26 to 50 of 129 Support Manager Jobs in the UK

Application Support Manager Head Resourcing is proud to be working with one of Scotland’s leading mutual financial organisations, as they seek to recruit an experienced Application Support Manager to join their Glasgow-based technology team. This is a key leadership role within the business, overseeing the delivery of high-quality application support across a … internal stakeholders, developers, and third-party vendors to ensure that software applications are stable, supported, and continually improved to meet business needs. Key Responsibilities: Manage and lead the Application Support team, ensuring the effective handling of support requests across the organisation. Own and continuously improve support processes, prioritising the resolution of issues and the delivery of excellent … and ensuring high performance. Act as the escalation point for complex incidents, liaising with internal technical teams and external vendors to ensure timely resolution. Oversee routine maintenance, monitoring, and support activities for key business applications. Work collaboratively with project teams and business users to support software changes, testing, and implementation. Ensure support documentation, procedures, and reporting are More ❯

IT Support Manager - £40,000 - MSP - Gillingham We are recruiting for an IT Support Manager on behalf of a leading Managed Service Provider (MSP) in the Gillingham area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of … service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP … DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform basic server administration tasks such as file sharing, security management, and user access control. Support and maintain Microsoft 365 environments, including troubleshooting and administration. Work with virtualization technologies such as VMware and Hyper-V. Implement and oversee backup and disaster recovery solutions. Communicate effectively with More ❯

Infrastructure 2nd Line Support Manager - £80,000-£90,000 - London An experienced IT Infrastructure (2nd Line) Support Manager, with a service orientated mindset is required for a leading London Market Insurer, based in the City of London. Are you ready to take ownership of a high-performing IT team and bridge the gap between exceptional service … innovative solutions. You'll oversee all IT operations, ensuring the seamless performance of server, Microsoft, Azure Cloud, and networking infrastructure. The role: Lead, motivate, and develop the 2nd Line Support Team to deliver excellent service. Act as an escalation point for resolving complex issues and bridging the gap between the Service Desk and Engineering teams. Drive service improvements and … implement efficient workflows to achieve targets. Schedule and conduct quarterly performance reviews. Partner with stakeholders to support the delivery of the IT Infrastructure roadmap and identify growth opportunities. Foster a service-oriented culture while implementing small changes via the change management process. Required experience and certifications: We're looking for a hands-on leader who thrives in a dynamic More ❯

Application Support Manager - Leicester Hybrid About the Role We are seeking a highly skilled and motivated Application Support Manager to lead a dynamic team responsible for the support, maintenance, and continuous improvement of business-critical applications. This role demands a hands-on professional with deep expertise in SQL , application testing , and a keen investigative mindset … to diagnose and resolve complex technical issues. You'll play a pivotal role in ensuring application reliability, performance, and user satisfaction. Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, root cause … ensure application stability and performance. Monitor application performance and proactively identify areas for improvement. Maintain and improve documentation for supported applications, processes, and troubleshooting guides. Drive continuous improvement in support processes, tools, and user experience. Ensure compliance with service level agreements (SLAs) and regulatory requirements. Requirements: Proven experience (5+ years) in Application Support, with at least 2 years More ❯

the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for Application Support Manager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate … multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The Application Support team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the Application Support Manager is responsible for all aspects … pertaining to maintenance of the estate from ticket resolution to upgrades and patching. Quality of service delivery and support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, team management/coordination, customer engagement and a pragmatic approach will be required More ❯

the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for Application Support Manager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. We celebrate … multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The Application Support team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the Application Support Manager is responsible for all aspects … pertaining to maintenance of the estate from ticket resolution to upgrades and patching. Quality of service delivery and support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, team management/coordination, customer engagement and a pragmatic approach will be required More ❯

Job Description: Job Title: Technology Support Manager Corp Title: VP Location: MLFC At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to … Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description: Overview: We're looking for a highly motivated and experienced Desktop Support Manager to lead our Trading and Non-Trading desktop support team in the UK. In this role, you'll be responsible for managing day to day team … dynamic environment, enjoys solving technical challenges, and is passionate about building a high-performing team. Responsibilities: Lead and develop your team: Manage, mentor, and motivate a team of desktop support technicians. Conduct performance reviews, provide regular feedback, and identify training and development opportunities for team members. Foster a collaborative and positive team environment that encourages learning and growth. Delegate More ❯

We have vacancies in the following sectors Select below to see the jobs in that sector We are seeking a highly motivated and experienced Digital IT Support Manager. The IT Support Manager will oversee our Digital Support & Technology team. The ideal candidate will ensure the smooth operation of our systems, manage a team of IT professionals … and implement effective IT strategies to support our healthcare services. A driving licence and the ability to travel to all MFT sites is required. Main duties of the job Key Responsibilities: Oversee the IT support team and manage daily operations. Ensure the reliability and security of IT systems across all hospitals. Develop and implement IT policies and procedures. … Coordinate with other departments to understand and meet their IT needs. Manage IT projects and ensure timely completion. Provide technical guidance and support to the team. Working for our organisation MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn and is on a different scale than most other NHS Trusts. We’re creating More ❯

Onsite & Remote IT Support TechnicianLocation: Central LondonSalary: £35,000About the companyOur client is a well-established Managed Service Provider based in Central London.Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting clients. Responsibilities Client Interaction: Engage … directly with clients, offering solutions and support for IT-related issues.Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions.Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.Networking Expertise: Work with TCP/IP, VLANs, and various networking … hardware-ideally UniFi, Aruba, and Cisco.Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided.Candidate Requirements Essential Skills and personal qualitiesCommunication Pro: Exceptional written and verbal communication skills.Tech Savvy: Experience with managing both PCs and Macs in a business environment.Cloud and Software: Familiarity with managing Office More ❯

Onsite & Remote IT Support Technician Location: Central London Salary: £35,000 About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing meeting … clients. Responsibilities Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues. Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions. Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls. Networking Expertise: Work with TCP/… IP, VLANs, and various networking hardware—ideally UniFi, Aruba, and Cisco. Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided. Candidate Requirements Essential Skills and personal qualities Communication Pro: Exceptional written and verbal communication skills. Tech Savvy: Experience with managing both PCs and Macs in a business environment. Cloud and More ❯

Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We are seeking a dedicated IT Support Manager to provide IT helpdesk and operational support for our London office. This role ensures smooth IT operations by addressing user issues, maintaining systems, and supporting daily … IT activities. The ideal candidate will be highly organised, customer-focused, and skilled in troubleshooting a variety of IT challenges. Responsibilities: User Support & IT Operations: Provide first- and second-line IT support to all UK office staff across hardware, software, networking, and productivity tools. Manage user accounts, device provisioning, and access controls across M365 and Google Workspace. Set … IT infrastructure, including switches, routers, firewalls, wireless access points, and VPN connections. Troubleshoot and resolve network connectivity issues and escalate to global teams or ISPs as needed. Administer and support Google Workspace, Microsoft Active Directory, Exchange Online, SharePoint, and Teams. Set up and maintain AV equipment and video conferencing systems (Lark, Teams) in meeting rooms. Manage software licensing, patching More ❯

Retire. It requires thought leadership, technical expertise, and the ability to navigate complex business challenges while applying a holistic approach. A new role has been created to lead service support activities, focusing on change management, release, transport, and service transition to ensure stability and performance of the SAP S/4Hana landscape. Do you thrive in project environments? Do … in SAP transformation projects? Join us in delivering this sustainable S/4HANA program and drive a successful digital transformation. What are we looking for? 7+ years in SAP Support leadership roles with at least 2 full lifecycle S/4Hana implementations. Strong knowledge of SAP Transport Management. Experience with ITIL-based change, incident, and problem management. Understanding of … parties. Ability to perform under pressure professionally. What will be your key responsibilities? Live and exemplify the Five Principles of Mars, Inc. Lead a small team and manage Service Support activities across the global S/4Hana landscape. Manage Release and Transport Management, Change and Configuration Management. Oversee tools and governance management. Ensure smooth service transition with proper documentation More ❯

Audit Quality - Digital Audit Support - Manager/Senior Manager Join to apply for the Audit Quality - Digital Audit Support - Manager/Senior Manager role at BDO UK Audit Quality - Digital Audit Support - Manager/Senior Manager 1 day ago Be among the first 25 applicants Join to apply for the Audit … Quality - Digital Audit Support - Manager/Senior Manager role at BDO UK Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations … and directly advise the owners and management teams leading them. We’ll broaden your horizons As experts on a wide number of issues, our Audit Quality Department (AQD) provides support to our specialists in audit/assurance and other business streams. From being on-hand to help with complex enquiries, to implementing and advising on policy and processes, AQD More ❯

Customer Services Manager- Blackburn, Lancashire This leading Software Solutions provider based in Blackburn are looking for an experienced Service Delivery Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership role ideal for someone who combines technical expertise with a passion for team leadership and service excellence. Core responsibilities for … thisCustomer Services Manager role: As the Customer Services Manager, youll play a critical role in ensuring high-quality, efficient support across all customer touchpoints. Lead and manage a team of software support analysts, first-line support, and third-party service partners Oversee day-to-day service desk operations, including ticket triage, resolution, and escalations Drive … regular performance reporting and service insights to senior stakeholders Identify out-of-scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support or service delivery team (ideally 510 people) Background in software or ERP environments supply chain or POS experience a bonus Strong track record in meeting SLAs, improving customer experience More ❯

social platforms like Twitter, Facebook, and Google+; TribePad : login to our social recruitment platform; trackerToken-4 : track marketing activity sources; visitToken-4 : determine how visitors found our website. Technical Support Manager Location: London, Strand Type: Full-time Posted: 3 Days Ago Requisition ID: R06615 Your role What you'll be doing What We Need Corpay is hiring a … Technical Support Manager for our Cross Borders business in London. This newly created role involves managing a small, globally distributed team supporting applications on Windows servers and SaaS solutions, reporting to the Technical Operations Director, and collaborating with IT teams. How We Work The role is hybrid, based in London, with provided workspace, equipment, and training. Responsibilities include … Managing application support staff and incident activities; Supporting and managing applications on Windows servers and SaaS platforms; Training and coaching team members; Collaborating with infrastructure teams; Providing technical support for Windows environments, financial applications, and monitoring tools; Handling vulnerability management, process documentation, and service improvements; Communicating during incidents and project updates; Qualifications & Skills Experience leading support teams More ❯

Join to apply for the ICT Application Support Manager role at VolkerWessels UK . VolkerWessels UK is a market-leading contracting group comprising five closely linked businesses. We provide innovative solutions for civil engineering and construction sectors, including rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting to the Head of Application Support, you will … oversee the support and maintenance of applications. Based in Hoddesdon, this role involves line management responsibilities and requires a flexible, adaptable individual committed to delivering excellent support for business-critical applications. About Our Role Improvements: Enhancing system resilience and supporting daily operational technology. Processes: Understanding and optimizing support processes to ensure effective service delivery. Leading sprint releases … thorough testing and business approval. Collaborating with product owners to develop strategies. Managing vendors to ensure service delivery. Meeting or exceeding service level agreements and metrics. Reviewing and improving support processes for efficiency and customer satisfaction. Engaging with stakeholders and maintaining strong relationships. Managing and coaching the support team, monitoring performance, and providing technical guidance and mentorship. About More ❯

Job Description We are currently seeking a Senior IT Support Manager . In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us … larger business initiative Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory Responsibilities for IT Manager Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure Help define IT infrastructure strategy, architecture, and processes … work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions Train employees on both software and hardware, troubleshoot, and provide technical support when needed Develop and execute disaster procedures, and maintain data backups Manage information technology and computer systems Identify problematic areas and implement strategic solutions in time Preserve assets, information More ❯

timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed. About the Role: We are seeking an experienced Senior Support Manager to lead our Big Data Platform support team. The successful candidate will have a strong background in application support, team management, and collaboration across multiple … regions. This role requires a strategic thinker who can drive team performance, ensure seamless platform operations, and foster collaboration with global stakeholders. Responsibilities: The Application Senior Support Manager is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯

required: Yes col-narrow-right Job Reference: c2ddb263b6e1 Job Views: 16 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: IT Support Officer/Manager Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteer-led think tank supporting and advocating the application of blockchain technology in the … global fight against climate change. We are looking to recruit a couple of highly motivated and enthusiastic VOLUNTEERS serving as IT Support Officers to provide support for our computer systems and networks. More experienced candidates will be appointed as Senior IT Support Officers or IT Support Managers. IT Support Officers will also be given exposure … to our projects on blockchain, artificial intelligence, and other emerging digital technologies under development. The ideal candidates will be responsible for providing frontline IT support for the BCI Volunteers with their IT requirements. As part of the Technology Officer Grade, the IT Support Officers will be responsible for the smooth running of server systems and ensuring that users More ❯

Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central … quality support team. As experts on a wide number of issues, our Quality Review & Support team (QRST) within the Audit Quality Department (AQD) provides support to our client-facing specialists in audit/assurance. From performing independent quality reviews on a selection of our listed and PIE audits, to being on-hand to help with complex enquiries … Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality audits by performing targeted reviews on More ❯

Social network you want to login/join with: Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits Overview: A global financial services firm is hiring a desktop/2nd Line & Infrastructure Support Manager to lead a newly formed team supporting critical IT operations. Acting as the bridge between 1st Line Support and 3rd … a strong service delivery mindset, excellent technical grounding, and proven people management experience. Role & Responsibilities: Lead and develop the 2nd Line Infrastructure team Oversee incident, problem, and change management Support complex technical escalations Drive service improvement and operational excellence Contribute to infrastructure roadmap and automation initiatives Experience managing 2nd/3rd Line teams in enterprise environments Strong knowledge of … Proficient in PowerShell (Terraform a bonus) ITIL knowledge and relevant technical certifications Package: Discretionary bonus Excellent pension contribution (up to 17%) Excellent additional lifestyle and health benefits Desktop & Infrastructure Support Manager - Hybrid/London - £90K + Benefits #J-18808-Ljbffr More ❯

Job Title: Service Delivery Manager (Service Desk/Support) Location: Warwick (hybrid 3 days onsite/2 remote) Salary: £60K–£70K + benefits Reports to: MD Of Digital Overview: Our client is an established digital consultancy who are scaling rapidly this year due to high demand for their products and services. As a result, they are on the … look out for an experienced Service Delivery Manager to support its expanding product and client portfolio. This hands-on role involves managing customer queries, overseeing support operations, and ensuring smooth delivery of services and deployments across their client base. Key Responsibilities: Manage and triage support tickets, ensuring timely resolution and communication. Monitor SLAs and KPIs, maintaining … high service quality. Lead offshore support teams to align with service standards. Act as the main contact for clients on service-related matters. Collaborate with cross-functional teams to resolve issues and support transitions. Conduct incident reviews and root cause analysis. Oversee service transitions for new projects and clients. Drive service improvements and produce performance reports. Skills & Experience More ❯

Support Manager - Cyber security - Hybrid role - Amazing opportunity to take your career to the next level. Excellent salary + Pension + Health + stock options + hybridworking- 2 days in the office per week. This is an excellent opportunity for an experienced systems support m anager whois looking for a new challenge supporting a cloud first transformation. … Do you have experience of leading and managing and IT support team ideally within a multi-site set-up and are looking for a career move working for a cutting edge cyber security company. Any international support experience an advantage. About the role:- The role ensures high performance and availability of internal systems for all users, contributing to … strategic IT decisions, and supporting a Cloud First transformation using Microsoft Azure. You will also be responsible for mentoring the Internal Support Team and ensuring service excellence. Opportunities like this do not come up very often and this could really be a landmark moment in your career. You will be working for one of the most innovative software/ More ❯

Refresco Kegworth, England, United Kingdom Customer Technical Support Manager Are you an experienced technical support professional with a passion for customer service and quality improvement? We're seeking a Customer Technical Support Manager to lead and strengthen the technical relationship between our company and our valued customers. This is your chance to make an impact … at a dynamic, forward-thinking drink manufacturer committed to excellence. Customer Technical Support Manager – Refresco UK Day shift, Monday to Friday 8:30am – 5pm (4pm Friday) Hybrid working - 2 days at home, 3 days in office What’s in it for you: Tailored competitive salary dependent upon experience 10% annual bonus 5% Employer pension X3 Life assurance … additional healthcare cover, dental insurance, 10X life assurance, car package, will writing services, financial advice services, activities pass, discounts on major retailers. About The Role As the Customer Technical Support Manager, you will be the primary point of contact for our customers' technical needs. You will ensure that customer expectations are met in a timely and efficient manner More ❯

Social network you want to login/join with: The TNB Manager will play a critical role in organizing and integrating the NewsTech shared technology services model across several News Corp business units, including NewsUK, Dow Jones, HarperCollins, OPIS, Sun, and Storyful. The individual in this position will be responsible for developing and managing a best-in-class IT … Support function, ensuring that a premium level of technical support and customer service is provided across the organization. This person will also measure and report against predefined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This role requires a technology enthusiast with strong relationship-building skills who can effectively organize a team of experts to meet … company needs and support NewsTech’s mission. The position will be based out of The News Building (TNB) office in London. Responsibilities Lead and motivate Support Technicians at TNB to ensure that service quality and output meet business requirements and align with SLAs. Manage and coordinate urgent and complex support issues. Lead efforts in service optimization, integration More ❯