1stLineSupportAnalyst £26,500 + Bonus + Benefits and Training Nr Cardiff This is a fantastic opportunity for you, a 1stLineSupportAnalyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people … next step. We're looking for someone who enjoys digging into problems, learning new tools and offering expertise. You'll join a supportive, growing Services team, providing first-class 1stLinesupport to a broad range of customers, as well as internal staff. You'll be capturing and handling a variety of incidents and service … requests, while also helping improve the way they work by contributing to documentation and process improvements. This 1stLineSupport role suits someone who wants to progress. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Linesupport as you grow. More ❯
1stLineSupportAnalyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1stLinesupportanalyst in our Service Desk team. Using your skills in technical analysis and 1stLineSupport … Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1stLineSupport Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a … Service Desk function/1stLineSupport Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint More ❯
Southampton, Hampshire, South East, United Kingdom
Method-Resourcing
1stLineSupportAnalyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1stLineSupportAnalyst to join a growing technology team in Southampton. This is a … month fixed-term contract with a strong likelihood of becoming permanent. What you'll be doing Acting as the first point of contact for IT support queries (phone, email and walk-ups) Troubleshooting issues across Microsoft 365, Entra/Azure AD, Windows 10/11 , and core desktop applications Managing tickets, escalating … where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1stLine/Service Desk/Helpdesk support Confident working with the Microsoft stack (M365, Active Directory/Azure AD/Entra) Great communication skills and More ❯
1stLineSupportAnalyst - 12-Month FTC (Likely to Go Permanent) Southampton £22,000-£24,000 Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1stLineSupportAnalyst to join a growing technology team in Southampton. This is a More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Ascent Sourcing Ltd
Service Desk Analyst Peterborough 3 month fixed term contract (Potential for permanent) £28,000 Base (Pro Rata) The successful candidate will provide a comprehensive firstline of IT support to employees within the business. As the face of IT, they provide support, administration and troubleshooting services covering the full scope of IT More ❯
