1 to 25 of 31 2nd Line Engineer Jobs in the North of England

2nd Line Support Engineer Up to £19 per hour (Inside IR35) 12 month contract This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based onsite in Manchester 2nd Line Support Engineer Job Summary As the 2nd Line Support Engineer you will manage the existing tech bar team, along with being a point of escalation. You will be supporting customers with hardware and software issues on a variety of … and desktops to mobile phones and printers. You will be assisting over 8000 users so experience working in an enterprise level company is essential. 2nd Line Support Engineer Essential Skills: Strong 2nd Line support experience Strong experience of leading an IT team more »

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The 2nd … Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support for at least a couple of years, and will have a more »

Job Title: 2nd Line MSP Engineer Location: Liverpool Salary: £27,000 - £34,000 DOE Our client, a growing IT solutions provider are looking for a 2nd Line MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer … Cloud technologies and/or migrations - AWS/Azure Networks - Routers, Switches, Firewalls VoIP Systems Active Directory Office 365 & Applications Day-to-day: Provide 2nd Line IT Support to a range of clients Handling escalations from 1st line team Assist in maintaining on-site servers … something you are interested in and you have the required skills, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer more »

Job Title : Technical Support Engineer (2nd Line Support) Location : Shipley Salary : £30,000 - £35,000 Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over 20 years. Our document … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into … the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »

2nd Line IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2nd Line Support Technician will focus on escalated support cases. The successful person will have been in IT support for at least a couple of years … Salary will be circa £30k, dependent upon experience, and the business offer enhanced holidays and free parking. What will you be doing as a 2nd Line Support Engineer? As a 2nd Line Support Engineer, you will support managed services clients … would LOVE to hear from you if you have the following skills and experience: Proven experience working within an IT support role, preferably at 2nd line level Must be confident supporting Microsoft Office 365 and desktop support Understanding of server and client set ups Understanding of TCP more »

2nd Line IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2nd Line Support Technician will focus on escalated support cases. The successful person will have been in IT support for at least a couple of years … will be up to £35k, dependent upon experience, and the business offer enhanced holidays and free parking. What will you be doing as a 2nd Line Support Engineer? As a 2nd Line Support Engineer, you will support managed services clients … would LOVE to hear from you if you have the following skills and experience: Proven experience working within an IT support role, preferably at 2nd line level Must be confident supporting Microsoft Office 365 and desktop support Understanding of server and client set ups Understanding of TCP more »

Job Title: 2nd Line IT Engineer Location: Manchester City Centre Salary: £28,000 - £33,000 DOE About the Role: We are seeking a skilled and motivated 2nd Line IT Engineer to join our clients team in the heart of Manchester … will work closely with their 1st Line support team, escalating and resolving technical problems while delivering excellent customer service. Key Responsibilities: Provide 2nd Line support for hardware, software, and network issues. Manage escalated tickets from the 1st Line team, ensuring timely resolution. Maintain … Server, Office 365, and networking infrastructure. Assist with IT projects, deployments, and system upgrades. Document technical processes and solutions. Requirements: Proven experience in a 2nd Line IT Support role. Strong knowledge of Windows Server, Office 365 and applications Network troubleshooting (routers, switches, firewalls, VPN setups) Excellent problem more »

Role: 2nd Line IT Engineer Location: Central Lancaster Salary: £26,000 - £33,000 DOE Our client who are within the Managed IT space, support a vast range of clients within different industries around Lancashire. They are looking for a hands-on 2nd Line IT Engineer who don't mind working in a fast paced environment supporting clients remotely and on-site. Tech Stack: Virtualisation - VMWare or Hyper-V Office 365 - Deployments & Management Applications - Intune, SharePoint, PowerShell Cloud Services Active Directory/Group Policy's Windows Server up to … sounds like something you would like to do and you have the required experience, then please click the apply button for immediate consideration. Keywords : 2nd Line Engineer, Senior IT Engineer, 2nd Line, IT Support, IT Technician, MSP, Managed Service Provider more »

2nd Line Support Engineer About the Company: My client is a dynamic and forward-thinking Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to a diverse range of clients. Their team is their greatest asset, and they pride themselves on fostering … a collaborative and innovative work environment. As they continue to grow, they are looking for a talented and enthusiastic 2nd Line Support Engineer to join their team and help them maintain their high standards of service. Role Overview: As a 2nd Line … team and other technical experts to ensure the seamless operation of their clients' IT systems, particularly focusing on Microsoft 365 environments. Key Responsibilities: Provide 2nd line technical support to clients, both remotely and on-site as required. Troubleshoot and resolve issues related to Microsoft 365, including email more »

2nd Line Engineer Permanent, Part Time (12 Hours) Home Based Sellick Partnership are currently supporting a fantastic charity who are searching for a part time 2nd line engineer to support their IT function. If you are looking to work … days a week and with a range of IT software and hardware this is a great opportunity. 2nd Line Engineer Responsibilities Include: Ordering, setting up and arranging delivery of laptops, for all new staff members and replacement devices for existing staff as needed, and arranging more »

2nd Line Infrastructure Engineer - Job Opportunity Location: Warrington (On-site, 5 days a week) Salary: £28,000 - £33,000 (DOE) Experience: Minimum 3 years in 2nd Line Support - Please do not apply without this experience. Role Summary: We are seeking a skilled … 2nd Line Infrastructure Engineer to join our IT team in Warrington. This role offers the opportunity to work with a variety of IT systems and solutions, providing in-depth technical support and contributing to the security and efficiency of our IT infrastructure. Youll be a … key player in maintaining our systems, supporting users, and driving continuous improvement. Key Responsibilities: Technical Support: Deliver advanced 2nd Line support for Mac/PC environments, servers, and cloud infrastructure, handling a diverse range of technical issues with confidence. System Maintenance: Manage and maintain critical IT systems more »

Role: 1st/2nd Line IT Engineer Location: Liverpool Salary: £23,000 – £28,000 DOE Our client, a successful family run business (since the 1980’s!) are growing their team and looking for an enthusiastic 1st/2nd Line IT Engineer to help support their internal user base and assist with current and future IT projects. Responsibilities: Provide 1st and 2nd Line IT Support to an internal user base of 200+ Log, triage and resolve incoming tickets Build, maintain and install hardware across the office Software … Please apply if it sounds like something you are interested in, for immediate consideration! Keywords: IT Support Engineer, IT Technician, 1st/2nd Line, IT Support Analyst, 1st line, Service Desk Analyst, 2nd Line more »

Role: 2nd Line IT Engineer Location: Liverpool Salary: £32,000 My client is seeking a dedicated 2nd Line Support Engineer to join their team. This office-based role (with the flexibility to work from home 1-2 days per week … Responsibilities: * Serve as the primary contact for incoming Service Desk calls, working closely with IT Support members across various sites to manage 1st and 2nd line incidents and requests. * Support and troubleshoot a range of technologies including desktop applications, Windows 7 & 10, virtualisation (VMWare), Office 365, Windows … Server, Active Directory (AD), and networking components such as TCP/IP and firewalls. * Take ownership of escalated issues from 1st and 2nd line support, ensuring timely resolution within service level agreements (SLAs). * Investigate and resolve configuration and deployment issues. * Perform initial investigations of reported incidents more »

Job Title: 1st/2nd Line IT Engineer Location: Blackburn (BB2) Work Structure: On site Salary: up to £28,000 DOE Passionate about IT and sports? Our client, a leading name in the sports sector are recruiting for a 1st/2nd Line … be supporting the IT infrastructure across a large network including in-person or remote support to staff across the business. Responsibilities: To provide 1st & 2nd Line IT Support to all departments Log and resolve incoming requests Setup & configure IT equipment including Windows, Mac, mobiles, iPads etc. To … Quick learner Good communicator If you would like to be considered please apply for the role! Keywords: IT Support Engineer, 1st/2nd Line, IT Technician, Technical Support Engineer, In house IT Engineer In Technology Group Ltd is acting as an more »

Role: 1st/2nd Line IT Engineer Location: Warrington & Bradford Salary: £26,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a hardware manufacturing company, based in Warrington. Founded by gamers and developers … developers, like building PCs?) Willing to travel to Warrington and Bradford office on a weekly basis Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer In Technology Group Ltd is acting as an Employment more »

2nd Line IT Support Engineer - Shipley - £35,000 Role: 2nd Line IT Support Engineer Area: Shipley Salary: £30,000 to £35,000 A market leading client are looking to add a 2nd line support engineer more »

to make a significant impact in a dynamic and supportive environment? We are a small, dedicated team of IT experts seeking a 1st/2nd Line IT Engineer to support our growing organisation. With 141 staff spread across multiple locations, you'll have the opportunity … issues and basic network troubleshooting. Manage user accounts and permissions across various systems. Handle basic email support and configuration (Exchange OnPrem and 365). 2nd Line Duties: Diagnose and resolve more complex IT issues, escalating to 3rd line support when necessary. Manage and maintain Windows … in Veeam Backup solutions. Competence with Sophos Central for endpoint security. Experience with Cisco Meraki network solutions. Experience: Proven experience in a 1st/2nd line support role. Demonstrated ability to troubleshoot and resolve hardware and software issues. Experience in supporting users in a multi-location environment. more »

2nd Line Engineer - Urgently needed Chester - Hybrid Up to £35,000 DOE We are seeking a skilled and motivated 2nd Line Engineer to join our clients IT support team in Chester. The ideal candidate will have extensive experience working on more »

Role: 1st/2nd Line IT Engineer Location: Manchester (Middleton) Salary: £27,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a market leading, award winning manufacturing company, based in Middleton, with occasional … interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer, 1st line, IT Support In Technology Group more »

Managed Service Provider IT support would be preferred for this role! The Second Line Engineer embodies a role characterised by diversity and complexity, encompassing elements of 1st, 2nd, and 3rd Line support. This position fosters the development of a seasoned and reliable professional … specialised skill development, consulting, sales, or management. Primary Role Responsibilities Technical ability to resolve issues/requests through the Freshservice portal and support 1st & 2nd line engineers and infrastructure Leadership skills, which encompass the capacity to encourage junior peers, and set a leading example Document Handling skills … resolving them effectively; Lead by example and demonstrate strong leadership qualities by setting high standards for teamwork, problem-solving, and customer service within the 2nd Line team; To maintain a high degree of customer service for all support queries and adhere to all service; management principles and more »

2nd Line IT Support Engineer - Sheffield 2nd Line IT Support Engineer with onsite experience as well as Office 365, Windows 10, Exchange and VOIP knowledge join our client which is an MSP company across Yorkshire. In this role, you will … tickets which come from the 1st Line team. To be successful in this role, you will need to have excellent knowledge of: 2nd Line IT support, ideally some field support experience Office 365 Windows OS 8,10, 11 Exchange VOIP Sharepoint Online Telephony experience You more »

Senior 2nd Line IT Support Engineer -Hull - £28,000 to £35,000 Principal IT are working with a public safety business that support the emergency services across the UK. They are currently on the lookout for a Senior 2nd Line IT Support … Engineer to join them on a permanent basis. To be successful in this role they are looking for someone who can hit the ground running in a challenging environment. Your responsibilities within this role will include assisting in the provision of a first class, customer focussed, Support facility … Centre parking Life Assurance Private Medical Cover More to be confirmed!! How to Apply If you are interested in hearing more about this Senior 2nd Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

We are currently seeking an experienced 2nd Line MSP IT Engineer to join a dynamic Managed Service Provider based in Middlesbrough. This role involves providing technical support across various client sites, delivering BAU support, contributing to project initiatives, and supporting the service desk in a … 2nd Line capacity. 2nd Line MSP IT Engineer Middlesbrough/Onsite £27,000 - £37,000 Key Responsibilities: Act as the primary point of contact for technical support escalations from 1st line support engineers. Provide hands-on technical support and troubleshooting more »

We are currently seeking an experienced 2nd Line MSP IT Engineer to join a dynamic Managed Service Provider based in Middlesbrough. This role involves providing technical support across various client sites, delivering BAU support, contributing to project initiatives, and supporting the service desk in a … 2nd Line capacity. 2nd Line MSP IT Engineer Middlesbrough/Onsite £27,000 - £37,000 Key Responsibilities: Act as the primary point of contact for technical support escalations from 1st line support engineers. Provide hands-on technical support and troubleshooting more »

In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in Leeds, based on site. As a 1st/2nd line support engineer, you will be responsible for providing up to … as a 1st point of contact for resolutions from the service desk and escalating above as appropriate. Daily Responsibilities: Be responsible for 1st/2nd line support Oversee the provision of support to multiple clients across various sectors. Resolve hardware, software and network issues Ensure that SLAs more »