Service Desk Engineer
- Hiring Organisation
- Shaw Daniels Solutions
- Location
- Farnborough, England, United Kingdom
contribute to continual service improvement Essential Skills & Experience Previous experience in an IT support, service desk, or helpdesk environment Strong customer service and communication skills with an empathetic approach Good working knowledge of Microsoft Windows and Office 365 Experience administering Active Directory and/or Azure AD accounts … Ability to work both independently and collaboratively within a team Strong problem-solving skills and attention to detail Ability to follow technical procedures and documentation Desirable Qualifications ITIL Foundation v4 certification, or willingness to achieve this qualification Benefits Matched pension contribution scheme with life assurance Generous annual leave allowance ...