Microsoft 365 Engineer Microsoft 365, Teams, Intune, MDM, Entra ID, Defender, Azure, Telephony, Security, StakeholderManagement, Implementation, Migration, IT Services, Southeast UK (Hybrid) Up to £60,000 + Benefits This is a fantastic Microsoft 365 Engineer, working with a growing IT Services business, playing a crucial role in delivering complex Microsoft 365, Azure, and MDM solutions, including implementations … as a Microsoft 365 Engineer, as well as familiarity with Azure-based solutions, including IaaS/PaaS and on-premises server migrations. The Microsoft 365 Engineer will have excellent stakeholdermanagement skills, with clear and professional communication, able to collaborate with both internal and external stakeholders. Key Skills as Microsoft 365 Engineer: Strong technical expertise across Microsoft … implementations, migrations, and deployments. Familiarity with Azure-based solutions, including IaaS/PaaS and on-premises server migrations. Ability to lead and deliver critical customer projects effectively. Excellent stakeholdermanagement and collaboration skills. Clear and professional communication with internal and external teams. Strong problem-solving skills in enterprise Microsoft 365 environments. Ability to work independently and manage multiple More ❯
This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account ManagementStakeholderManagement Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯
This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account ManagementStakeholderManagement Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Client Engagement & Support Manager - Financial Technology - London/Hybrid (Key skills: Client Engagement, Application Support, IT Operations, SLA Management, StakeholderManagement, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership) Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing … teams? Do you want to work at the heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight. Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their … role, you'll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met. You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of the platform's features, architecture, and core use cases, you More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Client Relationship & StakeholderManagement Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs More ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholdermanagement, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of … Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution , and change management processes related to Anaplan support. Monitor ticket trends , identifying recurring issues and ensuring proactive resolution to reduce future incidents. Client Relationship & StakeholderManagement Act as the primary point of contact between the client and the managed service team. Conduct regular service reviews with the client to discuss performance, improvements, and upcoming requirements. Gather and translate business needs More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … will play a pivotal role in ensuring data integrity, security, compliance, and usability across the enterprise while driving data quality, consistency, and maturity through a robust data asset lifecycle management solution. Collaborating with cross-functional teams, including IT, legal, analytics, and business units, the Data Governance Lead will establish and enforce governance policies and best practices that align with … across the organization by communicating their benefits and relevance. Serve as a thought leader, staying informed about emerging trends and technologies in data governance. Data Ownership, Stewardship, and Lifecycle Management Define and assign roles, including data owners and data stewards, ensuring accountability for data assets. Provide guidance and support to data stewards and other governance roles across the organization. More ❯
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholdermanagement pertaining to service disruptive technology events.Citi Services, Markets, Banking and Functions (SMBF) Production are a global workforce of 5200+, spanning 37 countries. We … Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement: Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights. … Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance: Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes More ❯
as well as leading meetings with senior client stakeholders to advise, shape and drive the strategy and planning for integration, carve-out/separation and operational restructuring. Contribute to management of each engagement, including commercials and risk. Be familiar working in a large-scale consulting environment or industry role where you can demonstrate the ability to perform and summarise … analysis into management insights and recommended actions at pace. Drive innovation and transformational change within companies to unlock new sources of value. You would act as a role model and support development of junior team members, coupled with the recruitment and training responsibilities. To qualify for the role, you must have Proven experience and ability to communicate with clarity … and impact to senior stakeholders. This may be demonstrable through leading large projects with senior visibility, success at presenting technical topics to non-technical audiences or speaking at events. StakeholderManagement: Collaborate with company management teams and other stakeholders to align on value creation objectives and strategies. Strong written skills and experience of producing and reviewing high More ❯
to join our Technology & Transformation function in our London office. The purpose of this role is to oversee the implementation and delivery of application testing, including planning, coordination and management of service strategy with outsourced vendors. This involves liaising with internal stakeholders, ensuring compliance and effectiveness of processes, and guiding vendors to achieve service level agreements through scoping, planning … the testing function for the team. Creation and oversight of functional and performance test strategies, plans, scenarios, and test cases for projects. Coordinating testing activities, including estimation, planning, team management, and reporting. Mentoring and coaching the team for development. Managing stakeholder relationships throughout the testing cycle. Documenting and verifying test results, incidents, bugs, and issues in alignment with … Collaborate with peers in other areas of the department to develop improved strategies for the wider testing function. Identifying, communicating, and managing risks and issues as they arise. Ensuring stakeholder feedback is effectively addressed for quality outputs. Supporting the transition of testing processes to third-party vendors and managing vendor relationships effectively. About you Necessary Work Experience includes: Extensive More ❯
strategic portfolio. You will work across multiple cross functional teams and multiple programmes and projects. As Project Manager, you will play a key role in the day-to-day management of allocated projects and connected activities to help execute the company's strategic roadmap. Your primary responsibility will be to maintain plans, risks and issues whilst providing regular reporting … updates whilst monitoring the benefits case and commercial activity/service transition to support the success of the project. The role requires strong stake holder engagement and project management expertise to ensure alignment of the organisation's strategic goals with resources and desired benefits. What you'll be doing End to End Project Management: Oversee and drive all … phases of a project from initiation, planning through to completion including project close and handover to business as usual StakeholderManagement: Manage internal or third-party project resources to ensure that they are working effectively to deliver project outcomes Risk & Issues Management: Effectively manage risks and issues and escalations as required to keep projects on track Reporting More ❯
and implement automation solutions using Microsoft Power Platform technologies. The successful candidate will serve as a technical expert in Power Automate and broader Power Platform capabilities while effectively managing stakeholder relationships and driving digital transformation initiatives within the insurance and re-insurance domain. Key Responsibilities Technical Development Design and develop complex automation workflows using Power Automate (formerly Microsoft Flow … Microsoft Copilot Studio Build custom applications using Power Apps to meet specific business requirements Create comprehensive data visualizations and reports using Power BI Implement Dataverse solutions for data management and integration Develop and maintain connectors for third-party system integrations Ensure solution scalability, performance optimization, and security compliance Solution Architecture Analyze business processes and identify automation opportunities Design end … Create technical documentation, solution blueprints, and deployment guides Establish best practices and governance frameworks for Power Platform implementations Collaborate with IT teams to ensure proper integration with existing systems StakeholderManagement & Communication Partner closely with business stakeholders to understand requirements and translate them into technical solutions Facilitate workshops and discovery sessions with cross-functional teams Present technical concepts More ❯
across banking, financial services, and enterprise environments. Skilled in planning, execution, and delivery of infrastructure solutions including data center migrations, cloud transitions, server upgrades, and network implementations. Adept at stakeholdermanagement, vendor coordination, and cross-functional team leadership to ensure timely, cost-effective, and high-quality project delivery. Strong expertise in ITIL processes, risk management, capacity planning … and compliance with industry standards. Key Skills: Project Management • IT Infrastructure • Data Center & Cloud Migration • Networking & Security • Vendor & StakeholderManagement • ITIL Framework • Risk & Capacity Management • BFSI Domain More ❯
to oversee the successful delivery of change programs across the Group. The role will suit an insurance change specialist with a proven track record of leading high performance project management teams to deliver complex change and transformation programs. This is a complex position that will encompass multiple geographies and regulatory requirements, so it will suit a more hands-on … process and people, there will also be a substantial IT systems change element to the role as we continue a modernisation program across the Group. Responsibilities Planning and Portfolio Management • Define and manage the portfolio roadmap, working closely with business and technical stakeholders. • Ensuring the portfolio is aligned with company strategy and reflects business priorities. • Owning the rolling demand … plan, annual delivery plan and related investments. Project/Program Management: • Oversee the delivery of all major transformation programs and projects, ensuring alignment with business strategy. • Ensuring projects are well-managed, adhere to governance, and are delivered with quality, on time and within budget. • Identifying and mitigating risks, ensuring projects stay on track. • Implementing and monitoring quality assurance processes. More ❯
PMO (Program Management Office) Specialist Location: London Contract Type: 12-18 Month Contract £40-45K + Benefits 80% remote Are you a highly organized, detail-oriented, and results-driven professional who thrives in dynamic, fast-paced environments? Do you enjoy working across multiple teams and managing financial, operational, and reporting aspects of complex programs? If so, this could … the the Program Supporting project teams with financial forecasting, investment tracking, procurement, and reporting Acting as a central point of contact between Track Leaders, Program Leader, and Sub Regional Management Ensuring all activities are executed on time, to standard, and within budget Maintaining and updating key program documents including investment plans, project trackers, procurement records, and performance reports Creating … dashboards and reports using Excel and other tools to track bookings, investments, and deliverables Supporting governance activities including board meetings, stakeholder updates, and audit preparation Tracking and reporting on risks, issues, and interdependencies across tracks What You Bring Essential Skills & Experience Exceptional organization skills and attention to detail Strong communication and stakeholdermanagement skills Proficiency in Microsoft More ❯
Join us as a Data Modeller - Contract 6 months - Inside IR35 - Banking · Working closely with our business analysts and data management specialists, you'll translate data requirements into structured representations of data using data modelling tools · You'll participate in data design review workshops, and you'll have ownership of data design and data models across different areas · This … to data quality investigations. You'll also support subject matter experts and data owners in managing content. As well as this you'll: · Collaborate with business analysts and data management specialists to translate data requirements to successfully build a 360 view of a customer · Great at creating succinct models that summarise complex detailed relationships · Take ownership for data modelling … creation · Adopt the enterprise data model and standards · Identify and mitigate potential data risks The skills you'll need We're looking for a someone with strong collaboration and stakeholdermanagement skills and experience in data modelling or data architecture. Along with excellent analytical and problem-solving skills, you'll have knowledge of conceptual, logical, and physical data More ❯
Essex/South East London border. Role for a seasoned Project Manager with IT Infrastructure experience and are someone who thrives on turning ideas into delivery. Must excel at stakeholdermanagement and have the confidence to represent live projects at every level of the business. We’re looking for a dynamic IT Project Manager ideally with Service Now … technology and business-facing projects across regions including Europe, the Middle East, and Australia. What you’ll bring: Proven track record delivering IT change projects end-to-end Strong stakeholdermanagement – able to build trust, influence, and accurately represent project status Financial, risk, and issue management expertise Agile and Waterfall delivery knowledge The confidence to communicate complex … role demands someone who can balance technical detail with business impact, ensuring projects deliver real value while engaging stakeholders with clarity and confidence. Experience of Service Now Project Portfolio Management ideally required. Solid Stakeholder Managemet up to C level is a must be demonstrated. If you’re proactive, pragmatic, and passionate about driving results, we’d love to More ❯
Essex/South East London border. Role for a seasoned Project Manager with IT Infrastructure experience and are someone who thrives on turning ideas into delivery. Must excel at stakeholdermanagement and have the confidence to represent live projects at every level of the business. We’re looking for a dynamic IT Project Manager ideally with Service Now … technology and business-facing projects across regions including Europe, the Middle East, and Australia. What you’ll bring: Proven track record delivering IT change projects end-to-end Strong stakeholdermanagement – able to build trust, influence, and accurately represent project status Financial, risk, and issue management expertise Agile and Waterfall delivery knowledge The confidence to communicate complex … role demands someone who can balance technical detail with business impact, ensuring projects deliver real value while engaging stakeholders with clarity and confidence. Experience of Service Now Project Portfolio Management ideally required. Solid Stakeholder Managemet up to C level is a must be demonstrated. If you’re proactive, pragmatic, and passionate about driving results, we’d love to More ❯
Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant coding tools. Additionally … week. Overall purpose of role: Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management. Certificate management HSM configuration/installation/support Incident management Change management ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and applications More ❯
North West London, London, United Kingdom Hybrid / WFH Options
British Heart Foundation
of new product features on our CMS (Sitecore), manage capacity plans, and drive sprint planning to achieve BHFs strategic goals. Youll also play a key role in reporting, risk management, and continuous improvement within the team. As part of our Technology department youll play an integral role for BHF, helping to deliver our overall organisational strategy, which is to … circulatory disease. About you As our ideal candidate, youll have: An understanding of Agile and Scrum methodologies, with applied knowledge of frameworks such as Scrum or Kanban. Previous project management experience and a thorough understanding of various project management methodologies including Waterfall, Agile, and Lean techniques. Excellent communication and stakeholdermanagement skills, able to effectively convey … when needed, youll be able to translate user requirements into technical solutions, balance multiple priorities, manage ambiguity, and deliver results on time and within budget. Youll also have strong stakeholdermanagement experience, matched by previous experience of working collaboratively with multidisciplinary teams. Our work is fundamental to the health of the nation with an impact globally, so we More ❯
product features on our CMS (Sitecore), manage capacity plans, and drive sprint planning to achieve BHF's strategic goals. You'll also play a key role in reporting, risk management, and continuous improvement within the team. As part of our Technology department you'll play an integral role for BHF, helping to deliver our overall organisational strategy, which is … disease. About you As our ideal candidate, you'll have: An understanding of Agile and Scrum methodologies, with applied knowledge of frameworks such as Scrum or Kanban. Previous project management experience and a thorough understanding of various project management methodologies including Waterfall, Agile, and Lean techniques. Excellent communication and stakeholdermanagement skills, able to effectively convey … you'll be able to translate user requirements into technical solutions, balance multiple priorities, manage ambiguity, and deliver results on time and within budget. You'll also have strong stakeholdermanagement experience, matched by previous experience of working collaboratively with multidisciplinary teams. Our work is fundamental to the health of the nation with an impact globally, so we More ❯
this role. We are seeking a driven individual with at least two years of practical experience in delivering and providing consulting services and business analysis within the Identity & Access Management domain. The Role This role will entail being involved in the analysis, design and delivery of identity and access management solutions, strategy & process improvement, with a focus on … areas such as : Identity Governance and Administration (IGA) Identity Management (IDM) Ideally with good conceptual/practical knowledge of: Access Management (inc. Single Sign-On (SSO)/Multi-Factor Authentication (MFA)/Password-less Authentication) The key technologies we are looking for experience in are: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP … delivering major IAM technologies, as described above Comfortable working both as part of a team or individually, and familiar with the relevant non-technical project activities (i.e. project planning, stakeholdermanagement, change management, schedule management, quality assurance, etc.) Strong written and verbal communication skills Basic understanding of risk and control principles and how processes are implemented More ❯
Change, TT Club Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services. The team It’s an exciting period of change at … experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). The team are working in a fast paced environment, to deliver a significant amount of change over the next five years. … finance, front-office etc) to ensure the realisation of our strategic objectives Utilise waterfall and agile delivery methods. Collaborate with business and programme teams to shape and influence priorities, stakeholdermanagement, design governance, and TOM implementation activities. Responsibilities Of The Role As an Analyst in the Transformation Team, you will be expected to: Support the delivery of projects More ❯
Change, TT Club Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services. The team It’s an exciting period of change at … experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). The team are working in a fast paced environment, to deliver a significant amount of change over the next five years. … finance, front-office etc) to ensure the realisation of our strategic objectives Utilise waterfall and agile delivery methods. Collaborate with business and programme teams to shape and influence priorities, stakeholdermanagement, design governance, and TOM implementation activities. Responsibilities Of The Role As an Analyst in the Transformation Team, you will be expected to: Support the delivery of projects More ❯
Change, TT Club Direct Reports: N/A Thomas Miller & TT Club TT Club is the international transport and logistics industry’s leading provider of insurance and related risk management services. TT Club is managed by Thomas Miller, an independent and international provider of insurance, professional and investment services. The team It’s an exciting period of change at … experts. The team provides support to TT Club, across a range of capabilities such as operating models (functional), service model (member facing), complex transformation programmes, business analysis and change management (including analysis, training, communications and BAU change). The team are working in a fast paced environment, to deliver a significant amount of change over the next five years. … finance, front-office etc) to ensure the realisation of our strategic objectives Utilise waterfall and agile delivery methods. Collaborate with business and programme teams to shape and influence priorities, stakeholdermanagement, design governance, and TOM implementation activities. Responsibilities Of The Role As an Analyst in the Transformation Team, you will be expected to: Support the delivery of projects More ❯