22 of 22 2nd Line Engineer Jobs in the North of England

Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting … stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you. We're supporting an established managed services provider in Sheffield who look after a varied client base across commercial and third sector ...

2nd Line Engineer (MSP) - Office based in Leeds We're on the lookout for a 2nd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person … Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with ...

2nd Line Engineer (MSP) - Office based in Liverpool We're on the lookout for a 2nd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person … Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server 19/2025 Windows 10/11 & M365 experience Azure, Entra and Intune experience ...

Title: 2nd Line Support Engineer – Service Desk Location: Preston, UK (Onsite) Salary: £30,000- £34,000 DOE + Benefits Employment Type: Full Time *All applicants must have the right to work in the UK, our client cannot provide sponsorship* About the Company Our client … base. They are known for their technical expertise, collaborative culture, and commitment to high-quality client support. Role Overview We are seeking an experienced 2nd Line Support Engineer to join a busy service desk environment, providing advanced support to client IT users. You will ...

Role: 2nd Line Engineer Location: Manchester (Hybrid) Salary: £32,000 - £36,000 Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure Were working with one of Manchester's most forward-thinking MSPs , known for their technical excellence, innovation, and investment … people. Theyre now looking for a 2nd Line Engineer to join their talented team and become part of a company that builds careers not just jobs. Youll be supporting a wide range of clients, technologies, and projects, with direct exposure to Microsoft 365, Azure, Intune ...

Title: F ield Service Engineer (2nd Line/ITIL Modern Service Desk) Location: HQ Harrogate & client sites across Yorkshire (Hybrid) Salary: £30,000 - £37,000 Requirements: Microsoft AZ-700 & ITIL Certification (Mandatory) Role Overview Are you a technical problem-solver who thrives on the variety … field-based work? Our client is growing the team again and now need a 2nd Line Field Engineer who values user experience as much as technical resolution. Unlike traditional reactive roles, you will be a proactive partner, utilizing ITIL 4 principles to not only ...

2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm ...

2nd Line Service Desk Engineer – Warrington (Office-based) Full-time | Competitive salary (based on experience) Do you thrive in a fast-paced environment where you're trusted to take control and get things done? Looking to grow your skills across Microsoft 365, Azure, and networking … great opportunity for someone who enjoys variety, responsibility, and the satisfaction of clear results. The Role You’ll be responsible for delivering high-quality 2nd line support while also managing and progressing 1st line tickets. If you enjoy keeping momentum, working methodically, and seeing your ...

2nd Line Engineer (MSP) - Office based in Liverpool We're on the lookout for a 2nd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person ...

2nd Line Engineer (MSP) - Office based in Leeds We're on the lookout for a 2nd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person ...

role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys troubleshooting complex issues, improving services, and working closely with both technical teams and non-technical stakeholders … will play a key role in maintaining reliable, secure and high-performing systems that support day-to-day business operations. Key responsibilities include: Providing 2nd Line support across desktop, server, network and business applications Managing incidents through to resolution with clear and timely user communication Conducting root ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role Own and resolve 2nd line … security projects Assist senior engineers with servers, networks, backups, and MDM Maintain accurate ticketing and documentation Key Skills & Experience 2+ years in a 2nd line support/infrastructure role (ideally from an MSP) Strong Microsoft stack experience (Windows 10/11, Server, AD, Azure AD, O365) Networking ...

Support Engineer (2nd Line Support) Location: Barrow-in-Furness (Onsite - 5 days per week) Salary: £30,000 + Bens, Perks, Unlimited training budget We are looking for a motivated and customer-focused Onsite IT Support Engineer to join our End User Experience … delivering high-quality IT support services while ensuring incidents and requests are resolved efficiently and within agreed service levels. Your responsibilities will include: Providing 2nd line technical support , resolving incidents within SLA targets and maintaining a low incident rate. Completing assigned tasks accurately and within agreed timeframes. ...

Role: 2nd Line Engineer Location: Manchester (Hybrid) Salary: £32,000 - £36,000 Cutting-Edge MSP Cloud-First Environment Fast Progression to 3rd Line & Infrastructure Were working with one of Manchester's most forward-thinking MSPs , known for their technical excellence, innovation, and investment ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role Own and resolve 2nd line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support t click apply for full job details ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with … Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments. Key Responsibilities * Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support networking, server, cloud services, backups and security tooling * Perform root cause analysis ...

Dedicated 2nd Line Engineer Location: Lowton (Customer Site) – 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer … business Active Social Committee organising events and activities Key Responsibilities Deliver excellent customer care and support through efficient ticket management Provide 1st & 2nd line fixes via phone and email Resolve incidents and requests, escalating where appropriate Perform ticket triage, prioritising and escalating as required Liaise with third ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with … Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments click apply for full job details ...

Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting … stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real res click apply for full job details ...

established, multi-site UK business is looking to appoint an experienced IT Support Engineer to join its growing internal technology team. Supporting a diverse user base across multiple locations, this … role offers genuine scope to broaden technical skills while working within a collaborative and forward-thinking IT function. This opportunity will suit a confident 2nd Line Engineer who enjoys tr click apply for full job details ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Managed Services environment or an internal IT support professional eager to transition into MSP work. You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft Server Azure ...