251 to 275 of 316 Technical Engineer Jobs in the UK

Technical Support Engineer, The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Sector: Customer Services, Engineering Role: Professional Contract Type: Permanent Hours: Full Time DESCRIPTION This position is an engineering role supporting a distributed Amazon network across NA and EU regions. Day Shift: 10 Hours a day/… solve real-world challenges that transform our customers' experiences in ways we can't yet imagine. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team provides support to internal fulfilment and transportation network customers who rely on advanced robotics technology to fulfil and … hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to optimize the performance of advanced robotics systems. You will develop deep technical and functional subject matter expertise, enabling you to work closely with our fulfilment centre operators and maintenance teams to solve complex and time-sensitive More ❯

We're looking for a Technical Support Engineer to join our growing team and play a pivotal role in ensuring an exceptional customer experience. In this role, you’ll be the first line of support for our SaaS platform—diving deep into technical challenges, working across teams … and providing smart, timely solutions. Your insights will directly influence product quality and customer satisfaction. What You’ll Be Doing Provide first-response technical support through our helpdesk, delivering prompt, effective assistance to end users. Troubleshoot, analyze, and replicate issues to determine root causes and escalate when needed. Partner … closely with Engineering, QA, and Product to resolve complex product-related issues. Maintain and enhance internal and customer-facing documentation. Track and communicate technical updates and product improvements to the wider team. Share user feedback and technical insights to support product development and customer experience initiatives. Educate users More ❯

Cloudinary is looking for a Lead Technical Marketing Manager to join our product marketing team. In this role, you will be responsible for working cross-functionally with marketing, sales, and product teams to drive competitive analysis, product demos, technical content, and sales enablement as well as coordinate GenAI … specific launches across the Cloudinary product portfolio. Responsibilities: Be the lead on technical competitive insights including the key competitors, smaller competitors, and emerging competitive landscape across all products in the Cloudinary portfolio. Be the SME expert on GenAI technology and its implementation across our product portfolio - bringing insights to … product marketing and product management teams and evangelizing our capabilities. Create technical product demos centered on compelling value-based storytelling highlighting use cases for use with prospects, customers, analysts, and events. Demo environments, click-thru demos, and interactive web-based online demos. Bring our differentiation to life in launches More ❯

an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset. We're looking for a talented customer service-focused Technical Support Engineer who is ready to get their hands dirty. The Support Team is fast-moving and tight-knit; the role requires a … technology Responding to customer inquiries in a timely and professional manner Keeping client information up to date and organized in CRM Diagnosing and resolving technical support issues Troubleshooting & escalating deeper technical support issues after the initial investigation Improving processes & documentation in order to reduce the support burden What … We're Looking For: 2+ years experience as a Support Engineer or Customer Support related role Proven ability to work as part of a team Able to work to very high standards of quality consistently while ensuring tasks & customer requests are handled in a timely manner Ability to quickly More ❯

Italian and Spanish speaking Technical Support Engineer Location: Watford Salary: up to £50,000 per annum plus benefits Ref: 8147TE Company Profile: A well-established and award-winning company with international operations. Main Duties: To provide first line technical support and diagnose electrical or mechanical faults. The … Role: To provide first line technical support and remote fault diagnosis. To provide initial assessment, identify faulty parts or systems and react accordingly. To organise visits from specialised field engineers depending on the fault. To order replacement parts and ensure timely delivery. To escalate enquiries when required and complete More ❯

Do you enjoy resolving Alarm and CCTV technical issues and constantly seek ways to improve services and processes? Are you customer-oriented and driven to deliver an exceptional customer experience? If so, we have an exciting opportunity for you! About the Role: We are a leading provider of cutting … edge security solutions, specialising in alarm and CCTV systems. We are currently seeking a skilled and dedicated Alarm and CCTV Technical Support Specialist and Continuous Improvement Lead to join our team and provide exceptional technical support to our customers. Key Responsibilities: Technical Support: Liaise with customers via … and guidance on burglar alarms, fire alarms, CCTV, access control, and door entry systems. Coordination: Work with Service, Maintenance, and Installations departments to organise engineer visits when required. Product Validation: Collaborate with the Product Validation Manager on new and upgraded products/services implementation, providing testing resources as needed. More ❯

Do you enjoy resolving Alarm and CCTV technical issues and constantly seek ways to improve services and processes? Are you customer-oriented and driven to deliver an exceptional customer experience? If so, we have an exciting opportunity for you! About the Role: We are a leading provider of cutting … edge security solutions, specialising in alarm and CCTV systems. We are currently seeking a skilled and dedicated Alarm and CCTV Technical Support Specialist and Continuous Improvement Lead to join our team and provide exceptional technical support to our customers. Key Responsibilities: Technical Support: Liaise with customers via … and guidance on burglar alarms, fire alarms, CCTV, access control, and door entry systems. Coordination: Work with Service, Maintenance, and Installations departments to organise engineer visits when required. Product Validation: Collaborate with the Product Validation Manager on new and upgraded products/services implementation, providing testing resources as needed. More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased More ❯

by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service … results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML … and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased More ❯

for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity : We, at Flywire, are seeking a Senior Technical Support Engineer I. The individual will be responsible for working directly with customers and various teams on daily support and operations tasks. This … the UK. This role will collaborate with said Flywire product and engineering, implementation teams, and with relationship managers to act as a bridge between Technical Support and relevant teams. Manage and complete tickets received from customers and other departments involving Flywire WPM, SFS, and eStore product suites. Act as … queries related said products. Effectively manage product enhancements/bug fixes with respective product and engineering teams to reduce to resolve customer and common technical support issues. Act as a lead on incident management, projects, and collaborate with internal teams. Responsible for working with team members and cross functional More ❯

a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯

a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level … been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment … and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t More ❯

the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … mission and strategy to deliver on our short and long term goals. Here's What We're Looking For: 4+ years of experience in technical support engineering. Experience working with Linux and bash command line. Ability to utilize tools and scripts to research problems, identify root causes and provide … short and longer term solutions for customers. Able to translate highly complex issues to various levels of understanding based on the customer's technical level. Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and More ❯

the next stage of our journey as we continue to grow. The Opportunity: Flywire is looking for a highly motivated, passionate and talented Sr. Technical Support Engineer I . This individual will be responsible for working directly with customers and various teams on daily support and operations tasks. … and strategy to deliver on our short and long term goals Here's What We're Looking For: 4+ years years of experience in technical support engineering Experience working with linux and bash command line Ability to utilise tools and scripts to research problems, identify root causes and provide … short and longer term solutions for customers Able to translate highly complex issues to various levels of understanding based on the customer's technical level Highly motivated and talented troubleshooter. Someone that goes above and beyond utilizing all resources available to identify the problem and provide accurate explanations and More ❯

help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales. 3. To assist the Technical Design Architect, Technical Operations and Deployment Officer or Technical Operations and Procurement Officer in providing schools with effective ICT Support. 4. To More ❯

and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Tier 1/2 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive … is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills, and have the desire to learn and be involved in all aspects of IT. Thrive provides a unique work environment for ambitious individuals through an unparalleled diversity of work and opportunities for growth. … Prioritize tickets created Follow Thrives' best practices for escalating tickets to Tier 2 engineers Communicate steps taken during troubleshooting and resolutions through clear non-technical communication Demonstrate the correct level of urgency while resolving client incidents Resolution of incidents/requests related to, but not limited to the following More ❯

in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technical support to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures … of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 Technical Support Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that … deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analyzing network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues More ❯

We seek a Trainee Technical Sales Engineer to complete a Business Administration Apprenticeship, who is passionate about factory automation and IT. Candidates should have a solid basic education, an understanding of electrical theory, and a "can-do" attitude. Demonstrating this attitude is crucial for success. Role We are More ❯

A new and exciting job opportunity has become available for an experienced Technical Applications Engineer to come and join the dynamic Technical Team at the Engineering Technology Group. This opportunity will provide you with a wide variety of career-aiding experiences and advances. You will be working … presentations. Servicing customers with phone and onsite support. Programming of parts for customers and showroom demonstrations. Debugging and setup of complete machine tool systems. Technical write-ups of projects and processes. Provide turnkey solutions and manage tasks to a specific timeline in order to meet delivery dates. This position More ❯

Job Title: Technical Sales Engineer Pay: (£30,000 - £35,000 + Commission & Benefits) Location: Redditch Salary: £30,000 - £35,000 per annum + Internal Sales Commission Plan Benefits: Pension (ER 5%/EE 5%), Life Assurance (3x salary), 24 days holiday (including Christmas shutdown), Employee Assistance Program, Bike More ❯

Senior EMC Engineer Job role overview: Working within the Electrical/Electronic systems team, the EMC Engineer/Senior Engineer role is responsible for ensuring EMC compliance of our electronic systems. You will work closely with Component Engineers, T&D (Test & Development), MBSE team, Vehicle project teams … within the Company, peer review & sign off work products etc. and in some instances, as required deputise for the Lead Engineers. Duties and Responsibilities: Technical lead for EMC. Develop & Manage EMC specifications and documentation Leading to ensure our components conform to the applicable standards and requirements Manage component EMC More ❯

Technical Support Engineer -Electrical, Mechanical & C&I Location - Reading area Package - £35,470 - £49,000 (depending on your suitability and level of experience) plus allowance. As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range More ❯

play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field based Technical Support Engineers work within our Site Services sub function, and are responsible for all 2nd-3rd on-site breakfix customer support. This is a … very customer facing role, and this individual will have experienced and developed communication skills in equal measure to technical ability. On-Site support will be provided via a combination of on-site customer shift rotations (working on-site in a dedicated capacity for a customer over a set period … Remote Service Center (RSC) Service Board for newly created service tickets. Prioritize tickets created. Communicate steps taken during troubleshooting and resolutions through clear non-technical communication. Demonstrate the correct level of urgency while resolving client incidents. Resolution of incidents/requests related to, but not limited to the following More ❯

Junior IT Support Engineer Ashford Full-Time/permanent Hybrid We are currently seeking an enthusiastic and motivated Junior IT Support Engineer to join our international client based in Ashford. The ideal candidate will be a proactive problem-solver with excellent communication skills and a strong desire to … IT service management system and ensure that users receive efficient and timely support. - Escalate unresolved issues to senior IT support technicians or other appropriate technical staff. - Perform routine preventative maintenance on equipment and systems. - Stay up-to-date with the latest technologies and advancements in the field. - Participate in More ❯

The Vacancy The Role To identify and qualify sales opportunities and build sustainable relationships with existing and new customers through the provision of technical expertise and knowledge. Acting as a trusted advisor, work collaboratively with the national Rubix organisation to demonstrate the value proposition and address technical concerns … and issues. Sell complex and technical solutions to new customers in a clear and compelling manner, applying applications-based technical knowledge and experience to solve customers problems. Key Responsibilities Responsible for assessing and analysing target markets within the designated sales geographies and industry sectors. Collating market data, trends … values. Build and maintain strong relationships with new and existing customers, ensuring Matrixs reputation for quality service is upheld. Industry Expertise: Use in-depth technical knowledge, experience and expertise in MRO activities to offer expert guidance to clients, helping them find the best solutions. Reporting: Responsible and accountable for More ❯