a compelling vision, and unite managers around a common purpose. You ve got experience working with B2B software products, high-availability systems, and transactional platforms. You understand software observability, performancemonitoring, and the importance of resilience and self-healing capabilities. You ve recruited and nurtured diverse, high-performing teams, from grads to senior leaders, and you champion continuous More ❯
Milton Keynes, Wavendon, Buckinghamshire, United Kingdom
Big Red Recruitment Midlands Limited
a compelling vision, and unite managers around a common purpose. You’ve got experience working with B2B software products, high-availability systems, and transactional platforms. You understand software observability, performancemonitoring, and the importance of resilience and self-healing capabilities. You’ve recruited and nurtured diverse, high-performing teams, from grads to senior leaders, and you champion continuous More ❯
a compelling vision, and unite managers around a common purpose. You've got experience working with B2B software products, high-availability systems, and transactional platforms. You understand software observability, performancemonitoring, and the importance of resilience and self-healing capabilities. You've recruited and nurtured diverse, high-performing teams, from grads to senior leaders, and you champion continuous More ❯
teams, working groups, or work independently to test, update and implement financial changes into finance systems Design, generate and maintain financial reports and dashboards to support data management, compliance, performancemonitoring, sound financial management and data quality Skills required: Process Improvement: Ability to identify and implement more efficient ways of working Systems Thinking: Enthusiasm for systems, data, and More ❯
vendors, and consulting partners. Facilitate workshops, gather requirements, and manage expectations across diverse stakeholder groups. Vendor Management & Team Leadership: Manage all aspects of vendor relationships, including selection, contract negotiation, performancemonitoring, and ensuring deliverables meet agreed-upon standards and service level agreements. Provide leadership and guidance to project teams, including internal resources and external consultants, fostering a collaborative More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
BT Group
implement recommendations. • Risk Management: Assess and mitigate risks associated with HR processes and controls. • Training and Development: Provide guidance and training to HR staff on new processes and controls. • PerformanceMonitoring : Establish testing, metrics, and KPIs to monitor the effectiveness of HR processes and controls. • Project Management: Lead and participate in projects through planning, execution, engagement, documentation, and … monitoring of project/program work. • Mentorship: Mentor other Process Design & Improvement professionals, enhancing team capabilities and establishing a centre of excellence for continuous improvement. The skills you'll need to succeed •Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience). •Extensive experience in HR process design, controls, and continuous improvement, with More ❯
stakeholder approval. Training & Documentation: Develop documentation and deliver training sessions for system users and administrators to ensure smooth adoption. Post-Migration Support: Provide hypercare support after go-live, including performancemonitoring, issue resolution, and user feedback incorporation. Required Skills & Experience: * Strong ITSM system administration, configuration, and support experience* Proven experience merging or migrating ITSM systems (Freshservice, ServiceNow, Jira More ❯
Employment Type: Permanent
Salary: £400.0 - £500.0 per day + £400 to £500 p/d
stakeholder approval. Training & Documentation: Develop documentation and deliver training sessions for system users and administrators to ensure smooth adoption. Post-Migration Support: Provide hypercare support after go-live, including performancemonitoring, issue resolution, and user feedback incorporation. Required Skills & Experience: * Strong ITSM system administration, configuration, and support experience* Proven experience merging or migrating ITSM systems (Freshservice, ServiceNow, Jira More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Maxwell Bond
external users across diverse platforms and systems. This is an exciting opportunity to be at the heart of infrastructure operations and contribute to high-profile projects while ensuring stability, performance, and security across our estate. What You'll Be Doing Leading customer-facing infrastructure projects from planning through to delivery. Installing, configuring, and maintaining internal and external infrastructure including … servers, networking hardware, and storage. Troubleshooting and resolving technical issues across hardware, software, and networks. Performing routine updates, patching, and system performance monitoring. Implementing and maintaining security measures including endpoint protection. Creating and updating technical documentation such as diagrams, configurations, and procedures. Providing responsive support to end-users and contributing to continuous improvement. What We're Looking For Essential More ❯
work arounds. Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles. Assist in application deployments and configuration management. Confidently manage code migration, document configuration changes, and performance monitoring. Proactively monitor application performance and identify potential areas for improvement. Collaborate with the development team to identify and address recurring issues and provide feedback for product enhancements More ❯
events. You will represent the Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network availability and performance across stores, corporate offices, supply chains, and data centres. You will proactively mitigate risks by reviewing analytics … on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor vendor adherence to KPIs and SLAs for service performance, and contribute to service governance processes. Your role will … involve collaborating with stakeholders and third parties to optimise service performance and implement Continuous Service Improvement Plans (CSIP). If you have a good working knowledge of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo Alto technologies and proficiency in network performancemonitoring and management tools, such as ServiceNow & Meraki & SolarWinds More ❯
events. You will represent the Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network availability and performance across stores, corporate offices, supply chains, and data centres. You will proactively mitigate risks by reviewing analytics … on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor vendor adherence to KPIs and SLAs for service performance, and contribute to service governance processes. Your role will … involve collaborating with stakeholders and third parties to optimise service performance and implement Continuous Service Improvement Plans (CSIP). If you have a good working knowledge of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo Alto technologies and proficiency in network performancemonitoring and management tools, such as ServiceNow & Meraki & SolarWinds More ❯
the modernisation of support functions as digital capabilities are increasingly brought in-house. Key Responsibilities: Lead and develop a high-performing digital support team with a strong focus on performance and retention Define and manage support strategies , including SLAs, incident and problem management, escalation paths, disaster recovery, and tooling Champion customer-first principles to ensure digital systems deliver seamless … reliable experiences Oversee platform performance using metrics such as Page Load Time, MTTR, API Response Time, and Error Rates Work closely with engineering, product, infrastructure, and third-party vendors to support rapid change and stable delivery Establish strong observability and monitoring frameworks , making IT the first to know when issues arise Define and automate code handover processes , collaborating … with product and engineering teams on Operational Acceptance Testing Contribute to and execute business continuity and disaster recovery plans, with regular testing and iteration Report on performance metrics and govern service levels across all internal and external support functions Key Requirements: Extensive experience building and leading digital support functions in large-scale, fast-paced environments Strong knowledge of ITIL More ❯
Assurance Lead the development and execution of the company’s QA framework for credit reporting. Monitor operational processes to ensure accurate, consistent, and high-quality data and reporting. Compliance monitoring against the Compliance monitoring plan Conduct regular quality reviews, audits, and root cause investigations to address issues proactively. Collaborate with product, operations, and data teams to drive continuous … improvement and mitigate quality-related risks. Report QA performance to senior stakeholders and drive initiatives to enhance service reliability. Review QA across the board 2nd line oversight Profile Requirements 3+ years’ experience in compliance or QA roles within consumer credit, financial services, or data-focused environments. Strong knowledge of UK regulatory frameworks including FCA CONC, Consumer Credit Act, and … GDPR. Experience with QA methodologies and performancemonitoring tools, ideally within data-heavy contexts. Excellent problem-solving, risk assessment, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced, growing business. Professional certifications in compliance, risk, or quality (e.g. ICA, ISO, CeMAP) are desirable. You need to have a work permit to work in More ❯
Assurance Lead the development and execution of the company’s QA framework for credit reporting. Monitor operational processes to ensure accurate, consistent, and high-quality data and reporting. Compliance monitoring against the Compliance monitoring plan Conduct regular quality reviews, audits, and root cause investigations to address issues proactively. Collaborate with product, operations, and data teams to drive continuous … improvement and mitigate quality-related risks. Report QA performance to senior stakeholders and drive initiatives to enhance service reliability. Review QA across the board 2nd line oversight Profile Requirements 3+ years’ experience in compliance or QA roles within consumer credit, financial services, or data-focused environments. Strong knowledge of UK regulatory frameworks including FCA CONC, Consumer Credit Act, and … GDPR. Experience with QA methodologies and performancemonitoring tools, ideally within data-heavy contexts. Excellent problem-solving, risk assessment, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced, growing business. Professional certifications in compliance, risk, or quality (e.g. ICA, ISO, CeMAP) are desirable. You need to have a work permit to work in More ❯
Assurance Lead the development and execution of the company’s QA framework for credit reporting. Monitor operational processes to ensure accurate, consistent, and high-quality data and reporting. Compliance monitoring against the Compliance monitoring plan Conduct regular quality reviews, audits, and root cause investigations to address issues proactively. Collaborate with product, operations, and data teams to drive continuous … improvement and mitigate quality-related risks. Report QA performance to senior stakeholders and drive initiatives to enhance service reliability. Review QA across the board 2nd line oversight Profile Requirements 3+ years’ experience in compliance or QA roles within consumer credit, financial services, or data-focused environments. Strong knowledge of UK regulatory frameworks including FCA CONC, Consumer Credit Act, and … GDPR. Experience with QA methodologies and performancemonitoring tools, ideally within data-heavy contexts. Excellent problem-solving, risk assessment, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced, growing business. Professional certifications in compliance, risk, or quality (e.g. ICA, ISO, CeMAP) are desirable. You need to have a work permit to work in More ❯
Assurance Lead the development and execution of the company’s QA framework for credit reporting. Monitor operational processes to ensure accurate, consistent, and high-quality data and reporting. Compliance monitoring against the Compliance monitoring plan Conduct regular quality reviews, audits, and root cause investigations to address issues proactively. Collaborate with product, operations, and data teams to drive continuous … improvement and mitigate quality-related risks. Report QA performance to senior stakeholders and drive initiatives to enhance service reliability. Review QA across the board 2nd line oversight Profile Requirements 3+ years’ experience in compliance or QA roles within consumer credit, financial services, or data-focused environments. Strong knowledge of UK regulatory frameworks including FCA CONC, Consumer Credit Act, and … GDPR. Experience with QA methodologies and performancemonitoring tools, ideally within data-heavy contexts. Excellent problem-solving, risk assessment, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced, growing business. Professional certifications in compliance, risk, or quality (e.g. ICA, ISO, CeMAP) are desirable. You need to have a work permit to work in More ❯
clients, acting as a bridge between trading operations and external stakeholders. Issue Resolution: Troubleshoot and resolve issues related to connectivity, order routing, and electronic execution across all trading channels. Performance Reporting: Generate and analyze execution performance metrics and PnL reports to support internal teams and clients. Required Qualifications: Experience: Minimum of 5 years of hands-on experience with … a proactive approach to diagnosing and resolving issues in a fast-paced trading environment. Preferred Qualifications: Experience working directly with market makers, exchanges, or algorithmic trading platforms. Familiarity with performancemonitoring and trading analytics tools. Knowledge of regulatory and compliance considerations in electronic trading. More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Vixio Regulatory Intelligence
and analytical Product Owner to lead the development and enhancement of our Horizon Scanning tool. This tool is central to our efforts in reducing the time internal users spend monitoring for regulatory changes by automating the capture and processing of external regulatory updates into our database. Key Responsibilities: Product Vision & Strategy: Define and communicate the product vision and roadmap … and act as the primary contact for user inquiries and feedback. Data Governance & Quality: Implement and oversee data governance protocols, ensuring data integrity, compliance, and quality standards are met. PerformanceMonitoring: Define and monitor key performance indicators (KPIs) to assess product effectiveness and identify areas for improvement. Regulatory Compliance: Stay abreast of regulatory changes and ensure the More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
K3 Capital Group Plc
as finance, supply chain, HR and customer relationship management, so the role requires a deep understanding of both the technology and business processes. We plan to significantly grow our performance in the cloud customer acquisition space, the Sales Director will be entirely responsible for all new business acquisition and the team behind this. This role and the team are … to position the companys ERP offerings effectively. Forecasting, Set Targets and KPIs - Build accurate sales forecasts and projections based on market trends and historical performance. Define sales targets and performance indicators for the team and track progress. Leadership and Team Management - Manage and mentor a sales team, ensuring that they have the necessary resources, training and support to succeed. … with the support of your pre-sales resources. Negotiation, Closing and Profitability Management - Negotiate pricing, contract terms, and other aspects of the deal while ensuring profitability and customer satisfaction. PerformanceMonitoring and Reporting - Monitor key performance indicators (KPIs) such as sales revenue, win rate, sales cycle length and customer retention to gauge the effectiveness of sales efforts. More ❯
Southampton, Hampshire, South East, United Kingdom
Hays
and administer the framework for managing user identities, accounts, job profiles, and access privileges via the I&AM systems. Ensure all stakeholders understand and manage the framework effectively. Adoption Monitoring: Oversee the adoption of the I&AM framework across business areas and systems, managing a continuous improvement plan with a risk-based prioritisation approach. JML Processes: Ensure Joiners, Movers … and oversight controls. Compliance Validation: Regularly validate and certify I&AM practices to ensure compliance and security. Project Support: Provide support and expertise for projects related to I&AM. PerformanceMonitoring: Monitor and improve the performance of fulfilment teams regarding I&AM tasks. Framework Development: Continuously develop and improve the I&AM framework to leverage accurate job … collaboratively with various departments and stakeholders. What you'll get in return Holiday:26 daysAll employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to itPension Scheme:10% non-contributory company pension scheme that can be boosted through personal contributionsBenefit Allowance: A cash benefit allowance is payable in lieu of More ❯
Filton, England, United Kingdom Hybrid / WFH Options
Capgemini Engineering
expedite critical parts to prevent production stoppages. Delay Analysis & Escalation: Analyze reasons for delays, manage deviation processes, and escalate critical issues internally and externally to ensure timely resolution. Supplier Performance Management (Operational) Daily PerformanceMonitoring: Monitor supplier delivery performance (On-Time Delivery - OTD) and quality (On-Quality) daily. First-Level Problem Solving: Initiate and manage first … e.g., using Practical Problem-Solving methodologies like 8D). Missing Parts Management: Actively manage and prioritize missing parts, coordinating with suppliers and internal teams to ensure their rapid delivery. Performance Review Participation: Attend performance review meetings with suppliers and internal stakeholders to discuss performance and agree on improvement actions. Inventory & Stock Optimization Buffer Management: Manage strategic buffers … safety stock) to maintain appropriate coverage levels and protect production plants from minor supply disruptions. Inventory Monitoring: Monitor inventory levels and stock turns, identifying opportunities for optimization (e.g., reducing excess stock, managing non-movers/slow movers). Ordering Characteristics: Understand and define optimal ordering characteristics and strategies (e.g., safety stock/time, batch size, reorder point). Cross More ❯
that helps retailers reduce loss and improve performance. You’ll lead deep-dive analysis, produce detailed reports, and contribute to weekly and quarterly customer reviews. Video-Based AI Solution Monitoring : Work closely with internal teams and customers to ensure the video AI platform is delivering. Monitor performance, review AI classification outputs (true/false positives), and feed this … re Looking For Comfortable analysing and interpreting data from video analysis , particularly focused on retail environments or in-store behaviour . Strong with Python and SQL for data exploration, performancemonitoring, and reporting. Able to work through some of the more repetitive, detail-heavy aspects of analysis — you're methodical, reliable, and don’t cut corners. A natural More ❯
XML API management tools, OAuth2, OWSM, SSO WebLogic, DevOps knowledge (ELK, APM, ALM tools) Responsibilities : Technical leadership and client engagement Solution design, development, and code review Involvement in DevOps, performancemonitoring, and production support Required Experience : 8+ years in software development 5+ years in solution architecture/integration Preferred Skills Agile methodology experience Good verbal/written communication More ❯
Loughton, Essex, South East, United Kingdom Hybrid / WFH Options
Profile 29
on their customer service and their duty as a responsible lender. Job They are seeking a skilled SQL Database Specialist to design, implement, maintain, and optimize SQL databases for performance, security, and reliability. Their ideal candidate will possess expertise in query development, database maintenance, security measures, and cloud database management, and will contribute to database migration, automation, and capacity … indexes to support application requirements. Query Development and Optimization: Create and enhance complex SQL queries, stored procedures, and functions for efficient data manipulation. Database Maintenance: Perform backups, indexing, and performance tuning to ensure optimal database functionality. PerformanceMonitoring: Utilize tools such as Redgate SQL Monitor to identify and resolve bottlenecks. Troubleshooting: Analyse and resolve database issues such … of scripting languages (Python, PowerShell, Bash). Familiarity with cloud-based database solutions like SQL Azure. Expertise in database security and disaster recovery planning. Proven ability to optimize database performance and scalability. Other Stuff Please only apply if you are able to work from their Debden offices Monday-Friday. Hybrid or remote working is not available. Candidates must be More ❯