D365 CRM Customer Service Functional Consultant
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
user training and support business change initiatives. Provide post‐go‐live support and identify opportunities for continuous improvement. Maintain solution documentation and governance standards. Skills & Experience Proven experience as a Microsoft Dynamics 365 Functional Consultant with a focus on Customer Service. Strong knowledge of Dynamics 365 Customer Service capabilities … gathering and stakeholder management skills. Excellent business process analysis and solution design experience. Experience working within Agile and/or Waterfall delivery environments. Excellent communication and stakeholder engagement skills. Desirable Experience with Dataverse, Azure integrations and APIs. Knowledge of data migration and reporting using Power BI. Microsoft certifications, including: Dynamics ...