Training Support Lead
- Hiring Organisation
- 17918
- Location
- Ashington, Northumberland, United Kingdom
Support to Quality Audits Company Internal Services and Support: Management and provisions of support services for delivered training equipment, IT infrastructure and operation software including: Customer point of contact providing first line support Manage and deploy support engineers as necessary to conduct corrective and preventative maintenance on a delivered … provide mitigation. Produce periodic Support Service Summaries in the form of written reports and customer presentations, including supporting customer requested meetings. Coordinate of software upgrades across all stakeholders. Communicating effectively with the end customer and providing feedback to the software engineering teams Provide support to the customer ...