experienced Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impactanalysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and … resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impactanalysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring and alerting framework … Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability to diagnose complex issues More ❯
Observability level 4 including Manage events and component level metrics, Metrics-logs and Traces, time series topology and AI/mL Models To achieve Alerts, Comprehensive Dashboards, Root cause analysis, Business Impactanalysis and predictive and preventative insights Qualifications: 10 + years' experience builds observability level 4. Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI. More ❯
will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have … attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Description Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and … to Microsoft 365,. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations Change ImpactAnalysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap More ❯
functional test plans and user acceptance test plans and scenarios. Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance. Perform data analysis to support evaluation of system defects or to develop requirements for new functionality; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting and balancing … and correction efforts including analysis, verification and validation of issues and fixes. Conduct impactanalysis of technology changes on business processes and existing technology. Assist in the development of data models and interface design specifications. Coordinate activities including on-time delivery, testing and production moves. Work as a technical support and liaison to designated IT personnel to … are required, focusing on team/individual development to be a valued contributor. Analyze and define business reporting requirements and implement in cooperation with the IT team. Perform data analysis using queries and ad-hoc reporting tools. Document application work instructions and training materials. Provide day-to-day application support to key users. REQUIRED QUALIFICATIONS: Bachelor's degree in More ❯
for experienced Splunk ITSI Experts to join a high-performing team on a long-term contract. This role will focus on delivering advanced observability solutions, enabling predictive analytics, business impact insights, and proactive incident management across enterprise environments. Job Responsibilities/Objectives: As a Splunk ITSI Expert, you will be responsible for the design, development, and optimisation of Observability … implementing Observability Level 4 solutions, covering event management, metrics, logs, traces, time series topology, and AI/ML model integration. Building and maintaining comprehensive dashboards, alerts, and root cause analysis frameworks. Conducting business impactanalysis and delivering predictive and preventative insights for IT services. Integrating observability tools and data with ITSM processes such as ITIL and ServiceNow. More ❯
transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯
transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯
transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Spicerhaart Group Ltd
of evidence to assist in the investigation of Data Breaches. Assist the Data Protection Officer in co-ordinating the control and writing up of Personal Data Inventories, Data Protection ImpactAnalysis and Legitimate Interest Analysis documentation. Assist the Data Protection Officer in delivering awareness and understanding of Data Protection responsibilities to all staff. Role specific competencies: Ability More ❯
Bexhill-on-sea, Sussex, United Kingdom Hybrid / WFH Options
Hastings Direct
You'll also be involved in integrating new suppliers and systems as we continue to enhance our workflows. Key aspects of the role include system and software design, coding, analysis, and regular communication with stakeholders. Additionally, you will receive training on working with Guidewire , a leading platform in the insurance industry, to support your development and ensure you're … in accordance with agreed internal standard including UNIT test coverage and participate in review for own work Communicate effectively with the team, participate in scrum meetings, design reviews Demonstrable analysis and problem solving skills, adopting a rational and logical approach Use analysis and interpretation of relational databases to help in impactanalysis and error identification Skills … years practical experience working as an IT Developer in an agile team, supporting and developing enterprise level applications. Experience of Java/JVM/Spring based languages Object oriented analysis and design Source Management software such as GitHub Knowledge of a Test driven approach including exposure to either TDD or BDD would be an advantage Experience of Springboot/ More ❯
Bexhill-On-Sea, East Sussex, South East, United Kingdom Hybrid / WFH Options
Hastings Direct
You'll also be involved in integrating new suppliers and systems as we continue to enhance our workflows. Key aspects of the role include system and software design, coding, analysis, and regular communication with stakeholders. Additionally, you will receive training on working with Guidewire , a leading platform in the insurance industry, to support your development and ensure you're … in accordance with agreed internal standard including UNIT test coverage and participate in review for own work Communicate effectively with the team, participate in scrum meetings, design reviews Demonstrable analysis and problem solving skills, adopting a rational and logical approach Use analysis and interpretation of relational databases to help in impactanalysis and error identification Skills … years practical experience working as an IT Developer in an agile team, supporting and developing enterprise level applications. Experience of Java/JVM/Spring based languages Object oriented analysis and design Source Management software such as GitHub SOAP, REST, JSON, XMLJSON & XML; HTML; CSS and JavaScript Knowledge of a Test driven approach including exposure to either TDD or More ❯
internal audit and business continuity teams to align business continuity efforts with overall organisational resilience. Conduct risk assessments specific to business continuity, identifying potential threats and vulnerabilities. Analyse the impact of cyber incidents on business processes and prioritise mitigation efforts. Conduct Business ImpactAnalysis (BIA) to identify critical cyber assets and determine their impact on business More ❯
operational excellence -turning complex data into actionable insights that improve service, efficiency, and compliance across the business. Reporting to the Performance Analytics Manager, youll take the lead on high-impactanalysis projects, coach others in best-practice performance reporting, and help build a centre of excellence for operational analytics. Youll partner with stakeholders at every level, from front … below to understand what you'll be doing in your role as a Senior Performance Analyst at Evri! Act as a point of escalation and project lead for performance analysis initiatives Coach and mentor analysts in data interpretation, reporting, and stakeholder engagement Partner with operational teams to identify performance challenges and turn them into clear, actionable insights Conduct deep … dive investigations, trend analysis, and root cause identification to drive improvement plans Develop, maintain, and optimise dashboards, tools, and reports to meet evolving business needs Lead the automation of manual, spreadsheet-based reports into scalable, efficient solutions Implement modern data visualisation approaches, using advanced Power BI and DAX capabilities Support continuous improvement initiatives using accurate data and robust measurement More ❯
QM and Logistics. Multiple fill lifecycle SAP implementation (preferably including S/4 Hana and GBT). Deep functional knowledge of Quality Management & Logistics processes Ability to assess the impact of changes on stakeholders and develop strategies to mitigate resistance Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organisation … e.g. GBT), lead the design (with third party partners) of the Incident Management and Traceability core requirements and functionality in S4 Hana whilst adopting the Clean Core principle. Undertake ImpactAnalysis and define possible options in solving technical and functional challenges. Collaborate with stakeholders to understand their needs and requirements across all new capabilities, ensuring alignment with the … including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus. Skills: Action Planning, Application Development, Architecture, Assessment, Data Collection and Analysis, IT Data Management, Planning and Organizing, Product Development, Review and Reporting, Verbal Communication Competencies: Cultivates Innovation, Customer Focus, Decision Quality, Drives Results, Ensures Accountability, Manages Ambiguity, Manages Complexity, Optimizes More ❯
practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements for supporting the service post-implementation. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management … go-live. Ensuring risk management is undertaken appropriately for the services you are assigned: Identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within scope. Following the Service Design & Transition process utilising key artefacts to capture information gathered: Driving forward the production More ❯
practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements for supporting the service post-implementation. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management … go-live. Ensuring risk management is undertaken appropriately for the services you are assigned: Identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within scope. Following the Service Design & Transition process utilising key artefacts to capture information gathered: Driving forward the production More ❯
practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements for supporting the service post-implementation. Completing impactanalysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management … go-live. Ensuring risk management is undertaken appropriately for the services you are assigned: Identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within scope. Following the Service Design & Transition process utilising key artefacts to capture information gathered: Driving forward the production More ❯
group, as our Programme Lead! You'll spearhead transformative projects, manage top-tier client relationships, and optimize processes for peak performance. If you're ready to make a significant impact in a forward-thinking organization that values collaboration, integrity, and continuous improvement, we want to hear from you! Who we are: Part of the South Staffordshire group, Echo Managed … such as defect rates. Review communication plans across workstreams and wider teams to ensure alignment on shared goals. Build relationships with key stakeholders to support clear expectation setting. Provide impactanalysis and context for decisions presented at the programme board to enable swift decision-making. Review and optimise current ways of working across all streams, including automation to More ❯
providing timely escalation, communication, and updates through the lifecycle of the incident ticket Engagement and management of 3rd party organisations in support of any given service incident Post incident impactanalysis/support Support of change management activities Working closely with internal technical support groups in the effective management of ongoing service incidents Qualifications Experience with a ticketing More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
Brightwell
of Planning & Reporting. Provide data and analytical support across the Planning & Reporting team as required to facilitate delivery of team outputs including capacity plans, member data reports and change impact analyses. Candidate profile: Able to effectively manage and prioritise their workstack, recognising the importance of maintaining visible progress. Ability to quickly understand problems, articulate them and propose solutions. Understands More ❯
customers. The role involves planning and managing safety-related activities within bids and projects to ensure that risks are minimized as much as reasonably practicable. It includes leading hazard analysis efforts and developing safety and environmental requirements for products throughout their lifecycle. The engineer will provide guidance to design teams to implement safety requirements and design features, ensuring a … and deliver all aspects of safety and environmental engineering (S&EM) design activities as part of an Integrated Project Team, following the organization's safety management system. Conduct hazard analysis, risk evaluation, and specify safety & environmental requirements, including performance, engineering features, interfaces, and testing needs. Advocate for safety & environmental measures across project teams to ensure compliance with derived S … EM requirements. Ensure adherence to S&EM processes, procedures, and relevant standards/regulations. Estimate and plan the cost of safety & environmental engineering activities within projects. Prepare hazard analysis reports, safety cases, and develop safety arguments. SKILLS AND EXPERIENCE: Skills: Strong understanding of engineering design principles and methodologies. Ability to perform in-depth safety analysis, risk evaluation, and More ❯
Aligned with the company's core values and competencies Experience in a customer support role within a medium to large organisation Strong communication and interpersonal skills Skilled in incident impactanalysis and problem-solving Analytical mindset with a proactive approach to work Flexible, positive, and proactive attitude A strong team player with a willingness to learn and grow More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harnham
evolution. The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impactanalysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you'll collaborate with Analysts and Data Scientists to help shape … Benefits Up to £60,000 base salary Fully remote with monthly in-person collaboration (London or Dundee) Collaborative team culture with cross-functional squads Opportunity to work on high-impact digital and social change initiatives Supportive, forward-thinking leadership in a company investing in data maturity How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
evolution. The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impactanalysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you'll collaborate with Analysts and Data Scientists to help shape … Benefits Up to £60,000 base salary Fully remote with monthly in-person collaboration (London or Dundee) Collaborative team culture with cross-functional squads Opportunity to work on high-impact digital and social change initiatives Supportive, forward-thinking leadership in a company investing in data maturity How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via More ❯
understand business needs and challenges Map current contact centre processes (e.g., call routing, escalation, AI use) Work with architects and vendors to ensure solutions match business needs Support change impactanalysis and communication planning Provide regular updates to project managers and stakeholders The Candidate: Minimum of 3 Years experience in similar roles within contact centre. Public Sector or More ❯