SupportAnalyst, Service Desk, 1stline, COR5802 An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role … the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1stline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … , include: 20 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1stline desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1stlineSupport Engineer you will act as the firstline of service to customers, logging tickets via phone … calls, emails and from a chat system. You will be resolving 1stline incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal development for all escalated product related issues, including product enhancements, bug resolution and overall product education Logging … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS more »
1stLineSupportAnalyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1stLineSupportAnalyst at a prestigious brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a 1stLineSupportAnalyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting … all backgrounds. Our client offers a dynamic work environment where your skills and expertise will be valued and rewarded. Interested? Please Click Apply Now! 1stLineSupportAnalystmore »
1stLineSupportAnalyst Location: Aberdeen Belcan is hiring 1stLineSupportAnalyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an … experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
Aberdeen, Bridge of Don, City of Aberdeen, United Kingdom
Belcan
1stLineSupportAnalyst Location: Aberdeen Belcan is hiring 1stLineSupportAnalyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an … experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you … to help you with the delivery. What qualifications and experiences do you need to have already? Experience in Helpdesk support experience/1stline support. Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft more »
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1stlinesupportanalyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will … provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second LineSupport Engineers, you will be focusing on Audio Visual and Meeting Room functions during more »
1stLine/Application SupportAnalyst - Manchester - £38K Here at Venchr, we are looking for an Application SupportAnalyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-linesupport for their apps, websites, and CMS. You'll communicate directly with … clients via email and phone to resolve issues, ensuring compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the more »
