Associate Director, Government Public Sector, Technical Delivery Manager, Deloitte Digital
- Hiring Organisation
- Deloitte
- Location
- Glasgow, Lanarkshire, United Kingdom
- Salary
- £ 70 K
transformation of CRM and Contact Centre platforms, including Salesforce, Microsoft Dynamics, and Creation, helping modernise systems to improve citizen relationship management and streamline communication channels. This involves supporting the implementation of new technologies and processes to enhance agent effectiveness and citizen satisfaction. Seamless Omnichannel Service Delivery: You will help develop … delivery is aligned with client objectives and Deloitte's quality standards. Apply agile principles and modern delivery methodologies to support successful outcomes. Stakeholder Engagement & Communication: Build and manage trusted relationships with public sector stakeholders, delivery leads, and ecosystem partners. Act as a credible advisor, understanding client needs, supporting strategic conversations ...