Product Support Engineer
- Hiring Organisation
- Instinctive
- Location
- Bedford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
service operation, supporting both our field engineering team and customer service department The Product Support Engineer will act as the central technical resource within the organisation, providing advanced troubleshooting, technical guidance, manufacturer liaison, and operational support. This role combines practical engineering knowledge with strong communication and organisational skills. … leverage their technical expertise in a less travel-intensive role while remaining closely involved with cutting-edge medical technology. Key Responsibilities Technical Support & Case Management Provide second-line technical support to field service engineers Assist engineers with fault diagnosis, troubleshooting, and repair strategies Review technical findings and recommend corrective ...