1 to 12 of 12 Senior Service Manager Jobs in the UK excluding London

Senior Service Manager Senior Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base, taking … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the … following would be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact more »

The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between … IT services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the … can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT business partners into Service Delivery Responsible for the management of a multi-sourced supplier environment across multiple locations, utilise data in the form of KPIs and Service more »

your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you. As our Senior Service Operations Manager, you will be responsible for overseeing the day-to-day operations of our IT services to ensure smooth delivery … an extra paid day off every year to help local charities and community organisations. The Role Main responsibilities include: Lead and manage the Technology Service teams, ensuring timely resolution of incidents and service requests while maintaining high levels of customer satisfaction. Monitor service performance metrics, identify areas … for improvement, and implement strategies to enhance service quality and efficiency. Develop and maintain service level agreements (SLAs) and Operational level agreements (OLA) with stakeholders and ensure adherence to agreed service levels. Supporting the continuous improvement of IT services across the organisation Responsible for maximising the number more »

communication skills and are interested in a role that can make a real difference? Then this could be the perfect opportunity for you! The Senior Service Delivery Manager (SSDM) is responsible for the successful day to day management of allocated services and will support the Head of … H&CS. The holder of this post will provide direction and leadership to the H&CS management team, understanding the strategic view of the service and working closely with other teams and departments such as Customer Operations, Digital Services Commercial Services and Technology Solutions to ensure all services work … and the schemes within H&CS are effectively delivered. The post holder will be proactive and is required to drive continuous improvements in the service, embedding themselves fully in the transformation work for H&CS, utilising specialist knowledge and data analytics to drive the schemes forward, considering political and more »

our organisation. We are looking for a strong leader who can drive innovation and is a highly motivated passionate individual who thrives on delivering service excellence. We are keen to have someone join our team who enjoys the fast pace of the digital world and understands public sector service … leadership and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative … by our dedicated team of health informatics experts who share the sector's passion and values for providing the best possible care, insight and service for patients and customers. Main duties of the job The post will be responsible for the full management duties and the day-to-day more »

Senior Technical Services Manager £65,000 - £75,000 p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with … or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM's reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes from the ground … up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management of a team of more »

Senior Technical Services Manager £65,000 - £75,000 p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with more »

Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Service line Consulting Date published 21-May-2024 Req # 15822 Job description Connect to your IndustryAre you energised by the opportunity to tackle some of the world’s biggest and most complex social, environmental and economic challenges? Do you get … and societal needs, financial institutions adapting to global and local trends or governments transforming the services they provide to citizens, our teams work at senior levels across all functions to help deliver valuable outcomes and benefits. We work across a variety of locations and there is flexibility in our … programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by more »

Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Service line Consulting Date published 21-May-2024 Req # 15822 Job description Connect to your IndustryAre you energised by the opportunity to tackle some of the world’s biggest and most complex social, environmental and economic challenges? Do you get … and societal needs, financial institutions adapting to global and local trends or governments transforming the services they provide to citizens, our teams work at senior levels across all functions to help deliver valuable outcomes and benefits. We work across a variety of locations and there is flexibility in our … programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by more »

Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Service line Consulting Date published 21-May-2024 Req # 15821 Job description Connect to your IndustryAre you energised by the opportunity to tackle some of the world’s biggest and most complex social, environmental and economic challenges? Do you get … programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by … with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme LeadershipApply a combination of consulting more »

Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Service line Consulting Date published 21-May-2024 Req # 15820 Job description Connect to your IndustryAre you energised by the opportunity to tackle some of the world’s biggest and most complex social, environmental and economic challenges? Do you get … programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by … with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of more »

and manage a busy workload across the strategic programmes. Your proven programme and project management skills will have a positive impact on supporting programme manager and project managers within the team to progress and develop their skills. About us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is … enable efficient and effective planning Financial acumen, including budget management, coupled with a detailed understanding of cost improvement programmes Experience of Leading on digital service improvement initiatives, and act as a visible champion for digital change Delivering change within large and complex organisations Design and planning complex programmes of … and leadership to the programmes of work being undertaken to deliver the System-wide vision across large organisations Proactively lead a programme of digital service redesign and digital change projects to ensure demonstrable and sustainable improvements are fully delivered. To analyse and monitor the delivery of strategic plans; examining more »