London, England, United Kingdom Hybrid / WFH Options
ITR Partners
exclusive features. Direct message the job poster from ITR Partners Connecting Top Tech companies across USA with the very best talent in Software Engineering | International Headhunter AKA "Mr America" TechnicalAccountManager - Team Lead Location - London, Hybrid (2 days per week in office) Level: Senior (Management) About the Company: We are transforming how businesses process and understand … metrics, traces, and security events, featuring APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability expenses by up to 70%. Position Overview: As the TechnicalAccountManager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technicalaccount management, particularly in onboarding new customers. Your leadership will … ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs More ❯
TechnicalAccountManager - Alternative Investment Funds Location: London Business Area: Data Ref #: Description & Requirements At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we're responsible for delivering this data, news, and analytics through … Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level. What … s the role: The Alternatives TechnicalAccount Managers are a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content. More ❯
Join to apply for the TechnicalAccountManager (Travel Tech) role at Atcore 1 week ago Be among the first 25 applicants Join to apply for the TechnicalAccountManager (Travel Tech) role at Atcore Direct message the job poster from Atcore The ATCORE Group, part of Travelsoft, is the leading international supplier of … ability to handle a search capability of 800 requests per second and be scalable to carry up to 8 million passengers per year. Purpose of Role: Joining as a TechnicalAccountManager, you would be hands-on involved with interacting with Customers and Atcore’s internal Design, Development and QA teams. You will report to the Delivery … and contribute to customer retention and renewal efforts. We are looking for candidates who are inspired to challenge the norm and help us evolve the customer journey. As our TechnicalAccountManager, you will: Gain in-depth product/functional knowledge of ATCOM Manage the Production support process (24/7); ensuring that Production issues are reviewed More ❯
at work, and at home. Craftsmanship, creativity and candour drives our success. Our culture is positive, honest and professional and we encourage open communication, embrace change, and strive for technical mastery. iasset.com operates at an extremely fast pace. Agility is core to our operations and we all work collaboratively to ensure the continued success of our business. You will … foster a uniquely fresh and innovative environment. Please visit our YouTube Channel - ChannelTalks for more information on our business. The Opportunity We are looking for an enthusiastic and driven TechnicalAccountManager to join our growing team and serve as a trusted advisor to our strategic customers. As a TAM, you’ll bridge the gap between our … technical solutions and customer success, ensuring our clients achieve maximum value from our products and services. You’ll work closely with cross-functional teams—including Sales, Development, and Support—to deliver tailored solutions, resolve complex issues, and drive long-term customer satisfaction and retention. You will thrive in our dynamic and fast paced environment where you can grow, learn More ❯
Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level. What … s the role : The Alternatives TechnicalAccount Managers are a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content. … and facilitate efficient onboarding of new data sets Prioritize and manage projects with multiple stakeholders to maximize efficiency and return on investment Work closely with a global team of account managers, technical specialists and product managers to better understand our clients' data needs and key market trends and develop your account strategy Proactively manage campaigns to stay More ❯
Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, the Alternative Investment Funds team has the data, solutions and industry network to help the clients take their fund and company analysis to the next level. What … s the role : The Alternatives TechnicalAccount Managers are a group of individuals who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content. … and facilitate efficient onboarding of new data sets Prioritize and manage projects with multiple stakeholders to maximize efficiency and return on investment Work closely with a global team of account managers, technical specialists and product managers to better understand our clients' data needs and key market trends and develop your account strategy Proactively manage campaigns to stay More ❯
we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. Job Description In Enterprise TechnicalAccount Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment … solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you'll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure … successful adoption and utilization of our products. Technical Support: Provide expert guidance and troubleshooting assistance to clients, addressing their technical inquiries, resolving issues promptly, and ensuring minimal disruption to their payment infrastructure through deep understanding of their integrations and how our products work together. Training and Demo: Help upselling efforts with merchant demonstrations and technical training - hold More ❯
Join to apply for the TechnicalAccountManager-R-247356 role at Mastercard 2 days ago Be among the first 25 applicants Join to apply for the TechnicalAccountManager-R-247356 role at Mastercard Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we … technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary TechnicalAccountManager Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy … technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary TechnicalAccountManager Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that More ❯
City of London, Greater London, UK Hybrid / WFH Options
ITR Partners
TechnicalAccountManager - Team Lead Location - London, Hybrid (2 days per week in office) Level: Senior (Management) About the Company: We are transforming how businesses process and understand their data with a modern, full-stack observability platform. Our unique architecture enables in-stream analytics without the high costs of indexing or hot storage. We provide comprehensive monitoring … metrics, traces, and security events, featuring APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability expenses by up to 70%. Position Overview: As the TechnicalAccountManager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technicalaccount management, particularly in onboarding new customers. Your leadership will … ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description TechnicalAccountManager - Team Lead Location - London, Hybrid (2 days per week in office) Level: Senior (Management) About the Company: We are transforming how businesses process and understand their data with a modern, full-stack observability platform. Our unique architecture enables in-stream analytics without the high costs of indexing or hot storage. We provide … metrics, traces, and security events, featuring APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability expenses by up to 70%. Position Overview: As the TechnicalAccountManager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technicalaccount management, particularly in onboarding new customers. Your leadership will … ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customer onboarding and long-term success. Develop and track KPIs More ❯
and rapidly recover from a cyberattack, offering a combination of managed data and infrastructure protection, real-time threat intelligence, and ongoing hardening and breach resistance. About This Position The TechnicalAccountManager is responsible for providing technical guidance and building strong relationships with clients. They ensure the successful implementation and ongoing support of our products and … services. Key Responsibilities Serve as the primary technical point of contact for our clients, building strong relationships and providing exceptional customer service. Understand clients' technical needs and requirements and effectively communicate them to internal teams. Lead QBRs and incident reviews to ensure customer alignment and success Ability to communicate the value of our managed services in the context … of a breach Collaborate with cross-functional teams to ensure successful implementation and onboarding of clients. Proactively identify and resolve any technical issues or challenges faced by clients. Conduct regular check-ins with clients to assess their satisfaction and identify opportunities for improvement. Stay up to date with industry trends and advancements to provide valuable insights and recommendations to More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as Paid Social AccountManager: As a Paid Social TechnicalAccountManager, you'll play a key role in managing a portfolio of clients across multiple social platforms alongside a variety of budgets. This will combine an audience first approach with creative optimisations off the back of data insight. In … addition to client work, the Paid Social TechnicalAccountManager is responsible for coaching, mentoring and developing the junior team. Anyone coming into this role will be supported from a technical point of view and will have the opportunity to help shape the products we use, the way we communicate and how we deliver paid or … strong ability to work within a team and independently. A positive, can-do attitude and the ability to seek out opportunities in order to develop your knowledge Be a technical point of contact and confidently share knowledge Displays exceptional traits of ownership and accountability Be a confident presenter - frequently reflect on opportunities to develop and share experience with those More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as Paid Social AccountManager: As a Paid Social TechnicalAccountManager, you'll play a key role in managing a portfolio of clients across multiple social platforms alongside a variety of budgets. This will combine an audience first approach with creative optimisations off the back of data insight. In … addition to client work, the Paid Social TechnicalAccountManager is responsible for coaching, mentoring and developing the junior team. Anyone coming into this role will be supported from a technical point of view and will have the opportunity to help shape the products we use, the way we communicate and how we deliver paid or … strong ability to work within a team and independently. A positive, can-do attitude and the ability to seek out opportunities in order to develop your knowledge Be a technical point of contact and confidently share knowledge Displays exceptional traits of ownership and accountability Be a confident presenter - frequently reflect on opportunities to develop and share experience with those More ❯
Vista Equity Partners (" Vista "), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Position Overview The Professional Services team at Menlo helps customers properly deploy their Menlo solution. A TechnicalAccountManager at Menlo is a senior technical individual contributor, remoting or traveling to customer sites to assist in proper design, deployment and managing the assigned … hand-in-hand with the deployment team, partners and customers, to provide deployment advisory services to ensure proper design, configuration, resiliency, and overall best practices are followed. In the account management role, you will play a major part in the post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies … the solutions Self-Manage Project and deliver services on-time Deliver the admin training documentation and deliver hands-on training to the Customer Working closely with customers and their Technical Team Train customers to use products effectively Provide developers with customers' feedback to help identify potential new features or products, and continuously improve the services Report on product performance More ❯
London, England, United Kingdom Hybrid / WFH Options
Zendesk
Job Description The Zendesk TechnicalAccountManager (TAM) becomes an extension of our customers through crafting and implementing strategies that mean our clients can innovate and transform allowing them to provide outstanding customer experience (CX) and employee experience. They partner with agents, admins, IT teams, CX Directors and Executives because our TAMs believe that extraordinary relationships mean … role is not to develop or perform implementations, but to work with the client's team to guide and provide methodologies for implementation, to suggest workarounds to limitations and technical solutions to business problems. Starting by understanding a customer’s business strategy, working alongside our excellent Zendesk Success and Account Executives, TAMs dig deep into how our clients … Zendesk product capabilities for quick wins. As owner of the Premier Enterprise offering, lead the adoption and expansion of the solution: The TAM, working collaboratively with Premier Enterprise and account teams, will deliver and lead a Customer Technical Roadmap to share actions and breakthroughs with the customer based on short, medium and long term agreed improvement plans. TAM More ❯
Join to apply for the TechnicalAccountManager role at Fortinet Join to apply for the TechnicalAccountManager role at Fortinet Job Description Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a TechnicalAccountManager to build a long-term trusted relationship by operating as primary technical advisor for key enterprise customers. Job Description Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a TechnicalAccountManager to … build a long-term trusted relationship by operating as primary technical advisor for key enterprise customers. As TechnicalAccountManager you will develop a deep understanding about the customer business/technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping More ❯
London, England, United Kingdom Hybrid / WFH Options
ThriveCart LLC
PB) TechnicalAccountManager - ThriveCart Join to apply for the (PB) TechnicalAccountManager - ThriveCart role at ThriveCart (PB) TechnicalAccountManager - ThriveCart Join to apply for the (PB) TechnicalAccountManager - ThriveCart role at ThriveCart Get AI-powered advice on this job and more exclusive features. About … learning management system (LMS), making it a top solution all-in-one solution for digital product sales. Location: Remote Job Overview: We are seeking an experienced and highly skilled TechnicalAccountManager (TAM) to work directly with our largest customers and those who purchase the TAM service. The TAM will provide expert technical advice on the … ThriveCart platform, serving as a consistent technical point of contact. With a deep understanding of the customer's business and configuration, the TAM will make custom recommendations and address complex issues to ensure the success of our customers. What Your Work Will Entail: Customer Relationship Management: Develop deep relationships with assigned customers, understanding their unique business needs, goals, and More ❯
streams and audience engagement. We are passionate about empowering digital publishers to succeed in an ever-evolving media landscape. Position Summary: PubX is seeking a dynamic and results-driven TechnicalAccountManager with 2+ years of experience within a TAM role to join our growing team. In this role, you will be responsible for managing and expanding … their commercial goals. You will work closely with publishers to understand their business needs, providing a first point of call for QA, resolutions, and revenue growth. Reports To: Lead, TechnicalAccount Management Location: Fully Remote, accessible to London Seniority: Junior/Mid Package: Competitive Salary (based on experience and impact); Stock Options; Tech Covered; 35 days vacation; Global … Team Meet-Ups Key Responsibilities: Account Onboarding: Serve as the primary point of contact for a portfolio of new clients. Owning the onboarding process of new clients which includes configuring page and GAM setup Ensuring client support, satisfaction and positive performance Business Development: Developing a strong understanding of the Pubx Tech Proactively identifying opportunities of growth across a vast More ❯
Job Title: TechnicalAccountManager (SaaS) Overview: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals … across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Dynamic Yield, by Mastercard is on the lookout for a TechnicalAccountManager with experience interacting with customers, knowledge of technology, and can empathize with the trials and tribulations of being a developer. As the accountmanager … from some of our largest clients. You'll serve as the product expert, guiding clients user experience and, ultimately, client satisfaction through their implementation of Dynamic Yield products. Our TechnicalAccountManager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator. A proven track record More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Wex Europe
TECHNICALACCOUNT SERVICE MANAGER/LONDON/HYBRID 2 DAYS PER WEEK IN THE OFFICE/£39,000 - £41,000/PLUS BENEFITS Exciting new opportunity for a TechnicalAccount Service Manager to plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of … packages. Are you a strategic problem-solver with a passion for technology and building strong client partnerships? Do you thrive in a dynamic environment where you can leverage your technical expertise to drive client success and foster growth? If so, we invite you to bring your talents and ambition to our global team. Whats on offer? Highly Competitive salary … leading pension scheme 25 days holiday plus bank holidays- with the opportunity to purchase additional holidays Life assurance Income protection Discount & Perks platform Employee wellbeing Key Responsibilities of the TechnicalAccount Service Manager: Technical Issue Resolution: Serve as the primary technical point of contact for daily operational requests and critical incidents. Develop and maintain comprehensive More ❯
Are you an experienced and dynamic TechnicalAccountManager with significant Technical, business and operational expertise? We are seeking a TechnicalAccountManager to manage partner launch milestones, technical requirements gathering, driving engagement between our Telecom and Mobile OEM partners and various Amazon teams to launch and grow distribution of Amazon subscription … business, Engineering and product teams to deliver scalable product solutions at a global level, have excellent program and project management skills and be proficient in translating business requirements into technical requirements. Roadmap prioritization, milestone management and a strong will to deliver results are critical skills for this role. To be successful in this role, you will need to be … will work with accounts across Japan and Asia Pacific. Key job responsibilities Manages assigned enterprise accounts including major business partners with significant impact. Responsible for managing day-to-day Technical, operational and project launch related activities (Technical Project kick-off, Solution design, HLD closure, Amazon systems onboarding, milestone tracking, wholesale subscription and preload application delivery support, data tracking More ❯
London, England, United Kingdom Hybrid / WFH Options
Pioneering People
Social network you want to login/join with: Exciting new opportunity for a TechnicalAccount Service Manager to plan and oversee enterprise-level support and service activities for company products and services for a designated client or group of clients. You will ensure quality service and operational performance within the parameters of program and delivery standards … packages. Are you a strategic problem-solver with a passion for technology and building strong client partnerships? Do you thrive in a dynamic environment where you can leverage your technical expertise to drive client success and foster growth? If so, we invite you to bring your talents and ambition to our global team. What’s on offer? Highly Competitive … the London Bridge office) Industry leading pension scheme 25 days holiday plus bank holidays- with the opportunity to purchase additional holidays Life assurance Income protection Key Responsibilities of the TechnicalAccount Service Manager: Technical Issue Resolution: Serve as the primary technical point of contact for daily operational requests and critical incidents. Develop and maintain comprehensive More ❯
London, England, United Kingdom Hybrid / WFH Options
Stripe
Join to apply for the TechnicalAccountManager role at Stripe Join to apply for the TechnicalAccountManager role at Stripe About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue … ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team TechnicalAccount Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to … help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Responsibilities Provide a Gold Standard Experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly More ❯
TechnicalAccountManager Leeds (office-based with client visits) £28,000 – £35,000 (depending on experience) Full-time | Permanent You've done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you're tired of being stuck behind tickets. You want to use your knowledge to actually … in what you're delivering. You'll be good at this if: You've worked in an MSP or busy IT department before. You're confident talking to non-technical people about technical problems. You understand what “value” looks like to a client, not just what tools they use. You're organised, calm under pressure, and follow through … you say you'll do. You'll be doing things like: Helping clients figure out what they need (even when they're not sure themselves). Acting as their technical sounding board and go-to contact. Working with the helpdesk to make sure issues get resolved properly and not just closed. Advising on upgrades, improvements and potential risks. Keeping More ❯
Social network you want to login/join with: ? London, UK | ? Full-time | ? Senior-Level I'm hiring for a TechnicalAccountManager on behalf of a high-growth SaaS company building a next-generation observability platform. Their technology helps engineering teams monitor, analyse, and act on their logs, metrics, traces, and security data — improving performance and … cutting observability spend. This is a senior, customer-facing technical role ideal for someone with a background in cloud infrastructure, observability tools, and DevOps. You’ll play a key role in onboarding, supporting, and expanding relationships with enterprise customers — from hands-on implementation to strategic advisory. ? What You’ll Be Doing: Own the technical onboarding journey for new … and engineering teams to understand requirements and deliver high-impact observability solutions. Troubleshoot complex infrastructure issues (Kubernetes, Docker, pipelines, etc.) and advise on best practices. Act as a trusted technical advisor , providing guidance on implementation, optimisation, and long-term success. Partner with sales and customer success teams on renewals, expansions, and QBRs. What You Bring: Strong hands-on experience More ❯