to login/join with: Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The … Client Relationship Manager is responsible for maintaining clients success and responsible for tasks including: Responsible for problem and incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded). Ensure service transition for clients as services are added or removed. Build lasting relationships with clients. Attend client service review meetings. Ensure that systems, processes … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technicalaccountmanager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯
to login/join with: Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The … Client Relationship Manager is responsible for maintaining clients success and responsible for tasks including: Responsible for problem and incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded). Ensure service transition for clients as services are added or removed. Build lasting relationships with clients. Attend client service review meetings. Ensure that systems, processes … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technicalaccountmanager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Pearson Carter
TechnicalAccountManager up to £80,000 Berkshire, Hybrid Pearson Carter are working with a very exciting client in the Travel and Leisure industry who are are partnered with giants such as TUI, EasyJet, Premier Holidays and more. Responsibilities: Proactively building and maintaining effective relationships to allow growth Working on new implementations, from gap analysis through to … analytical and project management skills Hands on and practical approach to delivery Highly versatile and at ease operating and communicating with external and internal people across all levels, both technical and non-technical Salary They offer an excellent salary package: up to £80,000 an excellent benefits package Location The client is based in Slough and they are More ❯
exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit . The Senior TechnicalAccountManager (TAM) serves as a technical advisor and advocate, helping our customers achieve maximum value from our product and services. You will have a deep … understanding of penetration testing attack surfaces and a knack for developing unique solutions that align to customer goals. Your technical knowledge and client-focused approach enable you to scope and monitor penetration tests executed by our Synack Red Team (SRT). The Senior TAM partners with customers to ensure health and quality of engagements, as well as identify and … assets, such as: Their digital attack surface and value at risk Their existing vulnerability programs, tools, and methods Their security program, including requirements and goals Work independently and provide technical product expertise to build the appropriate solution for the client's needs Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing More ❯
Senior TechnicalAccountManager page is loaded Senior TechnicalAccountManager Apply remote type Remote locations Remote UK time type Full time posted on Posted Today job requisition id R-046157 About the job The Red Hat Global Services team is looking for a TechnicalAccountManager to join us in … of enterprise customers as you try to understand their IT infrastructure, internal processes, and business needs. You will ensure that our customers receive access to solutions that enable their technical environments to run efficiently. As a TechnicalAccountManager, you work closely with internal resources such as Support Delivery, Engineering, and Product Management depending on the … What you will do Develop relationships with key business and IT stakeholders and become an expert on customer implementations by understanding their top business goals and priorities Understand customers' technical infrastructure, hardware, processes, and products Deliver key portfolio updates and assist customers with product upgrades Inform customers of technology changes or potential disruptions to their service and advise them More ❯
London, England, United Kingdom Hybrid / WFH Options
Red Hat Limited
Senior TechnicalAccountManager page is loaded Senior TechnicalAccountManager Apply remote type Remote locations Remote UK time type Full time posted on Posted Today job requisition id R-046157 About the job The Red Hat Global Services team is looking for a TechnicalAccountManager to join us in … of enterprise customers as you try to understand their IT infrastructure, internal processes, and business needs. You will ensure that our customers receive access to solutions that enable their technical environments to run efficiently. As a TechnicalAccountManager, you work closely with internal resources such as Support Delivery, Engineering, and Product Management depending on the … What you will do Develop relationships with key business and IT stakeholders and become an expert on customer implementations by understanding their top business goals and priorities Understand customers' technical infrastructure, hardware, processes, and products Deliver key portfolio updates and assist customers with product upgrades Inform customers of technology changes or potential disruptions to their service and advise them More ❯
London, England, United Kingdom Hybrid / WFH Options
Akamai Technologies
Join us to apply for the Senior TechnicalAccountManager role at Akamai Technologies . Get AI-powered advice on this job and more exclusive features. Job Description Are you excited by the prospect of working with innovative cloud and security solutions? Would you like the opportunity to work in a high-impact role responsible for customer … digital experiences worldwide. Our team is dedicated to simplifying cloud computing, enhancing security, and delivering high-quality solutions to our customers. Role Responsibilities Serve as a trusted advisor and technical liaison for key enterprise customers. Ensure successful deployment, operation, and optimization of Akamai solutions in customer environments. Provide deep technical expertise in cloud computing and infrastructure. Advise on More ❯
businesses, wherever they happen to be, receive payments from their customers. So, we set about building an open payments gateway that enables merchants across the globe to receive direct, account-to-account payments - in real time. Now, on the back of a record-breaking $23.5 million Series A and $60 million Series B funding round, we're building … an all-star team to achieve our goal of 'real-time payments everywhere'. About the role: As a TechnicalAccountManager, you will be the critical link between our clients and internal teams, managing the full merchant lifecycle - from pre-go-live implementation and solution delivery to post-go-live ramp support. You will own client … relationships, ensure smooth integration, drive adoption through education and technical improvements and manage incidents with a customer-centric mindset. What the role involves: Defining best solutions, gathering requirements and supporting the end-to-end implementation and solution delivery for new merchants, ensuring timely, high-quality launches Manage multiple integrations at the same time and ensure appropriate prioritisation Work closely More ❯
Technical Lead & Key AccountManager Waterlooville, Hampshire, PO7 7XY Permanent, 37.5 hours per week, (Mon- Fri)- Predominantly office based Salary £60,000 - £70,000 plus car, bonus and private medical cover Serco are recruiting for a Technical Lead & Key AccountManager to join our Technology Hub at our Waterlooville site. Reporting to the Contract … Director, this role will have high levels of autonomy to develop customer relationships and collaborate to provide innovative technical solutions to current or potential customer problems. The incumbent will work closely with the Technology Hub engineering team to 'bring to life' product development and ensure project success. Serco Technology Hub at Waterlooville is the technology capability of Serco UK … Europe providing high integrity test solutions, through life support, data acquisition/simulation and technical consultancy. Working with leading industry technologies and tools integrated into innovative solutions, we enable our customers to reduce costs and succeed in their goals. Our customers span many sectors including defence, governments, transport, space, energy and academia. We are open to requests for flexible More ❯
intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. The TechnicalAccountManager will provide account management and high-level technical support to project teams and customers. They will define and oversee the inception and implementation … of solutions as well as support post go-live to help support the Customer and grow the Saviynt platform. Responsibilities: Provide technical support for customers to support pre-sales and post-sales processes. Assist in Pre-Sales activity helping analyzing prospects’ business and technical requirements and developing service propositions that meet those needs (RFP, Professional Services estimates, Project … Plans, ROM's, SOW’s). Own all technical aspects of the solution and delivery of that solution (Execution of the SOW) communicating with customers and internal teams to explain products and implementation schedules. Produce Service implementation Scoping and ROM documents as well as Service implementation Contracts/SOW's for Saviynt solutions. Produce Service implementation estimates and plans More ❯
intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. The TechnicalAccountManager will provide account management and high-level technical support to project teams and customers. They will define and oversee the inception and implementation … of solutions as well as support post go-live to help support the Customer and grow the Saviynt platform. Responsibilities: Provide technical support for customers to support pre-sales and post-sales processes. Assist in Pre-Sales activity helping analyzing prospects' business and technical requirements and developing service propositions that meet those needs (RFP Professional Services estimates, Project … Plans, ROM's, SOW's). Owns all technical aspects of the solution and delivery of that solution (Execution of the SOW) communicating with customers and internal teams to explain products and implementation schedules. Produce Service implementation Scoping and ROM documents as well as Service implementation Contracts/SOW's for Saviynt solutions. Produce Service implementation estimates and plans More ❯
TechnicalAccountManager Are you looking for a new opportunity as a TechnicalAccountManager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver … every aspect of the platform for customers across a wide range of sectors. Due to our success and continued growth, we are on the lookout for enthusiastic and experienced TechnicalAccountManager to join our talented team. You will be responsible for working with our major and strategic customers, helping them understand how they can get greater … delivery teams, you will support the management of customer demand and validate that any work produced delivers the value that was expected. As you will be our customers’ trusted technical advisor, staying current with the latest ServiceNow capabilities and technology is vital. We’re looking for someone who can relate to our values and the type of company we More ❯
City of London, London, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
TechnicalAccountManager Are you looking for a new opportunity as a TechnicalAccountManager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver … every aspect of the platform for customers across a wide range of sectors. Due to our success and continued growth, we are on the lookout for enthusiastic and experienced TechnicalAccountManager to join our talented team. You will be responsible for working with our major and strategic customers, helping them understand how they can get greater … delivery teams, you will support the management of customer demand and validate that any work produced delivers the value that was expected. As you will be our customers’ trusted technical advisor, staying current with the latest ServiceNow capabilities and technology is vital. We’re looking for someone who can relate to our values and the type of company we More ❯
South East London, England, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
TechnicalAccountManager Are you looking for a new opportunity as a TechnicalAccountManager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver … every aspect of the platform for customers across a wide range of sectors. Due to our success and continued growth, we are on the lookout for enthusiastic and experienced TechnicalAccountManager to join our talented team. You will be responsible for working with our major and strategic customers, helping them understand how they can get greater … delivery teams, you will support the management of customer demand and validate that any work produced delivers the value that was expected. As you will be our customers’ trusted technical advisor, staying current with the latest ServiceNow capabilities and technology is vital. We’re looking for someone who can relate to our values and the type of company we More ❯
london, south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
TechnicalAccountManager Are you looking for a new opportunity as a TechnicalAccountManager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver … every aspect of the platform for customers across a wide range of sectors. Due to our success and continued growth, we are on the lookout for enthusiastic and experienced TechnicalAccountManager to join our talented team. You will be responsible for working with our major and strategic customers, helping them understand how they can get greater … delivery teams, you will support the management of customer demand and validate that any work produced delivers the value that was expected. As you will be our customers’ trusted technical advisor, staying current with the latest ServiceNow capabilities and technology is vital. We’re looking for someone who can relate to our values and the type of company we More ❯
slough, south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
TechnicalAccountManager Are you looking for a new opportunity as a TechnicalAccountManager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver … every aspect of the platform for customers across a wide range of sectors. Due to our success and continued growth, we are on the lookout for enthusiastic and experienced TechnicalAccountManager to join our talented team. You will be responsible for working with our major and strategic customers, helping them understand how they can get greater … delivery teams, you will support the management of customer demand and validate that any work produced delivers the value that was expected. As you will be our customers’ trusted technical advisor, staying current with the latest ServiceNow capabilities and technology is vital. We’re looking for someone who can relate to our values and the type of company we More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
TechnicalAccountManager Are you looking for a new opportunity as a TechnicalAccountManager where you get to work with a wide range of customers to help shape how they can utilise the ServiceNow platform to make the lives of their employees and customers better? At UP3, we specialise in ServiceNow and deliver … every aspect of the platform for customers across a wide range of sectors. Due to our success and continued growth, we are on the lookout for enthusiastic and experienced TechnicalAccountManager to join our talented team. You will be responsible for working with our major and strategic customers, helping them understand how they can get greater … delivery teams, you will support the management of customer demand and validate that any work produced delivers the value that was expected. As you will be our customers’ trusted technical advisor, staying current with the latest ServiceNow capabilities and technology is vital. We’re looking for someone who can relate to our values and the type of company we More ❯
TechnicalAccountManager (TAM), ES - INDIA Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we “Work Hard, Have Fun and Make History.” As an increasing number … of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers' creative and transformative spirit of innovation across all technologies, including Compute … Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a TechnicalAccountManager, you will be the primary technical point of contact for one or more customers More ❯
Job Description Department description Client Market Operations provides a range of customer and operational services across the London Stock Exchange Group. The core services provided by the department are: TechnicalAccount Management, onboarding, software certification, client support, and market operations services. As a global business, LSEG relies on a culture of inclusion and diversity to deliver on our … regardless of race, gender, age, disability, sexual orientation, religion, or other protected classifications under applicable law. LSEG is proud to be an Equal Employment Opportunity employer. Role description The TechnicalAccount Management Team handles relationships with the technical contacts at member firms, software providers, and data vendors. The team is responsible for technical onboarding, face-to … face customer meetings, technical consultations, functional support, client readiness, and acting as a liaison between the client and internal teams. The team provides support for markets and services including: London Stock Exchange, Turquoise, TRADEcho, Group Ticker Plant (GTP), and RNS Data Feed products. Key responsibilities Manage all aspects of the technical relationship with assigned accounts. Provide functional support More ❯
We are looking for a TechnicalAccountManager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving … work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The TechnicalAccountManager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and … other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can More ❯
The TechnicalAccount Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of … these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value … their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technicalMore ❯
London, England, United Kingdom Hybrid / WFH Options
HighTouch
new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data … valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital. About The Role As a Technical Solutions AccountManager in our EMEA region, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey … customers You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products More ❯
London, England, United Kingdom Hybrid / WFH Options
Getty Images
We are looking for a TechnicalAccountManager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving … work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The TechnicalAccountManager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and … other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can More ❯
our success, and gives you the freedom, power, and autonomy to become the very best at what you do. As a member of the Teleport Professional Services Team, a TechnicalAccountManager (TAM) is responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software solutions (self-hosted and cloud … value from all Teleport products and solutions. A TAM is a member of our Professional Services team, who is focused on driving maximum adoption, delivering new solutions, and providing account management for customers who have purchased our software product, Teleport. Teleport is a distributed networking and security system supporting SSH, Desktops, Kubernetes, Databases, and Applications. You will work directly … with an assigned customer base throughout their Teleport journey to provide client relationship management, technical expertise, project management, issue resolution, and expansion discovery. You will collaborate with internal teams including Product, Sales, Engineering, and Support to deliver integrated solutions and drive customer satisfaction. As our company grows, and we launch new offerings, the requirements of this position may shift. More ❯
teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions. As a TechnicalAccount Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and transformative endeavors across various technologies, including GenAI, AI/… Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises. Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of … services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you: - Act as a More ❯
