Service Desk Analyst
- Hiring Organisation
- Experis
- Location
- Hampshire, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £318 - £319 per day
required Rate: £318 per day inside IR35 - Umbrella Experience in a Service Desk, Help Desk, or customer support environment. Excellent customer service and communication skills. Strong troubleshooting and problem-solving abilities. Experience using an IT Service Management (ITSM) tool. Ability to prioritise workload and manage multiple tasks. Good written … verbal communication skills. Strong attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding ...