IT Manager
- Location
- Birmingham, England, United Kingdom
networks. Strong working knowledge of Microsoft 365, Azure, Active Directory and Windows device management. Practical experience deploying and managing BitLocker, including recovery key management and troubleshooting locked devices. Experience establishing or improving an IT helpdesk, including ticket workflows, service targets and escalation processes. A sound understanding of cyber … delivering IT projects and managing suppliers, procurement and budgets. Desirable Experience in higher education, education or another multi‐site environment. Knowledge of learning management systems, student information systems and education technology. Experience with Microsoft Intune or other centralised device management tools. Knowledge of Cyber ...