Konversational - The ServiceNow Customer Workflow Experts
to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholdermanagement, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed … Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. … Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value More ❯
Konversational - The ServiceNow Customer Workflow Experts
to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholdermanagement, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed … Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. … Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value More ❯
Konversational - The ServiceNow Customer Workflow Experts
to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholdermanagement, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed … Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. … Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value More ❯
london (city of london), south east england, united kingdom
Konversational - The ServiceNow Customer Workflow Experts
to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholdermanagement, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving outcomes that deliver business value and exceed … Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused on business and best practice aligned process design. … Monitor and resolve variances between planned and actual delivery performance. · Ensure readiness for key milestones (e.g., Go-Live, UAT, Cutover) with proactive governance and quality assurance. Customer Engagement & Relationship Management · Serve as the delivery lead and escalation point for the customer. · Build strong relationships with key client sponsors, executives, and decision-makers. · Facilitate customer alignment on project priorities, value More ❯
Chain programmes for a major consultancy client. This role involves managing end-to-end SAP S/4HANA delivery across complex supply chain workstreams including Production Planning, Logistics, Asset Management, and Transport Management. Key Responsibilities Lead design and delivery of SAP Supply Chain workstreams on large-scale S/4HANA projects Drive pre-sales activities and engage with senior … enhancing capability across the practice Support business development initiatives, proposals, and client presentations Required Skills SAP S/4HANA Supply Chain expertise: Production Planning & Execution, Plant to Fulfil, Order Management & Fulfilment, Enterprise Asset Management, Product Lifecycle Management, Transport Management 2+ full lifecycle SAP implementations Strong functional knowledge and ability to integrate SAP processes across business functions … Proven team leadership experience (on/offshore) Strong analytical, communication, and stakeholdermanagement skills Additional Information Experience within a Big 4 or mid-tier consulting environment Comfortable presenting to C-suite stakeholders and supporting business development This is a unique opportunity to play a leading role in high-profile SAP transformations across multiple industries. Modis International Ltd acts More ❯
Chain programmes for a major consultancy client. This role involves managing end-to-end SAP S/4HANA delivery across complex supply chain workstreams including Production Planning, Logistics, Asset Management, and Transport Management. Key Responsibilities Lead design and delivery of SAP Supply Chain workstreams on large-scale S/4HANA projects Drive pre-sales activities and engage with senior … enhancing capability across the practice Support business development initiatives, proposals, and client presentations Required Skills SAP S/4HANA Supply Chain expertise: Production Planning & Execution, Plant to Fulfil, Order Management & Fulfilment, Enterprise Asset Management, Product Lifecycle Management, Transport Management 2+ full lifecycle SAP implementations Strong functional knowledge and ability to integrate SAP processes across business functions … Proven team leadership experience (on/offshore) Strong analytical, communication, and stakeholdermanagement skills Additional Information Experience within a Big 4 or mid-tier consulting environment Comfortable presenting to C-suite stakeholders and supporting business development This is a unique opportunity to play a leading role in high-profile SAP transformations across multiple industries. Modis International Ltd acts More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lorien
seeking a Data Migration Lead to drive the data migration workstream for a strategic initiative transforming treaty reinsurance operations. This role will oversee data migration strategy, planning, execution, and stakeholder engagement for the migration of complex data from legacy systems to the new platform. In this role you will define and lead a comprehensive data migration strategy tailored to … reinsurance, ensuring alignment with business goals, IT architecture, and compliance requirements. The role requires expertise in data migration, stakeholdermanagement, and regulatory compliance, with a focus on reinsurance operations. Key Responsibilities: Define Data Migration Strategy and Planning Lead the development of a comprehensive data migration strategy for project, including scope, approach, governance, tools, timelines, and success criteria. Ensure … migration methodologies. Experience with reinsurance business processing is highly desirable. Demonstrated ability to produce migration artefacts such as data mapping documents, migration plans, and validation reports. Excellent communication and stakeholdermanagement skills, including working with global and U.S. based teams. Delivery focused, proactive, and able to work with minimal supervision in an agile environment. Experience with OpenTwins or More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Executive Network Group
will be pivotal in bridging the digital function across the Retail function for the organisation, working closely with C-suite stakeholders and senior business leaders. This role demands exceptional stakeholdermanagement skills, a strategic mindset, and the ability to drive alignment between business and digital roadmaps to ensure impactful digital transformation. Key Responsibilities: Management of the prioritisation … Experience & Skills: Strategic thinking and problem-solving – Ability to assess complex challenges and develop forward-thinking solutions. Clear communication – Skilled in articulating technical and business concepts to diverse audiences. Stakeholdermanagement – Proven ability to build trust and influence senior leaders. Leadership experience – 5+ years leading digital business engagement and product/project delivery teams. Change management – Expertise More ❯
london, south east england, united kingdom Hybrid / WFH Options
Executive Network Group
will be pivotal in bridging the digital function across the Retail function for the organisation, working closely with C-suite stakeholders and senior business leaders. This role demands exceptional stakeholdermanagement skills, a strategic mindset, and the ability to drive alignment between business and digital roadmaps to ensure impactful digital transformation. Key Responsibilities: Management of the prioritisation … Experience & Skills: Strategic thinking and problem-solving – Ability to assess complex challenges and develop forward-thinking solutions. Clear communication – Skilled in articulating technical and business concepts to diverse audiences. Stakeholdermanagement – Proven ability to build trust and influence senior leaders. Leadership experience – 5+ years leading digital business engagement and product/project delivery teams. Change management – Expertise More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Executive Network Group
will be pivotal in bridging the digital function across the Retail function for the organisation, working closely with C-suite stakeholders and senior business leaders. This role demands exceptional stakeholdermanagement skills, a strategic mindset, and the ability to drive alignment between business and digital roadmaps to ensure impactful digital transformation. Key Responsibilities: Management of the prioritisation … Experience & Skills: Strategic thinking and problem-solving – Ability to assess complex challenges and develop forward-thinking solutions. Clear communication – Skilled in articulating technical and business concepts to diverse audiences. Stakeholdermanagement – Proven ability to build trust and influence senior leaders. Leadership experience – 5+ years leading digital business engagement and product/project delivery teams. Change management – Expertise More ❯
About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers … enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the … passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
365Jobs
the global business to drive the incorporation of these new features into the business process. The successful candidate will be hands-on and delivery focussed, with exceptional influencing and stakeholdermanagement skills, possessing a track record of managing the delivery of complex change programmes within large organisations. Commercial insurance experience is a nice to have, as is a … competing demands are effectively balanced and deadlines are met.? Act as a key liaison between business and technology teams, ensuring clear communication and issue resolution.? Provide hands-on programme management support, maintaining strong visibility over delivery and progress.? Support change management activities, ensuring effective communication and engagement throughout the global rollout. Key Experience Proven track record of managing … led transformation, ideally within the insurance or financial services sector.? Demonstrable experience working with automation or A.I. enabled systems, with an understanding of A.I. concepts and applications beneficial.? Exceptional stakeholdermanagement and influencing skills across global, cross-functional teams.? Experienced in managing remote, geographically dispersed stakeholders and delivery teams.? Skilled at balancing strategic priorities with operational delivery under More ❯
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
365 Jobs
the global business to drive the incorporation of these new features into the business process. The successful candidate will be hands-on and delivery focussed, with exceptional influencing and stakeholdermanagement skills, possessing a track record of managing the delivery of complex change programmes within large organisations. Commercial insurance experience is a nice to have, as is a … competing demands are effectively balanced and deadlines are met. ? Act as a key liaison between business and technology teams, ensuring clear communication and issue resolution. ? Provide hands-on programme management support, maintaining strong visibility over delivery and progress. ? Support change management activities, ensuring effective communication and engagement throughout the global rollout. Key Experience ? Proven track record of managing … led transformation, ideally within the insurance or financial services sector. ? Demonstrable experience working with automation or A.I. enabled systems, with an understanding of A.I. concepts and applications beneficial. ? Exceptional stakeholdermanagement and influencing skills across global, cross-functional teams. ? Experienced in managing remote, geographically dispersed stakeholders and delivery teams. ? Skilled at balancing strategic priorities with operational delivery under More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Client Server
Technical Consultant (Generative AI) London/WFH to £105k Hedge Fund with over $10 billion under management is seeking a Technical Consultant to lead the integration of cutting edge AI technologies across the business. You'll provide expertise and go beyond applying AI to existing challenges to completely reimagining business processes, collaborating with senior stakeholders to understand business strategy … engineering teams to ensure the infrastructure and data pipelines are in place to support the needs of Generative AI applications. This is an impactful role with a mix of stakeholdermanagement and technical implementation. There are excellent career growth opportunities and you'll be at the forefront of Generative AI advancements, evaluating and recommending new and emerging technologies. … experience of integrating emerging technologies, with your most recent experience in Generative AI technology You have Python coding skills relevant to Generative AI technologies You have excellent communication and stakeholdermanagement skills, you're able to concisely explain technical information to non-technical management It would be of benefit if you have an understanding of financial markets More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
with business stakeholders, data engineers, and analysts to understand data needs and translate them into architectural solutions. Ensure architecture aligns with enterprise standards, security protocols, and compliance requirements. Team & StakeholderManagement Mentor and guide data engineers and junior architects on AWS and Snowflake best practices. Work closely with cloud operations, DevOps, and security teams to ensure reliable and … metadata management. Deep understanding of data governance, data security, and compliance in cloud environments. Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation) is a plus. Strong communication and stakeholdermanagement skills. Prior Consulting experience Preferred Qualifications AWS certifications (e.g., AWS Certified Data Analytics - Specialty, Solutions Architect). Snowflake certifications. Experience in leading agile teams or projects using More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
DXC Technology
including RFPs, solution design, and proposal development. Key Responsibilities Lead SAP GTS workstreams across the full project lifecycle: design, build, test, deploy, and hypercare. Own solution design for Compliance Management, Customs Management, Risk Management, and Trade Preference. Conduct requirement-gathering sessions, perform fit-gap analysis, and align solutions to global trade best practices. Configure SAP GTS and … other test automation tools. SAP Certified Application Professional GTS (preferred). Understanding of AEO, ITAR/EAR, and customs authority integration desirable. Soft Skills Strong leadership, client-facing, and stakeholdermanagement skills. Skilled at facilitating workshops and driving decision-making. Excellent problem-solving and analytical ability. Experience mentoring and developing junior consultants. Ability to thrive in multi-country More ❯
commissioning, and handover. 🔹 Integration of Complex MEP Systems Manage early coordination between design and construction teams. Oversee procurement and installation of UPS, generators, HVAC, fire suppression, and BMS systems. 🔹 StakeholderManagement Act as the primary liaison between client, consultants, subcontractors, and vendors. Translate technical requirements (Tier III/Tier IV, Uptime Institute standards) into actionable delivery plans. 🔹 Risk … engineering without compromising resilience. What You’ll Do Define scope, objectives, and deliverables in collaboration with stakeholders. Develop and maintain detailed project plans, schedules, and resource allocations. Lead risk management, quality control, and continuous improvement initiatives. Provide transparent communication and reporting on progress, risks, and issues. Lead, motivate, and manage project teams, ensuring alignment with goals. About You Proven … experience managing large-scale, M&E-heavy projects (data centres preferred). Strong knowledge of Tier III/Tier IV standards and critical infrastructure systems. Excellent leadership, stakeholdermanagement, and communication skills. Commercial awareness with experience managing budgets and cost control. Ability to identify risks and drive solutions in fast-paced environments. Why Join Us? Our client will More ❯
commissioning, and handover. 🔹 Integration of Complex MEP Systems Manage early coordination between design and construction teams. Oversee procurement and installation of UPS, generators, HVAC, fire suppression, and BMS systems. 🔹 StakeholderManagement Act as the primary liaison between client, consultants, subcontractors, and vendors. Translate technical requirements (Tier III/Tier IV, Uptime Institute standards) into actionable delivery plans. 🔹 Risk … engineering without compromising resilience. What You’ll Do Define scope, objectives, and deliverables in collaboration with stakeholders. Develop and maintain detailed project plans, schedules, and resource allocations. Lead risk management, quality control, and continuous improvement initiatives. Provide transparent communication and reporting on progress, risks, and issues. Lead, motivate, and manage project teams, ensuring alignment with goals. About You Proven … experience managing large-scale, M&E-heavy projects (data centres preferred). Strong knowledge of Tier III/Tier IV standards and critical infrastructure systems. Excellent leadership, stakeholdermanagement, and communication skills. Commercial awareness with experience managing budgets and cost control. Ability to identify risks and drive solutions in fast-paced environments. Why Join Us? Our client will More ❯
commissioning, and handover. 🔹 Integration of Complex MEP Systems Manage early coordination between design and construction teams. Oversee procurement and installation of UPS, generators, HVAC, fire suppression, and BMS systems. 🔹 StakeholderManagement Act as the primary liaison between client, consultants, subcontractors, and vendors. Translate technical requirements (Tier III/Tier IV, Uptime Institute standards) into actionable delivery plans. 🔹 Risk … engineering without compromising resilience. What You’ll Do Define scope, objectives, and deliverables in collaboration with stakeholders. Develop and maintain detailed project plans, schedules, and resource allocations. Lead risk management, quality control, and continuous improvement initiatives. Provide transparent communication and reporting on progress, risks, and issues. Lead, motivate, and manage project teams, ensuring alignment with goals. About You Proven … experience managing large-scale, M&E-heavy projects (data centres preferred). Strong knowledge of Tier III/Tier IV standards and critical infrastructure systems. Excellent leadership, stakeholdermanagement, and communication skills. Commercial awareness with experience managing budgets and cost control. Ability to identify risks and drive solutions in fast-paced environments. Why Join Us? Our client will More ❯
commissioning, and handover. 🔹 Integration of Complex MEP Systems Manage early coordination between design and construction teams. Oversee procurement and installation of UPS, generators, HVAC, fire suppression, and BMS systems. 🔹 StakeholderManagement Act as the primary liaison between client, consultants, subcontractors, and vendors. Translate technical requirements (Tier III/Tier IV, Uptime Institute standards) into actionable delivery plans. 🔹 Risk … engineering without compromising resilience. What You’ll Do Define scope, objectives, and deliverables in collaboration with stakeholders. Develop and maintain detailed project plans, schedules, and resource allocations. Lead risk management, quality control, and continuous improvement initiatives. Provide transparent communication and reporting on progress, risks, and issues. Lead, motivate, and manage project teams, ensuring alignment with goals. About You Proven … experience managing large-scale, M&E-heavy projects (data centres preferred). Strong knowledge of Tier III/Tier IV standards and critical infrastructure systems. Excellent leadership, stakeholdermanagement, and communication skills. Commercial awareness with experience managing budgets and cost control. Ability to identify risks and drive solutions in fast-paced environments. Why Join Us? Our client will More ❯
london (city of london), south east england, united kingdom
Genesis Technology Services Ltd
commissioning, and handover. 🔹 Integration of Complex MEP Systems Manage early coordination between design and construction teams. Oversee procurement and installation of UPS, generators, HVAC, fire suppression, and BMS systems. 🔹 StakeholderManagement Act as the primary liaison between client, consultants, subcontractors, and vendors. Translate technical requirements (Tier III/Tier IV, Uptime Institute standards) into actionable delivery plans. 🔹 Risk … engineering without compromising resilience. What You’ll Do Define scope, objectives, and deliverables in collaboration with stakeholders. Develop and maintain detailed project plans, schedules, and resource allocations. Lead risk management, quality control, and continuous improvement initiatives. Provide transparent communication and reporting on progress, risks, and issues. Lead, motivate, and manage project teams, ensuring alignment with goals. About You Proven … experience managing large-scale, M&E-heavy projects (data centres preferred). Strong knowledge of Tier III/Tier IV standards and critical infrastructure systems. Excellent leadership, stakeholdermanagement, and communication skills. Commercial awareness with experience managing budgets and cost control. Ability to identify risks and drive solutions in fast-paced environments. Why Join Us? Our client will More ❯
London, Hyde Park, United Kingdom Hybrid / WFH Options
The Bridge IT Recruitment
to a sustainable, net zero world. We’re looking for a Head of I&T Service Operations. Based at our Paddington site, you’ll be responsible for the definition, management, implementation and delivery of I&T Operations and Service Management across the URENCO Group incorporating: • Delivering iterative Service Strategy and Innovation focussed on how a best in class … IT Operations function works in modern enterprises • Lead on IT Service Continuity planning and testing with multiple outsourced service providers • Manage relationships with partners and service providers including contract management and continual service improvement • Leadership grounded in ITIL/ISO global standards for all I&T operational services • Stakeholdermanagement specifically in reference to Service Outages, Testing … Services and Project Transition to Service • Service Protection in direct delivery of appropriate vulnerability management, risk management and patching services • Lead the management and operation of cloud and SaaS based subscription services • Financial planning for all Operational Services including renewals and upgrades of infrastructure and applications as required • Accountability for Monthly Global Service Reviews for all suppliers More ❯
best practice ITIL processes and tools are in place along with a clear RACI that includes SIAM and associated 3rd party service providers Provide governance and assurance to Change Management and Service Transition Input into Service Review Boards as required by the Service Assurance Team to ensure that customer satisfaction scorecard activities are effectively addressed Deal with service transition … and without undue delay Ensure projects transition into BAU support seamlessly following the standard defined processes Methodology Processes Overall responsibility for the successful delivery and operation of the Change Management and Service Transition tasks by each IT Service or new business service Work in partnership with the SIAM service provider and 3rd party providers to ensure all service transition … operations Work with the Service Catalogue Lead to ensure both new and existing services are updated to reflect changes to scope ensuring ongoing change can be managed through automation Stakeholder People Management Create strong relationships with Business workstreams and key IT Stakeholders Maintain regular working relationships with stakeholders including 3rd party suppliers and brokering relationships at all levels More ❯
understanding of cloud technologies and demonstrable experience in leading successful complex client engagements across migration from on premises, other clouds etc. to AWS. This proven track record will include stakeholdermanagement, AWS partner funding programme execution, new service offering definition, commercial modelling and business acumen. Requirements Extensive experience in AWS cloud technologies, including migration, modernisation, and architecture. At … understanding of cloud technologies and demonstrable experience in leading successful complex client engagements across migration from on premises, other clouds etc. to AWS. This proven track record will include stakeholdermanagement, AWS partner funding programme execution, new service offering definition, commercial modelling and business acumen. Define and implement client engagement strategies to enable the successful conclusion to the More ❯
to diverse audiences through compelling communication Respond to challenges, guiding and supporting the team to resolution Support clients through all phases of the design process, from ideation to implementation Stakeholdermanagement Effectively manage and communicate with stakeholders at all levels, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as a … of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools Experience in consultancy Coaching, mentoring, or management experience of UCD/design teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in … healthcare is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholdermanagement and communication skills, with the ability to gain buy-in for approach Strong facilitation skills for both remote and in-person workshops, meetings and research sessions Ability to manage complex, ambiguous projects and organizational dynamics Skills and experience in related disciplines such as More ❯