1 to 25 of 36 ConnectWise Jobs in the UK excluding London

service provider Confident supporting Windows Server, Active Directory, and Microsoft 365 Understanding of networking fundamentals (DNS, DHCP, firewalls, VLANs) Experience with Azure, Intune, or RMM tools (e.g. NinjaOne, Atera, ConnectWise) beneficial Excellent communication and problem-solving skills Benefits: Hybrid working after probation Ongoing training and Microsoft certifications supported If you're looking for a varied MSP role with genuine progression More ❯

Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask). Experience with CCTV, access control, analytics/AI systems (given company’s security services). Strong scripting/automation skills (PowerShell, etc.) for process improvement. More ❯

virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of scripting tools (PowerShell) Knowledge of domains, basic web hosting, SPF, DNS, installing SSL's Experience of break-fix/upgrading hardware Good knowledge of More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Microsoft 365, Cloud services, VPNs, Firewalls, Windows OS, and desktop applications. Excellent communication and customer service skills, with a proactive approach to problem-solving. Microsoft certification Desirable: Experience with ConnectWise or similar ticketing systems. Familiarity with RMM tools and remote support platforms. Benefits: Company contributed pension, Birthday off, 22 holidays + bank holidays, continual development opportunities, company events plus many More ❯

Azure, Windows Server, Active Directory, Intune Networking, DNS, DHCP, Group Policy Backup and recovery (Veeam, Datto) Virtualisation (VMware, Hyper-V) Familiarity with ITIL best practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert Experience with ISO27001 environments In return our More ❯

and prioritise tasks. Nice to have’s: Certifications e.g. CompTIA A+, Microsoft MTA, or ITIL Foundation. Experience with PowerShell or similar. Experience with MDM solutions, like Intune. Knowledge of ConnectWise PSA/RMM or similar. Package & Benefits Pension Health insurance Training plan & paid study time 25 days’ holiday + Bank Holidays Family-friendly flexibility Excellent career progression opportunities Free parking More ❯

Support tickets Ensuring SLAs are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

Support tickets Ensuring SLAs are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

Support Tickets Ensuring SLAs are met Learn from industry experts to upskill yourself The person IT Support experience Good communicator Commutable to Loughton Reference: BBBH22213 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯

SLAs Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What’s Next? If you’re an experienced Service Desk professional looking to lead a capable team delivering secure More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and More ❯

teams and uphold exceptional service standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands-on when needed. Drive continuous More ❯

teams and uphold exceptional service standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands-on when needed. Drive continuous More ❯

clients Escalating tickets if required to a higher level of support Ensuring effective communication with colleagues is maintained at all times Reporting of non-conformance and continuous improvement via ConnectWise Ensuring compliance systems and processes are maintained to a high standard and company meets the standards to which it is certified Upholding the information security system policies and procedures and More ❯

MSSP). People/Line Management Technical experience to, at least, a 2nd line level. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and More ❯

MSSP). People/Line Management Technical experience to, at least, a 2nd line level. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management. Service Request Fulfilment and More ❯

finance Documentation & Compliance Maintaining client contracts, SLAs Assisting with GDPR, or other compliance documentation Client & Team Support Updating CRM systems with client details and service notes Supporting ticketing systems (ConnectWise) Assisting with internal communications and team coordination Required Skills & Attributes Strong multitasking abilities and composure under pressure Excellent time management and organizational skills High attention to detail and accuracy Proficiency More ❯