Application and Monitoring SME (Wokingham)
- Hiring Organisation
- OCTOPUS COMPUTER ASSOCIATES
- Location
- London, England, United Kingdom
Role Description:Key Requirements:Working from Warwick office, ideally within 1 hours travelWokingham office considered but needs to travel to Warwick office for trainingPrimary skills - L1 monitoring/observability, ITIL process, incident, MIM, etcSecondary skills - L1 troubleshooting, work with multi-team and engage with L2 support engineers … cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker).- Familiarity with ITIL processes (Incident, Problem, Change Management).- Excellent analytical, troubleshooting, and communication skills.Preferred Qualifications- Certifications in monitoring tools (eg, Dynatrace Certified Professional, Splunk Certified Admin).- Experience with observability practices (metrics, logs, traces).- Exposure to DevOps ...