will provide 1st Line Support, making the first attempt at incident resolution and completing the initial assessments of service requests. - To take ownership and management of the incident and service request life-cycle, including verification and closure. - Receive, log and triage calls from the business and process them in … company. - Escalate incidents where needed to 2nd and 3rd Line Support. What we are looking for: - Experience within a similar role, within Service Desk Management and 1st Line Support. - Thorough incident management and analytical skills. - Knowledge of Active Directory 2000, Microsoft Windows and Office XP suites, Service Desk … and AssetManagement software. - Ability to work to strict SLAs. - You will need to be able to deal with a high volume of open tickets at any one time. Please apply now and we will be in touch in due course. more »
in place Exams paid for - Arla and CELA Social Nights out Key Responsibilities include: Take a proactive role in the day-to-day property management of the portfolio, with a strategic approach. Carry out regular property inspections. Build key strategic relationships with Landlords and tenants. Ensuring lease data is … regularly updated and maintained on the property management database Take a proactive approach in terms of assetmanagement opportunities and the exploiting of potential initiatives. Planning for reviews, lease expiry's and break options Dealing with the tenant queries in a timely and efficient manner. Dealing with … process to incoming tenants Personal requirements High attention to detail and an organised and methodical approach to processing. Ambitious and creative candidates with property management experience together with landlord and tenant knowledge. IT and software skills, particularly Microsoft Outlook and Microsoft Excel. Knowledge. The ability to work effectively both more »
in place Exams paid for - Arla and CELA Social Nights out Key Responsibilities include: Take a proactive role in the day-to-day property management of the portfolio, with a strategic approach. Carry out regular property inspections. Build key strategic relationships with Landlords and tenants. Ensuring lease data is … regularly updated and maintained on the property management database Take a proactive approach in terms of assetmanagement opportunities and the exploiting of potential initiatives. Planning for reviews, lease expiry's and break options Dealing with the tenant queries in a timely and efficient manner. Dealing with … process to incoming tenants Personal requirements High attention to detail and an organised and methodical approach to processing. Ambitious and creative candidates with property management experience together with landlord and tenant knowledge. IT and software skills, particularly Microsoft Outlook and Microsoft Excel. Knowledge. The ability to work effectively both more »
in place Exams paid for - Arla and CELA Social Nights out Key Responsibilities include: Take a proactive role in the day-to-day property management of the portfolio, with a strategic approach. Carry out regular property inspections. Build key strategic relationships with Landlords and tenants. Ensuring lease data is … regularly updated and maintained on the property management database Take a proactive approach in terms of assetmanagement opportunities and the exploiting of potential initiatives. Planning for reviews, lease expiry's and break options Dealing with the tenant queries in a timely and efficient manner. Dealing with … process to incoming tenants Personal requirements High attention to detail and an organised and methodical approach to processing. Ambitious and creative candidates with property management experience together with landlord and tenant knowledge. IT and software skills, particularly Microsoft Outlook and Microsoft Excel. Knowledge. The ability to work effectively both more »
supplied. The responsibilities will include: and connectivity troubleshooting imaging and configuring swap outs and connectivity cabling, Wi-Fi installs, moves, decommissions stock control and assetmanagement maintenance, user familiarisation and guidance management hands and eyes with other support teams Essential Skills/Experience: experience in a similar … Laptops, KVM switches, Routers of Windows operating system and associated technologies of peripherals and their maintenance – printers, scanners SLA focused and familiar with call management products with support procedures, scripts, and processes troubleshooting skills of Payment Card Industry (PCI) compliance would be desirable to gain base level security clearance more »
Who are we: Pole Star is a leading Enterprise AssetManagement Software and Inspection company helping large clients like Network Rail to manage their assets using our software. We are proud of our company values and can honestly say we have an amazing 30-strong team and want more »
a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs AssetManagement and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We are currently more »
Stockport, England, United Kingdom Hybrid / WFH Options
Wilde Recruitment Limited
Technical Support Officer (Highways Asset/Network Maintenance) Location: Stockport & Cheadle Heath Work Schedule: Monday – Friday, 37 hours per week, office-based 5 days per week. Flexible working options are available within the set hours, but hybrid working is not an option due to the specific requirements of the … two specified sites. We are seeking a skilled Technical Support Officer to join our client's dynamic team, focused on the planning and project management of various streetlighting and signage maintenance schemes. Key Responsibilities: - Estimate and Account Verification: Checking contractor estimates and verifying the accuracy of accounts before processing … payments in Confirm and SAP systems. - Data Management: Accurate data entry into the assetmanagement system. - Budget Monitoring: Keeping track of scheme budgets to ensure financial efficiency. - Administrative Support: Performing general office duties to support the team's operations. Essential Skills and Qualifications: - GIS Systems Proficiency: A more »
project pipeline, contribute to future business improvements via technology solutions and provide technical support on AAG core systems. The Office is based at an Asset Alliance Group site in Wolverhampton but we are happy to consider candidates based in Newmains, Manchester, Ringwood or Ipswich. Although you may be required … Service Now. Strong Salesforce knowledge is required, preferably in FSC or ASC. Strong knowledge of Certinia (Financial Force) is required. Strong knowledge of assetmanagement platforms such as Odessa or Alfa is required. Knowledge of SSRS, MuleSoft and Power BI is preferred. Knowledge of UiPath Orchestrator would be more »
couriers for dispatch. Accurately update IT systems for incoming and outgoing goods to maintain a precise and up-to-date stock inventory and hardware asset management. Dispose of IT equipment following Waste Electric and Electronic Equipment (WEEE) Regulations 2013. Adhere to Software AssetManagement guidelines and processes. … commensurate with the post as required. Lead stakeholder meetings once per week. Requirements: At least one year of technical IT experience. Familiarity with stock management and stock control. Experience in logistics management (receiving and dispatching). Capability to liaise with and present to C-Level staff members. Basic more »
focused service to all of our customer's IT users, meeting service level agreements and customer expectations. The role will involve incident and request management at the customer's sites. Activities will include installation, troubleshooting, and decommissioning of software and hardware, as well as receiving new goods, packing and … or unpacking IT equipment, transport to user's workplace and formal verification of user acceptance. Main Duties of Job: Incident and request ownership and management Second Line support for software and hardware fault resolution Installation, moves and addition services in relation to IT equipment on customer sites Contribute to … activities of all onsite teams as required Software installation and remediation Analysis of IT tickets, prioritising accordingly Follow local assetmanagement policies and procedures Planning and direction of own activities with minimal management supervision. Meet or exceed the SLA commitments Contribute to activities of all onsite teams more »
Stevenage, Hertfordshire, South East, United Kingdom
Verelogic IT Recruitment
focused service to all of our customer's IT users, meeting service level agreements and customer expectations. The role will involve incident and request management at the customer's sites. Activities will include installation, troubleshooting, and decommissioning of software and hardware, as well as receiving new goods, packing and … or unpacking IT equipment, transport to user's workplace and formal verification of user acceptance. Main Duties of Job: Incident and request ownership and management Second Line support for software and hardware fault resolution Installation, moves and addition services in relation to IT equipment on customer sites Contribute to … activities of all onsite teams as required Software installation and remediation Analysis of IT tickets, prioritising accordingly Follow local assetmanagement policies and procedures Planning and direction of own activities with minimal management supervision. Meet or exceed the SLA commitments Contribute to activities of all onsite teams more »
Operations Engineering Programme. The Engineering Programme covers key operational engineering activities, including Equipment Reliability, Surveillance Programmes, Spares and Procurement Engineering, Fuel Route, and Outage Management Pre-Operations sits within the Commissioning and Operational Directorship which covers the management of all commissioning and operational activities for Hinkley Point C … supplier's spare parts recommendations for quality, completeness and availability. Track progress of reviews against KPI's. Present analysis of spares to the Joint Management Spares Team for approval. Engage with commercial team to negotiate better arrangements with suppliers. Knowledge, Skills, Qualifications, Experience Please note - The following knowledge and … experience could have been met in industries outside of the nuclear industry. Excellent communication skills. Experience of spares optimisation. Understanding of inventory management and procurement processes. Ability to read technical drawings. Experience of Enterprise AssetManagement systems. Be able to develop and follow procedures. Able to develop more »
Operations Engineering Programme. The Engineering Programme covers key operational engineering activities, including Equipment Reliability, Surveillance Programmes, Spares and Procurement Engineering, Fuel Route, and Outage Management Pre-Operations sits within the Commissioning and Operational Directorship which covers the management of all commissioning and operational activities for Hinkley Point C … supplier's spare parts recommendations for quality, completeness and availability. Track progress of reviews against KPI's. Present analysis of spares to the Joint Management Spares Team for approval. Engage with commercial team to negotiate better arrangements with suppliers. Knowledge, Skills, Qualifications, Experience Please note - The following knowledge and … experience could have been met in industries outside of the nuclear industry. Excellent communication skills. Experience of spares optimisation. Understanding of inventory management and procurement processes. Ability to read technical drawings. Experience of Enterprise AssetManagement systems. Be able to develop and follow procedures. Able to develop more »
vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and assetmanagement Ensure timely and accurate testing of solutions, patches and other maintenance activities prior to deployment Work with third party vendors to ensure more »
access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users AssetManagement: Source new and reimaging of existing hardware Hardware troubleshooting Maintain asset registers Please call Matthew Craig here at ISR Recruitment to more »
Employment Type: Permanent
Salary: £28000 - £30000/annum (plus company benefits & bonuses)
access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users AssetManagement: Source new and reimaging of existing hardware Hardware troubleshooting Maintain asset registers Please call Matthew Craig here at ISR Recruitment on more »
up to £40,000 I have a new opportunity to join a leading company revolutionizing Microsoft 365 solutions for global businesses. Specialising in software assetmanagement and SaaS solutions, they enhance efficiency and cybersecurity while reducing costs. Their innovative environment and expert team foster growth and collaboration, making … the development of their services and products, who has strong experience with SQL, PowerBi and Microsoft 365. This is an opportunity for someone with management experience, or someone who is looking to take the next step in their career to a management role. There will be lots of more »
monitor faults/support calls ensuring that we consistently meet local and national key performance indicators, whilst adhering to ITIL guidelines and the SBU Assetmanagement process. The SBU ICT Service is a fast-paced environment - over 90,000 calls were logged in the past twelve months. The … is desirable for this post; English and/or Welsh speakers are equally welcome to apply About us We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest … level Microsoft Office Suites TCPIP Desktop configuration Printer and other peripheral diagnostics and connectivity Desirable Experience of IT within a healthcare environment Active Directory management Other Essential Self motivated in learning new technologies and techniques in support of the organisation IT requirements by formal training, self study and practical more »
What Are We Looking For? Following continued success, our AssetManagement and Technical Services team is looking for a Project Manager to join the team in our office based in West Thurrock. You’ll be responsible for the delivery of projects, or key elements within projects, and manage … construction phase. Manage the design of systems and products, ensuring alignment with design specifications and technical aspects. Production of risk assessments and method statements. Management of health, safety, and environmental issues. What Do You Need? Qualification to degree/HND/HNC level in Engineering or equivalent. Proven track … record in Project Management, with an engineering or supervisory background. Good time management, with the ability to multitask, plan and organise day-to-day workloads within a busy environment. Good interpersonal skills with an ability to work with, lead and motivate others, and be able to bring projects more »
APIs to facilitate communication between the various business systems, as well as integrating with third-party solutions and feeds, including couriers, payment gateways, digital assetmanagement, and more. Even though the business has a reputable customer facing site, you will primarily (but not limited too) be working on … React, Vue.js) Very good understanding of APIs design and integration with third party interfaces (SOAP/REST/Graph QL). Proficiency in database management, specifically MySQL, MariaDB & Amazon Aurora ** We cannot consider those who require a visa sponsorship or support relocation for this role ** Please provide an updated more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Tetra Tech
for this role, but other locations may be considered. About The Team: Our Water Consulting team consists of Engineers, Modellers, and Data Analysts providing AssetManagement and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges … as a mentor and offer technical guidance to other modeling personnel, showcasing leadership in urban drainage contexts while prioritising exceptional client service. Your Responsibilities: Management of all health and safety, quality and environmental aspects of projects. Technical development and delivery of wastewater catchment strategies and solutions (including hydraulic modelling … and innovation Ensuring quality of outputs and compliance with standards, specifications and governance requirements. Responsible for and reporting of commercial performance, forecasting and risk management Production of bids and proposals. Travelling to client and/or other RPS/Tetra Tech offices may be required. Leading a team to more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Tetra Tech
for this role, but other locations may be considered. About The Team: Our Water Consulting team consists of Engineers, Modellers, and Data Analysts providing AssetManagement and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges … as a mentor and offer technical guidance to other modeling personnel, showcasing leadership in urban drainage contexts while prioritising exceptional client service. Your Responsibilities: Management of all health and safety, quality and environmental aspects of projects. Technical development and delivery of wastewater catchment strategies and solutions (including hydraulic modelling … and innovation Ensuring quality of outputs and compliance with standards, specifications and governance requirements. Responsible for and reporting of commercial performance, forecasting and risk management Production of bids and proposals. Travelling to client and/or other RPS/Tetra Tech offices may be required. Leading a team to more »
Cockermouth, Cumbria, North West, United Kingdom Hybrid / WFH Options
Tetra Tech
for this role, but other locations may be considered. About The Team: Our Water Consulting team consists of Engineers, Modellers, and Data Analysts providing AssetManagement and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges … as a mentor and offer technical guidance to other modeling personnel, showcasing leadership in urban drainage contexts while prioritising exceptional client service. Your Responsibilities: Management of all health and safety, quality and environmental aspects of projects. Technical development and delivery of wastewater catchment strategies and solutions (including hydraulic modelling … and innovation Ensuring quality of outputs and compliance with standards, specifications and governance requirements. Responsible for and reporting of commercial performance, forecasting and risk management Production of bids and proposals. Travelling to client and/or other RPS/Tetra Tech offices may be required. Leading a team to more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Tetra Tech
for this role, but other locations may be considered. About The Team: Our Water Consulting team consists of Engineers, Modellers, and Data Analysts providing AssetManagement and Operational Strategy development, to our Water Industry clients to support business planning and delivery. This is an evolving industry, providing challenges … as a mentor and offer technical guidance to other modeling personnel, showcasing leadership in urban drainage contexts while prioritising exceptional client service. Your Responsibilities: Management of all health and safety, quality and environmental aspects of projects. Technical development and delivery of wastewater catchment strategies and solutions (including hydraulic modelling … and innovation Ensuring quality of outputs and compliance with standards, specifications and governance requirements. Responsible for and reporting of commercial performance, forecasting and risk management Production of bids and proposals. Travelling to client and/or other RPS/Tetra Tech offices may be required. Leading a team to more »