26 to 29 of 29 Service Desk Engineer Jobs in the UK

Title: Second Line Helpdesk Engineer Location: Hybrid working, Norfolk We have an exciting opportunity with an established & growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider … customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. You must ...

resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks … ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends ...

Engineer MacOS/Apple Devices/Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside … similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC/Desktop Support/Endpoint Engineering role Strong knowledge ...

Strong M365 knowledge, proven Active Directory, Networking and general IT support on a Service/Help Desk, dealing with 1st line queries, able to work with 2nd Line engineers to resolution. Strong communication skills. 5 days per week on-site in Maidenhead - up to £30,000 plus benefits ...