2nd Line Engineer Jobs in the UK excluding London

51 to 75 of 171 2nd Line Engineer Jobs in the UK excluding London

2nd Line Support Engineer

Newcastle-under-Lyme, England, United Kingdom
iO Associates - UK/EU
features. Direct message the job poster from iO Associates - UK/EU Over 5 years of experience placing talent with exciting IT & Engineering opportunities. 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time … Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your input genuinely makes a difference? If you enjoy solving complex problems, working directly with clients, and getting involved in a variety of technologies, this could be … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯
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2nd Line Support Engineer

Gillingham, Kent, South East, United Kingdom
Searchability (UK) Ltd
2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available - candidates on … a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you'll provide advanced technical support for escalated issues across a multi-site network. You'll troubleshoot … to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer

Warrington, England, United Kingdom
JR United Kingdom
2nd Line Support Engineer Location: Warrington, Cheshire | Contract Duration: 2 Months | Start: ASAP | DBS Required | Inside IR35 Lucid Support Services Ltd is seeking an experienced 2nd Line Support Engineer for a short-term contract. This role is fully onsite and … requires excellent customer service skills along with strong experience supporting Microsoft solutions. Role Responsibilities: Provide 2nd line support for Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. Manage MDM, device management, and stock control. Support desktop virtualization technologies (e.g. More ❯
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2nd Line IT Support Engineer

Worthing, England, United Kingdom
In Technology Group Limited
2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Role : 2nd Line IT Support Engineer Area : Horsham … Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure Please More ❯
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2nd Line Support Engineer

Bristol, England, United Kingdom
Chorus
The Role As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support Engineers work both on-site and … agreed customer SLA's and associated targets. • Provide exemplary service to the customer ensuring high personal and organisational customer satisfaction scores are maintained. • Provide 2nd Line diagnosis and resolution of incidents and requests. • Accurately determining tickets that require escalation to our 3rd Line Team, providing … Safety. • Demonstrate behaviours that promote our values. • Undertake any other duties as reasonably requested. Personal Specification Required: • Previous experience of providing IT support at 2nd Line level • Exemplary customer service and problem solving skills • Experience of administering and supporting the latest Microsoft technologies • Strong troubleshooting skills • Understanding More ❯
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2nd Line Engineer

Newcastle Upon Tyne, England, United Kingdom
Careers Plus
We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle … while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure … refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression More ❯
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2nd Line Network Support Engineer

Gateshead, England, United Kingdom
Aspire Technology Solutions
Join to apply for the 2nd Line Network Support Engineer role at Aspire Technology Solutions 1 day ago Be among the first 25 applicants Join to apply for the 2nd Line Network Support Engineer role at Aspire Technology Solutions About … on our journey as we grow and expand! Our mission: To deliver technology like no other! About The Role We are looking for a 2nd Line Network Support Engineer with a strong technical background and passion for problem solving to join our Network Support team. … putting our customers needs first. You will be delivering exceptional customer service for cases which have been escalated to you by our 1st line Networks Support Engineers. This could involve fixing a technical fault, answering a query, fulfilling a service request anything that is needed to allow the More ❯
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Second Line Support Engineer

South East London, England, United Kingdom
1Tech Staffing Limited
2nd Line Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2nd Line Engineer with strong networking expertise. You’ll be the go … to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking skills. Our client values a proactive, can-do attitude. You'll be joining a tight-knit, collaborative team where everyone pulls together. If you … or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and More ❯
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Field 2nd Line IT Support Engineer

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
TieTalent
Join or sign in to find your next job Join to apply for the Field 2nd Line IT Support Engineer role at TieTalent 2 weeks ago Be among the first 25 applicants About the Role Field 2nd Line IT Support Engineer … day and the opportunity to work both from home and on-site? Entrust IT, a trusted Managed Services Provider, is looking for a Field 2nd Line IT Support Engineer to support our growing client base in the Milton Keynes region. With over a decade of … IT solutions, we take pride in offering expert support to a diverse range of organisations — and we’re ready to welcome a talented engineer like you to our friendly and professional team. Key Responsibilities Supporting client IT environments remotely and on-site, providing clarity and resolution to technical More ❯
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2nd Line Support Engineer - Colchester

Colchester, Essex, South East, United Kingdom
Oscar Associates (UK) Limited
2nd Line Support Engineer - Colchester MS Server - Office 365 - VMware - Azure This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client … Replication TCP/IP, DNS, WINS, DHCP Interviews for this role are comencing in the next few days, so do not hesitate to apply! 2nd Line Support Engineer - Colchester - Office 365 - Servers - VMware - Azure Oscar Associates (UK) Limited is acting as an Employment Agency in More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st / 2nd Line Engineer

South East London, England, United Kingdom
Metroline Ltd
Job Title: 1st/2nd Line Engineer x 3 Line Manager: Service Desk Manager Department: IT Department Location: Cricklewood Job summary: Provide 1st and 2nd line support 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. … However, there will be requirement to travel to other Company offices or Associated Company locations. Main Responsibilities Provide first line and second line support to over 1000 users across multiple sites for Comfort Delgro companies across the UK and Ireland Log all calls using the Helpdesk More ❯
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1st/2nd Line Support Engineer

City, Cardiff, United Kingdom
Matchtech
Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time Office Hours Salary: CIRCA 25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the uptime and performance … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health checks and More ❯
Employment Type: Permanent
Salary: GBP 25,000 Annual
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1st/2nd Line Support Engineer

Cardiff, South Glamorgan, United Kingdom
Matchtech
Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are looking for a proactive and technically skilled 1st Line/2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and internal teams and play a vital part in maintaining the uptime and performance … like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd line support teams when necessary. Log issues and resolutions accurately in fault monitoring systems. Perform regular system health checks and More ❯
Employment Type: Permanent
Salary: £25000/annum
Posted:

2nd Line Support Engineer

Sevenoaks, Kent, South East, United Kingdom
NICHOLS DIGITAL LIMITED
Must drive and own a vehicle - on site 5 days a week and need a car to get there**** Support Technician, Helpdesk, 1st & 2nd line, Microsoft/Windows, Hardware & Software, AD, ITIL Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services … firm are seeking a reliable and skilled IT Support Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. You will be providing timely support and maintenance for desktop software and hardware within … Key responsibilities include resolving user-reported issues, managing hardware inventories, assisting with software updates, and maintaining endpoint security compliance Key Responsibilities: Provide 1st/2nd line support for hardware, software, and desktop issues (Windows environment) Administer and troubleshoot Active Directory Set up and maintain desktops, laptops, printers More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Wintel Support Engineer - DV Cleared

Basingstoke, Hampshire, United Kingdom
Experis - ManpowerGroup
2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support Engineer … who thrives in fast-paced environments and enjoys supporting high-profile users across critical infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a service that … really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining communication with stakeholders Support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Support Engineer

Welwyn Garden City, England, United Kingdom
Coreasoning
Join to apply for the 2nd Line Support Engineer role at Collaborative Reasoning . Quantum Care is a not-for-profit organization providing high-quality care services for over 2,000 older people across Hertfordshire, Bedfordshire, and Essex. The ideal candidate will have a passion … Opportunities to contribute to project work and influence Quantum's future development are available. Main Duties and Responsibilities Handle all user queries, acting as 2nd line support, and also providing 1st and some 3rd line support. Support users via phone, remote tools, or directly on … range of candidates eligible to work in the UK. Please note we are currently unable to offer sponsorship. For more information, visit our website: 2nd Line Support Engineer - Quantum Care . If you encounter issues with the online application, contact our HR team at More ❯
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2nd Line Support Engineer - New! (REFGJ25)

Greater Manchester, England, United Kingdom
RedRock Resourcing
2nd Line Support Engineer - New! (REFGJ25) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in More ❯
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2nd Line Support Engineer

Manchester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Manchester (with travel to Stoke 2-3 times a week, expensed) Office: 4 days per week | Full-Time | Permanent About the Role Are you an … experienced 2nd Line Support Engineer who enjoys variety, being hands-on with tech, and providing great customer support without climbing the ladder into 3rd Line or beyond? This might just be the opportunity for you. iO Associates is working with a well-established … CCTV setups Maintaining high levels of customer service while balancing hands-on technical tasks What We're Looking For Solid, mature experience in a 2nd Line Support role Strong networking knowledge and troubleshooting abilities Comfortable working both on-site and remotely UK driving licence and willingness to More ❯
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2nd Line Support Engineer

Lancaster, Lancashire, North West, United Kingdom
In Technology Group Limited
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to £35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to … proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated … work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

IT 2nd Line Support Engineer - Azure / Office 365 IT Milton Keynes £25K - £35K

Milton Keynes, England, United Kingdom
⁓慓
S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer … will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not essential as … have the capacity to work in a fast-paced environment. We feel that this is a great opportunity for a passionate IT Support Engineer who has strong communication skills and enjoys working in the office. Our client has partnerships with all the leading vendors; therefore, opportunities to progress More ❯
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2nd Line IT Support Engineer

Newport, Wales, United Kingdom
One PoS Ltd
candidate to join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a small support … and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. As 2nd line, you will be tasked with escalations from the 1st … case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Provide 2nd line expertise to the team and customers on specific areas of our products such as 3rd party API links. Skills & Knowledge ‘Customer More ❯
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Second Line Support Engineer

Kent, England, United Kingdom
Searchability®
2nd Line IT Engineer Perfect opportunity for an experienced IT professional with 3+ years in IT support, looking to expand technical skills in a dynamic environment. Full-time, permanent position based in Kent, offering a competitive salary dependent on experience. Immediate start available – candidates on … a collaborative working culture and opportunities to work across a diverse range of systems and networks. What will you be doing? Joining as a 2nd Line IT Engineer, you’ll provide advanced technical support for escalated issues across a multi-site network. You’ll troubleshoot … oliver.light@searchability.com. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS – IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯
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2nd Line Support Engineer

Stratford-upon-Avon, England, United Kingdom
Big Red Recruitment
to work on a Microsoft Digital transformation? Want to grow your IT career? Are you a proactive, friendly Desktop Support Engineer/2nd line Support Engineer, with strong Microsoft desktop/EUC support experience? Do you like to learn? My client is very … Microsoft technologies to support operational efficiencies aligned to their exciting growth plans. Based at their central London offices, you will be responsible for the 2nd line, desktop support, for numerous sites across central London. You will be working on the support and resolution of broad ranging issues … and your career - lots of opportunity to learn! Ideally you will have the following skills/experience: At least 12+ month's experience of 2nd line/desktop support Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11) Strong LAN/WAN and More ❯
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2nd Line Support Engineer

Hook, England, United Kingdom
Middle Recruitment Limited
2nd Line Support Engineer Up to £180 - 200 per day Location: Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a contract 2nd Line Engineer. You will be customer facing to educate and … technical side of the client process (not doing sales!), helping the founders and team to set up MSP SOPs, documentation, and processes, while offering 2nd/3rd line support for the managed services clients already onboard. Ideal Skills: Virtualization package experience (V2 Cloud, Hyper-V, VMWare, Oracle More ❯
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2nd Line Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and … desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to … the IT resources required to perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager More ❯
Employment Type: Permanent
Salary: £35,000
Posted:
2nd Line Engineer
the UK excluding London
10th Percentile
£29,000
25th Percentile
£29,750
Median
£32,500
75th Percentile
£41,500
90th Percentile
£43,750