java software support/Production support
- Hiring Organisation
- Hirexa Solutions UK
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £60,000 per annum
Responsibilities Own L3 escalations end-to-end: triage, root cause analysis, remediation, and post-incident follow-up with engineering and stakeholders. Partner with product and engineering to improve reliability, operability, and supportability of applications, including logging, metrics, and alert quality. Develop scripts, runbooks, diagnostics, and quality-of-life … approximately 4–6 weekends per year) with compensating time-off per policy. Minimum qualifications: Bachelor’s degree (or equivalent experience) and 3+ years in software engineering or production support. Proficient in Java or a similar language; strong debugging skills and ability to write scripts for diagnostics and updates. ...