8 of 8 2nd Line Engineer Jobs in the North of England

2nd Line/3rd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific … Remote Desktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP Strong 2nd Line, verging into 3rd Line. Side Notes This role is 5 days onsite but could be 4 days for someone highly experienced. ...

Role: 1st or 2nd Line IT Support Engineer Location: Blackburn (Hybrid Working) Salary: Up to £35,000 (depending on experience) A growing and forward-thinking Managed Service Provider based in Blackburn is looking for a 1st or 2nd Line IT Support Engineer … providing high-quality technical support to a range of businesses, resolving issues efficiently and delivering excellent customer service. The Role As a 1st or 2nd Line IT Support Engineer, you’ll be responsible for supporting users with a wide range of IT issues, ensuring systems ...

2nd Line Support Engineer | Liverpool | MSP We've partnered with a well-established technology provider that delivers a range of services including connectivity, cloud solutions, security, and IT infrastructure support. They pride themselves on being a people-first business, building strong, long-term relationships with … their clients. Overview: We're looking for a technically strong 2nd Line Support Engineer to join a growing service desk team. This role is ideal for someone confident handling escalations while gaining exposure to more advanced infrastructure and cloud technologies. With the business continuing ...

Support Engineer - 1st/2nd Line Service Desk Salary: Negotiable + Profit Share Location: Stockton Heath (WA4) Job Type: Full-time, Permanent This is a role where customer service and communication are absolutely key. If youre someone who loves tech and actually enjoys talking … people, this is for you. Youll be providing 1st line and 2nd line technical support across a national network of over 310 merchant sites. Based at our Stockton Heath Service Centre, you will be the primary Systems Support Co-ordinator for hundreds of sites that ...

Description Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team. What does the job involve? Responsible … 2nd line support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate the Service Desk ...

client-side role, providing critical technical support and contributing to the smooth operation of the company’s IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical ...

Second Line Support Engineer - St Helens - £37k (DOE) - Onsite My client is a leading provider of IT support services. Their core competency lies in delivering bespoke solutions for small to medium-sized … businesses, with a focus on maximizing efficiency and minimizing costs. They are currently after a second line support engineer. Key Responsibilities: Provide 2nd line support for escalated incidents and service requests. Troubleshoot Microsoft 365, Windows, and core IT systems. Manage user accounts, access, and email ...

Salary: £26,500 Job Type: Full time Contract Type: Permanent Location : Sheffield Role Purpose The Second Line Service Desk Engineer provides advanced technical support to Millgates managed service clients, acting as an escalation point for the 1st Line team. The role ensures incidents … service requests are resolved efficiently, accurately, and in line with Millgates approved technology stack and service standards. Key Responsibilities Technical Support & Escalation Act as an escalation point for 1st Line Engineers, taking ownership of more complex issues. Troubleshoot and resolve advanced incidents across Microsoft 365, Azure ...