26 to 50 of 61 Support Manager Jobs in the UK

ERP Support Manager (ERP, Application Support, Stock Management) - Join a growing ERP software leader with clear progression routes and hybrid working! 2 days per month in Milton Keynes. This is a chance to run an ERP support team has a man manager for an ERP vendor. Ideally you will be a support manger for … Kerridge OGL Epicor IRIS OneAdvanced Infor Priority ERP Sage 200, Sage Intacct Sage X3 Business Central Orderwise Or other ERP solution You will need a strong background in application support, managing team, managing the "queue" across first second and third line support. You will get involved in: Appraisals Interviews Training schedules Roster management Customer meetings Negotiating SLA's And More ❯

ERP Support Manager (ERP, Application Support, Stock Management) - Join a growing ERP software leader with clear progression routes and hybrid working! 2 days per month in Milton Keynes. This is a chance to run an ERP support team has a man manager for an ERP vendor. Ideally you will be a support manger for … Kerridge OGL Epicor IRIS OneAdvanced Infor Priority ERP Sage 200, Sage Intacct Sage X3 Business Central Orderwise Or other ERP solution You will need a strong background in application support, managing team, managing the "queue" across first second and third line support. You will get involved in: Appraisals Interviews Training schedules Roster management Customer meetings Negotiating SLA's And More ❯

IT Support Team Manager Suffolk We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and … technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery … all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects, from planning More ❯

IT Support Team Manager Suffolk We are currently recruiting on behalf of our client for an experienced IT Support Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will bring strong leadership and … technical expertise to the role, ensuring the team provides timely, effective, and professional IT support to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide the team to ensure adherence to best practices in troubleshooting, user support, and service delivery … all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of IT support are essential. Key Responsibilities: Lead and mentor the IT support team, ensuring the daily operations and escalations are handled effectively and efficiently. Take ownership of internal IT projects, from planning More ❯

ERP Support Manager (ERP, Application Support, Stock Management) - Join a growing ERP software leader with clear progression routes and hybrid working! This is a chance to run a an ERP support team has a man manager. You will need a strong background in application support, managing team, managing the "queue" across first second and third … line support. A background in ERP is ideal, especially around Distribution, stock and warehousing but Good application support management would be considered. You will get involved in: Appraisal Interviewing Training schedules Roster management And this role reports to the operations director. The team functions well and is happy, there is very limited staff turnover, this is a new role More ❯

ERP Support Manager (ERP, Application Support, Stock Management) - Join a growing ERP software leader with clear progression routes and hybrid working! This is a chance to run a an ERP support team has a man manager. You will need a strong background in application support, managing team, managing the "queue" across first second and third … line support. A background in ERP is ideal, especially around Distribution, stock and warehousing but Good application support management would be considered. You will get involved in: Appraisal Interviewing Training schedules Roster management And this role reports to the operations director. The team functions well and is happy, there is very limited staff turnover, this is a new role More ❯

Department: Customer Support Location: Milton Keynes Compensation: £50,000/year Description As the Customer Support Manager, you will lead the frontline of our customer support operations, ensuring timely, effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and … bring your personality, your flare for customer service and you'll likely enjoy and be able to deliver the following: Manage the day-to-day operations of the customer support helpdesk, ensuring SLAs and OKRs are consistently met. Lead, coach, and develop a team of support analysts to deliver exceptional service across multiple channels (email, chat, phone, ticketing … Monitor ticket queues, escalate critical issues, and ensure timely resolution of customer problems. Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. Analyse support trends and customer feedback to identify areas for improvement and inform product and process enhancements. Collaborate with Product, Professional Services, and Customer Experience teams to ensure a seamless customer More ❯

has been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we … how they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations … keeping performance on track, and creating a positive, high-performing team culture. Whilst this isn't a technical role, you should understand how to lead a B2B support function, manage escalations, and deliver a great customer experience at scale. You'll oversee daily operations, including the balancing of workloads, meeting SLAs, and maintaining strong response times for customers. In More ❯

Support Team Manager Location: Brecon, Wales Salary: £33,000 Hours: 37.5 per week (Mon - Fri Occasional evening and weekend work) Contract: Permanent Yolk Recruitment's Public Sector and Not-for-Profit division is proud to be partnering with a well-known Welsh charity that supports vulnerable individuals, in the search for an experienced Support Team Manager More ❯

Overview Systems Support Manager Location: Newbury Competitive salary Churches Fire isa highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking a Systems Support Manager. Responsibilities Manage and … solely responsible for specialist software support (client facing portal, assessor application to conduct risk assessments), queries and issues for all internal staff and entire client base (existing and new business). Main contact for staff and clients for existing and new software packages. Manage and conduct existing/new client training sessions for the entire software package (client facing … database where required. Primary IT contact (hardware and software) for office-based staff, employed and associate assessors and clients. Manage escalated IT issues (infrastructure, hardware and software) with IT support company. Manage company software services out of hours as/when required - server reboot/maintenance. Manage IT equipment ordering process for all new starters (office and field based More ❯

A Project Support/Junior Project Manager is required for a major ERP/Business Transformation Program being delivered in GB, Europe and the USA. Supporting the Program Manager to provide co-ordination, monitoring and control across all workstreams. The role ensures that program governance, reporting, risk/issue tracking, and cross-workstream alignment run smoothly, enabling … the Program Manager to focus on strategic direction and executive-level engagement. Key Objectives 1. Ensure visibility & control: Maintain accurate, timely reporting on status, risks, issues, dependencies, and milestones across all workstreams. 2. Enable delivery discipline: Support adherence to program governance, RAID (Risks, Assumptions, Issues, Dependencies) management, and quality gates. 3. Facilitate cross-workstream collaboration: Ensure workstream leads … are aligned on deliverables, dependencies, and timelines. 4. Support program communication: Produce clear, concise updates and program documentation for leadership and stakeholders. 5. Be a point of continuity: Provide consistent day-to-day operational support, ensuring nothing falls through the cracks. This is a fantastic opportunity for a Project Support/Junior Project Manager wanting to More ❯

A Project Support/Junior Project Manager is required for a major ERP/Business Transformation Program being delivered in GB, Europe and the USA. Supporting the Program Manager to provide co-ordination, monitoring and control across all workstreams. The role ensures that program governance, reporting, risk/issue tracking, and cross-workstream alignment run smoothly, enabling … the Program Manager to focus on strategic direction and executive-level engagement. Key Objectives 1. Ensure visibility & control: Maintain accurate, timely reporting on status, risks, issues, dependencies, and milestones across all workstreams. 2. Enable delivery discipline: Support adherence to program governance, RAID (Risks, Assumptions, Issues, Dependencies) management, and quality gates. 3. Facilitate cross-workstream collaboration: Ensure workstream leads … are aligned on deliverables, dependencies, and timelines. 4. Support program communication: Produce clear, concise updates and program documentation for leadership and stakeholders. 5. Be a point of continuity: Provide consistent day-to-day operational support, ensuring nothing falls through the cracks. This is a fantastic opportunity for a Project Support/Junior Project Manager wanting to More ❯

Group Company Secretary working closely with other senior leadership in Monzo' group governance and company secretarial team which is part of Monzo's Legal & Board Governance Collective. The Board Support Manager will be responsible for providing strategic and operational support to the boards of directors of the Monzo Group and its subsidiary companies in the UK, EU … and US to ensure the smooth and effective functioning of boards and their committees. The role will also manage and be supported by Board Support Assistants working in the Group Board Support team. The role will therefore interact closely with and advise Monzo's Group and subsidiary directors and company secretaries for Monzo's subsidiaries to ensure the … smooth flow of information across the Group. This role involves managing the Board Support function, ensuring compliance with governance regulations and acting as a key point of contact for board members and stakeholders. Working closely in collaboration with the Group Company Secretary and other senior leaders within the Company Secretarial function, the Chair and Directors of the Group and More ❯

As an IT Support Manager is required to provide 1 st and 2 nd level support in a busy organisation with multiple users. Some of your duties will include: Managing, organising and evaluating IT systems and electronic data operations Installing and configuring hardware, software, networks, printers and scanners Ensuring security of data, network access and backup systems More ❯

This growing and successful Software Consultancy are looking for a Support Manager, this role is hybrid and based in Hemel Hempstead. To be considered they are looking for the following: Knowledge and Experience Proven experience supporting ERP systems, ideally within the Intact iQ ecosystem or similar tailored platforms Deep understanding of customer needs and the ability to translate … technical solutions into business value. Strong grasp of ERP architecture, data flows, and integration points across finance, inventory, and CRM modules. Demonstrated ability to lead and inspire support teams, manage performance, and drive continuous improvement. Skilled in using support metrics and customer feedback to inform decisions and improve outcomes. Clear, confident communicator with the ability to engage technical … and non-technical stakeholders alike Preferred Qualifications and Experience Proven experience managing or leading support teams in a customer-focused environment Solid understanding of ERP systems, ideally including Intact iQ or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in customer support, operations More ❯

rapidly. They were 15% over target last year and have invested that money back in to the business to ensure a future proof environment. You will help lead the support team through projects such as new systems, office fit out, as well as mentor and lead the team in to an exciting transition alongside the Head of IT. Responsibilities … As an IT Support Team Manager you will... Deliver high quality, user centric customer service, maintain & improve support standards. Lead, manage and coordinate IT projects. Oversee documentations, training and team performance tracking. Contribute and influence the IT Strategy. Requirements: As an IT Support Team Manager, you will need... Extensive technical knowledge of M365, Azure AD … and configurations of Windows Servers stack. Awareness of IT Operating standards, a focus on Cyber Security standards and practices. Experience managing or leading a team. Benefits: As an IT Support Team Manager, you will... Annual company performance bonus (Paid for the last 18 years) Healthcare Plan Enhanced Holiday & Pension scheme, both rise with service Training & Development plans Does More ❯

our parts. Committed to quality, our work positively impacts society. Fully remote since inception, we prioritise work-life balance, autonomy, flexibility, and environmental sustainability. The Role Being a Customer Support Manager at Bit Zesty means taking ownership of our support operations and providing excellent client service for their live digital products. It's about collaboration, attention to … detail, analytical thinking, and reliability. Reporting to the Senior Project Manager, you will work closely with a culturally diverse team of developers, UX designers, and Project Managers. Key Responsibilities Ensure client happiness by prioritising and taking responsibility for issues and requests across multiple projects. Analyse client issues, document requirements, and define acceptance criteria. Collaborate with developers and designers to … resolve support issues. Communicate priorities, expectations, and budget constraints to the team. Test features to ensure deliverables meet client and quality standards. Monitor estimates vs. actuals and manage client expectations. Plan and oversee larger product improvements to meet deadlines. Write user stories, create estimates, and manage project boards. Identify risks, escalate issues, and produce incident reports. Ensure time logging More ❯

Overview As an ICT Support Manager, you are required to provide first and second line support in a busy organisation with multiple users. Good hardware and software knowledge is required. Responsibilities Managing, organising and evaluating IT systems and electronic data operations Installing and configuring hardware, software, networks, printers and scanners Ensuring security of data, network access and More ❯

multi‐module SaaS platform that’s fast becoming the go‐to choice in its industry. Rapid-growth plans, where ideas turn into global impact. The Opportunity: As the Customer Support Manager, you'll help to transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how … on’ role! This is a fantastic opportunity to take solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst … championing coaching and development of your team! The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with more complex SaaS solutions (multi-product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front More ❯

multi‐module SaaS platform that’s fast becoming the go‐to choice in its industry. Rapid-growth plans, where ideas turn into global impact. The Opportunity: As the Customer Support Manager, you'll help to transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how … on’ role! This is a fantastic opportunity to take solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst … championing coaching and development of your team! The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with more complex SaaS solutions (multi-product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front More ❯

multi‐module SaaS platform that’s fast becoming the go‐to choice in its industry. Rapid-growth plans, where ideas turn into global impact. The Opportunity: As the Customer Support Manager, you'll help to transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how … on’ role! This is a fantastic opportunity to take solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst … championing coaching and development of your team! The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with more complex SaaS solutions (multi-product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front More ❯

Technical Support Manager - Construction/Consultancy Midlands region £52,000 + Car Allowance £5740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness allowance Are you currently working in a technical construction role such as building surveying, architecture, project management, or asset management? Would you like to step away from day … development. The Role: *Act as a technical advisor and liaison between public sector clients and contractors. *Ensure awarded construction projects run smoothly and meet compliance standards. *Provide dispute resolution support to keep projects on track. *Attend 2-3 meetings per week with clients and contractors (ApCos) across the Midlands. *Conduct regular site visits and troubleshoot technical or delivery issues. … Participate in tender evaluations, framework support, and technical audits. *Represent the organisation at client meetings, industry events, and internal team days. *Attend the Uxbridge office every Wednesday for team collaboration. The Person: *Technical background in Building Surveying, Quantity Surveying, Architecture and Construction Project Management *Ideally have experience working with or for public sector bodies (housing associations, local authorities). More ❯

This growing and successful Software Consultancy are looking for a Support Manager, this role is hybrid and based in Hemel Hempstead. To be considered they are looking for the following: Knowledge and Experience Proven experience supporting ERP systems, ideally within the Intact iQ ecosystem or similar tailored platforms Deep understanding of customer needs and the ability to translate … technical solutions into business value. Strong grasp of ERP architecture, data flows, and integration points across finance, inventory, and CRM modules. Demonstrated ability to lead and inspire support teams, manage performance, and drive continuous improvement. Skilled in using support metrics and customer feedback to inform decisions and improve outcomes. Clear, confident communicator with the ability to engage technical … and non-technical stakeholders alike Preferred Qualifications and Experience Proven experience managing or leading support teams in a customer-focused environment Solid understanding of ERP systems, ideally including Intact iQ or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in customer support, operations More ❯

Go back Manchester University NHS Foundation Trust Focused Support Team Manager - Learning Disability The closing date is 22 September 2025 We have a fantastic opportunity in Royal Manchester Children's Hospital (RMCH) and Managed Clinical Services (MCS) for an inspirational Team Manager. Are you an experienced learning disability nurse with a specific interest in Children and Young People … Would you like to co-lead and develop a unique team and service within the acute hospital setting? The Focused Support Team support delivery of high quality care to children and young people with learning disability, autism or both and mental health within the acute hospital setting. You will lead on providing guidance, teaching and specialist knowledge to … patients, carers and staff in conjunction with promoting the needs and rights of children and young people with mental health illness, learning disability, neurodiversity or both. As Team Manager the successful applicant has a key leadership and management role within the organisation. Alongside the Team Manager for Mental Health, you will be a specialist advisor across the hospital More ❯

Service Transition Manager Location: Leeds, Wellington Place/Edinburgh Contract: 12 months Day Rate: Max £625 per day Via Umbrella Hybrid 2 days in office per week required Are you an experienced Service Transition Manager with a passion for ensuring new services are delivered seamlessly into live environments? We are looking for someone who can bridge the gap … between technical delivery and operational support, ensuring every service is robust, scalable, and ready from day one. What you will be doing Leading the onboarding and migration of new technologies and services Driving User Acceptance Testing (UAT) and ensuring operational readiness Collaborating with engineering, support, and operations teams to embed support models Building processes that improve long More ❯