Redditch, Worcestershire, West Midlands, United Kingdom
Omega Resource Group
Job Role: TechnicalSupportSpecialist Location: Redditch Salary Range: £45,000 - £50,000 + Benefits Our client, a leading global supplier of equipment and services to packaging and label manufacturers, is on the lookout for a talented and ambitious TechnicalSupportSpecialist to join … expertise and a presence in more than 50 countries, our client continues to drive innovation and shape the future of packaging worldwide. Key Responsibilities – TechnicalSupportSpecialist Assist the Field Service Scheduler by advising on appropriate Technicians and managing the planning board in their absence. Follow correct … technical procedures using the Salesforce process. Provide support to the Technical Service Manager on both internal and external projects. Coach and mentor Apprentices and Field Service Technicians. Manage Technical Reports for Service Factories. Aid project teams with major projects, upgrades, and installations. Maintain profitability within the more »
Technicalsupportspecialist required. My client is an established manufacturer and supplier of compaction and tarmacking equipment. They are now seeking an experienced technicalsupportspecialist to join their established team in Aylesford. The ideal candidate will come from a technicalsupport background, have at least 5 years' experience in Compaction/Heavy plant and will be based within a commutable distance of Aylesford. TechnicalSupportspecialist Position Overview Communicate technical information to Dealer's customers and colleagues Handle incoming technical calls, diagnose faults and work … with the Service Controller in resolving the problem Assist customers and staff covering all technical aspects of the company's products Set up and continually update a knowledge database that is accessible by all in the Product Support office Assist the Service Controller in deciding eligibility of warranty more »
Haywards Heath, West Sussex, South East, United Kingdom Hybrid / WFH Options
TRS Consulting
TechnicalSupportSpecialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits ** A hybrid role, 75% office based with 25% travel to customer sites ** The Role - TechnicalSupportSpecialist , Mass Spectrometry Following expansion, they seek to recruit a TechnicalSupportSpecialist responsible for: Providing scientific, technical and training support Investigating and troubleshooting queries Collecting and analysing data Handling customer complaints in a professional and timely manner Working closely with the sales, service, marketing … and support teams to ensure customer satisfaction Your Background - TechnicalSupportSpecialist , Mass Spectrometry To succeed in this exciting role, you will ideally be able to demonstrate the following: Previous experience as a laboratory technician or scientist with extensive experience of using High Performance Liquid Chromatography more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Jefferson Wells
TechnicalSupportSpecialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a TechnicalSupportSpecialist? Look no further! The Company: As a leading manufacturer … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a TechnicalSupportSpecialist , you will provide high-level technicalsupport and training for Electron Microscopy systems. Key Responsibilities include: Provide technicalsupport via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »
Feltham, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
Job Title: German speaking TechnicalSupportSpecialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent German speaker with a passion for providing exceptional technicalsupport? Do you thrive in a dynamic, customer-focused … technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technicalsupport services to their global clientele. Position Overview: We are seeking a talented and enthusiastic German-speaking TechnicalSupportSpecialist to join our client’s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client’s German speaking customers. You will have the opportunity to utilize your IT technicalsupport skills while providing exceptional customer service. Key more »
Worcester, England, United Kingdom Hybrid / WFH Options
Talent
Job Title: M365 TechnicalSupport Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technicalsupport professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you … The Role: You will be a vital part of our SpecialistTechnicalSupport Team, providing top-notch technicalsupport to internal and external customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to … maintain excellent service standards. Key Responsibilities: Provide advanced technicalsupport for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and Blue Prism. Handle complex issue triage, problem investigation, and major incident resolution. Support Microsoft Products, Network, VMware, Storage and Back more »
Broadstairs, Kent, South East, United Kingdom Hybrid / WFH Options
New Appointment Group
TechnicalSupportSpecialist (& Trainee TechnicalSupportSpecialist) required. Join a world class team working at the forefront of print technology! This is a hybrid role, which also requires extensive travel overseas (including India, USA and Europe), and one week per month in East Kent. … above annual leave entitlement Training & development opportunities Eye-care vouchers and GP & Occupational Health on site Cycle to work scheme As part of the TechnicalSupport team, you will be responsible for the testing and validation of inkjet products and systems performance, including hardware, software and ink. You … a flexible approach and will develop relationships with our client and its suppliers in order to achieve excellent product knowledge. You will deliver timely support professionally and in accordance with service level agreements, research new technologies to develop procedures and training materials to assist product training activity, and be more »
TechnicalSupportSpecialist (& Trainee TechnicalSupportSpecialist) required. Join a world class team working at the forefront of print technology! This is a hybrid role, which also requires extensive travel overseas (including India, USA and Europe), and one week per month in East Kent. … above annual leave entitlement Training & development opportunities Eye-care vouchers and GP & Occupational Health on site Cycle to work scheme As part of the TechnicalSupport team, you will be responsible for the testing and validation of inkjet products and systems performance, including hardware, software and ink. You … a flexible approach and will develop relationships with our client and its suppliers in order to achieve excellent product knowledge. You will deliver timely support professionally and in accordance with service level agreements, research new technologies to develop procedures and training materials to assist product training activity, and be more »
Technical Sales Support – Biotechnology – Wiesbaden/Remote - €65k The Company Excellent opportunity to join the leading provider of high technology products and services to the global industrial companies and scientific research communities. The Role To provide Technical and Applications Support and training for one business unit … initially. Development of support to the whole Product Portfolio to EMEAI customers. Acting as first line contact to customers and field service engineers. Travelling regionally as required to customers, OEM’s, distributors and subsidiary sites to provide onsite support for critical technical escalations and training. You The … solving abilities. Time on customer site domestic/international is <25%. The successful candidate will be required to take their share of delivering technicalsupport by staffing the regional technicalsupport helpdesk. A fluent or native in German and English, another language (such as French more »
TechnicalSupportSpecialist, Mass Spectrometry - Mass Spectrometry/Liquid Chromatography Systems - Basic Salary Up To £50,000 Car Allowance £7,000 Bonus £6,000 Pension Healthcare Excellent Benefits A hybrid role, 75% office based with 25% travel to customer sites The Role - TechnicalSupportSpecialist , Mass Spectrometry Following expansion, they seek to recruit a TechnicalSupportSpecialist ... more »
Technical Sales SupportSpecialist to join a busy, technically minded team, to assist the internal sales team and customers by providing TechnicalSupport . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technicalsupport to customer … trouble shooting, assisting with technical issues Provide on site support , as well as remote support to customers Oversee the technicalsupport team, act as final stage of resolutions Develop and facilitate workshops/training courses Attend presales and aftersales meetings with sales team and Clients more »
TechnicalSupportSpecialist (& Trainee TechnicalSupportSpecialist) required. Join a world class team working at the forefront of print technology! This is a hybrid role, which also requires extensive travel overseas (including India, USA and Europe), and one week per month in East Kent. more »
1st Line Service Desk/TechnicalSupportSpecialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a motivated TechnicalSupportSpecialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of … our business who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role more »
winning AV client, a world-class developer and manufacturer of video conversion, content manipulation, and AV signal distribution technology. We are seeking a talented TechnicalSupport Engineer to join their esteemed team in Margate. Main Purpose of the Role: We are seeking a TechnicalSupport Engineer … assistance to our customers. In this role, you will diagnose and troubleshoot hardware and software problems, helping our clients resolve a wide range of technical issues. You will be responsible for diagnosing and repairing customer returns (RAs) and must share our customers’ sense of urgency in problem-solving, especially … solving computer hardware issues Updating proprietary firmware and software as well as Windows and PC drivers Documenting repairs and reporting test results in our support help desk system Providing 1st line technicalsupport via email and telephone Tracking RMA repairs and demo unit maintenance through to completion more »
Technical Product SupportSpecialist (Clear Scope of Career Progression) £35,000 - £40,000 + Great Training off the Tools + Clear Company Progression + Global Travel + 33 Days Holiday + Company Pension Office Based, Commutable from Bridgend, Cardiff, Swansea and Surrounding areas Are you a motivated … background, looking to take the next step in your career as part of an exciting company where you will be fully supported in your technical development into an expert Product Specialist with great scope for progression within the company? On offer is that chance for an aspirational engineer … in ambitious and motivated talent to expand the business. On offer is the chance for an aspiring Engineer to join an exciting team of technical experts where you will be fully supported in your personal development to becoming an expert in the business. You will be responsible for the more »
fun, we are professional, and we get work done. Couno Ltd is an equal opportunity employer About the role: Join our team as a TechnicalSupportSpecialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining our premium service, and … enhancing client relationships. Reporting to the Service Desk Team Lead, you'll lead efforts to provide advanced IT support, engage with clients at a higher level, and build lasting partnerships. Responsibilities will include … Offer advanced IT support with a strong emphasis on delivering a premium service, ensuring clients … receive top-tier assistance. Investigate and resolve complex technical issues, demonstrating expertise in problem-solving and escalation when needed, while maintaining transparent client communication. Lead the management of escalated service requests, prioritising urgency, and efficiency. Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through more »
TechnicalSupportSpecialist - Construction Equipment - Based Kent - Global Company Excellent Package 45K Basic + Progression Plan, 25 Days, 10% Pension + Much More Company Instantly recognisable in the industry my client is a global manufacturer of construction and agricultural machinery and attachments Role Based at one of … their UK branches in Kent (Maidstone) this exciting and varied role will play an integral part in the business, supporting the UK network with technical assistance, warranty aspects, dealer management, customer service, aftersales and parts aspects, general administration and more. It is envisaged that the successful applicant would progress … ideal candidate for this position would be a seasoned plant fitter/engineer or similar, who is looking for career progression into management, products support, sales or other areas of commercial aftermarket. It is a great career opportunity! We would also be keen to look at capable service controllers more »
TechnicalSupportSpecialist - Construction Equipment - Based Kent - Global Company Excellent Package 45K Basic + Progression Plan, 25 Days, 10% Pension + Much More Company Instantly recognisable in the industry my client is a global manufacturer of construction and agricultural machinery and attachments Role Based at one of more »
1st Line TechnicalSupport Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do … attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to more »
Technical Product SupportSpecialist (Clear Scope of Career Progression) £35,000 - £40,000 + Great Training off the Tools + Clear Company Progression + Global Travel + 33 Days Holiday + Company Pension Office Based, Commutable from Bridgend, Cardiff, Swansea and Surrounding areas Are you a motivated more »
offerings). Excellent learning & development opportunities. As an ILS Manager in the Systems Engineering capability, you will be tasked with evolving the current logistic support function to create and sustain a robust Integrated Product/Logistic Support system. This includes implementing Design for Support and addressing all … key aspects of ILS, with a particular emphasis on Logistic Support Analysis, maintenance policy and planning, technical documentation, training, and comprehensive Through-Life support modeling. You will manage various ILS work packages, ensuring our products and services are robust, reliable, and cost-effective, thereby instilling confidence in … throughout the product lifecycle, from business acquisition to contract logistics support. Key Responsibilities: Capture and analyze ILS requirements for new projects, including Design for Support, Supply Support (including LSAR), maintenance, repair, technical documentation, disposal, and training. Provide ILS analysis for specific projects and products (e.g., RAM, FMEA more »
Technical Customer Support and Documentation Specialist Location: UK (Remote). Preferably based in London/South East for occasional travel to offices. Offices in: London (Wandsworth) and Oxford Responsibilities: Documentation: Writing documentation for new features and release notes. Work through the backlog of existing legacy and outdated … documentation that needs updating Customer Support: Manage the customer support desk, addressing customer queries in a timely and professional manner. Coordinate bug fixes for customers with the product team, ensuring effective communication and resolution of issues. Develop and own the broader Curiosity customer support process, continuously improving … it to enhance customer satisfaction. Requirements: Experience: Previous experience in customer support, demonstrating the ability to manage customer interactions effectively. Previous experience debugging and troubleshooting technical software issues. Previous experience with various technical platforms such as MS SQL Server/Oracle Databases, Docker, XML, AWS, Azure DevOps more »
