Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
AWD Online
ITOperationsManager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with … be able to commute to the office in Fleet on a regular basis JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an ITOperationsManager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector … and experience managing technical or professional services teams. Working as a results driven ITOperationsManager/Software Solutions Service Delivery Manager you will be responsible in leading the day-to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the ITOperationsManager/ More ❯
Job summary PREVIOUS APPLICANTS NEED NOT APPLY. Join Our Team as an ITOperationsManager! Are you ready to take on a pivotal role in our dynamic ITOperations team? As our ITOperationsManager, you'll be at the heart of ensuring the smooth and efficient running of the Trust's … issues head-on, ensuring SLA targets are consistently met. Technical Escalation Point : Act as the go-to expert for resolving technical incidents involving servers, networks, telephony, and desktops. Senior IT Support : Provide top-tier IT support and break-fix services to the Trust and our valued stakeholder organisations. If you're passionate about IT and thrive in … a fast-paced environment, we want to hear from you! Main duties of the job As ITOperationsManager you'll oversee the Technical Services Team, ensuring secure and consistent delivery of server, network, and telephony services. They will manage both proactive and reactive aspects of the server and desktop infrastructure, support problem management, and act as More ❯
ITOperationsManager London (hybrid) £55,000 - £60,000 Our client who are a Managed Service Provider are seeking an experienced ITOperationsManager to lead and inspire their IT Support team. This is a hands-on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional … customer service and maintaining seamless IToperations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a supportive and fun organisation. As the ITOperationsManager, you will be responsible for aligning the team with our clients values, oversee daily IT, mentor and grow your team … you will serve as the Account Manager for MSP clients, build strong working relationships to support client success, addressing any issues and foster a collaborative and effective environment and drive continuous improvement through client feedback. Responsibilities: Lead, coach and mentor your team to foster a culture of accountability, growth and collaboration Drive team performance through effective goal setting, feedback More ❯
Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced ITOperationsManager to lead its infrastructure, support, and service desk teams. This strategic and hands-on role involves managing third-party suppliers, ensuring operational excellence, and aligning IT infrastructure with broader business goals. Key Responsibilities Lead the … internal helpdesk, ensuring exceptional technical support for staff, clients, and partners. Coach and manage the ITOperations team to uphold service excellence. Develop and maintain support processes to ensure efficient incident and problem resolution aligned with SLAs. Oversee planning and delivery of infrastructure services including networks, servers, virtualisation, storage, and backups. Maintain and evolve infrastructure documentation and policies … ensure value and SLA compliance. Build strong relationships with internal stakeholders and external suppliers. Lead R&D into new technologies aligned with strategic goals. Key Requirements Proven experience managing ITOperations teams. Strong knowledge of Active Directory and Office 365 administration. Network administration experience (TCP/IP, DNS, WAN/LAN/Wi-Fi). Experience supporting both More ❯
Normanton, West Yorkshire, Yorkshire, United Kingdom
Reed Technology
ITOperationsManager West Yorkshire/Travel to other sites £50K (6 month FTC) An ITOperationsManager is required for our education client. The successful candidate will support the IT Director in delivering a robust, scalable IT infrastructure aligned with the organisation's strategic goals-focusing on professional development, digital innovation … sustainability, and growth. Key Responsibilities Infrastructure & Systems- Maintain secure, efficient IT systems Oversee Office 365, communication systems, backups, and compliance Lead IT support desk operations Manage and develop IT staff across sites Support curriculum delivery through IT Enhance digital presence (websites, signage, social media) Deliver IT training and ensure policy compliance Stay current with … qualification Full driving licence Strong technical skills (networking, security, AD, Office365) Strategic planning and communication abilities Desirable Degree-level qualification, specialist certifications Experience in education, sustainability, and multi-site IT leadership More ❯
ITOperationsManager West Yorkshire/Travel to other sites 50K (6 month FTC) An ITOperationsManager is required for our education client. The successful candidate will support the IT Director in delivering a robust, scalable IT infrastructure aligned with the organisation's strategic goals-focusing on professional development, digital innovation … sustainability, and growth. Key Responsibilities Infrastructure & Systems- Maintain secure, efficient IT systems Oversee Office 365, communication systems, backups, and compliance Lead IT support desk operations Manage and develop IT staff across sites Support curriculum delivery through IT Enhance digital presence (websites, signage, social media) Deliver IT training and ensure policy compliance Stay current with … qualification Full driving licence Strong technical skills (networking, security, AD, Office365) Strategic planning and communication abilities Desirable Degree-level qualification, specialist certifications Experience in education, sustainability, and multi-site IT leadership More ❯
Featherstone, West Yorkshire, Staffordshire, United Kingdom
Reed Technology
ITOperationsManager West Yorkshire/Travel to other sites £50K (6 month FTC) An ITOperationsManager is required for our education client. The successful candidate will support the IT Director in delivering a robust, scalable IT infrastructure aligned with the organisation's strategic goals-focusing on professional development, digital innovation … sustainability, and growth. Key Responsibilities Infrastructure & Systems- Maintain secure, efficient IT systems Oversee Office 365, communication systems, backups, and compliance Lead IT support desk operations Manage and develop IT staff across sites Support curriculum delivery through IT Enhance digital presence (websites, signage, social media) Deliver IT training and ensure policy compliance Stay current with … qualification Full driving licence Strong technical skills (networking, security, AD, Office365) Strategic planning and communication abilities Desirable Degree-level qualification, specialist certifications Experience in education, sustainability, and multi-site IT leadership More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Publitek
countries. We help brands grow by redefining and accelerating the digital customer experience, creating rapid value and enabling future digital business. Role overview We're looking for an ITOperationsManager to lead our Commerce Operations Team. You'll manage a team of support agents serving multiple e-commerce brands, while also overseeing the setup, maintenance … based in Leicester, with 4 days a week in our Leicester office and 1 day working remotely within the UK. You will report to the Managing Director. As an ITOperationsManager at Williams Commerce, you will: Customer Support Operations Lead and manage a distributed team of e-commerce customer support agents. Define KPIs, monitor performance … response/resolution times and customer satisfaction. Develop and maintain SOPs, training programmes, and quality assurance frameworks. Act as an escalation point for complex customer issues across all brands. IT & Server Infrastructure Manage and maintain internal IT systems and tools across Windows and Linux servers. Ensure system availability, backup protocols, patching, and security policies are consistently enforced. Troubleshoot More ❯
Stourbridge, West Midlands, England, United Kingdom
The Search Consultant
OperationsManager Up to £45K Stourbridge About the role The OperationsManager can confidently step into a complex, evolving environment and bring structure, stability, and leadership. This role isn’t just about keeping things running — it's about identifying what’s broken and rolling up your sleeves to help fix it. You need to be … to grow with the business, with the potential to step into a strategic leadership or partnership role over time. Responsibilities - (but not limited to) Oversee the day-to-day operations of the business, including internal systems, workflows, and processes Work closely with team members and clients to ensure high levels of client satisfaction and on-time project delivery Identify … and company-wide improvements Manage a range of office-related tasks, including scheduling customer visits, coordinating with vendors, and supporting general administrative needs Person Specification Proven experience as an OperationsManager, or in a similar leadership role Strong organizational and problem-solving skills Excellent communication and interpersonal abilities Ability to remain calm, clear-headed, and decisive in high More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
IBEX RECRUITMENT LTD
ITOperations Service Delivery Manager Are you passionate about redefining what great IT service delivery looks like? Were working with a leading organisation who are transforming the way they deliver IT services across the business. This is not a role about ticking SLA boxes or racing through tickets, its about creating a seamless, user-focused … service experience . All services are currently delivered through external suppliers, so theres no direct people management. Instead, the ITOperations Service Delivery Manager role is about shaping best practice, influencing suppliers and setting the future direction of service delivery . Were looking for someone who: Brings a breadth of experience from different organisations and can adapt … their sleeves and make a real impact. This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. If youre excited by the idea of building something better, not just maintaining the status quo, wed love to hear from you. This role More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
The Role Exciting opportunity to join a Newcastle based business as the ITOperations Manager. In this role you will oversee and maintain the organisation’s IT systems, servers, and network infrastructure. Lead implementation of new technologies aligned with strategic goals. Act as deputy for the Head of IT when required.This is a hybrid role where … you will be expected to travel across multiple sites. This is a role leading their infrastructure and network operations and does not have responsibility for the service desk, therefore someone must have experience leading and managing infrastructure. Role Responsibilities Leadership & Management Promote continuous professional development across the team. Model and uphold organisational values and behaviours. Ensure fair and consistent … application of people management policies. Operational Duties Develop IT infrastructure and policies in collaboration with the IT team. Advise on system upgrades and improvements. Lead and mentor the ITOperations Management Team, ensuring clear objectives and collaboration with the Service Delivery Team. Establish reporting structures for visibility across IT leadership. Ensure robust and tested business More ❯