1 to 25 of 41 2nd Line Engineer Jobs in the North of England

2nd Line Support Engineer page is loaded 2nd Line Support Engineer Apply locations Northwich, Cheshire, United Kingdom | time type Full time | posted on Posted 2 Days Ago | job requisition id R-109227 It's fun to work in a company … where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA). Join us as a 2nd Line Support Engineer … this is your chance to make a significant impact on both our clients and our company. About the role We’re looking for a 2nd Line Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. More ❯

Job Title: 2nd Line Engineer Location: Chester, Cheshire Salary: £31,000 - £36,000 DOE Our client, a growing IT solutions provider are looking for a 2nd Line MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer … service that offer network management, cybersecurity, cloud solutions, and IT support to SME's across Cheshire and the North West. Day-to-day: Provide 2nd Line IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team … something you are interested in and you have the required skills, then please apply ASAP for immediate consideration. Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer More ❯

DE&I Ambassador This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2nd Line Support Engineer at Comms-care and play a pivotal role in delivering exceptional technical support across a range of … this is your chance to make a significant impact on both our clients and our company. About The Role We’re looking for a 2nd Line Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. … play a key role in diagnosing, troubleshooting, and resolving complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware More ❯

Job Title: 2nd Line IT Engineer Location: Ashton, Manchester Salary: 30,000 - 37,000 (DOE) Work Structure: Hybrid (3/2) after probation We're working with a growing business based in Ashton, Manchester, that's looking to strengthen its internal IT team with the … addition of a 2nd Line IT Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys working across a broad range of systems and applications. As part of a close-knit in-house IT team, you'll provide hands-on support to colleagues … across the business, helping to ensure day-to-day operations run smoothly and efficiently. Key Responsibilities: Deliver 2nd line support to internal users across multiple departments Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to the senior IT team when necessary Support system upgrades More ❯

Job Title: 2nd Line IT Engineer Location: Ashton, Manchester Salary: £30,000 - £37,000 (DOE) Work Structure: Hybrid (3/2) after probation We're working with a growing business based in Ashton, Manchester, that's looking to strengthen its internal IT team with the … addition of a 2nd Line IT Engineer. This is an excellent opportunity for a technically skilled support professional who enjoys working across a broad range of systems and applications. As part of a close-knit in-house IT team, you'll provide hands-on support to colleagues … across the business, helping to ensure day-to-day operations run smoothly and efficiently. Key Responsibilities: Deliver 2nd line support to internal users across multiple departments Troubleshoot and resolve hardware, software, and network issues Escalate complex problems to the senior IT team when necessary Support system upgrades More ❯

Job Title: 2nd Line Engineer (EUC Engineer) Location: Crewe Rate: £160 per day Duration: 1 month Start Date: ASAP (30th June) Job Overview: We are seeking a skilled 2nd Line Engineer to support End-User Computing (EUC) operations … ensuring they meet company standards Deploy applications and troubleshoot installation issues Provide technical assistance to users, ensuring smooth operations Requirements: Proven experience as a 2nd Line Engineer or EUC Engineer Strong troubleshooting and problem-solving skills Knowledge of device builds, application deployment, and More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications More ❯

2nd Line Support Engineer (Linux) Stockport (Hybrid) £30,000 - £35,000 + Flexible Working + Training + 25 Days Holiday (+ Bank Holidays) + Pension + Global Travel Opportunities Are you a 2nd Line Support Engineer with Linux experience, looking … a key part in DevOps, supporting manufacturing testing and remote deployments, while occasionally travelling overseas to support international clients. This role would suit a 2nd Line Support Engineer with Linux experience, looking to join a leading manufacturing and engineering company where you'll support cutting … in a Stockport open to international travel Keywords : Software, Applications, Stockport, Macclesfield, Manchester, Engineer, Engineering, Website, IT Support, 1st line, 2nd Line, Help Desk Reference Number: BBBH18177 If you're interested in this role, click 'apply now' to forward an up-to-date More ❯

EXCITING OPPORTUNITY FOR A 2ND LINE SUPPORT ENGINEER TO JOIN A LEADING TECHNOLOGY SERVICES PROVIDER Salary up to £30,000 p/a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity … development and certification Flexible working options and shift patterns Access to industry training and mentorship Modern office environment with the latest tools and tech 2ND LINE SUPPORT ENGINEER ROLE: As a 2nd Line Support Engineer, you will be a vital … role requires strong problem-solving abilities and excellent communication skills, as you will regularly collaborate with internal teams and end users. KEY RESPONSIBILITIES: Provide 2nd line support for escalated technical issues Troubleshoot and resolve issues related to Windows Server, Active Directory, Office 365, and associated technologies Perform More ❯

2nd Line Support Engineer Salary: £35,000 Location: Northwich - Hybrid (3 days in office) A growing and expanding MSP are looking for a 2nd Line Support Engineer to join the team. You will be delivering exceptional technical support across a … at the forefront of resolving IT issues and ensuring robust infrastructure performance, particularly across networking and cloud-based systems like Microsoft Azure. Responsibilities: Provide 2nd line technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex IT … processes and resolutions for future reference. Provide regular progress updates to customers, ensuring clear communication throughout the support lifecycle. Requirements: Proven experience as a 2nd Line Support Engineer or similar role in a professional IT environment. Strong knowledge of networking fundamentals, including TCP/IP More ❯

2nd Line Support Engineer Salary: £35,000 Location: Northwich - Hybrid (3 days in office) A growing and expanding MSP are looking for a 2nd Line Support Engineer to join the team. You will be delivering exceptional technical support across a … at the forefront of resolving IT issues and ensuring robust infrastructure performance, particularly across networking and cloud-based systems like Microsoft Azure. Responsibilities: Provide 2nd line technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex IT … processes and resolutions for future reference. Provide regular progress updates to customers, ensuring clear communication throughout the support lifecycle. Requirements: Proven experience as a 2nd Line Support Engineer or similar role in a professional IT environment. Strong knowledge of networking fundamentals, including TCP/IP More ❯

2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on … will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to … ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint More ❯

Practice Are you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in … South Manchester. About the Role As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end-user and … infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Active Directory & Group Policy Endpoint patching and compliance Laptop and desktop break/fix and More ❯

Job Title: 2nd Line Support Engineer Location: Lancaster (full-time onsite with some sites visits- field work) industry: Managed Service Provider Salary: £30,000- £35,000 per annum (DOE) The Opportunity: I'm currently recruiting on behalf of a well-established, rapidly growing Managed Service … Provider based in Lancaster that is on the hunt for a talented Senior 2nd Line Support Engineer to join their high-performing technical team. This is an exciting opportunity to work with a broad range of technologies across a diverse client base, supporting both on … mentorship to junior team members, and play a critical role in project delivery and system improvement initiatives. Key Responsibilities: Act as senior escalation for 2nd line tickets (some 3rd line), ensuring timely resolution and high customer satisfaction. Support a wide range of technologies including Windows More ❯

2nd Line IT Support Engineer (x2) – Contract Role Location: Harrogate, North Yorkshire Contract: July 2025 – May 2026 Type: Full-time, On-site Rate: Competitive (Inside IR35) A well-established public sector organisation in the Harrogate area is seeking two experienced 2nd Line … busy IT environment, ensuring the smooth running of end-user systems, infrastructure, and essential services across multiple clinical and administrative teams. Key Responsibilities: Provide 2nd line technical support across desktop, laptop, and mobile hardware Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and … across departments, including occasional ward or clinic environments Document resolutions and contribute to service improvement and process refinement Ideal Candidate: Proven experience in a 2nd line IT support or desktop engineering role Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory Confident in managing user More ❯

A very successful and growing client of ours is looking for a 2nd Line Support Engineer to join their team in Oldham. This is a hybrid position. Experience working in an MSP environment would be preferred. Required Skills/Experience of the 2nd Line Support Engineer: Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment Strong knowledge of Microsoft 365 Proficiency with Windows Server and Active Directory, including Group Policy Experience with Azure AD integration and Intune device management. Knowledge of … virtualization platforms (Azure Virtual Desktop, etc) The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals. More ❯

advice on this job and more exclusive features. Direct message the job poster from IT Support Manchester - Remedian IT Services Are you an experienced 2nd Line IT Support Engineer looking to grow your skills in a fast-paced and supportive environment? Join Remedian IT Solutions … This role offers a clear path towards 3 rd Line Engineer, or specialist roles in areas across the business. Provide 2nd line technical support (remote and on-site) Resolve software, hardware, and network issues (Windows, AD, Office 365, etc.) Troubleshoot and escalate complex … tickets Participate in IT projects, system upgrades, and rollouts Maintain detailed documentation of issues and resolutions Previous experience in a 2nd Line IT support role Strong knowledge of: Networking basics: DNS, DHCP, TCP/IP Experience with VMware or Hyper-V Excellent communication and customer service skills More ❯

Job Title: 2nd Line Engineer (Temporary, Full-Time) Location: Gateshead Hours: 8:30am – 5:00pm, Monday to Friday Contract: Temporary We're representing a client seeking a skilled 2nd Line Engineer for a full-time temporary position. You'll act … as a key escalation point for 1st Line support, resolving more complex technical issues and contributing to knowledge-sharing across the team. The ideal candidate will be confident handling technical escalations, identifying areas for automation and improvement, and ensuring a high-quality customer experience throughout. You’ll work … IT as a value-add partner Identify opportunities for improvement and automation Support customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, Microsoft Exchange Networking protocols More ❯

1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role, you’ll … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system administration, Hardware … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Manchester X More ❯

features. Direct message the job poster from iO Associates - UK/EU Over 5 years of experience placing talent with exciting IT & Engineering opportunities. 2nd Line Support Engineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time … Permanent Are you a capable and motivated 2nd Line Engineer looking to join a tech-driven company where your input genuinely makes a difference? If you enjoy solving complex problems, working directly with clients, and getting involved in a variety of technologies, this could be … DNS, DHCP) Occasional travel to client sites and the Manchester office (expenses covered) What You'll Bring: A minimum of 2 years in a 2nd Line Support or MSP-based service desk role Strong problem-solving skills and a logical approach to troubleshooting Comfortable with client interaction More ❯

2nd Line Support Engineer Location: Warrington, Cheshire | Contract Duration: 2 Months | Start: ASAP | DBS Required | Inside IR35 Lucid Support Services Ltd is seeking an experienced 2nd Line Support Engineer for a short-term contract. This role is fully onsite and … requires excellent customer service skills along with strong experience supporting Microsoft solutions. Role Responsibilities: Provide 2nd line support for Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. Manage MDM, device management, and stock control. Support desktop virtualization technologies (e.g. More ❯

We're Hiring: 2nd Line IT Engineer | Newcastle Are you an experienced IT Support professional ready to step up? We're looking for a 2nd Line IT Engineer to join a fast-paced, growing tech-driven business based in Newcastle … while getting stuck into project delivery, infrastructure upgrades, and automation work. What you'll be doing: Acting as an escalation point for 1st line support Managing AD, Exchange, M365, VPNs & GPOs Scripting in PowerShell and supporting infrastructure … refreshes AV & telephony support (8x8/Skype) Mentoring junior techs and documenting best practices What you’ll need: 3+ years in IT support (ideally 2nd line) Strong knowledge of Microsoft tech stack Solid troubleshooting ability with minimal supervision What’s on offer: £30,000 salary Clear progression More ❯

2nd Line Support Engineer - New! (REFGJ25) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation … cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in More ❯

Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to £35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to … proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated … work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd More ❯

problems properly (not just closing tickets), and being part of a team that supports each other, you’ll feel right at home. As a 2nd Line Support Engineer, you’ll be the go-to person for escalated issues from the 1st line team … and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) You’ll Thrive Here If: You’re already working in a 2nd Line role, or you’re a confident 1st Line engineer who’s ready to step up and take More ❯