26 to 50 of 82 Support Specialist Jobs in the UK

IT End User Support Specialist - On-site - Thame We are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and Devices … available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities: * Provide high quality End User IT support to colleagues and stakeholders across the business * Act as a key point … of contact for the wider business and the IT Support function * Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: * Experience with SCCM or Intune * Confidence administering and maintaining networks * Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and More ❯

IT End User Support Specialist - On-site - Sowerby Bridge We are on the hunt for a skilled and passionate End User Support specialist to join a growing international business providing support to stakeholders across the business for IT related issues. This role will enable users to take full advantage of the Hardware, Software, Applications, and … Devices available to them to support business goals while providing a top tier experience for the end users. This is an on-site role working 37hrs per week, with a half day on Fridays finishing at lunch time. Role Responsibilities: * Provide high quality End User IT support to colleagues and stakeholders across the business * Act as a key … point of contact for the wider business and the IT Support function * Troubleshoot hardware and software related issues with scope to escalate issues to team leaders and more senior colleagues as needed Experience and Skills: * Experience with SCCM or Intune * Confidence administering and maintaining networks * Experience working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices More ❯

Infrastructure Engineer & Support Specialist Salary: Competitive Location: Westerham - TN16 This is a Permanent, Full Time vacancy that will close in 23 days at 23:59 BST. The vacancy We are looking for an Infrastructure Engineer & Support Specialist to join our IT team based at our Westerham site. This a permanent, full time, on-site position. You … ll work closely with business stakeholders to deliver projects, support end-users, and ensure the smooth running of our networks, servers, and key technology platforms. This is a hands-on role where no two days are the same – from providing 1st and 2nd line support, to managing infrastructure, to driving forward key improvements across our systems. What You … ll Be Doing Supporting all IT Infrastructure, Networks, and Operations across the EMEAA business. Managing IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting More ❯

Infrastructure Engineer & Support Specialist Salary: Competitive Location: Westerham - TN16 This is a Permanent, Full Time vacancy that will close in 23 days at 23:59 BST. The vacancy We are looking for an Infrastructure Engineer & Support Specialist to join our IT team based at our Westerham site. This a permanent, full time, on-site position. You … ll work closely with business stakeholders to deliver projects, support end-users, and ensure the smooth running of our networks, servers, and key technology platforms. This is a hands-on role where no two days are the same from providing 1st and 2nd line support, to managing infrastructure, to driving forward key improvements across our systems. What You … ll Be Doing Supporting all IT Infrastructure, Networks, and Operations across the EMEAA business. Managing IT assets, including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting More ❯

Job Title: IT Support Specialist Job Overview We are seeking a skilled and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our technology infrastructure by installing, maintaining, and troubleshooting hardware, software, and networks. This role requires strong technical expertise, problem-solving skills, and the … ability to provide excellent support to end users. Key Responsibilities Install, configure, and upgrade software applications and systems. Establish, monitor, and maintain reliable networks and IT systems. Troubleshoot technical issues, identify root causes, and implement effective solutions. Conduct regular system maintenance checks to ensure performance and security. Repair and restore hardware, software, and network components as required. Provide comprehensive … IT support and services to staff, ensuring minimal downtime. Manage hardware and software lifecycles, including maintenance, updates, and replacements. Offer end-user support, training, and guidance to resolve technical challenges. Plan and execute IT-related projects, ensuring timely delivery and adherence to goals. Qualifications & Skills Proven experience in IT support, system administration, or a related field. Strong More ❯

Job Title: IT Support Specialist Job Overview We are seeking a skilled and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our technology infrastructure by installing, maintaining, and troubleshooting hardware, software, and networks. This role requires strong technical expertise, problem-solving skills, and the … ability to provide excellent support to end users. Key Responsibilities Install, configure, and upgrade software applications and systems. Establish, monitor, and maintain reliable networks and IT systems. Troubleshoot technical issues, identify root causes, and implement effective solutions. Conduct regular system maintenance checks to ensure performance and security. Repair and restore hardware, software, and network components as required. Provide comprehensive … IT support and services to staff, ensuring minimal downtime. Manage hardware and software lifecycles, including maintenance, updates, and replacements. Offer end-user support, training, and guidance to resolve technical challenges. Plan and execute IT-related projects, ensuring timely delivery and adherence to goals. Qualifications & Skills Proven experience in IT support, system administration, or a related field. Strong More ❯

tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon. We're growing and we're currently looking for a Product Support Specialist to join us. About The Role We're seeking an experienced and enthusiastic Product Support Specialist to join our growing global team. As part of … the Reachdesk Product Support team, you'll communicate directly with B2B customers and vendors to answer enquiries, resolve issues, manage documentation, and ensure that all customers receive an outstanding level of service. You'll work closely with Customer Success, Product, and Engineering teams to ensure a speedy diagnosis, prioritization, and resolution of all issues. We want you to be … priorities, and roadmap based on your frontline knowledge of customer needs. Last but not least, you'll have a unique opportunity to make an impact on a growing Product Support team. Key Responsibilities Communicating directly with users and vendors to answer product questions and address issues through email, chat, and video conferencing. Providing consultative service by identifying customer goals More ❯

Job summary Join the NHS Business Service Authority as a Support Specialist! Are you passionate about using technology to make a real impact? Do you have experience in software support and a keen interest in supporting essential NHS services? Can you work closely with a talented and motivated team in a business-critical environment, maintaining and enhancing … inclusion networks Excellent pension (20.6% employer contribution) NHS Car lease scheme Access to a wide range of benefits and high street discounts! Main duties of the job As a Support Specialist your main duties will be: Ensuring critical NHS BSA back-office applications are supported and maintained to exceptional standards. These systems support thousands of current and … meet stated requirements. 4. Monitors and supports the efficient and effective running of bespoke, third-party and mixed services. Uses incident, problem, request andchange management processes and systems to support successful implementation of system enhancements and fault resolutions. 5. Possesses an advanced skill-level in the technologies (methodologies, languages etc) which have been adopted by BSA TechnologySolutions. 6. Supporting More ❯

Remote-first role with flexible working hours. Opportunity to shape your role and contribute to product evolution. Join a fast-growing tech company expanding internationally. Were hiring a SaaS Support Specialist on behalf of a leading software provider in the Tech For Good sector. This is a customer-facing role where youll manage onboarding, deliver training, and resolve … support queries across a suite of applications. You'll be joining a company that is improving the lives of SEND children, saving money for local government and cutting carbon emissions! What experience youll need to apply Proven experience in training delivery and support of SAAS products. Familiarity with support platforms such as Zendesk, Jira, or Confluence. Strong … or route optimisation tools. Knowledge of local government or public sector services. Interest in process improvement and emerging technologies such as AI. What youll be doing As a SaaS Support Specialist, youll play a key role in ensuring customers have a smooth and successful experience with the software. Youll be responsible for troubleshooting and resolving user queries from More ❯

this position, including skills, qualifications, and experience. Opportunity to shape your role and contribute to product evolution. Join a fast-growing tech company expanding internationally. Were hiring a SaaS Support Specialist on behalf of a leading software provider in the Tech For Good sector. This is a customer-facing role where youll manage onboarding, deliver training, and resolve … support queries across a suite of applications. You'll be joining a company that is improving the lives of SEND children, saving money for local government and cutting carbon emissions! What experience youll need to apply Proven experience in training delivery and support of SAAS products. Familiarity with support platforms such as Zendesk, Jira, or Confluence. Strong … or route optimisation tools. Knowledge of local government or public sector services. Interest in process improvement and emerging technologies such as AI. What youll be doing As a SaaS Support Specialist, youll play a key role in ensuring customers have a smooth and successful experience with the software. Youll be responsible for troubleshooting and resolving user queries from More ❯

We have a new opportunity based in Belfast for a proactive AV Support Specialist to act as the first point of contact for clients needing training or support. Working closely with Project Managers and technical teams, you will ensure systems run smoothly while building strong client relationships. The ideal candidate will be outgoing, detail-oriented, and confident in … industry-leading expertise, they design and install cutting-edge systems including PA/audio, digital signage, interactive technology, video conferencing, and live event services. Key Responsibilities: 1. On-Site Support: Respond promptly to client requests for AV support, diagnosing and resolving issues with audiovisual systems at client locations. 2. Client Relationship Management: Maintain strong, professional relationships with existing … clients, ensuring satisfaction and trust in our services as their primary point of contact for any support inquiries. 3. Training & Education: Conduct group training sessions for clients and end-users on the proper use and maintenance of AV systems. 4. Documentation & Records: Keep accurate records of client equipment, service history, and support interactions to ensure continuity and quality More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance … to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed … in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance … to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed … in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised More ❯

Sales Support & Customer Service Manager 4715 Hemel Hempstead Salary: £30,000 - £35,000 + yearly bonus Monday - Friday, 9:00am - 5:30pm We are recruiting for a Sales Support & Customer Service Manager to join a busy and growing office in Hemel Hempstead. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys supporting … Account Managers, and is confident managing a customer service team while delivering outstanding service. Reporting to the Operations Associate Director, you will oversee the customer service team, support sales activities, and manage the CRM system. You'll also take full ownership of the order fulfilment process while ensuring the highest standards of accuracy, service, and efficiency. What you'll … be doing Sales Support Provide proactive support to Account Managers in all sales activities. Prepare and distribute sales reports and dashboards. Support onboarding of new customers and ensure smooth handover. Liaise with marketing to keep sales materials and product information up to date. Identify and share upsell opportunities to achieve sales through service. Order Fulfilment Own the More ❯

passion for customer service? Do you enjoy problem-solving, working with innovative products, and helping customers get the best out of their systems? We’re looking for a Product Support Specialist to join our growing support team. In this role, you’ll be at the forefront of customer interaction—delivering high-quality support, resolving technical queries … and ensuring every customer feels valued. What you’ll be doing Providing first-class technical support to customers worldwide, handling enquiries from first contact through to resolution. Delivering both remote and on-site support, including customer product installations. Creating and maintaining accurate product documentation. Supporting new product releases by executing test scripts and contributing feedback. Building strong relationships … with customers and working closely with the wider support team to continuously improve services. What we’re looking for Strong communication and interpersonal skills, with the ability to explain technical concepts clearly. Good working knowledge of computer systems in a laboratory environment. Confident with general software use in Windows environments. Analytical problem-solver with the ability to manage and More ❯

expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role xAI is seeking a detail-oriented IT Support Specialist to join our IT team. The ideal candidate will have a strong background in IT support, particularly with modern SaaS tools across multiple operating systems, and … will be responsible for ensuring all employees have the technical support needed to perform their tasks efficiently. This role involves direct technical support, system troubleshooting, and maintaining our IT infrastructure to ensure high availability and security. Responsibilities Provide first-level contact and convey resolutions to user issues via the help desk system or via in-person support for macOS, Windows, and ChromeOS platforms. Troubleshoot and resolve hardware, software, and networking issues for end-users across different operating systems. Support and train users on Rippling for HR management, GSuite for productivity, Slack for communication, and Tailscale for secure network access, ensuring compatibility and optimal performance on various OS platforms. Manage user accounts, permissions, and access rights More ❯

RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT Support Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: You’ll … be providing essential first and second-line technical support across the business, helping employees resolve a range of IT issues—from setting up equipment to troubleshooting network problems. What You’ll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and phones … records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What We’re Looking For: 1 year of experience in a similar IT support role Good knowledge of Windows 10/11, Office 365, and common IT tools Clear communicator with a strong customer-service mindset Organised, self-motivated, and able to prioritise More ❯

Dynamics 365 Business Central Support Specialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯

Dynamics 365 Business Central Support Specialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to … join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office 365, and … Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor systems More ❯

agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

by Deloitte's Fast 500 , Linkedin's Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees! About the Role As a Customer Support Specialist, UK, you will be the first-responder for Attentive's customers in the UK and globally, troubleshooting and resolving technical issues, and helping to reduce and remove … friction between our customers and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry. This role requires a special combination of high-level professional communication skills, the ability to analyze, troubleshoot, and resolve complex technical issues, and the leadership acumen needed to help us … establish the Attentive Support program in the UK region. You are a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive customers via email and live chat to provide More ❯

means you must be a UK national or have resided in the UK for at least 5 years. This is a remote role with flexible working. The Associate Business Support Specialist will work within the Business Support Team within our busy Customer Delivery Department providing day-to-day administrative and operational support to the department. Duties … dependencies found within the Customer Office Collaborating with different teams to identify and implement process improvements Answering ad hoc queries from across the business Additional tasks as required to support the Customer Office function Core Competencies: Previous experience working for an IT services business a plus Good knowledge of the Office 365 suite, with proficiency in MS Excel in More ❯

Job Title: WordPress Support SpecialistJob Type: Perm, Full-TimeLocation: Near Trowbridge, Hybrid 2 days in office per weekSalary: £28,000-£34,000 Intro summary We’re working with a friendly, well established digital agency that’s looking for a WordPress Support Specialist to join them.Their clients are mostly small to medium-sized businesses, so there’s always More ❯

At Person Centred Software, we're on a mission to improve the quality of life for people in social care through innovative technology. As a Customer Support Specialist, you'll be at the heart of this mission - the friendly, knowledgeable voice that our customers turn to when they need help. You'll be the first point of contact … feedback to help improve our products and services. Identify recurring issues and recommend process improvements to enhance customer satisfaction. Collaborate closely with internal teams to ensure a seamless, consistent support experience. What You'll Bring Proven experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs … integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving mindset. A genuine passion for technology and helping people. A commitment to delivering exceptional customer experiences - every time. What We Offer More ❯