end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment. Day-to-day of the role: Provide responsive 1st line support for hardware, software, and network-related issues. More ❯
end users, delivering high-quality customer service, and collaborating closely with 2nd and 3rd line support teams for issue escalation and resolution. The ideal candidate will contribute to IT onboarding processes and support the secure recycling and disposal of outdated IT equipment. Day-to-day of the role: Provide responsive 1st line support for hardware, software, and network-related issues. More ❯
goals. Profile Data Governance Analyst A successful Data Governance Analyst should have: Strong knowledge of data governance frameworks, tools, and best practices. Working with customer master data (e.g., client onboarding, KYC, CRM systems, reference data). Understanding how customer data flows through different business processes and systems. Experience applying governance frameworks, lineage, and quality controls to customer data. Ensuring compliance More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
JAYAMBER LIMITED
attend client meetings, presentations, and product demos (in-person or virtual) Prepare proposals, negotiate contracts, and close business deals Work with internal teams (technical, support, marketing) to ensure successful onboarding and project delivery Maintain accurate records of all sales activities using our CRM system Meet or exceed sales targets and contribute to the companys growth strategy Requirements: 13 years of More ❯
attend client meetings, presentations, and product demos (in-person or virtual) Prepare proposals, negotiate contracts, and close business deals Work with internal teams (technical, support, marketing) to ensure successful onboarding and project delivery Maintain accurate records of all sales activities using our CRM system Meet or exceed sales targets and contribute to the companys growth strategy Requirements: 13 years of More ❯
watford, hertfordshire, east anglia, united kingdom
JAYAMBER LIMITED
attend client meetings, presentations, and product demos (in-person or virtual) Prepare proposals, negotiate contracts, and close business deals Work with internal teams (technical, support, marketing) to ensure successful onboarding and project delivery Maintain accurate records of all sales activities using our CRM system Meet or exceed sales targets and contribute to the companys growth strategy Requirements: 13 years of More ❯
corporate-wide data uniformity, particularly focusing on the management of inbound and outbound data used to support our electronic trading platform and its data products. Be involved with the onboarding and review of processes related to new and existing reference data used to populate our Security Master Data. Maintain and document quality checks on data products. The data will cover More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom
Think Specialist Recruitment
for this role and looking to get someone started in this role asap. What to expect day to day? Maintain and update customer records on SAP Support with CRM onboarding, training and implementation Preparation of reports, dashboards, KPI info etc. Live-chat and web-chat management and administration on the e-commerce website. Digital lead management - logging and sharing leads More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Elevate Technology Group Ltd
webinars)- Work with presales and technical teams to build tailored IT solutions- Qualify and progress opportunities using the MEDIC sales framework- Handover to project and service delivery teams for onboarding- Collaborate with marketing to refine messaging based on market feedback Requirements: - Minimum 5 years’ experience in a Managed Service Provider (MSP) or IT services business- Proven track record in B2B More ❯
Service Desk processes, drive first-time fix rate improvements, and support ISO27001/9001 compliance. - Client Engagement: Act as a senior escalation contact, support client reviews, and contribute to onboarding new clients. - Reporting & Metrics: Produce and analyse service performance reports, present trends, and ensure accurate data in PSA/RMM systems. As the Service Desk Manager you will have: - Experience More ❯
Milton, Cambridge, Cambridgeshire, England, United Kingdom
Exact Sourcing Ltd
Service Desk processes, drive first-time fix rate improvements, and support ISO27001/9001 compliance. - Client Engagement: Act as a senior escalation contact, support client reviews, and contribute to onboarding new clients. - Reporting & Metrics: Produce and analyse service performance reports, present trends, and ensure accurate data in PSA/RMM systems. As the Service Desk Manager you will have: - Experience More ❯
end-users across the organization for desktop systems, networks, and infrastructure services. Diagnose and fix issues related to operating systems ( Windows, Linux, macOS ), applications, and network connectivity. Assist with onboarding new employees (workstation setup, email configuration) and provide initial technical training. Asset Management , including building IT equipment to required standards. Document solutions, create user guides, and maintain a knowledge base More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Clarify
and prioritise your wellbeing HSF Healthcare Scheme for everyday health support Flexible hybrid working – enjoy the balance of home and office life Free onsite parking Paid sick leave Structured onboarding and a personalised development plan tailored to your growth A vibrant company culture with regular team incentives and social events More ❯
needed. · Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless solutions. · Maintain thorough documentation in the ticketing system (e.g., customer configs, resolutions, asset info). · Assist with onboarding of new clients, including audits, handovers, and migrations. · Support project deployments: Wi-Fi upgrades, PMS rollouts, POS implementations, etc. · Contribute to knowledge base articles and training materials. · Provide mentorship to More ❯
needed. · Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless solutions. · Maintain thorough documentation in the ticketing system (e.g., customer configs, resolutions, asset info). · Assist with onboarding of new clients, including audits, handovers, and migrations. · Support project deployments: Wi-Fi upgrades, PMS rollouts, POS implementations, etc. · Contribute to knowledge base articles and training materials. · Provide mentorship to More ❯
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
london (city of london), south east england, united kingdom
Yardi
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
efficiency, transparency, and ROI in investment operations. Run executive-level meetings and product demonstrations with clarity and confidence, aligning solutions to client priorities. Partner cross-functionally with pre-sales, onboarding, and customer success teams to ensure a seamless client journey from first contact through adoption. Maintain precision in pipeline management , activity tracking, and forecasting through CRM best practices. Stay ahead More ❯
so we expect you to be equally warm and welcoming. Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Give a Grad a Go
Associate In this Customer Success Analyst role, your responsibilities will include: Serving as the main point of contact for customer inquiries, providing exceptional service via email, phone, and chat. Onboarding and training new customers, ensuring they are set up for success and understand the full capabilities of the platform. Fostering strong relationships with customers to understand their needs, challenges, and More ❯
maintain accurate job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage users, groups, and permissions within Microsoft 365. Help troubleshoot common email, Teams, and OneDrive issues. Support security administration including More ❯
problem management processes. Maintain and share technical knowledge through documentation and training sessions. Team Leadership & Line Management Provide day-to-day guidance and mentoring to Service Desk Analysts. Support onboarding and induction of new team members. Conduct regular performance check-ins and contribute to development planning. Assist the Service Support Manager in scheduling, workload balancing, and shift coordination. Quality & Continuous More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯
with CI/CD and Trunk Based Development. Experience with observability tools and practices, including monitoring, logging, and tracing to ensure system reliability and performance. Experience with integration and onboarding third-party vendors, meeting with vendor engineering contacts, defining integration patterns, abstracting vendor APIs/data models from internal downstream services etc. Experience with the design and implementation of Microservices More ❯