Service Delivery Analyst
- Location
- United Kingdom
challenges and drive operational improvements. Service Providers and Partners: Coordinate across internal and external delivery teams to ensure end-to-end service continuity. Knowledge, Skills, and Experience Business & Technical Knowledge Strong understanding of IT Service Management (ITSM) principles and ITIL best practices . Experience using ITSM tools such … Awareness of IT operations, infrastructure, and cybersecurity standards. Personal Attributes Customer-focused, proactive, and adaptable, with a strong sense of ownership and accountability. Excellent communication, interpersonal, and stakeholder management skills. Analytical thinker with strong problem-solving abilities and a “can-do” approach. Impact & Decision-Making Contributes to the successful delivery ...