Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Anson Mccade
at least three mainstream data technologies. Excellent client engagement skills with both technical and non-technical stakeholders. Bonus points if you have: Competence in defining information handling models and capacityplanning across heterogeneous data store technologies. Experience of establishing data governance processes Experience of architecting a data lake and solutions that reside within a data lake ecosystem Enterprise More ❯
Cloud deployments. Stay up to date with the latest Genesys Cloud features and capabilities and recommend innovative solutions to enhance customer experience and contact centre efficiency. Conduct performance assessments capacityplanning and security reviews for Genesys Cloud environments. Desired skills Should have strong knowledge and hands on experience or 15 years with Genesys Cloud architecture and implementation Strong More ❯
things you will do: Continuously forecast our finances, reconcile them with performance, and use this to inform all major decision making including hiring and fundraising. Help with our complex capacityplanning and staffing needs: how to staff simultaneous complex enterprise projects when the scale is growing constantly Build and maintain a budget, and control our finances. This should More ❯
things you will do: Continuously forecast our finances, reconcile them with performance, and use this to inform all major decision making including hiring and fundraising. Help with our complex capacityplanning and staffing needs: how to staff simultaneous complex enterprise projects when the scale is growing constantly Build and maintain a budget, and control our finances. This should More ❯
teams on integrations and performance improvements Maintain SLAs and ensure customer satisfaction Technical Focus Manage Nvidia GPU clusters and related infrastructure Implement failover, resilience, and resource optimization strategies Oversee capacityplanning and workload scheduling Monitor performance using Nvidia and HPE tools Manage incident response, node failures, and access/security controls Required Skills & Experience Strong understanding of L1 More ❯
to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing … resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to More ❯
to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing … resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to More ❯
Stevenage, England, United Kingdom Hybrid / WFH Options
Akkodis
junior colleagues, and work closely with project managers, senior stakeholders, and clients to drive reporting, controls, and performance management. In addition to maintaining project frameworks, you will support the planning and delivery of complex work packages, monitor risks and dependencies, and provide assurance to both internal and external stakeholders. This position requires strong analytical, communication, and leadership skills, with … reports, dashboards, and insights for senior stakeholders and clients. Provide assurance on risk, issue, dependency, and change management, escalating where necessary. Oversee financial and resource tracking, supporting forecasting and capacity planning. Facilitate key governance forums, steering groups, and project boards. Contribute to the definition and management of work packages, ensuring scope, quality, and delivery standards are met. Act as … exposure to complex programmes. Strong understanding of governance, controls, and reporting frameworks. Experience supporting or coordinating delivery of work packages or managed services. Familiarity with financial tracking, resourcing, and capacity management. Confidence working with senior stakeholders in both public and private sector contexts. About us Akkodis is a global leader in engineering, technology, and R&D, harnessing the power More ❯
stevenage, east anglia, united kingdom Hybrid / WFH Options
Akkodis
junior colleagues, and work closely with project managers, senior stakeholders, and clients to drive reporting, controls, and performance management. In addition to maintaining project frameworks, you will support the planning and delivery of complex work packages, monitor risks and dependencies, and provide assurance to both internal and external stakeholders. This position requires strong analytical, communication, and leadership skills, with … reports, dashboards, and insights for senior stakeholders and clients. Provide assurance on risk, issue, dependency, and change management, escalating where necessary. Oversee financial and resource tracking, supporting forecasting and capacity planning. Facilitate key governance forums, steering groups, and project boards. Contribute to the definition and management of work packages, ensuring scope, quality, and delivery standards are met. Act as … exposure to complex programmes. Strong understanding of governance, controls, and reporting frameworks. Experience supporting or coordinating delivery of work packages or managed services. Familiarity with financial tracking, resourcing, and capacity management. Confidence working with senior stakeholders in both public and private sector contexts. About us Akkodis is a global leader in engineering, technology, and R&D, harnessing the power More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Akkodis
junior colleagues, and work closely with project managers, senior stakeholders, and clients to drive reporting, controls, and performance management. In addition to maintaining project frameworks, you will support the planning and delivery of complex work packages, monitor risks and dependencies, and provide assurance to both internal and external stakeholders. This position requires strong analytical, communication, and leadership skills, with … reports, dashboards, and insights for senior stakeholders and clients. Provide assurance on risk, issue, dependency, and change management, escalating where necessary. Oversee financial and resource tracking, supporting forecasting and capacity planning. Facilitate key governance forums, steering groups, and project boards. Contribute to the definition and management of work packages, ensuring scope, quality, and delivery standards are met. Act as … exposure to complex programmes. Strong understanding of governance, controls, and reporting frameworks. Experience supporting or coordinating delivery of work packages or managed services. Familiarity with financial tracking, resourcing, and capacity management. Confidence working with senior stakeholders in both public and private sector contexts. About us Akkodis is a global leader in engineering, technology, and R&D, harnessing the power More ❯
Select how often (in days) to receive an alert: Senior Manager, Tech Transformation Strategy & Planning Department: INFORMATION TECHNOLOGY Location: GB INTRODUCTION JOB PURPOSE The Senior Manager, Tech Transformation Strategy & Planning will lead the coordination of Burberry's Technology Transformation, ensuring alignment of tech demand to strategic business outcomes. The role will manage the overall roadmap, operate the technology … managed effectively. Maintain a transparent, prioritised pipeline of technology initiatives, tracking their progression from intake through to delivery. Facilitate Business Demand Forums, enabling alignment of technology priorities with business capacity and strategic drivers. Oversee the definition and validation of measurable benefits for all technology initiatives, ensuring clear value articulation. Track and report on benefits realisation throughout and beyond the … advisor on transformation priorities, demand shaping, and benefits tracking. PERSONAL PROFILE Significant experience in Technology Transformation or Portfolio Management within a global organisation. Proven expertise in demand management and capacity planning. Strong understanding of governance frameworks and assurance processes. Exceptional stakeholder management skills, with the ability to influence at senior leadership levels. Strong analytical skills, with experience of portfolio More ❯
Aylesbury, Buckinghamshire, South East, United Kingdom
Agria Pet Insurance
The Role: We're on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling platforms. You'll … increasing right party contacts. We're based in Aylesbury and currently work from the office one day a week - every Wednesday. What you'll be doing: Leading the Workforce Planning function to deliver accurate capacity plans Managing inbound and outbound campaigns, including the development of new strategies Analysing dialler and contact data to inform tactical and strategic decisions … channels and mediums Organised, adaptable and able to work to performance targets Skilled in coaching and training with a clear, professional approach Knowledge of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing More ❯