Product SupportSpecialist London - Hybrid Up to £40,000 + Benefits Method Resourcing are proud to be partnered with a leading organisation who are looking to hire a Product SupportSpecialist to play a key role in supporting and improving the operational systems. You'll act as a subject matter expert, providing second-line support … supporting go-lives. This role suits someone with solid technical understanding who enjoys problem-solving, training users, and turning system insights into real improvements. Key Responsibilities: Provide second-line support for operational and product-related queries, diagnosing issues across configuration, data, and process. Act as a subject matter expert on product functionality and use cases, supporting onboarding, training, and … adoption. Triage and analyse incidents, distinguishing between user error, process deviation, and system defects. Support system configuration, testing, and validation activities, including UAT planning, execution, and feedback capture. Create and maintain knowledge articles, user guides, and training materials to support consistent system use. Required Skills/Experience: Proven experience in application, product, or system support (ideally within More ❯
IT SupportSpecialist Location: Gateshead Salary: £25,000 – £32,000 per annum (depending on experience) Contract: Full-time, Permanent About the Role An established and forward-thinking organisation is looking for a dedicated IT SupportSpecialist to join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth day … software, and peripherals (printers, scanners, etc.). Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in IT support or a similar technical role. Strong knowledge More ❯
Sphere Recruitment Specialists - Permanent, Contract and Interim Recruitment
Application SupportSpecialist - Belfast Permanent Competitive salary + benefits Hybrid flexibility (One day in the office) A long-established international organisation with a strong European presence is seeking an Application SupportSpecialist to join its growing IT team in Belfast. The business operates across several integrated divisions and continues to expand through technology-driven innovation and … investment. With significant growth ongoing there couldn't be a better time to join. The Role As part of the Application Support team, you will play a key role in ensuring smooth deployment and optimisation of in-house applications used by both internal stakeholders and external clients. Your work will involve: Testing, rolling out and supporting new and updated More ❯
Sphere Recruitment Specialists - Permanent, Contract and Interim Recruitment
Application SupportSpecialist – Belfast Permanent | Competitive salary + benefits | Hybrid flexibility (One day in the office) A long-established international organisation with a strong European presence is seeking an Application SupportSpecialist to join its growing IT team in Belfast. The business operates across several integrated divisions and continues to expand through technology-driven innovation and … investment. With significant growth ongoing there couldn't be a better time to join. The Role As part of the Application Support team, you will play a key role in ensuring smooth deployment and optimisation of in-house applications used by both internal stakeholders and external clients. Your work will involve: Testing, rolling out and supporting new and updated More ❯
Senior IT SupportSpecialist - Proactive MSP Role Supporting Multiple Clients Needham Market £35,000 - £45,000 Are you an experienced IT Support professional who thrives on being proactive rather than reactive? Do you enjoy building strong relationships and helping a variety of clients get the very best from their technology? If so, this could be your ideal … next role. We're looking for a Senior IT SupportSpecialist with recent Managed Service Provider (MSP) experience to deliver forward-thinking, preventative IT support across multiple client environments. You'll play a key role in anticipating issues, improving systems, and ensuring our clients' technology runs smoothly and securely. What You'll Be Doing Providing proactive 2nd …/3rd line support across diverse client infrastructures Monitoring, maintaining, and optimising systems to prevent downtime before it happens Managing and improving client networks, firewalls, and security configurations Building trusted relationships with clients as a dependable, solutions-driven advisor Collaborating with a high-performing MSP team to deliver exceptional service and reliability What We're Looking For More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum depending on experience
Job Title: Floorwalker (Contract) – Windows 11 & Microsoft SupportSpecialist Location: Maidstone, Kent Contract Length: 5 Months (likely extension) Day Rate: £150 Per day (Inside IR35) Start Date: ASAP Are you an IT support professional with hands-on Windows 11 expertise and a passion for delivering outstanding user support in a fast-paced environment? Chapman Tate are … working with a customer who is looking for a proactive Floorwalker to join the team on a contract basis, providing on-site support to end users and ensuring seamless operation of devices, applications, and network configurations. Key Responsibilities: Provide floorwalking support to users, resolving issues proactively and offering guidance on Windows 11 functionality and features. Support and … as a visible point of contact on the floor, delivering excellent customer service and resolving incidents quickly and efficiently. Escalate complex technical issues where necessary and work closely with support teams to ensure timely resolution. Deliver user education and guidance on best practices and new features. Key Skills & Experience: Proven experience in a Floorwalker, Desktop Support or similar More ❯
Application SupportSpecialist – Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid – Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We’re working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You’ll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you’ll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Mentmore
Application SupportSpecialist – Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid – Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We’re working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You’ll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you’ll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
Application SupportSpecialist - Legal Technology 12month FTC Salary: Up to £55,000 per annum Location: Hybrid - Primarily remote with occasional London office visits Are you a tech-savvy problem-solver with experience supporting legal technology systems such as Intapp, iManage, Aderant, or Elite 3E ? We're working with a leading UK law firm who are looking for an … Application SupportSpecialist to join their collaborative team and play a key role in maintaining and enhancing their legal applications. You'll work closely with the Product Owner to provide day-to-day application support, troubleshoot issues, manage integrations, and help deliver system improvements and enhancements. This role would suit someone who enjoys getting stuck into both … BAU support and hands-on configuration or workflow projects , and who has the confidence to engage directly with stakeholders across the business. What you'll be doing: Providing 1st and 2nd line support across key legal technology platforms (Intapp, Aderant, iManage, etc.) Managing incidents, troubleshooting issues, and liaising with vendors where required Assisting with configuration, workflow changes, and More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Harvey Nash
IT SupportSpecialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT SupportSpecialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success. What … you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other tech equipment. Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A team player who enjoys solving More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Harvey Nash
IT SupportSpecialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT SupportSpecialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success. What … you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other tech equipment. Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A team player who enjoys solving More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Harvey Nash
IT SupportSpecialist Location: Edinburgh (Hybrid) Type: Full-time Our client, a fast-growing technology business, is looking for an IT SupportSpecialist to join their team and ensure systems, tools, and spaces stay connected and productive. This is an exciting opportunity to be part of a dynamic environment where innovation and collaboration drive success. What … you'll do Act as the first point of contact for day-to-day IT support, including password resets, account access, and troubleshooting hardware/software issues. Manage onboarding and offboarding processes, including account setup and hardware provisioning. Administer corporate software tools (Google Workspace, Slack, password managers, etc.). Procure and maintain laptops, accessories, and other tech equipment. Support office tech infrastructure, including Wi-Fi, LAN, AV setups, and ISP coordination. What we're looking for Previous experience in IT support or IT operations. Comfortable with Google Workspace and modern SaaS tools. Familiarity with office networking, AV setups, and device management (macOS & Windows). Proactive, organized, and great at building relationships. A team player who enjoys solving More ❯
Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom Hybrid / WFH Options
Digital Appointments
Are you an experienced Application SupportSpecialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent.About the Role: As an Application SupportSpecialist , you … ll play a crucial role in ensuring the continued success of our client’s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately 4 client-side … visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication and problem More ❯
Wolstanton, Staffordshire, United Kingdom Hybrid / WFH Options
Digital Appointments
Are you an experienced Application SupportSpecialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent. About the Role: As an Application SupportSpecialist , you'll play a crucial role in ensuring the continued success of our client s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately … client-side visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication More ❯
Stoke on Trent, Wolstanton, Staffordshire, United Kingdom Hybrid / WFH Options
Digital Appointments
Are you an experienced Application SupportSpecialist looking for your next challenge? Do you thrive in client-facing environments, solving technical problems, and ensuring smooth software installations? If so, we have an exciting opportunity for you to join a well-established software platform provider in Stoke-on-Trent. About the Role: As an Application SupportSpecialist , you'll play a crucial role in ensuring the continued success of our client’s software solutions. You'll provide technical support, troubleshoot issues, and assist with software installations, ensuring that clients receive top-tier service every time. This is a hybrid role based in Stoke on Trent, so you should live within commuting distance, with approximately … client-side visits per month to oversee installations and provide on-site support. Key Responsibilities: Provide 1st and 2nd line application support to clients. Troubleshoot and resolve technical issues related to software usage, integration, and performance. Deliver software installations at client sites (travel expenses and hotel accommodation provided). Maintain a high level of client satisfaction through excellent communication More ❯
Are you an experienced Application SupportSpecialist looking to join a well-established, innovative software platform with a fantastic reputation for client service and product excellence? Our client, based in Stoke-on-Trent , is expanding their team and is seeking a motivated and professional application supportspecialist to join their growing business. 🔧 The Role: You’ll … the UK. You’ll be responsible for: Installing and configuring software systems for new customers. Delivering end-user training and ensuring smooth adoption of the system. Providing on-site support during client go-lives. Collaborating with internal technical teams to resolve installation issues and ensure client satisfaction. 🧭 Key Details: Hybrid role: You should live within a reasonable commuting distance … expenses provided . Company car provided if required. Full training on the specific software platform will provided 💡 About You: We’re looking for someone who is: Experienced in application support ideally with good experience working with end users Confident, professional, and customer-focused. A full UK driving licence holder (essential). 🎯 What’s On Offer: Basic salary up to More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
IT Support & Web Specialist The Opportunity We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration , working directly with clients and internal teams to resolve issues quickly and effectively. If you've … got experience in IT support, enjoy problem-solving, and want to expand your skills into web hosting and domain management , this role offers the perfect platform. What You'll Be Doing Providing 1st/2nd line technical support across IT, email, and web systems Troubleshooting and resolving end-user issues via phone, email, and ticketing system Managing and … configuring DNS records, domains, and hosting environments Supporting email setup, migrations, and administration Assisting with website configuration and monitoring Maintaining accurate support documentation and technical logs Liaising with clients to provide updates and ensure a high level of service What We're Looking For Previous IT Support/Helpdesk experience (1st or 2nd line) Understanding of DNS, domains More ❯
Title: IT SupportSpecialist Location: Leicester, England, United Kingdom Duration: 12 Months SOW: Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with … Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and More ❯
Information Technology SupportSpecialist TECEZE Manchester Area, United Kingdom (On-site) Contract - 12 Months Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management … fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing … printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA’s) Support recurring meetings, events, and after-hours activities as required Documenting incidents More ❯
Information Technology SupportSpecialist TECEZE Manchester Area, United Kingdom (On-site) Contract - 12 Months Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management … fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing … printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents More ❯
EUC Technical SupportSpecialist/Desktop Support consultant is required by my client. Join a dynamic IT team as an EUC Technical Specialist on a 3-month rolling contract, based in Nottingham with very occasional travel. Support and maintain a Windows-based desktop environment across multiple UK and international sites (approx. 1,600 devices). … Key duties include hardware/software support (Windows 11, SCCM, Intune, Office 365), troubleshooting, documentation, and ensuring security compliance. Success in this role requires hands-on Wintel experience, multitasking, knowledge of Active Directory/SCCM, and strong communication and teamwork skills is essental. Microsoft certifications are desirable as would any experience of working in a contact/Call Centre More ❯
IT Support & Web Specialist The Opportunity We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration , working directly with clients and internal teams to resolve issues quickly and effectively click apply for More ❯
IT Support/IT Operations Specialist – Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday–Monday, 06:00–18:00 + On-Call 18:00–23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a … new contract opportunity? We’re supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as … MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with system integrations Document incidents, resolutions, and updates using the ITSM More ❯
IT Support/IT Operations Specialist - Manufacturing Environment (Rochdale) Location: Rochdale, Manchester (Onsite) Contract: 6 Months (Extension Highly Likely) Start Date: ASAP Rate: Open & Negotiable (Outside IR35) Working Hours: Saturday-Monday, 06:00-18:00 + On-Call 18:00-23:00 (Sat & Sun) Are you an experienced IT Support or Operations Specialist looking for a … new contract opportunity? We're supporting one of our clients in the manufacturing sector with the recruitment of an on-site IT Support/IT Operations Specialist to join their new production facility in Rochdale. This role is ideal for someone who enjoys working close to production, combining hands-on IT support with factory systems such as … MES, WMS, ERP, and automation technologies. Key Responsibilities Provide hands-on IT support across both production and office environments Support and troubleshoot MES, WMS (WAMAS, Lighthouse), and ERP systems Monitor and maintain factory IT infrastructure and networks (Cisco wired & Wi-Fi) Perform SQL-based troubleshooting and assist with system integrations Document incidents, resolutions, and updates using the ITSM More ❯
leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within the Edinburgh Office … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on IT More ❯