51 to 69 of 69 Service Desk Engineer Jobs in the UK

attend our key office in Bolton and be willing to travel to other sites as needed. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. … line support engineers at the point of escalation. Own, monitor, and resolve incidents and requests in a timely manner. Work closely with the IT Service Desk Manager to define and improve processes and implement Service Improvement Plans. Liaise with the Infrastructure team on infrastructure problems, contributing to … remediation and/or improvement plans. Configure and maintain user permissions on file servers. Contribute to building the knowledge base, sharing knowledge across the service desk and wider IT team. Identify, recommend, and amend inefficient work tasks and processes to improve efficiency. Install applications. Administer and manage user More ❯

attend our key office in Bolton and be willing to travel to other sites as needed. KEY ACCOUNTABILITIES: Troubleshoot and resolve incidents, problems, and service requests, providing regular updates to the end user. Escalate issues to the 3rd line support or IT Service Desk Manager when necessary. … line support engineers at the point of escalation. Own, monitor, and resolve incidents and requests in a timely manner. Work closely with the IT Service Desk Manager to define and improve processes and implement Service Improvement Plans. Liaise with the Infrastructure team on infrastructure problems, contributing to … remediation and/or improvement plans. Configure and maintain user permissions on file servers. Contribute to building the knowledge base, sharing knowledge across the service desk and wider IT team. Identify, recommend, and amend inefficient work tasks and processes to improve efficiency. Install applications. Administer and manage user More ❯

Job Title: Senior Service Desk Engineer Location: Bristol Salary: up to £32,000 We are supporting a Bristol based legal practice who are looking to onboard a Senior Service Desk Engineer to provide support to Global users. With a sterling reputation, diverse practice areas More ❯

Are you passionate about providing IT support and troubleshooting technical issues? Do you thrive in a fast-paced environment where customer service and problem-solving go hand in hand? If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing … IT knowledge base for future support Supporting IT onboarding processes for new employees What Experience We’re Looking For: Previous experience in a Helpdesk, Service Desk, or IT Support role Strong knowledge of Windows OS and Microsoft 365 administration Experience with Active Directory (user management, password resets, group … network issues Excellent communication skills, with the ability to support both technical and non-technical users Experience using ticketing systems and following ITIL-based service desk processes A proactive and customer-focused approach to problem-solving Desirable but not essential: Experience with Microsoft Azure or cloud-based IT More ❯

client a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a Senior Service Desk Engineer who will be responsible for providing technical support to onsite users. Job Title: Senior Service Desk Engineer … a leading company working in the Healthcare sector are going through a continued period of growth and are looking to recruit a 2nd Line Engineer who will be responsible for providing technical support to onsite users. Key Responsibilities: Managing Active Directory Providing desktop support Managing Office 365 Troubleshooting network More ❯

on behalf of our client with regards this permanent position. Overview This position will provide technical support to our client's customers within a service desk environment mainly managed by remote access; however, on-site visits may be required. A good technical knowledge is essential to ensure incidents … providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement within the service desk to improve first-time fix resolution times. Communicate clearly, effectively, and in a timely manner with all … customers. Create and maintain accurate documentation within the centralized management database. Provide any on-site support to resolve customer service outages as required to meet SLAs. Continue to develop technical knowledge and skillset through formal training, informal training, and hands-on practical experience. Azure knowledge, in that you have More ❯

Harris Global are currently on the lookout for a Service Desk Engineer to join our Financial Services client on a permanent basis. You will provide excellent technical support, acting as the first point of contact for IT issues. You will troubleshoot technical problems, resolve user queries, and … Key Responsibilities: Provide first line technical support via phone, email, and Microsoft Teams Diagnose and resolve IT issues, escalating where necessary Log and manage service desk tickets, ensuring timely resolutions Support both office based and remote users with access and system related queries Configure and deploy hardware, software … financial services Strong troubleshooting skills with Microsoft 365 (SharePoint, OneDrive, Teams) and Windows OS Experience with Microsoft Teams telephony and Active Directory Excellent customer service and communication skills Ability to work independently and prioritise tasks in high-pressure environments Strong understanding of IT security best practices and compliance requirements More ❯

Harris Global are currently on the lookout for a Service Desk Engineer to join our Financial Services client on a permanent basis. You will provide excellent technical support, acting as the first point of contact for IT issues. You will troubleshoot technical problems, resolve user queries, and … Key Responsibilities: Provide first line technical support via phone, email, and Microsoft Teams Diagnose and resolve IT issues, escalating where necessary Log and manage service desk tickets, ensuring timely resolutions Support both office based and remote users with access and system related queries Configure and deploy hardware, software … financial services Strong troubleshooting skills with Microsoft 365 (SharePoint, OneDrive, Teams) and Windows OS Experience with Microsoft Teams telephony and Active Directory Excellent customer service and communication skills Ability to work independently and prioritise tasks in high-pressure environments Strong understanding of IT security best practices and compliance requirements More ❯

Job summary Join ourIT Service Desk teamand help keep our organisation running smoothly! You'll provide remote technical and application support, working to resolve IT issues quickly and efficiently while delivering excellent customer service. You will troubleshoot and resolve IT issues, escalate when needed, and update support tickets … a range of IT systems, support nationwide teams, and gain hands-on experiencefull training provided! Main duties of the job As a First Line Service Desk & Application Support Engineeryou will be responsible for but not limited to: Provide 1st line IT support across HCRG Care Group, including desktops … To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2 Job description Job responsibilities As anIT Service DeskEngineer, you will be working in ahybrid capacity, with a base at ourRuncorn office, providing remote support to the entire organisation. You will feel More ❯

We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for … IT Operational Delivery of End point services. Experience of supporting endpoint devices, remotely, over the phone, via IM and where appropriate travel to provide desk-side support Experience supporting a wide user base operating Windows 10, peripherals, hardware, software, printers and other peripherals Well organised, resourceful and a proficient … problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customer service skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯

We are recruiting for a number of contract Service Desk Engineers to join a leading healthcare company based in Runcorn. The role will operate predominantly remote with 1 day per week required on site. However, full presence in the office is required for the first few weeks for … IT Operational Delivery of End point services. Experience of supporting endpoint devices, remotely, over the phone, via IM and where appropriate travel to provide desk-side support Experience supporting a wide user base operating Windows 10, peripherals, hardware, software, printers and other peripherals Well organised, resourceful and a proficient … problem solver comfortable working under pressure with a logical mindset Experience supporting Microsoft OS and third-party applications. Excellent communication and customer service skills, with the ability to engage with a wide variety of users in a fast-paced service desk environment. More ❯

We are currently recruiting for an experienced 2nd Line Service Desk Engineer, who has up-to-date Microsoft certifications and has MSP experience to join our growing team. With an expanding client portfolio, you will be part of a team providing high-quality support to multiple clients More ❯

Job Description: As a 1st Line Service Desk Engineer, your primary responsibilities include responding to customer support inquiries, tickets, and change requests. We are seeking an enthusiastic individual eager to learn and develop their skills. This position is ideal for someone new to the field. Requirements: Willingness More ❯

things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit* Job Title: 2nd Line IT Service Desk Engineer Locati... More ❯

term savings realization or embedding in a long-term partnership to deliver lasting and measurable value to clients. What will you be doing? Providing Service Desk support (local and remote) to Efficio staff - as required, where appropriate, with a high level of UX and QoS Help deploy and More ❯

1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯

1st/2nd Line Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a … an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best … the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other More ❯

Job Description: Providing first-line help desk support. Troubleshooting and solving hardware & software issues. Dealing with employees of Efficio at all levels. If you are starting your career and are looking for an opportunity to learn and grow, this position is ideal for you. We offer a welcoming and … and organization skills. Ability to work in a team. Basic computer knowledge is a plus. Responsibilities: Assist in administrative and operational tasks. Provide customer service and manage correspondence. Organize and maintain updated documents. Participate in projects and provide general support. Benefits: Transportation allowance. Meal allowance. Assistance medical. Training and More ❯

Job Description: Installing and configuring computer hardware, operating systems, and applications using automation , while ensuring internal documentation is maintained. We are seeking an enthusiastic and eager-to-learn individual to join our team. This position is ideal for someone looking More ❯