1 to 25 of 62 Support Manager Jobs in the UK

Technical Support Manager Location: West Essex Salary: £50,000 - £57,200 Hours: Monday - Friday, 08:00 - 17:00 Have you built a career in commercial and domestic drainage but no longer want to be out on the road every day? Would you like to put your technical knowledge to use in a management role that allows you to … support other engineers while enjoying set office hours? If so, this could be the perfect next step for you. Our client, a well-established plumbing and drainage company specialising in the commercial sector, is looking for a Technical Support Manager to join their growing team. This is an exciting opportunity for a skilled and experienced drainage professional … who wants to use their expertise to guide and support a large team of engineers from a predominantly office-based role. Technical Support Manager Key Responsibilities Manage and provide technical guidance to a team of 40+ drainage engineers Conduct staff reviews, disciplinaries and interviews in collaboration with HR Provide hands-on technical support for complex or More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising … workflows, and championing a customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £50k base salary + Bonus Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes … Hybrid If you have previous experience leading Software/Application support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You ll be the backbone of our support operation, overseeing helpdesk systems, optimising … workflows, and championing a customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits: 5% pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets … more Location: Milton Keynes Hybrid If you have previous experience leading Software/Application support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯

Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an Application Support Manager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. Below covers everything you need to know about what this opportunity entails, as well … as what is expected from applicants. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: Application Support Manager, Software Support Manager, Software Support Team Lead, IT Support Manager, Service Desk Manager Salary: circa £50k base salary Bonus Benefits … pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Application support teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the More ❯

Service Desk Team Lead/Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead/Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and develop a team of technical experts … ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead/Technical Support Manager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across Cloud (mostly Azure), Infrastructure, Connectivity and End-User services. … innovative systems covering areas from automation to governance and security, all helping themselves differentiate their services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk Team Lead/Technical Support Manager is responsible for delivering excellent support experience to More ❯

Sales Support Manager 30,000 per annum Dartford Monday - Friday, Office Based 23 days holiday + bank holiday, parking on site, pension scheme Join Our Team as a Sales Support Manager! We are on the lookout for a dynamic Sales Support Manager to join our enthusiastic team in Dartford! If you have a knack … Career Development : We believe in nurturing talent and offering growth opportunities. Team Spirit : Join a supportive, friendly team that celebrates success together. What You'll Do: As our Sales Support Manager, you will be the backbone of our sales team, providing essential support that keeps our operations running smoothly. Your responsibilities will include: Sales Coordination : Assist the … and professionally. Collaboration : Work closely with various departments, including marketing and product management, to align our sales strategies. What We're Looking For: Experience : Previous experience in a sales support or administrative role is highly desirable. Skills : Strong organisational skills, attention to detail, and the ability to manage multiple tasks effectively. Communication : Excellent verbal and written communication skills to More ❯

Sales Support Manager £30,000 per annum Dartford Monday - Friday, Office Based 23 days holiday + bank holiday, parking on site, pension scheme Join Our Team as a Sales Support Manager! We are on the lookout for a dynamic Sales Support Manager to join our enthusiastic team in Dartford! If you have a knack … Career Development : We believe in nurturing talent and offering growth opportunities. Team Spirit : Join a supportive, friendly team that celebrates success together. What You'll Do: As our Sales Support Manager, you will be the backbone of our sales team, providing essential support that keeps our operations running smoothly. Your responsibilities will include: Sales Coordination : Assist the … and professionally. Collaboration : Work closely with various departments, including marketing and product management, to align our sales strategies. What We're Looking For: Experience : Previous experience in a sales support or administrative role is highly desirable. Skills : Strong organisational skills, attention to detail, and the ability to manage multiple tasks effectively. Communication : Excellent verbal and written communication skills to More ❯

Support Manager - Hemel Hempstead (Hybrid) Are you a dynamic leader with a passion for outstanding customer service? Ready to take charge of a high-performing team and make a real impact? If so, this is your chance to lead, inspire, and drive excellence in a forward-thinking organisation. We're looking for an experienced Support Manager … This pivotal role puts you at the heart of our customer experience, where your leadership will shape the future of service excellence. What You'll Be Doing As our Support Manager, you'll oversee daily support operations, ensuring every customer interaction is smooth, effective, and memorable. Your responsibilities will include: Leading, mentoring, and developing a high-performing … This is a hands-on, strategic role ideal for someone who thrives in fast-paced environments and loves delivering measurable results. What You'll Bring Proven experience leading customer support or service delivery teams in a fast-paced, customer-focused environment. Strong background in ERP systems, ideally including Intact iQ or similar platforms. In-depth understanding of ERP architecture More ❯

Support Team Manager Location: Brecon, Wales Salary: £33,000 Hours: 37.5 per week (Mon - Fri | Occasional evening and weekend work) Contract: Permanent Yolk Recruitment's Public Sector and Not-for-Profit division is proud to be partnering with a well-known Welsh charity that supports vulnerable individuals, in the search for an experienced Support Team Manager to oversee three services based in Brecon. The Opportunity: Support Team Manager will: Manage three support services. Deliver high-quality person-centred services through strong line management for Senior Support Workers and support staff teams. Manage services within budget, manage care hours, rotas, contracts and deliver against key objectives. Lead staff in the implementation … of all support plans/guidance and to ensure plans and risk assessments are current and appropriately updated. Ensure support is delivered in accordance with an agreed and signed commissioned care plan and that changes in need are referred to by the commissioning manager along with good supporting evidence. Ensure compliance with Tenancy Agreements and Housing Association More ❯

Applications Support Manager ( North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners, and promoting employability … through flexible learning and industry-aligned courses. They’re looking for an Applications Support Manager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a particular focus on core system software and related integrations … Essential Skills & Experience Degree or equivalent qualification, or significant relevant work experience in a similar role. Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise application support (ERP/CRM), and a strong understanding of the student lifecycle. Experience working with ERP environments; knowledge of Thesis SM is advantageous. Previous experience in a management or supervisory More ❯

Applications Support Manager ( North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners, and promoting employability … through flexible learning and industry-aligned courses. They’re looking for an Applications Support Manager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a particular focus on core system software and related integrations … Essential Skills & Experience Degree or equivalent qualification, or significant relevant work experience in a similar role. Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise application support (ERP/CRM), and a strong understanding of the student lifecycle. Experience working with ERP environments; knowledge of Thesis SM is advantageous. Previous experience in a management or supervisory More ❯

Applications Support Manager ( North London On-SIte) We’re working with a leading UK private higher education provider with campuses in London, Birmingham, Manchester, and Leeds, as well as international sites. They deliver vocational, undergraduate, and postgraduate programmes in partnership with UK universities, with a strong focus on widening access to education, supporting diverse learners, and promoting employability … through flexible learning and industry-aligned courses. They’re looking for an Applications Support Manager who will be responsible for managing and supporting a portfolio of business applications and technology solutions. This includes oversight of the architecture, support, maintenance, deployment, and enhancement of commercial software applications, with a particular focus on core system software and related integrations … Essential Skills & Experience Degree or equivalent qualification, or significant relevant work experience in a similar role. Expertise in business process analysis, requirements gathering, solution design, vendor management, enterprise application support (ERP/CRM), and a strong understanding of the student lifecycle. Experience working with ERP environments; knowledge of Thesis SM is advantageous. Previous experience in a management or supervisory More ❯

about the Company An innovative and industry-leading organisation specialising in the development of high-end navigation and positioning systems for various industries. Info about what the Global Customer Support Manager role entails The Global Customer Support Manager oversees the daily operations of a geographically distributed Customer Support team across the UK, USA, Germany, and … China. This role combines strong leadership with strategic customer advocacy, aiming to enhance satisfaction through faster support responses, effective issue resolution, and ensuring customer feedback drives product and process improvements. The position involves building and maintaining strong relationships with key accounts, understanding their industries, and offering tailored solutions to meet their business goals. Acting as a trusted advisor and … point of escalation, the Manager works cross-functionally with engineering, product, and other internal teams to improve the customer experience, implement best practices, and prepare for new product releases. Frequent international travel is required, along with a deep understanding of the product portfolio, their applications, and the industries in which customers operate. Requirements of a Global Customer Support More ❯

Client Engagement & Support Manager - Financial Technology - London/Hybrid (Key skills: Client Engagement, Application Support, IT Operations, SLA Management, Stakeholder Management, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership) Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing teams … sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight. Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their Application Support Analysts and IT Operations team. This is a pivotal role responsible for maintaining exceptional service levels, overseeing client communications, and ensuring … smooth delivery of both support and operational functions. In this role, you'll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met. You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act as the … escalation point for major incidents, while contributing to the bank's wider technology strategy. In this role, you'll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events. You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support More ❯

ICT Support Manager - Watford, Hertfordshire - £48,000 + Pension + Parking This is an excellent role for an ICT Support Manager who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role. Responsibilities Assisting with providing support for users based on-site … and at remote locations throughout the UK Managing busy helpdesk function and overseeing calls from users requiring IT support Solving problems at 'first call' where possible or co-ordinating engineering support for users Producing job sheets and allocating work to be completed to team of field based engineers Providing support for hardware, software, services, tablets, Androids and More ❯

Support Desk Manager Up to 45k - 1 day office/4 days remote - Central Manchester Were seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background … service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate will triage incoming tickets, provide first-line support, and escalate issues to development teams as necessary. While not essential, experience with Adobe … Commerce is advantageous, with training and certification opportunities available. The role offers scope to manage small projects, conduct audits for new clients, and support server migrations. This position suits individuals with around three years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support More ❯

approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Brief Role Objective: The Application Support Manager is responsible for managing the provision of business critical software applications to enable the operation of LGT Wealth Management. The role includes management of a team of … has a broad remit including responsibility for the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the application support team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related incidents … service requests, and problems within agreed SLAs. Act as the escalation point for critical application issues and act as a major incident manager. Application Lifecycle Support Ensure effective support for applications throughout their lifecycle, including deployment, maintenance, and decommissioning. Collaborate with development, product and project teams to ensure smooth transitions from project to support. Stakeholder Engagement Maintain strong More ❯

the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for Application Support Manager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate … multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The Application Support team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the Application Support Manager is responsible for all aspects … pertaining to maintenance of the estate from ticket resolution to upgrades and patching. Quality of service delivery and support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, team management/coordination, customer engagement and a pragmatic approach will be required More ❯

/2025 Are you an experienced leader with a passion for digital innovation in healthcare? Our busy Medicines Management Pharmacy Services department is seeking a highly motivated Digital Support Manager to join our team highly effective team. Our Medicines Management Pharmacy Services department is at the heart of patient care, managing medicines and treatments across multiple specialties. The … stock control, fridge monitoring and supply chain management, we are committed to leveraging technology to deliver safe, efficient, and patient-focused services. Main duties of the job As Digital Support Manager, you will oversee both the technical and reporting teams responsible for maintaining, optimising, whilst working in partnership with Leeds Teaching Hospitals NHS Trust, Digital IT Team (DiT … and user experience. Your leadership will be crucial in: Managing a diverse team of digital specialists and analysts Co-ordinating system upgrades and integrations Developing robust reporting frameworks to support clinical and operational decision-making. Collaborating with cross-functional stakeholders including LTHT DiT, clinical teams, and external vendors Ensuring compliance with NHS data governance and security standards About You More ❯

Assistant Technology Support Manager Contract Length: 6 months Location: Leeds About the Opportunity Our client is committed to becoming the leading organisation for its customers and embracing the future of banking. To achieve this, they are enhancing their approach to system and application development by streamlining their IT estate while leveraging innovative tools for growth. What You'll … colleagues' experiences, the Lab has already delivered significant value across over 50 business processes since its implementation in 2018, and the journey is just beginning. As an Assistant Technology Support Manager, you will play a vital role in driving innovative solutions for colleagues interacting with IT. Collaborating closely with developers, analysts, and architects across all ServiceNow modules, you … will design, develop, and support solutions that enhance platform capabilities in a collaborative, Agile environment. Key Responsibilities Interpret user stories and support development through to implementation. Implement new functionalities on the ServiceNow platform. Collaborate with expert user interface third parties to enhance user experience. Essential Qualifications To be considered for this role, your CV should demonstrate the following More ❯

Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: £625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large … scale digital transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers More ❯

Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: £625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large … scale digital transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers More ❯

Support Account Manager – United Kingdom (12-Month Initial Fixed-Term Contract) Location: United Kingdom (Fully Remote) Company Overview 83zero has partnered with a leading global cybersecurity platform that delivers innovative solutions to protect businesses from evolving digital threats. Our client is committed to enhancing digital resilience and safeguarding critical infrastructure across industries. Role Overview We are seeking a … Support Account Manager on an initial 12-month fixed-term contract to support strategic enterprise customers in the United Kingdom . In this role, you will manage technical support engagements, ensuring customer satisfaction and successful platform adoption. You’ll act as a trusted advisor, combining technical expertise with strong business insight to help clients achieve their … cybersecurity goals. Key Responsibilities Deliver high-touch, proactive support tailored to the customer’s environment and business needs Facilitate issue resolution and guide customers through technical challenges Align the cybersecurity platform’s solutions with customer security strategies and priorities Generate and present regular status updates, root cause analyses, and performance reports Lead regular service reviews (weekly, monthly, quarterly) to More ❯

Are you looking for your next SaaS or CRM Support Team leadership challenge Eager to drive the success of a talented UK team supporting clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a … place. Learn more about our careers and how you can be part of their UK and global expansion journey. About the Role Our client is hiring a Regional Technical Support Delivery Manager to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence More ❯