making that happen. As our Service Desk Engineer, youll be the first point of contact for IT support across the business, keeping things running smoothly and making sure everyone … systems scale, data regulations increase, and AI adoption accelerates. Why join our engineering team? Real technical variety - New starter onboarding, hardware deployment, infrastructure troubleshooting, service automation, and project work - you're doing actual technical work, not just processing tickets. A team that listens to you - Work in a focused ...

Radius Consultancy is seeking a Data Centre Service Desk Engineer to cover shift-based hours at our London data centres. You will ensure incidents, events and requests are processed to agreed SLAs during your shift and provide value-added support to customers. The role includes incident prioritisation ...

Join a team that is committed to revolutionising the way people work and communicate. As an Apprentice 1st Line Service Desk Engineer, you will be the first point of contact for IT related queries from our diverse client base. Role Take, log and progress tickets … AZTEK HOLDINGS LIMITED Driving Success Through Technology Customer focused IT Support, Cyber Security and Communications solutions, from one of the UK’s leading Managed Service Providers. ...

Title: Second Line Helpdesk Engineer Location: Hybrid working, Norfolk We have an exciting opportunity with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider … customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must ...

proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues Escalate incidents where required … line teams Display excellent customer service and maintain outstanding customer satisfaction levels Record end user identification information Record incident details with a high level of accuracy Carry out initial analysis on incidents and requests to assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Training ...

proactively seek resolutions for customers while keeping them informed of progress. Responsibilities: Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues Escalate incidents where required … line teams Display excellent customer service and maintain outstanding customer satisfaction levels Record end user identification information Record incident details with a high level of accuracy Carry out initial analysis on incidents and requests to assess appropriate next steps Prioritise, schedule and escalate incidents as and when required Required ...

Engineer MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside … similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering role Strong knowledge ...

hackajob is partnering directly with Redgate Software to hire for this role. At a glance Location: Cambridge In-office expectation: 3 days per week Employment type: Permanent Salary : £35,000-£40,000 Why this role ...